Placeholder Alfresco ALXE 42-Inch Gas Grill on Deluxe Cart With Marine Armour — BBQ Kitchen Pros
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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience

Alfresco ALXE 42-Inch Gas Grill on Deluxe Cart With Marine Armour, Sear Burner, And Rotisserie

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Alfresco ALXE 42-Inch Gas Grill on Deluxe Cart With Marine Armour 


Key Features

    • Marine Armour: Experience the ultimate outdoor defense against extreme weather, oxidation, UV rays, stains, and saltwater corrosion.
    • ACCUFIRE Heat 2 U-Burner System: Unparalleled high-heat precision and even distribution, & extreme durability 18SR stainless steel for peak grilling excellence.
    • SEAR ZONE Infrared Cooking: Ability to reach 1500ºF in just 4 minutes, cooking 50% faster, reducing flare-ups. and delivering unmatched searing.
    • MEGA-DRIVE Built-In Rotisserie System: For quiet, power ultra-roasting from the smallest to largest of BBQ favorites.
    • 18,500 BTU Infrared Rotisserie Burner:  Giving you 1500°F of roasting power for ultimate rotisserie versatility or cooking large dishes. 
    • Signature Taste Smoking System: Built-in drawer that smokes at 200°F across your entire grilling surface for an authentic smoked flavor, unlike any competitor.
    • Electro-Polished Non-Stick Grates: Provides 3/8-Inch rounded cooking grates allowing you to grill with perfect sear marks the most delicate of BBQ favorites. 
    • 770 Sq. Inches Total Grilling Space: With ample space to grill up to 32 burgers at once, it's ideal for hosting and entertaining large gatherings.
    • Thick Refractive Ceramic Briquettes: Provide consistent, even heat for the perfect sear, and their innovative self-cleaning design simplifies grilling cleaning.
    • Control Panel Air Cooking Curtain: The innovative air curtain keeps the control panel cool, providing an extra layer of safety during high-heat grilling.
    • 110V Electronic Ignition with Heat-Protected Wiring: A reliable and quick grill start-up every time, while the heat-protected wiring gives an added layer of durability.
    • Three-Position Adjustable Warming Rack: Adds versatility to your grilling setup, providing space to keep food warm or toast buns, and can be tucked away when not needed.
    • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
    • Grill Hood Lift Assist System: Equipped with a hidden spiral torsion mechanism to allow for smooth, effortless opening of the grill hood, adding ease to your grilling experience.
    • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, perfectly hand-welded for superior quality.
    • Deluxe Grill Cart: Gives you a double drawer, single access door with propane tank slide holder, two stainless shelves w/ utensil holder, and caster wheels with locks. 
    • Grill Cover Included: Keep your grill clean and pristine when finished using.

Alfresco ALXE 42 Grill With Deluxe Cart: Restaurant Quality Outdoor Cooking

Grilling capacity, versatility, and performance will never be an issue again with the Alfresco ALXE 42-Inch Gas Grill on Deluxe Cart With Rotisserie. This elite luxury grill is designed for restaurant quality, giving you the ultimate outdoor cooking versatility. In addition, this grill with a deluxe cart is designed to give you a fully functional outdoor cooking station. Featuring combo cabinet underneath your grill with a single access door and double drawer combo providing exception outdoor cooking storage. This 42 inch grill features enormous grilling surface measures 37 1/4 inches wide x 19 inches deep (770 square inches main grilling area) giving you all the space you need at any backyard event. This enormous surface fits up to 32 burgers for your large backyard event or easily handles multiple BBQ favorites at once. Its deluxe grill cart provides ample space for compartments, making your entire outdoor kitchen a mobile unit of professional grilling. 

In addition, this Alfresco ALXE Series features a premium stainless steel upgrade featuring Marine Armour for superior outdoor protection. This ceramic coating is an upgrade that gives you ultimate marine coastal and harsh weather protection for a lifetime of sleek shining stainless steel finish on your Alfresco Grill.

Alfresco 42-Inch Deluxe Gas Grill: V-shaped Favorized Searing Grate

Grilling delicate items like fish or vegetables? Electro-Polished Non-Stick Grates are just what you need. These 3/8-inch rounded stainless cooking grates are ideal for any grilling task, offering large-scale versatility. Whether it's small vegetables, sticky BBQ ribs, or the perfect sear on a ribeye, these oversized grill grates are up to the task of helping you grill like a professional. The Alfresco 42-Inch Freestanding Gas Grill includes three removable grill gate panels, simplifying the cleaning process. Besides your Electro-Polished Non-Stick Grates, you'll find the special V-shaped Flavorizer Searing Grates, tailored for your Sear Zone to achieve steakhouse quality. These grates are designed to capture the natural juices, fats, and flavors from your BBQ creations, caramelizing your food with vaporized juices for a delectable, mouthwatering flavor. This results in savory, melt-in-your-mouth proteins, all under your control. Below your enhanced grill grate are the Refractive Ceramic Flat Top Pyramid Shaped Briquettes. They're designed to provide even heat distribution across the entire grilling surface, protecting your burners below, and reducing grease flare-ups. This eliminates hot and cold spots, ensuring evenly cooked food every time. Each briquette tray is easily removable, making cleaning a breeze after you've used your Alfresco 42-inch Freestanding Gas Grill.

Alfresco ALXE Series Grills Fires Up The Party: ACCUFIRE Heat Burner System

Beneath your premium cooking grate surface lies the core of your Alfresco grill, the ACCUFIRE Heat U-Burner System. This system features two high-performance burners made from a blend of stainless steel and titanium, offering ultimate high-heat durability. This leading-edge burner technology provides 27,500 BTUs per burner, achieving a total of 82,500 BTUs of grilling power when including the Sear Zone Burner. This setup allows for high-heat cooking and the flexibility to cook at any desired temperature. The unique U-shaped design of the burners, with their multi-fuel port configuration, ensures even heat distribution across the grilling surface, eliminating uneven cooking and guaranteeing BBQ grilling perfection. Picture perfectly grilled steaks, evenly cooked, brimming with mouth-watering flavors every time.

On the left side of your Alfresco 42-inch Gas Grill on the Deluxe Cart, you'll find the SEAR ZONE Infrared Cooking system, boasting 27,500 BTUs of high-heat searing power. This feature enables steakhouse-quality cooking right in your backyard, with the capability to heat up to an impressive 1500ºF in just 4 minutes. This means meals can be cooked 50% faster while reducing flare-ups. The intense heat from the SEAR ZONE sears meat quickly, locking in juices for succulent ribs or burgers, resulting in a perfect crust outside and a tender inside.

Alfresco Grills Restaurant Inspired MEGA-DRIVE Rotisserie System 

Alfresco meticulously engineers each component, including the MEGA-DRIVE Built-In Rotisserie System, which offers exceptional roasting power. This system effortlessly manages everything from chicken to large roasts with ease and precision. The chain-driven, whisper-quiet rotisserie kit is designed for seamless rotisserie cooking, eliminating the hassle of assembly and the worry of breakdowns. Its robust chain-driven mechanism surpasses competitors in motor strength, capable of handling up to 120 lbs, ideal for large cookouts. Accompanying this is the 18,500 BTU Infrared Rotisserie Burner, which provides a potent 1500°F roasting capacity. It's perfect for slow-roasting a whole chicken that's crispy on the outside and juicy on the inside. You can conveniently adjust the infrared burner temperature from your gas control panel, allowing for precise control to match the perfect cooking temperature for chicken, veggies, kabobs, and more. This means no longer settling for store-bought rotisserie chicken made hours earlier; instead, enjoy cooking perfectly juicy, tender chicken right in your own backyard.

ALXE Series Signature Taste Smoking System For Authentic Smoke Flavored Right on Grill

The Signature Taste Smoking System adds another dimension of versatility to your culinary adventures. Conveniently located right under your gas controls, this feature includes a built-in drawer for effortlessly filling your smoker box. The system is equipped with an independent burner, capable of delivering up to 5,000 BTUs, and maintains a steady 200°F for that deep, rich smoky flavor that will surely impress both friends and family. But what sets it apart from typical smoker boxes is its innovative passageway design, which ensures an even distribution of smoke across the grilling surface, intensifying the authentic smoky essence of your dishes. This means you can infuse your brisket, fish, or other favorites with a genuine smoky flavor, akin to what you'd expect from professional BBQ pits, right in your own backyard.

Alfresco Grills Enhanced Grilling Safety

Safety is paramount, and the Industry First Control Panel Air Cooking Curtain keeps the control panel cool to the touch, even during high-heat grilling. This Safe touch design provides an insulating barrier, giving you ample airflow between your gas control panel and your grill firebox, making sure your grilling surface is safe and cool for operation.  The 110V Electronic Ignition with Heat-Protected Wiring ensures a quick, reliable start-up every time, adding durability to your grill. Design with a 600°F heat-resistant silicone sleeve, make sure the high heat grilling won't affect your ignition wires for enhanced safety. Safety continues with the Dual Halogen Built-In Lights making nighttime grilling easy and safe. These dual built-in halogen lights are easily controlled right from your grilling gas control panel for easy use. No more bringing a flashlight outside to grill, your grill has all the light you will need with these bright light additions to your grill. Lastly, the Grill Hood Lift Assist System ensures effortless opening of the grill hood and is Made in the USA, it symbolizes quality and durability. 

Alfresco 42-Inch Deluxe Grill Cart Included

Your Alfresco 42-inch Gas Grill with Rotisserie sits on top of a 304 stainless steel constructed deluxe cart with all the bells and whistles for the ultimate grilling mobile station. Features ample storage space below with a double drawer system with ball-bearing drawer glides, for ample utensil storage space for your grill tools and accessories. On the left, it features a single access door with a propane gas tank slide-out holder for safe and secure propane gas storage. Easily slide your propane tank in and out of your cart for easy gas tank replacement when your fuel runs out and needs to be replaced. The propane tank holder comes with a screw tank holder that allows you to tighten down your propane gas tank for easy mobility without worrying if your tank is moving around. On the side of your grill features two (2) stainless side tables for an expanded cooking space for grilling convenience. On one side of your side table, easily hang your grilling utensils with built-in grilling utensil hooks to hang your spatulas, scrapers, and grilling tools, making them within arm's reach. 

Marine Armour Ceramic Coating for Superior Marine Environment Protection

Marine Armour is the revolutionary new ceramic coating solution, specially designed to enhance and protect your outdoor appliances for a lifetime. This innovative clear, liquid ceramic coating is a game-changer for anyone who loves outdoor cooking and entertainment. Crafted to guard against any outdoor environment, Marine Armour provides superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Its unique formulation, when applied, transforms into a glass-like coating that effectively resists solvents, acids, and alkalis. This means that your grill, accessories, and outdoor refrigeration units are shielded against staining, aging, and minor scuff marks, while maintaining their pristine condition for longer.

Outdoor living spaces are constantly exposed to dirt, contaminants, and the relentless forces of nature. These elements can cause irreversible damage to your outdoor surfaces. Marine Armour steps in as a protective barrier, filling even the tiniest pores on these surfaces and creating a non-absorbent, glass-like finish. This ensures that no matter the weather or environmental conditions, your outdoor cooking area remains unblemished and easy to maintain. Application of Marine Armour is a hand-applied, four-step process that, with just once-a-year maintenance, offers a lifetime of protection for your outdoor cooking products.


Manufacturer Information

Click here for the Care & Use Manuel

Click here for the Grill on Deluxe Cart Spec Sheet

Click here for the Deluxe Grill Cart Parts List

Click here for Warranty Information


Warranty

Alfresco's commitment to quality is reflected in our warranty, ensuring that all stainless-steel components, including grill burners and round grates, are guaranteed against material and workmanship defects for the lifetime of the original buyer. The structural soundness of our stainless-steel briquette trays, grill grates, and drip pans is also assured, with a warranty covering defects in materials and workmanship for five years. Within the first two years from the date of purchase, Alfresco covers all parts and labor for repairs or replacements of any part found to be defective. Furthermore, all other grill components, such as igniters, are covered under warranty for one year, with two years of included labor. For comprehensive details, please refer to the manufacturer's manual regarding full warranty information.


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Alfresco ALXE 42-Inch Gas Grill on Deluxe Cart With Sear Zone Burner & Rotisserie 

Models (SKU)
Configuration Freestanding 
Fuel Type Natural Gas (NG) or Propane (LP)
Collection ALXE
Exterior Material 304 Stainless Steel 
Marine Armour Include
Width 66.06"
Depth 26.81"
Weight 259 lbs.
Burner Material 18-SR Stainless Steel + Titanium
Number of Burners 2 Burners
Burner Type 18SR - Accufire Heat System U-Burners
Total BTUs Per Burner 27,500 BTUs
Total Grilling BTUs 82,500 BTUs
Sear Zone Burner Included
Sear Zone Burner Total BTUs 27,500 BTUs
Sear Cooking Grates V-Shaped Stainless Steel Cooking Grates
Warming Rack Type 3-Position Warming-Rack
Warming Rack Material Stainless Steel
Main Cooking Grid Material Stainless Steel
Main Cooking Grid Type Non-Stick Electro-Polished 3/8" Rounded Cooking Grate
Cooking Grid Dimensions 37 1/4" X 19"
Main Grilling Area 770 Sq. Inches
Burger Count 32
Infrared Rotisserie Burner Included
Infrared Rotisserie BTUs 18,500 BTUs
Rotisserie Kit Included
Rotisserie Kit Type Integrated Mega-Drive Rotisserie System
Primary Ignition Type Push Button Ignition
Primary Ignition Power Source 110V AC
Flame Tamers Included
Flame Tamer Type Ceramic Briquettes
Heat Zone Separators No
Secondary Ignition System None
Signature Taste Integrated Smoking System Included
Signature Taste Integrated Smoking System Burner Total BTUs 5,000 BTUs
Spring Assisted Hood Yes
Thermometer Analog Thermometer on Grill Hood
Grill Lights Exterior/Interior Lighting Included
Exterior Lighting Type Amber Colored LED Lights on Gas Controls (Requires 110V Electrical Plug-in)
Interior Lighting Type Dual Built-In Halogen Lights (Requires 110V Electrical Plug-in)
Grill Cart Type Deluxe Grill Cart
Grill Cart Drawer Type Door Double Drawer Access Door
Grill Cart Storage Type Door Single Access Door
Propane Tank Slide Out Holder Included
Two Side Shelves Included
Utensil Holders Included
Grill Cart Wheel Type 4 Caster Wheels With Locks
Made in the USA Yes

 

This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

Shipping & Delivery Details

Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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  • Product Reviews
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12/27/2021
Daniel W.
United States
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
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High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
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David C.
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This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
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David C.
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This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
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09/27/2021
John K.
United States
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
05/18/2021
Bob T.
United States
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
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Bob T.
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I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
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05/03/2021
Mark M.
United States
excellent service
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04/09/2021
Steve B.
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Great service and sales!! Will order another from them for sure!!
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Steve B.
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Great service and sales!! Will order another from them for sure!!
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02/25/2021
Mark M.
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Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
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Mark M.
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Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
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bryant k.
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It's fantastic!
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bryant k.
United States
It's fantastic!
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01/29/2021
Sarah K.
United States
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
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01/29/2021
Sarah K.
United States
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
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12/22/2020
Jeff K.
United States
Incredible smoker/grill that is built with high quality materials.
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12/22/2020
Jeff K.
United States
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/01/2020
Brian S.
United States
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
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Brian S.
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I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
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Barbara K.
United States
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
06/20/2020
Barbara K.
United States
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
05/31/2020
Lee L.
United States
after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
Memphis VG0002S Elite 69" Stainless Steel Freestanding Wood Fire Pellet Grill w/ Wifi
09/09/2019
Justin A.
United States
Very responsive by phone and email. Pleasure to do business with.
Fast Eddys Cookshack FEC100 Pellet Smoker Oven
09/09/2019
Justin A.
United States
Very responsive by phone and email. Pleasure to do business with.
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
05/15/2019
Ken H.
United States
Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
05/09/2019
Michelle F.
United States
This was a replacement and it works great!
Cookshack PV530 Universal Meat Probe
01/10/2019
Becki T.
United States
I never used it, it was a gift he asked for.
Louisiana Grills 20 Pound Hopper Extension
09/13/2018
Michael R.
United States
Bought it for my uncle. He absolutely loves it!
Green Mountain Grills Davy Crockett Tailgater Pellet Grill Bonus Package
REVIEWS

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Alfresco ALXE 42-Inch Gas Grill on Deluxe Cart With Marine Armour 


Key Features

    • Marine Armour: Experience the ultimate outdoor defense against extreme weather, oxidation, UV rays, stains, and saltwater corrosion.
    • ACCUFIRE Heat 2 U-Burner System: Unparalleled high-heat precision and even distribution, & extreme durability 18SR stainless steel for peak grilling excellence.
    • SEAR ZONE Infrared Cooking: Ability to reach 1500ºF in just 4 minutes, cooking 50% faster, reducing flare-ups. and delivering unmatched searing.
    • MEGA-DRIVE Built-In Rotisserie System: For quiet, power ultra-roasting from the smallest to largest of BBQ favorites.
    • 18,500 BTU Infrared Rotisserie Burner:  Giving you 1500°F of roasting power for ultimate rotisserie versatility or cooking large dishes. 
    • Signature Taste Smoking System: Built-in drawer that smokes at 200°F across your entire grilling surface for an authentic smoked flavor, unlike any competitor.
    • Electro-Polished Non-Stick Grates: Provides 3/8-Inch rounded cooking grates allowing you to grill with perfect sear marks the most delicate of BBQ favorites. 
    • 770 Sq. Inches Total Grilling Space: With ample space to grill up to 32 burgers at once, it's ideal for hosting and entertaining large gatherings.
    • Thick Refractive Ceramic Briquettes: Provide consistent, even heat for the perfect sear, and their innovative self-cleaning design simplifies grilling cleaning.
    • Control Panel Air Cooking Curtain: The innovative air curtain keeps the control panel cool, providing an extra layer of safety during high-heat grilling.
    • 110V Electronic Ignition with Heat-Protected Wiring: A reliable and quick grill start-up every time, while the heat-protected wiring gives an added layer of durability.
    • Three-Position Adjustable Warming Rack: Adds versatility to your grilling setup, providing space to keep food warm or toast buns, and can be tucked away when not needed.
    • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
    • Grill Hood Lift Assist System: Equipped with a hidden spiral torsion mechanism to allow for smooth, effortless opening of the grill hood, adding ease to your grilling experience.
    • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, perfectly hand-welded for superior quality.
    • Deluxe Grill Cart: Gives you a double drawer, single access door with propane tank slide holder, two stainless shelves w/ utensil holder, and caster wheels with locks. 
    • Grill Cover Included: Keep your grill clean and pristine when finished using.

Alfresco ALXE 42 Grill With Deluxe Cart: Restaurant Quality Outdoor Cooking

Grilling capacity, versatility, and performance will never be an issue again with the Alfresco ALXE 42-Inch Gas Grill on Deluxe Cart With Rotisserie. This elite luxury grill is designed for restaurant quality, giving you the ultimate outdoor cooking versatility. In addition, this grill with a deluxe cart is designed to give you a fully functional outdoor cooking station. Featuring combo cabinet underneath your grill with a single access door and double drawer combo providing exception outdoor cooking storage. This 42 inch grill features enormous grilling surface measures 37 1/4 inches wide x 19 inches deep (770 square inches main grilling area) giving you all the space you need at any backyard event. This enormous surface fits up to 32 burgers for your large backyard event or easily handles multiple BBQ favorites at once. Its deluxe grill cart provides ample space for compartments, making your entire outdoor kitchen a mobile unit of professional grilling. 

In addition, this Alfresco ALXE Series features a premium stainless steel upgrade featuring Marine Armour for superior outdoor protection. This ceramic coating is an upgrade that gives you ultimate marine coastal and harsh weather protection for a lifetime of sleek shining stainless steel finish on your Alfresco Grill.

Alfresco 42-Inch Deluxe Gas Grill: V-shaped Favorized Searing Grate

Grilling delicate items like fish or vegetables? Electro-Polished Non-Stick Grates are just what you need. These 3/8-inch rounded stainless cooking grates are ideal for any grilling task, offering large-scale versatility. Whether it's small vegetables, sticky BBQ ribs, or the perfect sear on a ribeye, these oversized grill grates are up to the task of helping you grill like a professional. The Alfresco 42-Inch Freestanding Gas Grill includes three removable grill gate panels, simplifying the cleaning process. Besides your Electro-Polished Non-Stick Grates, you'll find the special V-shaped Flavorizer Searing Grates, tailored for your Sear Zone to achieve steakhouse quality. These grates are designed to capture the natural juices, fats, and flavors from your BBQ creations, caramelizing your food with vaporized juices for a delectable, mouthwatering flavor. This results in savory, melt-in-your-mouth proteins, all under your control. Below your enhanced grill grate are the Refractive Ceramic Flat Top Pyramid Shaped Briquettes. They're designed to provide even heat distribution across the entire grilling surface, protecting your burners below, and reducing grease flare-ups. This eliminates hot and cold spots, ensuring evenly cooked food every time. Each briquette tray is easily removable, making cleaning a breeze after you've used your Alfresco 42-inch Freestanding Gas Grill.

Alfresco ALXE Series Grills Fires Up The Party: ACCUFIRE Heat Burner System

Beneath your premium cooking grate surface lies the core of your Alfresco grill, the ACCUFIRE Heat U-Burner System. This system features two high-performance burners made from a blend of stainless steel and titanium, offering ultimate high-heat durability. This leading-edge burner technology provides 27,500 BTUs per burner, achieving a total of 82,500 BTUs of grilling power when including the Sear Zone Burner. This setup allows for high-heat cooking and the flexibility to cook at any desired temperature. The unique U-shaped design of the burners, with their multi-fuel port configuration, ensures even heat distribution across the grilling surface, eliminating uneven cooking and guaranteeing BBQ grilling perfection. Picture perfectly grilled steaks, evenly cooked, brimming with mouth-watering flavors every time.

On the left side of your Alfresco 42-inch Gas Grill on the Deluxe Cart, you'll find the SEAR ZONE Infrared Cooking system, boasting 27,500 BTUs of high-heat searing power. This feature enables steakhouse-quality cooking right in your backyard, with the capability to heat up to an impressive 1500ºF in just 4 minutes. This means meals can be cooked 50% faster while reducing flare-ups. The intense heat from the SEAR ZONE sears meat quickly, locking in juices for succulent ribs or burgers, resulting in a perfect crust outside and a tender inside.

Alfresco Grills Restaurant Inspired MEGA-DRIVE Rotisserie System 

Alfresco meticulously engineers each component, including the MEGA-DRIVE Built-In Rotisserie System, which offers exceptional roasting power. This system effortlessly manages everything from chicken to large roasts with ease and precision. The chain-driven, whisper-quiet rotisserie kit is designed for seamless rotisserie cooking, eliminating the hassle of assembly and the worry of breakdowns. Its robust chain-driven mechanism surpasses competitors in motor strength, capable of handling up to 120 lbs, ideal for large cookouts. Accompanying this is the 18,500 BTU Infrared Rotisserie Burner, which provides a potent 1500°F roasting capacity. It's perfect for slow-roasting a whole chicken that's crispy on the outside and juicy on the inside. You can conveniently adjust the infrared burner temperature from your gas control panel, allowing for precise control to match the perfect cooking temperature for chicken, veggies, kabobs, and more. This means no longer settling for store-bought rotisserie chicken made hours earlier; instead, enjoy cooking perfectly juicy, tender chicken right in your own backyard.

ALXE Series Signature Taste Smoking System For Authentic Smoke Flavored Right on Grill

The Signature Taste Smoking System adds another dimension of versatility to your culinary adventures. Conveniently located right under your gas controls, this feature includes a built-in drawer for effortlessly filling your smoker box. The system is equipped with an independent burner, capable of delivering up to 5,000 BTUs, and maintains a steady 200°F for that deep, rich smoky flavor that will surely impress both friends and family. But what sets it apart from typical smoker boxes is its innovative passageway design, which ensures an even distribution of smoke across the grilling surface, intensifying the authentic smoky essence of your dishes. This means you can infuse your brisket, fish, or other favorites with a genuine smoky flavor, akin to what you'd expect from professional BBQ pits, right in your own backyard.

Alfresco Grills Enhanced Grilling Safety

Safety is paramount, and the Industry First Control Panel Air Cooking Curtain keeps the control panel cool to the touch, even during high-heat grilling. This Safe touch design provides an insulating barrier, giving you ample airflow between your gas control panel and your grill firebox, making sure your grilling surface is safe and cool for operation.  The 110V Electronic Ignition with Heat-Protected Wiring ensures a quick, reliable start-up every time, adding durability to your grill. Design with a 600°F heat-resistant silicone sleeve, make sure the high heat grilling won't affect your ignition wires for enhanced safety. Safety continues with the Dual Halogen Built-In Lights making nighttime grilling easy and safe. These dual built-in halogen lights are easily controlled right from your grilling gas control panel for easy use. No more bringing a flashlight outside to grill, your grill has all the light you will need with these bright light additions to your grill. Lastly, the Grill Hood Lift Assist System ensures effortless opening of the grill hood and is Made in the USA, it symbolizes quality and durability. 

Alfresco 42-Inch Deluxe Grill Cart Included

Your Alfresco 42-inch Gas Grill with Rotisserie sits on top of a 304 stainless steel constructed deluxe cart with all the bells and whistles for the ultimate grilling mobile station. Features ample storage space below with a double drawer system with ball-bearing drawer glides, for ample utensil storage space for your grill tools and accessories. On the left, it features a single access door with a propane gas tank slide-out holder for safe and secure propane gas storage. Easily slide your propane tank in and out of your cart for easy gas tank replacement when your fuel runs out and needs to be replaced. The propane tank holder comes with a screw tank holder that allows you to tighten down your propane gas tank for easy mobility without worrying if your tank is moving around. On the side of your grill features two (2) stainless side tables for an expanded cooking space for grilling convenience. On one side of your side table, easily hang your grilling utensils with built-in grilling utensil hooks to hang your spatulas, scrapers, and grilling tools, making them within arm's reach. 

Marine Armour Ceramic Coating for Superior Marine Environment Protection

Marine Armour is the revolutionary new ceramic coating solution, specially designed to enhance and protect your outdoor appliances for a lifetime. This innovative clear, liquid ceramic coating is a game-changer for anyone who loves outdoor cooking and entertainment. Crafted to guard against any outdoor environment, Marine Armour provides superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Its unique formulation, when applied, transforms into a glass-like coating that effectively resists solvents, acids, and alkalis. This means that your grill, accessories, and outdoor refrigeration units are shielded against staining, aging, and minor scuff marks, while maintaining their pristine condition for longer.

Outdoor living spaces are constantly exposed to dirt, contaminants, and the relentless forces of nature. These elements can cause irreversible damage to your outdoor surfaces. Marine Armour steps in as a protective barrier, filling even the tiniest pores on these surfaces and creating a non-absorbent, glass-like finish. This ensures that no matter the weather or environmental conditions, your outdoor cooking area remains unblemished and easy to maintain. Application of Marine Armour is a hand-applied, four-step process that, with just once-a-year maintenance, offers a lifetime of protection for your outdoor cooking products.


Manufacturer Information

Click here for the Care & Use Manuel

Click here for the Grill on Deluxe Cart Spec Sheet

Click here for the Deluxe Grill Cart Parts List

Click here for Warranty Information


Warranty

Alfresco's commitment to quality is reflected in our warranty, ensuring that all stainless-steel components, including grill burners and round grates, are guaranteed against material and workmanship defects for the lifetime of the original buyer. The structural soundness of our stainless-steel briquette trays, grill grates, and drip pans is also assured, with a warranty covering defects in materials and workmanship for five years. Within the first two years from the date of purchase, Alfresco covers all parts and labor for repairs or replacements of any part found to be defective. Furthermore, all other grill components, such as igniters, are covered under warranty for one year, with two years of included labor. For comprehensive details, please refer to the manufacturer's manual regarding full warranty information.


Alfresco Learning Center


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Alfresco ALXE 42-Inch Gas Grill on Deluxe Cart With Sear Zone Burner & Rotisserie 

Models (SKU)
Configuration Freestanding 
Fuel Type Natural Gas (NG) or Propane (LP)
Collection ALXE
Exterior Material 304 Stainless Steel 
Marine Armour Include
Width 66.06"
Depth 26.81"
Weight 259 lbs.
Burner Material 18-SR Stainless Steel + Titanium
Number of Burners 2 Burners
Burner Type 18SR - Accufire Heat System U-Burners
Total BTUs Per Burner 27,500 BTUs
Total Grilling BTUs 82,500 BTUs
Sear Zone Burner Included
Sear Zone Burner Total BTUs 27,500 BTUs
Sear Cooking Grates V-Shaped Stainless Steel Cooking Grates
Warming Rack Type 3-Position Warming-Rack
Warming Rack Material Stainless Steel
Main Cooking Grid Material Stainless Steel
Main Cooking Grid Type Non-Stick Electro-Polished 3/8" Rounded Cooking Grate
Cooking Grid Dimensions 37 1/4" X 19"
Main Grilling Area 770 Sq. Inches
Burger Count 32
Infrared Rotisserie Burner Included
Infrared Rotisserie BTUs 18,500 BTUs
Rotisserie Kit Included
Rotisserie Kit Type Integrated Mega-Drive Rotisserie System
Primary Ignition Type Push Button Ignition
Primary Ignition Power Source 110V AC
Flame Tamers Included
Flame Tamer Type Ceramic Briquettes
Heat Zone Separators No
Secondary Ignition System None
Signature Taste Integrated Smoking System Included
Signature Taste Integrated Smoking System Burner Total BTUs 5,000 BTUs
Spring Assisted Hood Yes
Thermometer Analog Thermometer on Grill Hood
Grill Lights Exterior/Interior Lighting Included
Exterior Lighting Type Amber Colored LED Lights on Gas Controls (Requires 110V Electrical Plug-in)
Interior Lighting Type Dual Built-In Halogen Lights (Requires 110V Electrical Plug-in)
Grill Cart Type Deluxe Grill Cart
Grill Cart Drawer Type Door Double Drawer Access Door
Grill Cart Storage Type Door Single Access Door
Propane Tank Slide Out Holder Included
Two Side Shelves Included
Utensil Holders Included
Grill Cart Wheel Type 4 Caster Wheels With Locks
Made in the USA Yes

 

This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

Shipping & Delivery Details

Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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