Placeholder WPPO 30-Inch Coal Rake For Wood-Fire Pizza Oven - WKPA-coalrake
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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience
WPPO 30-Inch Coal Rake For Wood-Fire Pizza Oven

WPPO 30-Inch Coal Rake For Wood-Fire Pizza Oven - WKPA-coalrake

$69.99
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12/27/2021
Daniel W.
United States
Quality Smoker
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
12/27/2021
Daniel W.
United States
Quality Smoker
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
10/12/2021
David C.
United States
Amazing grill and unbelievably fast shipping.
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
10/12/2021
David C.
United States
Amazing grill and unbelievably fast shipping.
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Great pellet grill
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Great pellet grill
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
05/18/2021
Bob T.
United States
Cookshack SM066 smoker
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/18/2021
Bob T.
United States
Cookshack SM066 smoker
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/03/2021
Mark M.
United States
great service
excellent service
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
04/09/2021
Steve B.
United States
Best smoker I have owned
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
04/09/2021
Steve B.
United States
Best smoker I have owned
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
02/25/2021
Mark M.
United States
Fast Eddy's
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/25/2021
Mark M.
United States
Fast Eddy's
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
Great price and communication
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
Great price and communication
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
I want to marry it.
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
I want to marry it.
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Cookshack Fast Eddy
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Cookshack Fast Eddy
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/01/2020
Brian S.
United States
Cookshack Smokette sm009-2
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
12/01/2020
Brian S.
United States
Cookshack Smokette sm009-2
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
06/20/2020
Barbara K.
United States
Memphis wood Fire Grill
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
06/20/2020
Barbara K.
United States
Memphis wood Fire Grill
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
05/31/2020
Lee L.
United States
Smoke tech = deliciousness
after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
Memphis VG0002S Elite 69" Stainless Steel Freestanding Wood Fire Pellet Grill w/ Wifi
09/09/2019
Justin A.
United States
FEC100
Very responsive by phone and email. Pleasure to do business with.
Fast Eddys Cookshack FEC100 Pellet Smoker Oven
09/09/2019
Justin A.
United States
FEC100
Very responsive by phone and email. Pleasure to do business with.
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
05/15/2019
Ken H.
United States
Great Experience
Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
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Michelle F.
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This was a replacement and it works great!
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Becki T.
United States
Christmas present for my brother
I never used it, it was a gift he asked for.
Louisiana Grills 20 Pound Hopper Extension
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Michael R.
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Uncle approved
Bought it for my uncle. He absolutely loves it!
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REVIEWS

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WPPO 30-Inch Coal Rake For Wood-Fire Pizza Oven

Key Features

    • Extended 30-Inch Length: Ensures safe handling and easy arrangement of coals and wood in the oven.
    • 1156-Degree Angled Blade: Increases effectiveness in manipulating hot coals and wood.
    • 304 Stainless Steel Construction: Offers high-heat durability and long-lasting use in wood-fired ovens.
    • Extended Aluminum Handle: Provides additional reach and control, keeping you safely away from the heat.

Master the art of fire management in your wood-fired pizza oven with the WPPO 30-Inch Coal Rake. Designed for both safety and convenience, this tool is a must-have for any wood-fired pizza oven enthusiast. This coal rake for your wood-fired pizza oven is designed with an Extended 30-Inch Length, allowing you to safely and effectively arrange hot coals and wood within your oven. The added length is crucial for maintaining a comfortable distance from the intense heat, ensuring you can manage your fire without risking burns. The wood-fired pizza oven coal rake's blade is set at a precise 1156-degree Angle, a feature that greatly enhances its effectiveness. This angled design allows for more efficient manipulation of the burning embers, making it easier to achieve the optimal cooking conditions for your pizzas. Whether you're spreading coals for even heat distribution or rearranging wood for the perfect flame, this angle provides the leverage and control you need.

Constructed from 304 Stainless Steel, the WPPO Coal Rake is built to withstand the high temperatures of wood-fired cooking. This material choice ensures that the rake remains durable and robust, even after repeated exposure to intense heat. Further enhancing its functionality, the rake features an Extended Aluminum Handle. This handle not only adds to the overall length of the tool but also offers improved leverage and dexterity. The aluminum construction keeps the rake lightweight, making it easy to maneuver and adjust the fire as needed. The WPPO 30-Inch Coal Rake is an indispensable tool for anyone passionate about wood-fired cooking. Its combination of safety features, effective design, and durable construction makes it an invaluable asset for achieving the perfect fire in your wood-fired pizza oven.

Manufacturers Information

Click here for Warranty Information

Warranty

The WPPO LLC oven warranty provides coverage for one year from the shipping date, ensuring the oven and its components, including the body, floor, ventilation, finishes, stand, door, internal dome welding, and accessories, are free from manufacturing and material defects. This warranty applies only if the oven has been correctly installed, operated, and maintained as per the product's instructions. Exclusions to this warranty include issues arising from non-compliance with installation guidelines, over-firing, improper use, inappropriate firewood or cleaning methods, storing materials on the oven, and normal wear and tear like minor cracking and scratches. Damage caused by natural events or improper use is not covered. WPPO's liability is limited to the oven's original price, excluding shipping, and does not extend to incidental damages, losses, or costs related to the oven's operation or maintenance. Warranty claims must be truthfully documented and reported within the effective period, and WPPO reserves the right to use new or used parts for repairs. This warranty may vary by state and does not cover limitations on implied warranties or incidental or consequential damages in certain states.

WPPO Learning Center

   

WPPO Recipe Center

               

Order today and enjoy free shipping!

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Shop Pizza Ovens

WPPO 30-Inch Coal Rake For Wood-Fire Pizza Oven

Key Features

    • Extended 30-Inch Length: Ensures safe handling and easy arrangement of coals and wood in the oven.
    • 1156-Degree Angled Blade: Increases effectiveness in manipulating hot coals and wood.
    • 304 Stainless Steel Construction: Offers high-heat durability and long-lasting use in wood-fired ovens.
    • Extended Aluminum Handle: Provides additional reach and control, keeping you safely away from the heat.

Master the art of fire management in your wood-fired pizza oven with the WPPO 30-Inch Coal Rake. Designed for both safety and convenience, this tool is a must-have for any wood-fired pizza oven enthusiast. This coal rake for your wood-fired pizza oven is designed with an Extended 30-Inch Length, allowing you to safely and effectively arrange hot coals and wood within your oven. The added length is crucial for maintaining a comfortable distance from the intense heat, ensuring you can manage your fire without risking burns. The wood-fired pizza oven coal rake's blade is set at a precise 1156-degree Angle, a feature that greatly enhances its effectiveness. This angled design allows for more efficient manipulation of the burning embers, making it easier to achieve the optimal cooking conditions for your pizzas. Whether you're spreading coals for even heat distribution or rearranging wood for the perfect flame, this angle provides the leverage and control you need.

Constructed from 304 Stainless Steel, the WPPO Coal Rake is built to withstand the high temperatures of wood-fired cooking. This material choice ensures that the rake remains durable and robust, even after repeated exposure to intense heat. Further enhancing its functionality, the rake features an Extended Aluminum Handle. This handle not only adds to the overall length of the tool but also offers improved leverage and dexterity. The aluminum construction keeps the rake lightweight, making it easy to maneuver and adjust the fire as needed. The WPPO 30-Inch Coal Rake is an indispensable tool for anyone passionate about wood-fired cooking. Its combination of safety features, effective design, and durable construction makes it an invaluable asset for achieving the perfect fire in your wood-fired pizza oven.

Manufacturers Information

Click here for Warranty Information

Warranty

The WPPO LLC oven warranty provides coverage for one year from the shipping date, ensuring the oven and its components, including the body, floor, ventilation, finishes, stand, door, internal dome welding, and accessories, are free from manufacturing and material defects. This warranty applies only if the oven has been correctly installed, operated, and maintained as per the product's instructions. Exclusions to this warranty include issues arising from non-compliance with installation guidelines, over-firing, improper use, inappropriate firewood or cleaning methods, storing materials on the oven, and normal wear and tear like minor cracking and scratches. Damage caused by natural events or improper use is not covered. WPPO's liability is limited to the oven's original price, excluding shipping, and does not extend to incidental damages, losses, or costs related to the oven's operation or maintenance. Warranty claims must be truthfully documented and reported within the effective period, and WPPO reserves the right to use new or used parts for repairs. This warranty may vary by state and does not cover limitations on implied warranties or incidental or consequential damages in certain states.

WPPO Learning Center

   

WPPO Recipe Center

               

Order today and enjoy free shipping!

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.