🔄
Vent-A-Hood 40 3/8" 1035 CFM M-Series Liner | M40PSLD SS
Skip to content
Free Shipping + No Sales Tax
Free Shipping + No Sales Tax

Vent-A-Hood 40 3/8 x 22 1/2-Inch 1035 CFM Stainless Steel M-Series Wall Mount Liner Insert with Internal Blower

SKU M40PSLD SS+M1200
Save 3%
Original Price $1,750.00
Current Price $1,699.00
+ Free Shipping

Ships In: 1-3 Days

Select a Different Product Model

Notify me when back in stock

Vent-A-Hood 40⅜-Inch M-Series 1035 CFM 304 Stainless Steel Wall Mount Liner Insert

Since 1933, Vent-A-Hood has been the gold standard in residential ventilation, trusted by homeowners who refuse to compromise on air quality or craftsmanship. The M-Series Wall Mount Liner Insert brings the full power of Vent-A-Hood's M1200 blower motor to custom hood enclosures, allowing homeowners and designers to create a unique exterior while keeping professional-grade ventilation inside. This 40⅜-inch insert delivers 1,035 CFM through the M1200 blower with four-speed control, industrial-grade stainless steel baffle filters, and LED lighting — everything needed to transform a custom-built canopy into a high-performance ventilation system.

Performance & Power

✓ 1,035 CFM M1200 Blower
✓ 6.6 Sones at High Speed
✓ 4-Speed Variable Control
✓ VP566 Transition Included

Filtration & Safety

✓ Industrial-Grade Baffle Filters
✓ Corrosion-Resistant Canopy
✓ Dishwasher-Safe Baffles
✓ Grease & Smoke Containment

Custom Hood Ready

✓ Liner Insert Design
✓ Stainless Steel Fascia Assembly
✓ Compact 12½-Inch Height
✓ Proudly Made in the USA

Key Features & Owner Benefits:

  • Powerful M1200 Blower Motor: The M1200 internal blower delivers a full 1,035 CFM of airflow at just 6.6 Sones, providing the power needed to clear heavy smoke, grease, and cooking odors from high-heat cooking on 36-inch cooktops and grills — all from inside your custom hood enclosure.
  • Liner Insert Design for Custom Hoods: This insert installs inside a custom-built hood enclosure, giving homeowners and designers complete freedom to create the exterior they want — wood, plaster, copper, tile, or any material — while keeping Vent-A-Hood's professional-grade ventilation technology hidden inside.
  • Corrosion-Resistant Canopy & Stainless Steel Fascia: The insert features a corrosion-resistant canopy paired with a 304-grade stainless steel fascia assembly, ensuring long-term durability in both indoor and outdoor environments where heat, moisture, and grease are constant factors.
  • Industrial-Grade Stainless Steel Baffle Filters: Professional-grade stainless steel baffles intercept airborne grease before it can enter the ductwork, protecting your ventilation system and reducing the risk of grease-related fire hazards over time. Baffles are removable and dishwasher-safe for easy maintenance.
  • 4-Speed Blower Control: Four distinct fan speed settings give you precise airflow control — from a gentle background setting for light cooking to full 1,035 CFM power for high-heat grilling and searing.
  • Compact 12½-Inch Profile: At just 12½ inches tall, this insert fits inside shallower custom enclosures where full-height range hoods cannot be accommodated, giving designers more flexibility in hood canopy proportions.
  • VP566 Transition & 10-Inch Round Ducting: The included VP566 transition adapter connects the M1200 blower directly to 10-inch round ducting for straightforward installation with no additional adapters or modifications required.
  • Integrated LED Lighting: Built-in LED lights illuminate the cooking surface directly below, providing task lighting without the need for separate light fixtures inside the custom hood enclosure.

Professional Ventilation Inside Your Custom Hood Design

The Vent-A-Hood M-Series Wall Mount Liner Insert is purpose-built for homeowners and designers who want to create a one-of-a-kind hood exterior without sacrificing ventilation performance. Whether wrapped in reclaimed wood, clad in copper, finished in decorative plaster, or tiled to match the backsplash, the custom enclosure becomes the visual centerpiece while the liner insert handles the engineering. Since 1933, Vent-A-Hood has focused exclusively on ventilation engineering — a single-category expertise that has produced innovations no full-line appliance manufacturer has replicated.

The M1200 blower motor is the workhorse of the M-Series lineup. At 1,035 CFM with four-speed control, it delivers enough power to handle professional-style cooking equipment, high-BTU gas burners, and grills while giving the cook precise speed adjustment for lighter tasks. At just 6.6 Sones at high speed, the M1200 keeps noise levels manageable even in open-concept kitchens and entertaining environments where conversation matters.

The 40⅜-inch width is sized to fit inside custom enclosures built over standard 36-inch cooktops, providing overhang coverage on both sides for complete air capture. The compact 12½-inch height allows the insert to sit inside shallower canopy builds where a full 18-inch range hood would not fit, and the 22½-inch depth accommodates standard-depth wall installations. Industrial-grade stainless steel baffle filters redirect airflow to separate grease from the air stream, channeling it away from the ductwork. The baffles are removable and dishwasher-safe. The corrosion-resistant canopy and stainless steel fascia assembly ensure durability in environments where heat, moisture, and grease vapor are constant factors — including outdoor covered patios when installed with a GFCI-protected circuit.

The M1200 blower includes the VP566 transition adapter, connecting directly to 10-inch round ducting for straightforward installation. Vent-A-Hood recommends mounting 30 inches above the cooking surface for optimal performance.


5 Reasons to Choose a Vent-A-Hood Liner Insert

01

Complete Design Freedom

Build any exterior you want — wood, copper, plaster, tile, stone — and install Vent-A-Hood's professional-grade ventilation inside. Your kitchen, your design, their engineering.

02

1,035 CFM of Real Power

The M1200 blower delivers serious airflow for high-heat cooking, professional-style ranges, and grills — power that budget liner inserts simply cannot match.

03

Professional Baffle Filtration

Industrial-grade stainless steel baffles separate grease from the air stream and protect your ductwork — the same filtration technology used in commercial restaurant kitchens.

04

Dishwasher-Safe Maintenance

Stainless steel baffle filters snap out and go straight into the dishwasher — no hand-scrubbing mesh screens, no solvents, no special tools required.

05

90 Years of Ventilation Expertise

Vent-A-Hood has done one thing since 1933 — build range hoods. That single-category focus produces a level of engineering no full-line appliance brand can match.


Technical Documentation & Warranty

Download Installation Instructions

5-Year Limited Warranty

Vent-A-Hood warrants their products to be free from defects in workmanship and materials for a period of five (5) years from the date of purchase. Labor is not included in the warranty coverage. Please refer to the manufacturer's manual for complete warranty details.


Vent-A-Hood M-Series Wall Mount Liner Insert

General Configuration
Manufacturer Vent-A-Hood
Class M-Series
Collection Name Vent-A-Hood Vent Hoods
Hood Style Wall Mount Liner Insert
Mounting Type Wall Mount
Venting Type Ducted
Approved For Outdoor Use Yes (Covered Patio, GFCI Required)
Made in the USA Yes
Blower & Performance
Blower Type Internal (M1200)
CFM (Cubic Feet/Min) 1,035 CFM
Fan Speed Settings 4 Speeds
Technology M-Series Blower Motor with Baffle Filtration
Transition Included Yes (VP566 Transition)
Duct Connection Size 10" Round
Physical Dimensions
Overall Width 40⅜ Inches (40.375")
Overall Depth 22½ Inches (22.5")
Overall Height 12½ Inches (12.5")
Rec. Mounting Height 30" Above Cooking Surface
Materials & Lighting
Exterior Material 304-Grade Stainless Steel
Fascia Assembly Stainless Steel
Canopy Corrosion-Resistant
Primary Color Stainless Steel
Filter Type Industrial-Grade Stainless Steel Baffles
Lighting LED
Installation & Electrical
Voltage 115 Volts
Commercial Grade No

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Can't Find Your Perfect Hood? We'll Build It.

Vent-A-Hood custom designs are built to order in any size, shape, or finish — configured to your exact kitchen specs.

Shop Vent A Hood Departments

Shop Related Departments

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Vent-A-Hood 40⅜-Inch M-Series 1035 CFM 304 Stainless Steel Wall Mount Liner Insert

Since 1933, Vent-A-Hood has been the gold standard in residential ventilation, trusted by homeowners who refuse to compromise on air quality or craftsmanship. The M-Series Wall Mount Liner Insert brings the full power of Vent-A-Hood's M1200 blower motor to custom hood enclosures, allowing homeowners and designers to create a unique exterior while keeping professional-grade ventilation inside. This 40⅜-inch insert delivers 1,035 CFM through the M1200 blower with four-speed control, industrial-grade stainless steel baffle filters, and LED lighting — everything needed to transform a custom-built canopy into a high-performance ventilation system.

Performance & Power

✓ 1,035 CFM M1200 Blower
✓ 6.6 Sones at High Speed
✓ 4-Speed Variable Control
✓ VP566 Transition Included

Filtration & Safety

✓ Industrial-Grade Baffle Filters
✓ Corrosion-Resistant Canopy
✓ Dishwasher-Safe Baffles
✓ Grease & Smoke Containment

Custom Hood Ready

✓ Liner Insert Design
✓ Stainless Steel Fascia Assembly
✓ Compact 12½-Inch Height
✓ Proudly Made in the USA

Key Features & Owner Benefits:

  • Powerful M1200 Blower Motor: The M1200 internal blower delivers a full 1,035 CFM of airflow at just 6.6 Sones, providing the power needed to clear heavy smoke, grease, and cooking odors from high-heat cooking on 36-inch cooktops and grills — all from inside your custom hood enclosure.
  • Liner Insert Design for Custom Hoods: This insert installs inside a custom-built hood enclosure, giving homeowners and designers complete freedom to create the exterior they want — wood, plaster, copper, tile, or any material — while keeping Vent-A-Hood's professional-grade ventilation technology hidden inside.
  • Corrosion-Resistant Canopy & Stainless Steel Fascia: The insert features a corrosion-resistant canopy paired with a 304-grade stainless steel fascia assembly, ensuring long-term durability in both indoor and outdoor environments where heat, moisture, and grease are constant factors.
  • Industrial-Grade Stainless Steel Baffle Filters: Professional-grade stainless steel baffles intercept airborne grease before it can enter the ductwork, protecting your ventilation system and reducing the risk of grease-related fire hazards over time. Baffles are removable and dishwasher-safe for easy maintenance.
  • 4-Speed Blower Control: Four distinct fan speed settings give you precise airflow control — from a gentle background setting for light cooking to full 1,035 CFM power for high-heat grilling and searing.
  • Compact 12½-Inch Profile: At just 12½ inches tall, this insert fits inside shallower custom enclosures where full-height range hoods cannot be accommodated, giving designers more flexibility in hood canopy proportions.
  • VP566 Transition & 10-Inch Round Ducting: The included VP566 transition adapter connects the M1200 blower directly to 10-inch round ducting for straightforward installation with no additional adapters or modifications required.
  • Integrated LED Lighting: Built-in LED lights illuminate the cooking surface directly below, providing task lighting without the need for separate light fixtures inside the custom hood enclosure.

Professional Ventilation Inside Your Custom Hood Design

The Vent-A-Hood M-Series Wall Mount Liner Insert is purpose-built for homeowners and designers who want to create a one-of-a-kind hood exterior without sacrificing ventilation performance. Whether wrapped in reclaimed wood, clad in copper, finished in decorative plaster, or tiled to match the backsplash, the custom enclosure becomes the visual centerpiece while the liner insert handles the engineering. Since 1933, Vent-A-Hood has focused exclusively on ventilation engineering — a single-category expertise that has produced innovations no full-line appliance manufacturer has replicated.

The M1200 blower motor is the workhorse of the M-Series lineup. At 1,035 CFM with four-speed control, it delivers enough power to handle professional-style cooking equipment, high-BTU gas burners, and grills while giving the cook precise speed adjustment for lighter tasks. At just 6.6 Sones at high speed, the M1200 keeps noise levels manageable even in open-concept kitchens and entertaining environments where conversation matters.

The 40⅜-inch width is sized to fit inside custom enclosures built over standard 36-inch cooktops, providing overhang coverage on both sides for complete air capture. The compact 12½-inch height allows the insert to sit inside shallower canopy builds where a full 18-inch range hood would not fit, and the 22½-inch depth accommodates standard-depth wall installations. Industrial-grade stainless steel baffle filters redirect airflow to separate grease from the air stream, channeling it away from the ductwork. The baffles are removable and dishwasher-safe. The corrosion-resistant canopy and stainless steel fascia assembly ensure durability in environments where heat, moisture, and grease vapor are constant factors — including outdoor covered patios when installed with a GFCI-protected circuit.

The M1200 blower includes the VP566 transition adapter, connecting directly to 10-inch round ducting for straightforward installation. Vent-A-Hood recommends mounting 30 inches above the cooking surface for optimal performance.


5 Reasons to Choose a Vent-A-Hood Liner Insert

01

Complete Design Freedom

Build any exterior you want — wood, copper, plaster, tile, stone — and install Vent-A-Hood's professional-grade ventilation inside. Your kitchen, your design, their engineering.

02

1,035 CFM of Real Power

The M1200 blower delivers serious airflow for high-heat cooking, professional-style ranges, and grills — power that budget liner inserts simply cannot match.

03

Professional Baffle Filtration

Industrial-grade stainless steel baffles separate grease from the air stream and protect your ductwork — the same filtration technology used in commercial restaurant kitchens.

04

Dishwasher-Safe Maintenance

Stainless steel baffle filters snap out and go straight into the dishwasher — no hand-scrubbing mesh screens, no solvents, no special tools required.

05

90 Years of Ventilation Expertise

Vent-A-Hood has done one thing since 1933 — build range hoods. That single-category focus produces a level of engineering no full-line appliance brand can match.


Technical Documentation & Warranty

Download Installation Instructions

5-Year Limited Warranty

Vent-A-Hood warrants their products to be free from defects in workmanship and materials for a period of five (5) years from the date of purchase. Labor is not included in the warranty coverage. Please refer to the manufacturer's manual for complete warranty details.


Specs & Dimensions

Vent-A-Hood M-Series Wall Mount Liner Insert

General Configuration
Manufacturer Vent-A-Hood
Class M-Series
Collection Name Vent-A-Hood Vent Hoods
Hood Style Wall Mount Liner Insert
Mounting Type Wall Mount
Venting Type Ducted
Approved For Outdoor Use Yes (Covered Patio, GFCI Required)
Made in the USA Yes
Blower & Performance
Blower Type Internal (M1200)
CFM (Cubic Feet/Min) 1,035 CFM
Fan Speed Settings 4 Speeds
Technology M-Series Blower Motor with Baffle Filtration
Transition Included Yes (VP566 Transition)
Duct Connection Size 10" Round
Physical Dimensions
Overall Width 40⅜ Inches (40.375")
Overall Depth 22½ Inches (22.5")
Overall Height 12½ Inches (12.5")
Rec. Mounting Height 30" Above Cooking Surface
Materials & Lighting
Exterior Material 304-Grade Stainless Steel
Fascia Assembly Stainless Steel
Canopy Corrosion-Resistant
Primary Color Stainless Steel
Filter Type Industrial-Grade Stainless Steel Baffles
Lighting LED
Installation & Electrical
Voltage 115 Volts
Commercial Grade No
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.