Placeholder RTF Systems U-Shaped Outdoor Kitchen with Backsplash
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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience

RTF Systems Ready To Finish U-Shaped Outdoor Kitchen System Appliance and Storage Cabinets W/ Backsplashes On 66 Inch & 90 Degree Corner Cabinets

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Original Price $5,835.70
Current Price $4,753.42
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Ready To Finish U-Shaped Outdoor Kitchen System With Backsplash


Key Features

  • Ready-to-finish outdoor kitchen cabinet system, designed for straightforward installation of appliances, countertops, and custom siding, giving you complete control over the final look and functionality of your outdoor cooking area.
  • Backsplash pre-installed on one side, making it ideal for placement against a wall for a clean and cohesive appearance.
  • Constructed with heavy-duty 16-gauge galvanized steel tubing and pre-attached ½” fiber cement board, providing superior durability and strength to support a wide range of countertop materials.
  • Fiber cement board is Class A Fire Rated and resistant to mold, mildew, and freeze/thaw cycles, ensuring a low-maintenance, all-weather solution suitable for any climate.
  • Made from eco-friendly materials that resist mold and mildew, and can be easily cut with standard wood blades, eliminating the need for specialized tools during installation.
  • Effortlessly integrates with other RTF Systems cabinets, allowing you to expand and customize your outdoor kitchen layout to fit your specific needs.
  • Ready to be finished with your choice of veneer, stucco, or stone, giving you the flexibility to create a personalized, cohesive look that complements your outdoor space.
  • Pre-drilled for quick and easy assembly with minimal tools required, making the installation process hassle-free so you can focus on enjoying your upgraded outdoor kitchen.

Ready-To-Finish U Shaped Outdoor Kitchen With Backsplash Kit

Ready to transform your outdoor space with a sleek and functional kitchen setup? The RTF Systems U-Shaped Outdoor Kitchen is designed to do just that, with a custom design that includes a backsplash on one side. This feature is perfect for creating a seamless installation against a wall or in a partially enclosed area, ensuring your kitchen looks polished and professional from every angle. The backsplash not only enhances the look of your outdoor kitchen but also adds a layer of protection against splashes, grease, and the elements, making cleanup and maintenance a breeze.

The U-shaped design offers two 8-foot sections connected by a spacious 9-foot central segment, creating an efficient workflow and plenty of space for all your cooking needs. With ample room for your grill, side burners, sink, outdoor refrigerator, and storage, this layout is perfect for both everyday meals and larger gatherings. Delivered in three manageable pieces, the kitchen setup is easy to assemble with a bolt-together design, minimizing the hassle and guesswork typically associated with outdoor kitchen construction. For a truly customized experience, we offer pre-made cutouts tailored to your specific appliances—just let us know your requirements, and we’ll take care of the rest.

Built to withstand even the harshest weather conditions, this kitchen features a robust 16-gauge galvanized steel frame and pre-attached ½” fiber cement board. The construction supports up to 3,800 lbs., making it more than capable of handling heavy countertops and appliances. The fiber cement board is not only strong but also Class A Fire Rated, resistant to mold and mildew, and unaffected by freeze/thaw cycles. This ensures your kitchen remains in top shape, regardless of the weather, with minimal maintenance required.

Assembly is designed to be as easy as enjoying your first meal in your new outdoor space. Pre-drilled holes and a bolt-together construction make setup quick and straightforward, requiring minimal tools and effort. And with a lightweight design of under 50 lbs. per linear foot, positioning and maneuvering the pieces is a breeze, whether you’re installing on a wooden deck or an existing slab.

RTF Systems is dedicated to making your outdoor kitchen vision a reality with their modular designs, fire-resistant materials, and eco-friendly construction. The Ready-To-Finish U-Shaped Outdoor Kitchen Kit with its integrated backsplash is the perfect foundation for a durable, customized outdoor kitchen that will transform your backyard into a true culinary haven.


Why Choose RTF Systems?

RTF Systems offers a range of innovative outdoor kitchen solutions designed for efficiency, flexibility, and ease of use. Their cabinets are crafted for quick and efficient installation, fitting seamlessly into any existing outdoor setup—even on wooden decks. Each unit is built to accommodate a variety of built-in appliances, providing endless possibilities for customization. With more storage options, minimal cleanup, and compressed packaging for easy shipping and handling, RTF Systems provides the ultimate balance of performance and convenience. Their robust, environmentally friendly construction ensures that your outdoor kitchen is not only functional but also a sustainable investment for years to come.


Warranty

RTF Systems offers a limited warranty covering their products against manufacturer defects in materials and workmanship for a period of ten (10) years when used in residential settings. For commercial or non-residential applications, the warranty period is limited to five (5) years. This warranty begins from the date of the original installation. For complete warranty details, please refer to the manufacturer’s manual.

 

RTF Systems U-Shaped Outdoor Kitchen w/ Backsplash

Model RTFCOMU8x9.5x8BS66
Cabinet Type U Shaped Outdoor Kitchen
Configurations
  • Cabinets Only
  • Backsplash All Around
  • Single Backsplash On 54-Inch & Corner Cabinet
  • Single Backsplash On 66-Inch & Corner Cabinet
  • Bar All Around
  • Single Bar On 54-Inch & Corner Cabinet
  • Single Bar On 66-Inch & Corner Cabinet
Frame Material 1"x 1" 16-Gauge Galvanized Steel
Exterior Material 1/2" Fiber Cement Board
Width 96"
Height 36"
Depth 29"
Weight Capacity 3,800 lbs.
Backsplash Dimensions 96" (w) x 2" (d) x 7" (h)
Warranty 10 Years

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    • Product Reviews
    • Site Reviews
    12/27/2021
    Daniel W.
    United States
    High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
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    High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
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    10/12/2021
    David C.
    United States
    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
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    David C.
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    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    05/18/2021
    Bob T.
    United States
    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
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    05/18/2021
    Bob T.
    United States
    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
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    05/03/2021
    Mark M.
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    excellent service
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    Steve B.
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    Great service and sales!! Will order another from them for sure!!
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    Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
    02/25/2021
    Mark M.
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    Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
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    02/01/2021
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    It's fantastic!
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    bryant k.
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    It's fantastic!
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    01/29/2021
    Sarah K.
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    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
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    01/29/2021
    Sarah K.
    United States
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
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    12/22/2020
    Jeff K.
    United States
    Incredible smoker/grill that is built with high quality materials.
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    12/22/2020
    Jeff K.
    United States
    Incredible smoker/grill that is built with high quality materials.
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    12/01/2020
    Brian S.
    United States
    I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
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    Brian S.
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    Barbara K.
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    Great. We are ordering more from you
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    Lee L.
    United States
    after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
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    Ready To Finish U-Shaped Outdoor Kitchen System With Backsplash


    Key Features

    • Ready-to-finish outdoor kitchen cabinet system, designed for straightforward installation of appliances, countertops, and custom siding, giving you complete control over the final look and functionality of your outdoor cooking area.
    • Backsplash pre-installed on one side, making it ideal for placement against a wall for a clean and cohesive appearance.
    • Constructed with heavy-duty 16-gauge galvanized steel tubing and pre-attached ½” fiber cement board, providing superior durability and strength to support a wide range of countertop materials.
    • Fiber cement board is Class A Fire Rated and resistant to mold, mildew, and freeze/thaw cycles, ensuring a low-maintenance, all-weather solution suitable for any climate.
    • Made from eco-friendly materials that resist mold and mildew, and can be easily cut with standard wood blades, eliminating the need for specialized tools during installation.
    • Effortlessly integrates with other RTF Systems cabinets, allowing you to expand and customize your outdoor kitchen layout to fit your specific needs.
    • Ready to be finished with your choice of veneer, stucco, or stone, giving you the flexibility to create a personalized, cohesive look that complements your outdoor space.
    • Pre-drilled for quick and easy assembly with minimal tools required, making the installation process hassle-free so you can focus on enjoying your upgraded outdoor kitchen.

    Ready-To-Finish U Shaped Outdoor Kitchen With Backsplash Kit

    Ready to transform your outdoor space with a sleek and functional kitchen setup? The RTF Systems U-Shaped Outdoor Kitchen is designed to do just that, with a custom design that includes a backsplash on one side. This feature is perfect for creating a seamless installation against a wall or in a partially enclosed area, ensuring your kitchen looks polished and professional from every angle. The backsplash not only enhances the look of your outdoor kitchen but also adds a layer of protection against splashes, grease, and the elements, making cleanup and maintenance a breeze.

    The U-shaped design offers two 8-foot sections connected by a spacious 9-foot central segment, creating an efficient workflow and plenty of space for all your cooking needs. With ample room for your grill, side burners, sink, outdoor refrigerator, and storage, this layout is perfect for both everyday meals and larger gatherings. Delivered in three manageable pieces, the kitchen setup is easy to assemble with a bolt-together design, minimizing the hassle and guesswork typically associated with outdoor kitchen construction. For a truly customized experience, we offer pre-made cutouts tailored to your specific appliances—just let us know your requirements, and we’ll take care of the rest.

    Built to withstand even the harshest weather conditions, this kitchen features a robust 16-gauge galvanized steel frame and pre-attached ½” fiber cement board. The construction supports up to 3,800 lbs., making it more than capable of handling heavy countertops and appliances. The fiber cement board is not only strong but also Class A Fire Rated, resistant to mold and mildew, and unaffected by freeze/thaw cycles. This ensures your kitchen remains in top shape, regardless of the weather, with minimal maintenance required.

    Assembly is designed to be as easy as enjoying your first meal in your new outdoor space. Pre-drilled holes and a bolt-together construction make setup quick and straightforward, requiring minimal tools and effort. And with a lightweight design of under 50 lbs. per linear foot, positioning and maneuvering the pieces is a breeze, whether you’re installing on a wooden deck or an existing slab.

    RTF Systems is dedicated to making your outdoor kitchen vision a reality with their modular designs, fire-resistant materials, and eco-friendly construction. The Ready-To-Finish U-Shaped Outdoor Kitchen Kit with its integrated backsplash is the perfect foundation for a durable, customized outdoor kitchen that will transform your backyard into a true culinary haven.


    Why Choose RTF Systems?

    RTF Systems offers a range of innovative outdoor kitchen solutions designed for efficiency, flexibility, and ease of use. Their cabinets are crafted for quick and efficient installation, fitting seamlessly into any existing outdoor setup—even on wooden decks. Each unit is built to accommodate a variety of built-in appliances, providing endless possibilities for customization. With more storage options, minimal cleanup, and compressed packaging for easy shipping and handling, RTF Systems provides the ultimate balance of performance and convenience. Their robust, environmentally friendly construction ensures that your outdoor kitchen is not only functional but also a sustainable investment for years to come.


    Warranty

    RTF Systems offers a limited warranty covering their products against manufacturer defects in materials and workmanship for a period of ten (10) years when used in residential settings. For commercial or non-residential applications, the warranty period is limited to five (5) years. This warranty begins from the date of the original installation. For complete warranty details, please refer to the manufacturer’s manual.

     

    RTF Systems U-Shaped Outdoor Kitchen w/ Backsplash

    Model RTFCOMU8x9.5x8BS66
    Cabinet Type U Shaped Outdoor Kitchen
    Configurations
    • Cabinets Only
    • Backsplash All Around
    • Single Backsplash On 54-Inch & Corner Cabinet
    • Single Backsplash On 66-Inch & Corner Cabinet
    • Bar All Around
    • Single Bar On 54-Inch & Corner Cabinet
    • Single Bar On 66-Inch & Corner Cabinet
    Frame Material 1"x 1" 16-Gauge Galvanized Steel
    Exterior Material 1/2" Fiber Cement Board
    Width 96"
    Height 36"
    Depth 29"
    Weight Capacity 3,800 lbs.
    Backsplash Dimensions 96" (w) x 2" (d) x 7" (h)
    Warranty 10 Years

    Shipping & Delivery Details

    This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

    Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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