Perlick Signature Stainless Steel 80 Lb. 15-Inch Outdoor ADA-Compliant Cubelet Ice Maker
Rebate | Ends 1/5/25
Up to $500 Rebate on Select Perlick Undercounter Refrigeration Learn More
Perlick Undercounter Refrigeration Rebate
Receive up to $500 in cash back rebates on your purchase of Perlick C-Series or Signature Series Product(s) by mail. The more you buy, the more cash back you receive, up to $500.
Offer valid now through January 5, 2025. Simply fill out the form and return it with a copy of your serialized receipt from your Perlick C-Series or Signature Series product(s) by mail. Rebate form must be received by January 31, 2025!
In Stock
Ships in 1-3 Business Days
Call For Lowest Price! 888-678-3530
No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Perlick 15" Signature Series ADA-Compliant Outdoor Cubelet Ice Maker
Key Features
- Stainless Steel Construction: Built for ultimate durability with a sleek, professional look that complements any outdoor kitchen design.
- ADA Compliant: Accessible and suitable for environments accommodating aging individuals.
- Reversible Hinge: Designed for a flexible fit, preventing door interference in any outdoor layout.
- Soft, Chewable Cubelet Ice: Nugget-shaped ice that absorbs flavors, providing a fun, crunchy texture.
- 80 Lbs. Ice Production & 22 Lbs. Storage: Keeps a constant supply on hand, ideal for events of any size.
- NSF Rated Ice Technology: Ensures clean, hygienic ice production that meets strict health standards.
- Detachable Stainless Steel Ice-Making Surface: Easy-to-clean for continuous fresh ice production.
- UL-Approved for Outdoor Use: Durable enough to withstand outdoor conditions, ideal for accessible and aging-friendly spaces.
- Convenient Power Switch: Located for easy access without needing to remove any panels.
-
Gravity Drainage System: Directs melting ice to a gravity drain or remote drain with an optional pump, ensuring easy and clean disposal.
Perlick Stainless Steel Ice Maker | Ice Meets Elegance
The Perlick Signature Stainless Steel 80 Lb. 15-Inch Outdoor ADA-Compliant Cubelet Ice MakerĀ is expertly crafted to complement your outdoor kitchen space. Its superior constructionĀ ensures energy-efficient operation and powerful refrigeration, keeping your food and beverages optimally cold. Made from stainless steel, this ice maker is built to withstand any weather condition from all four seasons in your outdoor kitchen. Its stainless steel finish pairs perfectly with your outdoor kitchen's stainless steel appliances for a modern outdoor kitchen look that impresses your friends and family.Ā
Enormous 80 lbs Ice Production with 22 lbs of Ice Storage
With an impressive 80 lbs. of ice production and 22 lbs. storage capacity, this ice maker guarantees a constant supply of ice for any event size. From large gatherings to intimate outdoor dinners, you'll always have plenty of fresh, high-quality ice at your disposal. One of the most distinctive attributes of this ice maker is its ability to produce soft, chewable cubelet ice. This nugget-shaped ice is not only fun to crunch but also absorbs beverage flavors, enhancing your drinking experience. Whether you're sipping cocktails or soft drinks, this ice adds a playful and enjoyable element to your beverages.
Perlick Ice Makers | NSF Outdoor Rated
The integrated gravity drainage system efficiently directs melting ice to either a gravity drain or a remote drain, with an optional pump available. This system is designed to prevent water buildup and maintain the cleanliness and functionality of the unit, ensuring a hassle-free ice-making experience. The NSF Rated Ice Technology ensures that the ice is produced cleanly and hygienically, meeting strict health standards. This feature is crucial for maintaining the safety and quality of your ice, giving you peace of mind that the ice you serve to your guests is not only delicious but also safe to consume.
The detachable stainless steel ice-making surface features an easy-to-clean design, which is essential for maintaining fresh ice production throughout the machine's lifespan. This hygienic surface helps to preserve the ice's quality and freshness, ensuring that every cube is as pristine as the last. Being UL-approved for outdoor use, this ice maker is robust enough to withstand outdoor conditions, making it a reliable and durable choice for your outdoor kitchen. Additionally, the conveniently located power switch simplifies operation, allowing for easy access without the need to remove any panels.
Manufacturers Information
Click here for Installation Instructions
Click here for Ice Maker Warranty Information
Warranty
Perlick offers a comprehensive warranty for their refrigerated units to the original purchaser. This warranty covers both the cabinet and all its parts against any defects in material or workmanship, provided the unit is used and maintained as specified by Perlick and is installed and started according to the Use & Care Guide that accompanies each unit. The duration of this warranty is either two (2)Ā years from the date of the original installation or twenty-seven (27) months from the shipment date from Perlick, depending on which occurs first. Additionally, if the optional Perlick drain pump is purchased, it comes with its own warranty, which covers parts and labor for one (1) year from the date of installation of the drain pump. This warranty framework underscores Perlick's commitment to quality and customer satisfaction.
Order now with free shipping!
Perlick Signature Series 15" Outdoor ADA-Compliant Cubelet Ice Maker |
|
|---|---|
| ModelĀ | Signature Series |
| Exterior Material | 304 Stainless SteelĀ |
| Interior Material | Plastic |
| Door Color | Stainless SteelĀ |
| Cabinet Color | Stainless Steel |
| Overall Width | 14.875" |
| Overall Depth | 22.5625" |
| Overall Height | 33.5" |
| Weight | 125 lbs |
| Ice Produced Daily | 80 lbs |
| Ice Storage Capacity | 22 lbs |
| Ice Scoop Included | Yes |
| Hinge Side | Left or Right |
| Cooling System | Compressor |
| Cooling Type | Cold Plate |
| Refrigerant Type | R-134a |
| Electrical Connection | 6 Ft 3 Prong Cord Connected |
| Control Type | Analog Refrigerator Controls |
| Drain Type | Gravity Drain (Optional Drain Pump) |
| Ambient Temperature Range | 45Ā°F - 105Ā°F |
| Water Inlet Size | 1/2" FTP (Female Threaded Pipe) |
| Defrost Type | Manual |
| Volts | 115 Volts |
| Amps | 3.4 Amps |
| Sabbath Mode | No |
| Venting | Front Vent |
| Self Closing Door | No |
| Door Lock | No |
| Door Alarm | No |
| ADA Height Compliant | Yes |
| UL Certified | Yes |
Ā
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
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Authorized Dealer
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Perlick 15" Signature Series ADA-Compliant Outdoor Cubelet Ice Maker
Key Features
- Stainless Steel Construction: Built for ultimate durability with a sleek, professional look that complements any outdoor kitchen design.
- ADA Compliant: Accessible and suitable for environments accommodating aging individuals.
- Reversible Hinge: Designed for a flexible fit, preventing door interference in any outdoor layout.
- Soft, Chewable Cubelet Ice: Nugget-shaped ice that absorbs flavors, providing a fun, crunchy texture.
- 80 Lbs. Ice Production & 22 Lbs. Storage: Keeps a constant supply on hand, ideal for events of any size.
- NSF Rated Ice Technology: Ensures clean, hygienic ice production that meets strict health standards.
- Detachable Stainless Steel Ice-Making Surface: Easy-to-clean for continuous fresh ice production.
- UL-Approved for Outdoor Use: Durable enough to withstand outdoor conditions, ideal for accessible and aging-friendly spaces.
- Convenient Power Switch: Located for easy access without needing to remove any panels.
-
Gravity Drainage System: Directs melting ice to a gravity drain or remote drain with an optional pump, ensuring easy and clean disposal.
Perlick Stainless Steel Ice Maker | Ice Meets Elegance
The Perlick Signature Stainless Steel 80 Lb. 15-Inch Outdoor ADA-Compliant Cubelet Ice MakerĀ is expertly crafted to complement your outdoor kitchen space. Its superior constructionĀ ensures energy-efficient operation and powerful refrigeration, keeping your food and beverages optimally cold. Made from stainless steel, this ice maker is built to withstand any weather condition from all four seasons in your outdoor kitchen. Its stainless steel finish pairs perfectly with your outdoor kitchen's stainless steel appliances for a modern outdoor kitchen look that impresses your friends and family.Ā
Enormous 80 lbs Ice Production with 22 lbs of Ice Storage
With an impressive 80 lbs. of ice production and 22 lbs. storage capacity, this ice maker guarantees a constant supply of ice for any event size. From large gatherings to intimate outdoor dinners, you'll always have plenty of fresh, high-quality ice at your disposal. One of the most distinctive attributes of this ice maker is its ability to produce soft, chewable cubelet ice. This nugget-shaped ice is not only fun to crunch but also absorbs beverage flavors, enhancing your drinking experience. Whether you're sipping cocktails or soft drinks, this ice adds a playful and enjoyable element to your beverages.
Perlick Ice Makers | NSF Outdoor Rated
The integrated gravity drainage system efficiently directs melting ice to either a gravity drain or a remote drain, with an optional pump available. This system is designed to prevent water buildup and maintain the cleanliness and functionality of the unit, ensuring a hassle-free ice-making experience. The NSF Rated Ice Technology ensures that the ice is produced cleanly and hygienically, meeting strict health standards. This feature is crucial for maintaining the safety and quality of your ice, giving you peace of mind that the ice you serve to your guests is not only delicious but also safe to consume.
The detachable stainless steel ice-making surface features an easy-to-clean design, which is essential for maintaining fresh ice production throughout the machine's lifespan. This hygienic surface helps to preserve the ice's quality and freshness, ensuring that every cube is as pristine as the last. Being UL-approved for outdoor use, this ice maker is robust enough to withstand outdoor conditions, making it a reliable and durable choice for your outdoor kitchen. Additionally, the conveniently located power switch simplifies operation, allowing for easy access without the need to remove any panels.
Manufacturers Information
Click here for Installation Instructions
Click here for Ice Maker Warranty Information
Warranty
Perlick offers a comprehensive warranty for their refrigerated units to the original purchaser. This warranty covers both the cabinet and all its parts against any defects in material or workmanship, provided the unit is used and maintained as specified by Perlick and is installed and started according to the Use & Care Guide that accompanies each unit. The duration of this warranty is either two (2)Ā years from the date of the original installation or twenty-seven (27) months from the shipment date from Perlick, depending on which occurs first. Additionally, if the optional Perlick drain pump is purchased, it comes with its own warranty, which covers parts and labor for one (1) year from the date of installation of the drain pump. This warranty framework underscores Perlick's commitment to quality and customer satisfaction.
Order now with free shipping!
Perlick Signature Series 15" Outdoor ADA-Compliant Cubelet Ice Maker |
|
|---|---|
| ModelĀ | Signature Series |
| Exterior Material | 304 Stainless SteelĀ |
| Interior Material | Plastic |
| Door Color | Stainless SteelĀ |
| Cabinet Color | Stainless Steel |
| Overall Width | 14.875" |
| Overall Depth | 22.5625" |
| Overall Height | 33.5" |
| Weight | 125 lbs |
| Ice Produced Daily | 80 lbs |
| Ice Storage Capacity | 22 lbs |
| Ice Scoop Included | Yes |
| Hinge Side | Left or Right |
| Cooling System | Compressor |
| Cooling Type | Cold Plate |
| Refrigerant Type | R-134a |
| Electrical Connection | 6 Ft 3 Prong Cord Connected |
| Control Type | Analog Refrigerator Controls |
| Drain Type | Gravity Drain (Optional Drain Pump) |
| Ambient Temperature Range | 45Ā°F - 105Ā°F |
| Water Inlet Size | 1/2" FTP (Female Threaded Pipe) |
| Defrost Type | Manual |
| Volts | 115 Volts |
| Amps | 3.4 Amps |
| Sabbath Mode | No |
| Venting | Front Vent |
| Self Closing Door | No |
| Door Lock | No |
| Door Alarm | No |
| ADA Height Compliant | Yes |
| UL Certified | Yes |
Ā
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
