Perlick 24-Inch Signature Series Stainless Steel Single Tap Outdoor Beverage Dispenser - HP24TO-4-1
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- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Perlick 24-Inch Signature Series Stainless Steel Single Tap Outdoor Beverage Dispenser
Key Features
- Cools 70% faster than competitors, ensuring quick, efficient chilling for consistent temperature and better flavor throughout the entire keg.
- Superior construction ensures energy-efficient operation and powerful refrigeration, keeping your kegged beverages optimally cold.
- 5.2 Cu ft. capacity holds two (2) 1/6 barrels or one (1) 1/4 barrel for fresh beverages in either standard or slim size keg.
- Includes black-handled stainless steel tap for a sleek and perfect pour every time.
- Includes 'D' System Lo-Boy keg coupler upgrade to the 'S' System Lo-Boy coupler available for European beer enthusiasts.
- Compatible with the Perlick Iced Coffee Dispensing Kit it allows you to enjoy both craft beer and fresh, on-tap iced coffee.
- 1000 BTU/hr capacity delivers the industry’s most energy-efficient cooldown, perfect for indoor and outdoor settings.
- Perlick Anti-Condensation System™ prevents moisture build-up on the cabinet, ideal for outdoor and marine environments.
- Eco-friendly R600 refrigerant gives you maximum energy efficiency with zero ozone depletion potential.
- All stainless steel interiors and exteriors offer unmatched durability and are easy to clean.
- Interior white LED lighting gives visibility in your refrigerator at night.
- Audible door alarm lets you know when your door is left open
- Full coverage industry-leading 6-year warranty.
The Superior Single Tap Beverage Dispenser
The Perlick 24-Inch Signature Series Stainless Steel Single Tap Outdoor Beverage Dispenser's superior construction ensures not only efficient operation but also powerful refrigeration. Your dispensed beverages are kept optimally cold, making it an ideal addition to your outdoor kitchen or entertainment area. Say goodbye to lukewarm drinks and hello to refreshing sips. The dispenser features all stainless steel interiors and exteriors, giving you unmatched durability. no matter what Mother Nature has in store this single-tap beverage dispenser has you covered for all four seasons of maximum durability. Its stainless steel finish also gives you a pristine modern look that pairs perfectly with your stainless steel appliance in your outdoor kitchen and is easy to clean.
Industry Leading Single Tap Kegerator Cooling System
The Perlick single-tap kegerator is a game-changer for your outdoor entertaining. Change your beverage game and take your backyard gathering to the next level with this ultimate single-tap kegerator. Perlick stands by its excellence and industry-leading designs in its ability to cool beverages 70% faster than competitors with its superior forced air cooling system. The RAPIDcool forced air cooling system ensures that your kegged drinks are consistently chilled to the perfect temperature, delivering better flavor throughout the entire keg. Imagine the satisfaction of enjoying a crisp, cold beverage on a hot summer day without the wait. The single-tap kegerator features a 1000 BTU/hr cooling capacity delivering the industry's most energy-efficient cooldown. Whether you're using it indoors or outdoors, you can count on it to maintain consistent and efficient cooling. This not only saves energy but also ensures your beverages are always ready to enjoy. No more worrying about your cooling system running all the time on those hot summer days with this advanced Perlick cooling system.
Eco-Friendly Kegerator Cooling System
Moisture build-up can be a concern, especially in outdoor and marine environments. The Perlick Anti-Condensation System™ addresses this issue, keeping the cabinet moisture-free and your cooling system well-protected from moisture damage, freezing components, and rust. Perlick's advanced condensation system ensures your outdoor single-tap beverage dispenser remains in excellent condition, ready for your next gathering. Perlick continues its pursuit of excellence with an eco-friendly design using eco-friendly R600 refrigerant. This means you get maximum energy efficiency with zero ozone depletion potential. You can enjoy your beverages guilt-free, knowing you're making an environmentally responsible choice.
Large Outdoor Beverage Dispenser 5.2 Cu. Ft. Storage Capacity
Included with the keg dispenser is a black-handled stainless steel tap, ensuring a sleek and perfect pour every time. This tap not only looks great but also guarantees a smooth and precise beverage dispensing experience. Your guests will appreciate the quality of each pour. This single tap can easily be mounted through your countertop, while your beverage dispenser is installed below for a seamless look and convenient serving right in your outdoor entertaining space. Whether you prefer standard or slim-size kegs, this dispenser has you covered. It can hold 2 1/6 Barrels or 1 1/4 Barrel for fresh beverages. The flexibility to accommodate different keg sizes allows you to cater to various preferences at your gatherings.
Outdoor Beverage Dispenser Upgrades
The single-tap keg dispenser has the option to upgrade to a 'D' System Lo-Boy keg coupler. For European beer enthusiasts, there's an option to upgrade to the 'S' System Lo-Boy coupler. This versatility means you can enjoy a wide range of beer styles and origins, catering to diverse tastes. If you're a fan of craft beer and fresh, on-tap iced coffee, you're in luck. The dispenser is compatible with an upgrade with the Perlick Iced Coffee Dispensing Kit, allowing you to switch between beverages effortlessly. Whether it's beer or coffee, you have the freedom to serve both with ease.
Additional Features
The interior white LED lighting not only adds a stylish touch but also enhances visibility inside the dispenser, even at night. It's easy to locate and pour your favorite beverages, whether you're entertaining during the day or evening. An audible door alarm is in place to notify you if the door is left open. This feature helps prevent temperature fluctuations and maintains the integrity of your beverages. The Perlick 24-Inch Signature Series Stainless Steel Single Tap Outdoor Beverage Dispenser comes with an industry-leading 6-year warranty, covering parts and labor. This warranty provides you with peace of mind and reflects the confidence in the product's quality. Elevate your outdoor beverage service with the Perlick Single Tap Outdoor Beverage Dispenser. Enjoy quick and efficient cooling, versatile keg compatibility, and the ability to switch between beer and coffee effortlessly. Invest in this dispenser today and enhance your outdoor entertaining experience. Cheers to great times with family and friends!
Manufacturers Information
Click here for the User and Care Guide
Click here for the Undercounter Installation Instructions
Click here for Tapping Installation Instructions
Click here for Beverage Dispenser Cleaning Kit Instructions
Click here for the Beverage Dispenser US Energy Guide
Click here for the Warranty Information
Warranty
PERLICK promises that every new PERLICK Beverage Dispenser, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the Beverage Dispenser properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the beverage dispenser or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.
Order now with free shipping!
Perlick 24-Inch Signature Series Stainless Steel Single Tap Outdoor Beverage Dispenser |
|
---|---|
Model | Signature Series |
Exterior Material | 304 Stainless Steel |
Interior Material | 304 Stainless Steel |
Door Color | Stainless Steel |
Cabinet Color | Stainless Steel |
Overall Width | 23.875" |
Overall Depth | 24" |
Overall Height | 34.25" |
Weight | 222 lbs |
Cut Out Width | 24" |
Cut Out Height | 34 3/8" |
Cut Out Depth | 24" |
Total Capacity | 5.2 Cu. Ft. |
Barrel Capacity | Two (2) 1/6 Barrels or One (1)1/4 Barrel |
Number of Taps | 1 |
Keg Tap Type | Flow Control Beer Faucet |
Cooling System | Compressor |
Cooling Type | Forced Air |
Refrigerant Type | R-600 |
Number of Temperature Zones | Single Zone |
Control Type | Digital Refrigerator Controls |
Door Storage | No |
Ambient Temperature Range | 40°F - 105°F |
Temperature Range | 45°F - 65°F |
Defrost Type | Automatic |
Volts | 115 Volts |
Amps | 1.9 Amps |
Hinge Type | Left or Right |
Sabbath Mode | No |
Venting | Front Vent |
Self Closing Door | No |
Door Lock | No |
Door Alarm | Yes |
UL Cerified | Yes |
This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.
Shipping & Delivery Details
Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
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- Product Reviews
- Site Reviews
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Perlick 24-Inch Signature Series Stainless Steel Single Tap Outdoor Beverage Dispenser
Key Features
- Cools 70% faster than competitors, ensuring quick, efficient chilling for consistent temperature and better flavor throughout the entire keg.
- Superior construction ensures energy-efficient operation and powerful refrigeration, keeping your kegged beverages optimally cold.
- 5.2 Cu ft. capacity holds two (2) 1/6 barrels or one (1) 1/4 barrel for fresh beverages in either standard or slim size keg.
- Includes black-handled stainless steel tap for a sleek and perfect pour every time.
- Includes 'D' System Lo-Boy keg coupler upgrade to the 'S' System Lo-Boy coupler available for European beer enthusiasts.
- Compatible with the Perlick Iced Coffee Dispensing Kit it allows you to enjoy both craft beer and fresh, on-tap iced coffee.
- 1000 BTU/hr capacity delivers the industry’s most energy-efficient cooldown, perfect for indoor and outdoor settings.
- Perlick Anti-Condensation System™ prevents moisture build-up on the cabinet, ideal for outdoor and marine environments.
- Eco-friendly R600 refrigerant gives you maximum energy efficiency with zero ozone depletion potential.
- All stainless steel interiors and exteriors offer unmatched durability and are easy to clean.
- Interior white LED lighting gives visibility in your refrigerator at night.
- Audible door alarm lets you know when your door is left open
- Full coverage industry-leading 6-year warranty.
The Superior Single Tap Beverage Dispenser
The Perlick 24-Inch Signature Series Stainless Steel Single Tap Outdoor Beverage Dispenser's superior construction ensures not only efficient operation but also powerful refrigeration. Your dispensed beverages are kept optimally cold, making it an ideal addition to your outdoor kitchen or entertainment area. Say goodbye to lukewarm drinks and hello to refreshing sips. The dispenser features all stainless steel interiors and exteriors, giving you unmatched durability. no matter what Mother Nature has in store this single-tap beverage dispenser has you covered for all four seasons of maximum durability. Its stainless steel finish also gives you a pristine modern look that pairs perfectly with your stainless steel appliance in your outdoor kitchen and is easy to clean.
Industry Leading Single Tap Kegerator Cooling System
The Perlick single-tap kegerator is a game-changer for your outdoor entertaining. Change your beverage game and take your backyard gathering to the next level with this ultimate single-tap kegerator. Perlick stands by its excellence and industry-leading designs in its ability to cool beverages 70% faster than competitors with its superior forced air cooling system. The RAPIDcool forced air cooling system ensures that your kegged drinks are consistently chilled to the perfect temperature, delivering better flavor throughout the entire keg. Imagine the satisfaction of enjoying a crisp, cold beverage on a hot summer day without the wait. The single-tap kegerator features a 1000 BTU/hr cooling capacity delivering the industry's most energy-efficient cooldown. Whether you're using it indoors or outdoors, you can count on it to maintain consistent and efficient cooling. This not only saves energy but also ensures your beverages are always ready to enjoy. No more worrying about your cooling system running all the time on those hot summer days with this advanced Perlick cooling system.
Eco-Friendly Kegerator Cooling System
Moisture build-up can be a concern, especially in outdoor and marine environments. The Perlick Anti-Condensation System™ addresses this issue, keeping the cabinet moisture-free and your cooling system well-protected from moisture damage, freezing components, and rust. Perlick's advanced condensation system ensures your outdoor single-tap beverage dispenser remains in excellent condition, ready for your next gathering. Perlick continues its pursuit of excellence with an eco-friendly design using eco-friendly R600 refrigerant. This means you get maximum energy efficiency with zero ozone depletion potential. You can enjoy your beverages guilt-free, knowing you're making an environmentally responsible choice.
Large Outdoor Beverage Dispenser 5.2 Cu. Ft. Storage Capacity
Included with the keg dispenser is a black-handled stainless steel tap, ensuring a sleek and perfect pour every time. This tap not only looks great but also guarantees a smooth and precise beverage dispensing experience. Your guests will appreciate the quality of each pour. This single tap can easily be mounted through your countertop, while your beverage dispenser is installed below for a seamless look and convenient serving right in your outdoor entertaining space. Whether you prefer standard or slim-size kegs, this dispenser has you covered. It can hold 2 1/6 Barrels or 1 1/4 Barrel for fresh beverages. The flexibility to accommodate different keg sizes allows you to cater to various preferences at your gatherings.
Outdoor Beverage Dispenser Upgrades
The single-tap keg dispenser has the option to upgrade to a 'D' System Lo-Boy keg coupler. For European beer enthusiasts, there's an option to upgrade to the 'S' System Lo-Boy coupler. This versatility means you can enjoy a wide range of beer styles and origins, catering to diverse tastes. If you're a fan of craft beer and fresh, on-tap iced coffee, you're in luck. The dispenser is compatible with an upgrade with the Perlick Iced Coffee Dispensing Kit, allowing you to switch between beverages effortlessly. Whether it's beer or coffee, you have the freedom to serve both with ease.
Additional Features
The interior white LED lighting not only adds a stylish touch but also enhances visibility inside the dispenser, even at night. It's easy to locate and pour your favorite beverages, whether you're entertaining during the day or evening. An audible door alarm is in place to notify you if the door is left open. This feature helps prevent temperature fluctuations and maintains the integrity of your beverages. The Perlick 24-Inch Signature Series Stainless Steel Single Tap Outdoor Beverage Dispenser comes with an industry-leading 6-year warranty, covering parts and labor. This warranty provides you with peace of mind and reflects the confidence in the product's quality. Elevate your outdoor beverage service with the Perlick Single Tap Outdoor Beverage Dispenser. Enjoy quick and efficient cooling, versatile keg compatibility, and the ability to switch between beer and coffee effortlessly. Invest in this dispenser today and enhance your outdoor entertaining experience. Cheers to great times with family and friends!
Manufacturers Information
Click here for the User and Care Guide
Click here for the Undercounter Installation Instructions
Click here for Tapping Installation Instructions
Click here for Beverage Dispenser Cleaning Kit Instructions
Click here for the Beverage Dispenser US Energy Guide
Click here for the Warranty Information
Warranty
PERLICK promises that every new PERLICK Beverage Dispenser, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the Beverage Dispenser properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the beverage dispenser or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.
Order now with free shipping!
Perlick 24-Inch Signature Series Stainless Steel Single Tap Outdoor Beverage Dispenser |
|
---|---|
Model | Signature Series |
Exterior Material | 304 Stainless Steel |
Interior Material | 304 Stainless Steel |
Door Color | Stainless Steel |
Cabinet Color | Stainless Steel |
Overall Width | 23.875" |
Overall Depth | 24" |
Overall Height | 34.25" |
Weight | 222 lbs |
Cut Out Width | 24" |
Cut Out Height | 34 3/8" |
Cut Out Depth | 24" |
Total Capacity | 5.2 Cu. Ft. |
Barrel Capacity | Two (2) 1/6 Barrels or One (1)1/4 Barrel |
Number of Taps | 1 |
Keg Tap Type | Flow Control Beer Faucet |
Cooling System | Compressor |
Cooling Type | Forced Air |
Refrigerant Type | R-600 |
Number of Temperature Zones | Single Zone |
Control Type | Digital Refrigerator Controls |
Door Storage | No |
Ambient Temperature Range | 40°F - 105°F |
Temperature Range | 45°F - 65°F |
Defrost Type | Automatic |
Volts | 115 Volts |
Amps | 1.9 Amps |
Hinge Type | Left or Right |
Sabbath Mode | No |
Venting | Front Vent |
Self Closing Door | No |
Door Lock | No |
Door Alarm | Yes |
UL Cerified | Yes |
This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.
Shipping & Delivery Details
Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.