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Perlick 24" Outdoor Dual Zone Refrigerator/Wine Reserve
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Perlick 24-Inch Signature Series Stainless Steel Outdoor Dual Zone Refrigerator/Wine Reserve - HP24CO-4-1

by Perlick
SKU HP24CO-4-1L
$6,010.00
+ Free Shipping
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Perlick 24" Dual Zone Refrigerator/Wine Cooler


Key Features

    • Dual-zone technology for independent temperature control, ideal for storing fresh foods, cold beverages, and perfectly stored wine at a precision temperature.
    • All stainless steel interiors and exteriors for maximum durability and a perfect pairing with your stainless appliance in your outdoor kitchen.
    • 5.0 cu. ft. spacious refrigerator/wine storage space for up to 41 cans and 14 bottles of wine.
    • Full extension shelving with vibration-dampened stainless steel ball bearing glides allows for easy and safe product access without reaching in.
    • Stainless steel shelves in a wine cooler don't absorb odors, ensuring your wine's flavor and aroma remain pure and unaffected.
    • 1000 BTU/hr capacity delivers the industry’s most energy-efficient forced air cooling system, keeping your refrigerator/wine reserve at the perfect temperature.
    • 70% faster cooling speeds than leading competitors for quick and efficient cooling for all four seasons.
    • Eco-friendly R600 refrigerant gives you maximum energy efficiency with zero ozone depletion potential. 
    • Perlick Anti-Condensation System™ prevents moisture build-up on the cabinet, which is ideal for outdoor and marine environments.
    • Front ventilation for perfect under-the-counter installation blowing your heat exhaust away from your cold storage and outdoor kitchen cabinets.
    • Interior white LED lighting gives visibility in your refrigerator at night.
    • Audible door alarm lets you know when your door is left open
    • 6-Year Warranty on parts and labor, an industry best. 

Perlick Dual Zone Outdoor Refrigerator and Wine Reserve | Versatility Meets Elegance

Step up your outdoor entertaining with the Perlick 24-Inch Signature Series Stainless Steel Outdoor Dual Zone Refrigerator/Wine Reserve. This versatile unit combines the convenience of a refrigerator with the sophistication of a wine reserve, all designed to fit seamlessly into your outdoor kitchen. The dual-zone technology offers independent temperature control, with a refrigerator range of 33°F - 42°F and a wine reserve range of 45°F - 65°F—ideal for red or white wines. Both zones come with digital precision controls, allowing each item to be stored at its optimal temperature. Imagine enjoying a selection of snacks, beverages, and fine wines, all perfectly chilled and ready to serve.

Perlick Refrigeration 304 Stainless Steel Durability 

This Perlick refrigerator is built for outdoor durability, with both interiors and exteriors crafted from 304 stainless steel for maximum longevity, whatever the season. The stainless steel finish enhances the modern look of your kitchen, while the spacious 5.0 cu. ft. interior holds up to 41 cans and 14 wine bottles. Full-extension shelves with vibration-dampened glides offer smooth, easy access without the need to reach in deeply, so you can arrange your items hassle-free. The stainless steel wine racks keep wine pure and flavorful by preventing odor absorption, unlike traditional wooden racks.

Industry Leading Outdoor Refrigeration Forced Air Cooling System

Perlick’s 1000 BTU/hr forced air cooling makes this appliance a powerhouse for temperature control, keeping your items at precise, consistent temperatures. This advanced system cools 70% faster than competitors, so whether it’s a hot summer or chilly winter day, your drinks and wine are ready to serve. Featuring Eco-friendly R600 refrigerant, this unit offers maximum efficiency with zero ozone depletion, reducing both your energy costs and environmental impact over time.

The Perlick Anti-Condensation System™ prevents moisture buildup, making this unit ideal for humid outdoor and marine environments. Coupled with front ventilation, this appliance directs heat exhaust away from cabinetry, ensuring efficient operation without overheating. Enjoy hassle-free under-the-counter installation and a refrigerator that stays dry and ready for all your outdoor needs.

Additional Refrigerator/Wine Reserve Features

Equipped with white LED lighting, this wine reserve offers clear visibility, adding ambiance to your outdoor kitchen while making it easy to find items day or night. An audible door alarm ensures you’ll know if the door is left open, maintaining temperature stability for freshness. With an industry-best 6-year warranty on parts and labor, Perlick offers long-lasting peace of mind. Elevate your outdoor kitchen with the Perlick Dual Zone Refrigerator/Wine Reserve—functionality, style, and efficiency all in one. Don’t wait; order now to transform your entertaining experience!


Manufacturers Information

Click here for the User and Care Guide

Click here for the Installation Instructions

Click here for the Spec Sheet

Click here for Warranty Information


Warranty

PERLICK promises that every new PERLICK refrigerator/wine reserve, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the refrigerator/wine reserve properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the refrigerator/wine reserve or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.


Order now with free shipping!


Perlick 24" Outdoor Dual Zone Refrigerator/Wine Reserve

Model  Signature Series
Exterior Material 304 Stainless Steel 
Interior Material 304 Stainless Steel 
Door Color Stainless
Cabinet Color Stainless Steel
Overall Width 23.875"
Overall Depth 24"
Overall Height 34.25"
Weight 203 lbs.
Cut Out Width 24 7/8"
Cut Out Height 34 1/2"
Cut Out Depth 24"
Total Capacity  5.0 Cu. Ft.
Refrigerator Capacity  2.5 Cu. Ft.
Wine Reserve Capacity  2.5 Cu. Ft.
Refrigerator Can Capacity  41 Cans
Wine Reserve Bottle Capacity  14 Bottles
Cooling System Compressor
Cooling Type Forced Air
Refrigerant Type R-600
Number of Temperature Zones 2
Control Type Digital Refrigerator Controls
Shelf Material Wire
Number of Wine Racks 2
Number of Refrigerator Shelves 1
Full-Extension Shelves/Wine Racks Included
Ambient Temperature Range 40°F - 105°F
Refrigerator Temperature Range 33°F - 48°F
Wine Reserve Temperature Range 45°F - 65°F
Defrost Type Automatic
Volts 115 Volts
Amps 2 Amps
Sabbath Mode No
Venting Front Vent
Self Closing Door No
Door Lock No
Door Alarm Yes
UL Certified Yes

 

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Description

Perlick 24" Dual Zone Refrigerator/Wine Cooler


Key Features

    • Dual-zone technology for independent temperature control, ideal for storing fresh foods, cold beverages, and perfectly stored wine at a precision temperature.
    • All stainless steel interiors and exteriors for maximum durability and a perfect pairing with your stainless appliance in your outdoor kitchen.
    • 5.0 cu. ft. spacious refrigerator/wine storage space for up to 41 cans and 14 bottles of wine.
    • Full extension shelving with vibration-dampened stainless steel ball bearing glides allows for easy and safe product access without reaching in.
    • Stainless steel shelves in a wine cooler don't absorb odors, ensuring your wine's flavor and aroma remain pure and unaffected.
    • 1000 BTU/hr capacity delivers the industry’s most energy-efficient forced air cooling system, keeping your refrigerator/wine reserve at the perfect temperature.
    • 70% faster cooling speeds than leading competitors for quick and efficient cooling for all four seasons.
    • Eco-friendly R600 refrigerant gives you maximum energy efficiency with zero ozone depletion potential. 
    • Perlick Anti-Condensation System™ prevents moisture build-up on the cabinet, which is ideal for outdoor and marine environments.
    • Front ventilation for perfect under-the-counter installation blowing your heat exhaust away from your cold storage and outdoor kitchen cabinets.
    • Interior white LED lighting gives visibility in your refrigerator at night.
    • Audible door alarm lets you know when your door is left open
    • 6-Year Warranty on parts and labor, an industry best. 

Perlick Dual Zone Outdoor Refrigerator and Wine Reserve | Versatility Meets Elegance

Step up your outdoor entertaining with the Perlick 24-Inch Signature Series Stainless Steel Outdoor Dual Zone Refrigerator/Wine Reserve. This versatile unit combines the convenience of a refrigerator with the sophistication of a wine reserve, all designed to fit seamlessly into your outdoor kitchen. The dual-zone technology offers independent temperature control, with a refrigerator range of 33°F - 42°F and a wine reserve range of 45°F - 65°F—ideal for red or white wines. Both zones come with digital precision controls, allowing each item to be stored at its optimal temperature. Imagine enjoying a selection of snacks, beverages, and fine wines, all perfectly chilled and ready to serve.

Perlick Refrigeration 304 Stainless Steel Durability 

This Perlick refrigerator is built for outdoor durability, with both interiors and exteriors crafted from 304 stainless steel for maximum longevity, whatever the season. The stainless steel finish enhances the modern look of your kitchen, while the spacious 5.0 cu. ft. interior holds up to 41 cans and 14 wine bottles. Full-extension shelves with vibration-dampened glides offer smooth, easy access without the need to reach in deeply, so you can arrange your items hassle-free. The stainless steel wine racks keep wine pure and flavorful by preventing odor absorption, unlike traditional wooden racks.

Industry Leading Outdoor Refrigeration Forced Air Cooling System

Perlick’s 1000 BTU/hr forced air cooling makes this appliance a powerhouse for temperature control, keeping your items at precise, consistent temperatures. This advanced system cools 70% faster than competitors, so whether it’s a hot summer or chilly winter day, your drinks and wine are ready to serve. Featuring Eco-friendly R600 refrigerant, this unit offers maximum efficiency with zero ozone depletion, reducing both your energy costs and environmental impact over time.

The Perlick Anti-Condensation System™ prevents moisture buildup, making this unit ideal for humid outdoor and marine environments. Coupled with front ventilation, this appliance directs heat exhaust away from cabinetry, ensuring efficient operation without overheating. Enjoy hassle-free under-the-counter installation and a refrigerator that stays dry and ready for all your outdoor needs.

Additional Refrigerator/Wine Reserve Features

Equipped with white LED lighting, this wine reserve offers clear visibility, adding ambiance to your outdoor kitchen while making it easy to find items day or night. An audible door alarm ensures you’ll know if the door is left open, maintaining temperature stability for freshness. With an industry-best 6-year warranty on parts and labor, Perlick offers long-lasting peace of mind. Elevate your outdoor kitchen with the Perlick Dual Zone Refrigerator/Wine Reserve—functionality, style, and efficiency all in one. Don’t wait; order now to transform your entertaining experience!


Manufacturers Information

Click here for the User and Care Guide

Click here for the Installation Instructions

Click here for the Spec Sheet

Click here for Warranty Information


Warranty

PERLICK promises that every new PERLICK refrigerator/wine reserve, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the refrigerator/wine reserve properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the refrigerator/wine reserve or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.


Order now with free shipping!

Specs & Dimensions


Perlick 24" Outdoor Dual Zone Refrigerator/Wine Reserve

Model  Signature Series
Exterior Material 304 Stainless Steel 
Interior Material 304 Stainless Steel 
Door Color Stainless
Cabinet Color Stainless Steel
Overall Width 23.875"
Overall Depth 24"
Overall Height 34.25"
Weight 203 lbs.
Cut Out Width 24 7/8"
Cut Out Height 34 1/2"
Cut Out Depth 24"
Total Capacity  5.0 Cu. Ft.
Refrigerator Capacity  2.5 Cu. Ft.
Wine Reserve Capacity  2.5 Cu. Ft.
Refrigerator Can Capacity  41 Cans
Wine Reserve Bottle Capacity  14 Bottles
Cooling System Compressor
Cooling Type Forced Air
Refrigerant Type R-600
Number of Temperature Zones 2
Control Type Digital Refrigerator Controls
Shelf Material Wire
Number of Wine Racks 2
Number of Refrigerator Shelves 1
Full-Extension Shelves/Wine Racks Included
Ambient Temperature Range 40°F - 105°F
Refrigerator Temperature Range 33°F - 48°F
Wine Reserve Temperature Range 45°F - 65°F
Defrost Type Automatic
Volts 115 Volts
Amps 2 Amps
Sabbath Mode No
Venting Front Vent
Self Closing Door No
Door Lock No
Door Alarm Yes
UL Certified Yes

 

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.