Placeholder Perlick 24" Panel Ready Dual Zone Wine Reserve
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No Sales Tax - Except NY |Call For Best Price!|Easy Returns |0% Financing Available
No Sales Tax - Except NY |Call For Best Price!|Easy Returns |0% Financing Available
Perlick 24-Inch Signature Series Panel Ready Outdoor Dual Zone Wine ReservePerlick 24-Inch Signature Series Panel Ready Outdoor Dual Zone Wine Reserve | Right Hinge

Perlick 24-Inch Signature Series Panel Ready Outdoor Dual Zone Wine Reserve - HP24DO-4-2

by Perlick
$5,675.00
+ Free Shipping

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    Perlick 24" Signature Panel Ready Dual Zone Wine Reserve

    Key Features

    • Dual-Zone Technology: Independent temperature control for red and white wines, keeping each in its ideal climate zone.
    • Panel Ready: Allows seamless integration with outdoor kitchen cabinets, creating a sleek, professional look.
    • 1000 BTU/hr Capacity Refrigeration System: Provides industry-leading forced air cooling with precision temperature control.
    • Front Vented, RAPIDcool™ System: Ensures the most energy-efficient cooldown, up to 70% faster than competitors, for quick wine chilling.
    • Perlick Anti-Condensation System™: Prevents moisture buildup, ideal for outdoor and marine environments.
    • 5.0 Cu. Ft. Wine Reserve Space: Holds up to 32 bottles of wine (14 red, 18 white), offering variety for entertaining.
    • Stainless Steel Interiors and Exteriors: Delivers maximum durability, withstanding weather and all seasons.
    • Stainless Steel Wine Racks: Non-porous material prevents odor absorption, preserving wine’s flavor and aroma.
    • 5 Full-Extension Wine Racks: Provides smooth, effortless gliding for easy access to your wine collection.
    • Dual-Color LED Lighting: Choose between 6000K Crisp White or Cool Blue lighting for enhanced wine display.
    • Indoor/Outdoor Flexibility: Suitable for both indoor and outdoor use, offering versatile placement options.
    • Industry-Leading Warranty: Full 6-year coverage on parts and labor.

    Perlick Panel Ready Wine Reserve | Integrates Perfectly in Your Outdoor Kitchen

    The Perlick 24-Inch Signature Series Panel Ready Outdoor Dual Zone Wine Reserve is a wine enthusiast’s essential, with advanced features designed to preserve and display your collection. The panel-ready front seamlessly integrates with your outdoor kitchen cabinetry for a refined, professional look; simply install your cabinet panels to this wine reserve to match your space. Designed to handle a range of wine varieties, this wine reserve is equipped with dual-zone technology, offering independent temperature control for both red and white wines. Keep reds at their ideal serving temperature while ensuring whites are perfectly chilled. Imagine pairing a red Zinfandel with ribs and brisket or a chilled Chardonnay with grilled seafood, all conveniently stored at the perfect temperature in your outdoor kitchen.

    Perlick Panel Ready Wine Cooler with RAPIDcool™ Forced Air Cooling System

    At the heart of this wine reserve is Perlick’s 1000 BTU/hr capacity refrigeration system, delivering industry-leading forced air cooling and precise temperature control. This ensures your wines are always maintained at their optimal temperature, allowing the full flavor profiles to shine. The front-vented RAPIDcool™ forced air cooling system enhances efficiency, cooling up to 70% faster than competitors to keep your wine ready for any occasion, regardless of the weather. With the Perlick Anti-Condensation System™, the unit prevents moisture buildup, a valuable feature for outdoor and marine settings. This means your wine labels remain intact, and the cabinet stays free from moisture, preserving the condition of your collection.

    Large Capacity for Up to 32 Bottles of Wine

    The wine reserve’s 5.0 cu. ft. capacity comfortably holds up to 32 bottles (14 red and 18 white), allowing you to entertain with variety and keep plenty of options on hand. With stainless steel construction both inside and out, this appliance is built for ultimate durability, standing up to all four seasons and ensuring long-lasting quality in any climate. The stainless steel finish not only protects against weather but also maintains a pristine appearance that complements any modern outdoor kitchen.

    Stainless Steel Wine Racks That Preserve Purity

    Inside, the stainless steel wine racks are specially designed to avoid odor absorption, keeping your wine’s flavor and aroma untainted for a pure tasting experience. With 5 full-extension wine racks, accessing your wine collection is smooth and effortless, allowing you to reach every bottle without disturbing sediment in aged wines. This thoughtful design ensures your collection remains in perfect condition, ready for enjoyment at any time.

    Industry-Leading 6-Year Warranty

    To highlight your collection, the wine reserve features dual-color LED lighting with options for 6000K crisp white or cool blue, creating the perfect ambiance for your setting. The wine reserve’s indoor/outdoor flexibility allows it to serve as a versatile piece in any kitchen or outdoor entertaining area, giving you freedom in where to place it. With Perlick’s industry-leading 6-year warranty covering parts and labor, you can rest assured that this appliance is a reliable investment, backed by exceptional quality.

    Elevate your wine storage with the Perlick 24-Inch Signature Series Panel Ready Outdoor Dual Zone Wine Reserve, where advanced cooling, elegant design, and storage flexibility come together. Experience the ultimate convenience and control in wine preservation, backed by Perlick’s commitment to durability and excellence.

    Manufacturers Information

    Click here for the User and Care Guide

    Click here for the Installation Instructions

    Click here for the Spec Sheet

    Click here for Warranty Information

    Warranty

    PERLICK promises that every new PERLICK wine reserve, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the wine reserve properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the wine reserve or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.

    Order now with free shipping!


    Perlick 24-Inch Panel Ready Dual Zone Wine Reserve
    Model  Signature Series
    Exterior Material 304 Stainless Steel 
    Interior Material 304 Stainless Steel 
    Door Type Panel Ready
    Cabinet Color Stainless Steel
    Overall Width 23.875"
    Overall Depth 24"
    Overall Height 34 1/4"
    Weight 222 lbs.
    Cut Out Width 24"
    Cut Out Height 34 3/8"
    Cut Out Depth 24 7/8"
    Total Capacity  5.2 Cu. Ft.
    Wine Bottle Capacity 32 Bottles (14 Red Wine Bottles & 18 White Wine Bottles)
    Cooling System Compressor
    Cooling Type Forced Air
    Refrigerant Type R-600
    Number of Temperature Zones Dual Zone
    Control Type Digital Refrigerator Controls
    Door Storage No
    Number of Wine Racks 5
    Wine Rack Material Stainless Steel
    Shelf Type Full Extension Shelves
    Number of Drawers None
    Ambient Temperature Range 40°F - 105°F
    Temperature Range (Both Zones) 45°F - 65°F
    Defrost Type Automatic
    Volts 115 Volts
    Amps 1.9 Amps
    Hinge Type Left or Right
    Sabbath Mode No
    Venting Front Vent
    Self Closing Door No
    Door Lock No
    Door Alarm Yes
    UL Certified Yes

     

    Shipping Quick Facts

    • Free Shipping: Available for orders over $99 within the Continental US.
    • Flat-Rate Shipping: $10.95 for orders under $99.
    • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
    • White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
    • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
    • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

    Shipping & Delivery Details

    This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

    Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    Easy Returns

    • 30-Day Returns – Hassle-free returns within 30 days of purchase.
    • Easy Process – Contact us for quick approval and a prepaid return label.
    • No Restocking Fees – Enjoy full refunds without additional deductions.
    • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
    • Prepaid Shipping Labels – Convenient return shipping within the continental US.
    • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

     BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    Perlick 24" Signature Panel Ready Dual Zone Wine Reserve

    Key Features

    • Dual-Zone Technology: Independent temperature control for red and white wines, keeping each in its ideal climate zone.
    • Panel Ready: Allows seamless integration with outdoor kitchen cabinets, creating a sleek, professional look.
    • 1000 BTU/hr Capacity Refrigeration System: Provides industry-leading forced air cooling with precision temperature control.
    • Front Vented, RAPIDcool™ System: Ensures the most energy-efficient cooldown, up to 70% faster than competitors, for quick wine chilling.
    • Perlick Anti-Condensation System™: Prevents moisture buildup, ideal for outdoor and marine environments.
    • 5.0 Cu. Ft. Wine Reserve Space: Holds up to 32 bottles of wine (14 red, 18 white), offering variety for entertaining.
    • Stainless Steel Interiors and Exteriors: Delivers maximum durability, withstanding weather and all seasons.
    • Stainless Steel Wine Racks: Non-porous material prevents odor absorption, preserving wine’s flavor and aroma.
    • 5 Full-Extension Wine Racks: Provides smooth, effortless gliding for easy access to your wine collection.
    • Dual-Color LED Lighting: Choose between 6000K Crisp White or Cool Blue lighting for enhanced wine display.
    • Indoor/Outdoor Flexibility: Suitable for both indoor and outdoor use, offering versatile placement options.
    • Industry-Leading Warranty: Full 6-year coverage on parts and labor.

    Perlick Panel Ready Wine Reserve | Integrates Perfectly in Your Outdoor Kitchen

    The Perlick 24-Inch Signature Series Panel Ready Outdoor Dual Zone Wine Reserve is a wine enthusiast’s essential, with advanced features designed to preserve and display your collection. The panel-ready front seamlessly integrates with your outdoor kitchen cabinetry for a refined, professional look; simply install your cabinet panels to this wine reserve to match your space. Designed to handle a range of wine varieties, this wine reserve is equipped with dual-zone technology, offering independent temperature control for both red and white wines. Keep reds at their ideal serving temperature while ensuring whites are perfectly chilled. Imagine pairing a red Zinfandel with ribs and brisket or a chilled Chardonnay with grilled seafood, all conveniently stored at the perfect temperature in your outdoor kitchen.

    Perlick Panel Ready Wine Cooler with RAPIDcool™ Forced Air Cooling System

    At the heart of this wine reserve is Perlick’s 1000 BTU/hr capacity refrigeration system, delivering industry-leading forced air cooling and precise temperature control. This ensures your wines are always maintained at their optimal temperature, allowing the full flavor profiles to shine. The front-vented RAPIDcool™ forced air cooling system enhances efficiency, cooling up to 70% faster than competitors to keep your wine ready for any occasion, regardless of the weather. With the Perlick Anti-Condensation System™, the unit prevents moisture buildup, a valuable feature for outdoor and marine settings. This means your wine labels remain intact, and the cabinet stays free from moisture, preserving the condition of your collection.

    Large Capacity for Up to 32 Bottles of Wine

    The wine reserve’s 5.0 cu. ft. capacity comfortably holds up to 32 bottles (14 red and 18 white), allowing you to entertain with variety and keep plenty of options on hand. With stainless steel construction both inside and out, this appliance is built for ultimate durability, standing up to all four seasons and ensuring long-lasting quality in any climate. The stainless steel finish not only protects against weather but also maintains a pristine appearance that complements any modern outdoor kitchen.

    Stainless Steel Wine Racks That Preserve Purity

    Inside, the stainless steel wine racks are specially designed to avoid odor absorption, keeping your wine’s flavor and aroma untainted for a pure tasting experience. With 5 full-extension wine racks, accessing your wine collection is smooth and effortless, allowing you to reach every bottle without disturbing sediment in aged wines. This thoughtful design ensures your collection remains in perfect condition, ready for enjoyment at any time.

    Industry-Leading 6-Year Warranty

    To highlight your collection, the wine reserve features dual-color LED lighting with options for 6000K crisp white or cool blue, creating the perfect ambiance for your setting. The wine reserve’s indoor/outdoor flexibility allows it to serve as a versatile piece in any kitchen or outdoor entertaining area, giving you freedom in where to place it. With Perlick’s industry-leading 6-year warranty covering parts and labor, you can rest assured that this appliance is a reliable investment, backed by exceptional quality.

    Elevate your wine storage with the Perlick 24-Inch Signature Series Panel Ready Outdoor Dual Zone Wine Reserve, where advanced cooling, elegant design, and storage flexibility come together. Experience the ultimate convenience and control in wine preservation, backed by Perlick’s commitment to durability and excellence.

    Manufacturers Information

    Click here for the User and Care Guide

    Click here for the Installation Instructions

    Click here for the Spec Sheet

    Click here for Warranty Information

    Warranty

    PERLICK promises that every new PERLICK wine reserve, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the wine reserve properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the wine reserve or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.

    Order now with free shipping!


    Perlick 24-Inch Panel Ready Dual Zone Wine Reserve
    Model  Signature Series
    Exterior Material 304 Stainless Steel 
    Interior Material 304 Stainless Steel 
    Door Type Panel Ready
    Cabinet Color Stainless Steel
    Overall Width 23.875"
    Overall Depth 24"
    Overall Height 34 1/4"
    Weight 222 lbs.
    Cut Out Width 24"
    Cut Out Height 34 3/8"
    Cut Out Depth 24 7/8"
    Total Capacity  5.2 Cu. Ft.
    Wine Bottle Capacity 32 Bottles (14 Red Wine Bottles & 18 White Wine Bottles)
    Cooling System Compressor
    Cooling Type Forced Air
    Refrigerant Type R-600
    Number of Temperature Zones Dual Zone
    Control Type Digital Refrigerator Controls
    Door Storage No
    Number of Wine Racks 5
    Wine Rack Material Stainless Steel
    Shelf Type Full Extension Shelves
    Number of Drawers None
    Ambient Temperature Range 40°F - 105°F
    Temperature Range (Both Zones) 45°F - 65°F
    Defrost Type Automatic
    Volts 115 Volts
    Amps 1.9 Amps
    Hinge Type Left or Right
    Sabbath Mode No
    Venting Front Vent
    Self Closing Door No
    Door Lock No
    Door Alarm Yes
    UL Certified Yes

     

    Shipping Quick Facts

    • Free Shipping: Available for orders over $99 within the Continental US.
    • Flat-Rate Shipping: $10.95 for orders under $99.
    • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
    • White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
    • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
    • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

    Shipping & Delivery Details

    This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

    Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    Easy Returns

    • 30-Day Returns – Hassle-free returns within 30 days of purchase.
    • Easy Process – Contact us for quick approval and a prepaid return label.
    • No Restocking Fees – Enjoy full refunds without additional deductions.
    • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
    • Prepaid Shipping Labels – Convenient return shipping within the continental US.
    • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

     BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.