Perlick 24-Inch Signature Series Panel Ready Double Tap Outdoor Beverage Dispenser w/ Lock - HP24TO-4-2
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Perlick Undercounter Refrigeration Rebate
Receive up to $500 in cash back rebates on your purchase of Perlick C-Series or Signature Series Product(s) by mail. The more you buy, the more cash back you receive, up to $500.
Offer valid now through January 5, 2025. Simply fill out the form and return it with a copy of your serialized receipt from your Perlick C-Series or Signature Series product(s) by mail. Rebate form must be received by January 31, 2025!
In Stock
Ships in 1-3 Business Days
Call For Lowest Price! 888-678-3530
No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Perlick 24-Inch Signature Panel Ready Double Tap Beverage Dispenser w/ Lock
Key Features
- Panel-Ready Design: Blends seamlessly with custom outdoor kitchen cabinets, offering easy panel installation for a polished look.
- Keyed Door Lock: Provides maximum security, keeping your kegged beverages safe in any outdoor setup.
- 5.2 Cu. Ft. Capacity: Accommodates two 1/6 barrels or one 1/4 barrel, in standard or slim keg sizes, for fresh, on-tap drinks.
- Double Tap 650SS Flow Control Dispenser: Minimizes foaming for a smooth pour, regardless of the beverage.
- âDâ System Lo-Boy Keg Coupler: Standard with the option to upgrade to the âSâ System for European beers.
- Iced Coffee Compatibility: Compatible with the Perlick Iced Coffee Dispensing Kit, allowing for both craft beer and iced coffee on tap.
- 70% Faster Cooling: Advanced system chills kegs quickly and evenly for optimal flavor.
- 1000 BTU/hr Cooling Power: Delivers top-tier energy-efficient cooling, ideal for indoor and outdoor use.
- Anti-Condensation Systemâ˘: Prevents moisture buildup, especially useful in outdoor or marine environments.
- Eco-Friendly R600 Refrigerant: Delivers high energy efficiency with zero ozone depletion.
- Durable Stainless Steel Interior & Exterior: Ensures long-lasting durability and easy maintenance.
- White LED Interior Lighting: Offers clear visibility at night for added convenience.
- Audible Door Alarm: Notifies you if the door is left open, maintaining temperature control.
-
6-Year Full Warranty: Industry-leading coverage for parts and labor, ensuring long-term reliability.
Perlick Panel Ready Beverage Cooler | Match Your Outdoor Kitchen Cabinets
The Perlick 24-Inch Signature Panel Ready Double Tap Outdoor Beverage Dispenser w/ Lock is the epitome of outdoor beverage service, giving you the ultimate setup for a backyard entertaining experience. Crafted for excellence with superior construction from top to bottom, this double-tap kegerator ensures not only energy-efficient operation but also powerful refrigeration, guaranteeing that your beverages remain optimally cold throughout your outdoor gatherings. The front of your kegerator is a panel-ready door and front for easy integration to match your outdoor kitchen cabinet perfectly. Simply install your outdoor kitchen cabinet panel to the front of your double-tap kegerator to pair perfectly with your outdoor kitchen cabinets for a professional modern look. Built to withstand all four seasons, this durable double-tap beverage dispenser features all stainless steel interiors and exteriors. Built to withstand whatever Mother Nature throws your way, this kegerator is built indestructible. Its stainless steel finish is not only easy to clean but also pairs perfectly with your stainless steel appliances in your outdoor kitchen. Perlick makes security a priority by providing a door lock with a key entry for ultimate outdoor kitchen security for your kegged beverages. Prevent theft or animals from getting into your double-tap beverage dispenser and make your outdoor kitchen security worry-free.Â
Perlick Double Tap Kegerator with Ample Storage
Perlick gives you spacious keg storage with 5.2 Cu ft. capacity, which accommodates two (2) 1/6 barrels or one (1) 1/4 barrel, making it incredibly versatile. Whether you prefer standard or slim-size kegs, this dispenser caters to your diverse beverage choices, allowing you to effortlessly switch between options to suit your guests' tastes. Perlick designs every feature with excellence, giving you a double tap 650SS flow control beer dispenser is a game-changer. This minimizes foaming issues, ensuring a perfect pour with every beverage you tap. Say goodbye to inconsistent pours and hello to a delightful and consistent drinking experience for your guests.
For those who appreciate a variety of beer styles, the dispenser comes with a 'D' System Lo-Boy keg coupler. If you're an enthusiast of European beer, there's an option to upgrade to the 'S' System Lo-Boy coupler, expanding your beverage options and catering to different palates. Additionally, the dispenser is compatible with the Perlick Iced Coffee Dispensing Kit, allowing you to seamlessly transition between craft beer and fresh, on-tap iced coffee. The versatility is all about ensuring that your guests enjoy their preferred beverages.
Industry Leading Beverage Dispenser Cooling System
When it comes to cooling, this double-tap beverage dispenser excels, cooling beverages 70% faster than competitors. Its 1000 BTU/hr cooling system capacity delivers rapid and efficient cooling, ensuring that your drinks reach and maintain the desired temperature quickly, enhancing their flavor throughout the entire keg. This outdoor kegerator is not only about superior performance but also energy efficiency. It utilizes eco-friendly R600 refrigerant, ensuring maximum energy efficiency with zero ozone depletion potential, all while delivering consistent cold storage for all four seasons. In outdoor and marine environments, moisture build-up can be a concern. The Perlick Anti-Condensation System⢠addresses this issue, keeping the cabinet moisture-free and in excellent condition for your outdoor gatherings.
Industry Leading 6-Year Warranty
Enhancing visibility, the dispenser boasts interior white LED lighting, adding a stylish touch and making it easy to locate and pour your favorite beverages, whether you're entertaining during the day or evening. The dispenser is equipped with an audible door alarm that notifies you if the door is left open. This feature prevents temperature fluctuations and preserves the quality of your beverages. Lastly, the Perlick 24-inch Signature Series Panel Ready Double Tap Outdoor Beverage Dispenser w/ Lock comes with an industry-leading 6-year warranty that covers both parts and labor. This warranty offers peace of mind and reflects the product's quality and durability. Elevate your outdoor beverage service with the Perlick Double Tap Outdoor Beverage Dispenser. Enjoy rapid cooling, versatile keg compatibility, and the flexibility to switch between beer and coffee effortlessly. Cheers to great times with family and friends!
Manufacturers Information
Click here for the User and Care Guide
Click here for the Undercounter Installation Instructions
Click here for Tapping Installation Instructions
Click here for Beverage Dispenser Cleaning Kit Instructions
Click here for the Beverage Dispenser US Energy Guide
Click here for Warranty Information
Warranty
PERLICK promises that every new PERLICK Beverage Dispenser, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the Beverage Dispenser properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the beverage dispenser or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.
Order now with free shipping!
Perlick 24-Inch Panel Ready Double Tap Beverage Dispenser w/ Lock |
|
|---|---|
| Model | Signature Series |
| Exterior Material | 304 Stainless Steel |
| Interior Material | 304 Stainless Steel |
| Door Color | Panel Ready |
| Cabinet Color | Stainless Steel |
| Overall Width | 23.875" |
| Overall Depth | 24" |
| Overall Height | 34.25" |
| Weight | 222 lbs |
| Cut Out Width | 24" |
| Cut Out Height | 34 3/8" |
| Cut Out Depth | 24" |
| Total Capacity | 5.2 Cu. Ft. |
| Barrel Capacity | Two (2) 1/6 Barrels or One (1)1/4 Barrel |
| Number of Taps | 2 |
| Keg Tap Type | Flow Control Beer Faucets |
| Cooling System | Compressor |
| Cooling Type | Forced Air |
| Refrigerant Type | R-600 |
| Number of Temperature Zones | Single Zone |
| Control Type | Digital Refrigerator Controls |
| Door Storage | No |
| Ambient Temperature Range | 40°F - 105°F |
| Temperature Range | 45°F - 65°F |
| Defrost Type | Automatic |
| Volts | 115 Volts |
| Amps | 1.9 Amps |
| Hinge Type | Left or Right |
| Sabbath Mode | No |
| Venting | Front Vent |
| Self Closing Door | No |
| Door Lock | Yes |
| Door Alarm | Yes |
| UL Certified | Yes |
Â
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Shipping Cost: We take care of all return logistics, and all shipping costs are deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
placeholder
Authorized Dealer
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Perlick 24-Inch Signature Panel Ready Double Tap Beverage Dispenser w/ Lock
Key Features
- Panel-Ready Design: Blends seamlessly with custom outdoor kitchen cabinets, offering easy panel installation for a polished look.
- Keyed Door Lock: Provides maximum security, keeping your kegged beverages safe in any outdoor setup.
- 5.2 Cu. Ft. Capacity: Accommodates two 1/6 barrels or one 1/4 barrel, in standard or slim keg sizes, for fresh, on-tap drinks.
- Double Tap 650SS Flow Control Dispenser: Minimizes foaming for a smooth pour, regardless of the beverage.
- âDâ System Lo-Boy Keg Coupler: Standard with the option to upgrade to the âSâ System for European beers.
- Iced Coffee Compatibility: Compatible with the Perlick Iced Coffee Dispensing Kit, allowing for both craft beer and iced coffee on tap.
- 70% Faster Cooling: Advanced system chills kegs quickly and evenly for optimal flavor.
- 1000 BTU/hr Cooling Power: Delivers top-tier energy-efficient cooling, ideal for indoor and outdoor use.
- Anti-Condensation Systemâ˘: Prevents moisture buildup, especially useful in outdoor or marine environments.
- Eco-Friendly R600 Refrigerant: Delivers high energy efficiency with zero ozone depletion.
- Durable Stainless Steel Interior & Exterior: Ensures long-lasting durability and easy maintenance.
- White LED Interior Lighting: Offers clear visibility at night for added convenience.
- Audible Door Alarm: Notifies you if the door is left open, maintaining temperature control.
-
6-Year Full Warranty: Industry-leading coverage for parts and labor, ensuring long-term reliability.
Perlick Panel Ready Beverage Cooler | Match Your Outdoor Kitchen Cabinets
The Perlick 24-Inch Signature Panel Ready Double Tap Outdoor Beverage Dispenser w/ Lock is the epitome of outdoor beverage service, giving you the ultimate setup for a backyard entertaining experience. Crafted for excellence with superior construction from top to bottom, this double-tap kegerator ensures not only energy-efficient operation but also powerful refrigeration, guaranteeing that your beverages remain optimally cold throughout your outdoor gatherings. The front of your kegerator is a panel-ready door and front for easy integration to match your outdoor kitchen cabinet perfectly. Simply install your outdoor kitchen cabinet panel to the front of your double-tap kegerator to pair perfectly with your outdoor kitchen cabinets for a professional modern look. Built to withstand all four seasons, this durable double-tap beverage dispenser features all stainless steel interiors and exteriors. Built to withstand whatever Mother Nature throws your way, this kegerator is built indestructible. Its stainless steel finish is not only easy to clean but also pairs perfectly with your stainless steel appliances in your outdoor kitchen. Perlick makes security a priority by providing a door lock with a key entry for ultimate outdoor kitchen security for your kegged beverages. Prevent theft or animals from getting into your double-tap beverage dispenser and make your outdoor kitchen security worry-free.Â
Perlick Double Tap Kegerator with Ample Storage
Perlick gives you spacious keg storage with 5.2 Cu ft. capacity, which accommodates two (2) 1/6 barrels or one (1) 1/4 barrel, making it incredibly versatile. Whether you prefer standard or slim-size kegs, this dispenser caters to your diverse beverage choices, allowing you to effortlessly switch between options to suit your guests' tastes. Perlick designs every feature with excellence, giving you a double tap 650SS flow control beer dispenser is a game-changer. This minimizes foaming issues, ensuring a perfect pour with every beverage you tap. Say goodbye to inconsistent pours and hello to a delightful and consistent drinking experience for your guests.
For those who appreciate a variety of beer styles, the dispenser comes with a 'D' System Lo-Boy keg coupler. If you're an enthusiast of European beer, there's an option to upgrade to the 'S' System Lo-Boy coupler, expanding your beverage options and catering to different palates. Additionally, the dispenser is compatible with the Perlick Iced Coffee Dispensing Kit, allowing you to seamlessly transition between craft beer and fresh, on-tap iced coffee. The versatility is all about ensuring that your guests enjoy their preferred beverages.
Industry Leading Beverage Dispenser Cooling System
When it comes to cooling, this double-tap beverage dispenser excels, cooling beverages 70% faster than competitors. Its 1000 BTU/hr cooling system capacity delivers rapid and efficient cooling, ensuring that your drinks reach and maintain the desired temperature quickly, enhancing their flavor throughout the entire keg. This outdoor kegerator is not only about superior performance but also energy efficiency. It utilizes eco-friendly R600 refrigerant, ensuring maximum energy efficiency with zero ozone depletion potential, all while delivering consistent cold storage for all four seasons. In outdoor and marine environments, moisture build-up can be a concern. The Perlick Anti-Condensation System⢠addresses this issue, keeping the cabinet moisture-free and in excellent condition for your outdoor gatherings.
Industry Leading 6-Year Warranty
Enhancing visibility, the dispenser boasts interior white LED lighting, adding a stylish touch and making it easy to locate and pour your favorite beverages, whether you're entertaining during the day or evening. The dispenser is equipped with an audible door alarm that notifies you if the door is left open. This feature prevents temperature fluctuations and preserves the quality of your beverages. Lastly, the Perlick 24-inch Signature Series Panel Ready Double Tap Outdoor Beverage Dispenser w/ Lock comes with an industry-leading 6-year warranty that covers both parts and labor. This warranty offers peace of mind and reflects the product's quality and durability. Elevate your outdoor beverage service with the Perlick Double Tap Outdoor Beverage Dispenser. Enjoy rapid cooling, versatile keg compatibility, and the flexibility to switch between beer and coffee effortlessly. Cheers to great times with family and friends!
Manufacturers Information
Click here for the User and Care Guide
Click here for the Undercounter Installation Instructions
Click here for Tapping Installation Instructions
Click here for Beverage Dispenser Cleaning Kit Instructions
Click here for the Beverage Dispenser US Energy Guide
Click here for Warranty Information
Warranty
PERLICK promises that every new PERLICK Beverage Dispenser, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the Beverage Dispenser properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the beverage dispenser or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.
Order now with free shipping!
Perlick 24-Inch Panel Ready Double Tap Beverage Dispenser w/ Lock |
|
|---|---|
| Model | Signature Series |
| Exterior Material | 304 Stainless Steel |
| Interior Material | 304 Stainless Steel |
| Door Color | Panel Ready |
| Cabinet Color | Stainless Steel |
| Overall Width | 23.875" |
| Overall Depth | 24" |
| Overall Height | 34.25" |
| Weight | 222 lbs |
| Cut Out Width | 24" |
| Cut Out Height | 34 3/8" |
| Cut Out Depth | 24" |
| Total Capacity | 5.2 Cu. Ft. |
| Barrel Capacity | Two (2) 1/6 Barrels or One (1)1/4 Barrel |
| Number of Taps | 2 |
| Keg Tap Type | Flow Control Beer Faucets |
| Cooling System | Compressor |
| Cooling Type | Forced Air |
| Refrigerant Type | R-600 |
| Number of Temperature Zones | Single Zone |
| Control Type | Digital Refrigerator Controls |
| Door Storage | No |
| Ambient Temperature Range | 40°F - 105°F |
| Temperature Range | 45°F - 65°F |
| Defrost Type | Automatic |
| Volts | 115 Volts |
| Amps | 1.9 Amps |
| Hinge Type | Left or Right |
| Sabbath Mode | No |
| Venting | Front Vent |
| Self Closing Door | No |
| Door Lock | Yes |
| Door Alarm | Yes |
| UL Certified | Yes |
Â
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Shipping Cost: We take care of all return logistics, and all shipping costs are deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
