Napoleon 500 Series 4-Burner 32-Inch Built-In Gas Grill
Ships In: 1-3 Days
- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery
- Easy Returns
Napoleon 500 Series Grill
Key Features:
- 48,000 BTUs: Four high-performance burners provide plenty of power for all your grilling needs.
- 531 sq. in. Cooking Area: Generous cooking space (29.5” x 18”) allows for grilling multiple items at once.
- 7.5 mm Stainless Steel Cooking Grids: Durable and maintenance-free, providing even heating and exceptional sear marks.
- JETFIRE™ Ignition System: A failsafe, battery-free ignition system that lights burners instantly with a jet of flame.
- Dual-Level Stainless Steel Sear Plates: These plates vaporize food drippings, preventing flare-ups and ensuring even heat distribution.
- Precise Temperature Control: The ACCU-PROBE™ temperature gauge provides accurate readings for perfect grilling results.
- Crosslighting Burners: Ensures all burners light and stay lit during use for reliable performance.
- Easy Installation: Integrated trim and longer electrical wiring make installation seamless for your outdoor kitchen.
500 Series 32-Inch Built-In Gas Grill: Compact, Powerful, and Efficient
The Napoleon 500 Series 4-Burner 32-Inch Built-In Gas Grill offers a premium grilling experience, combining durability, power, and sleek design. It’s engineered to be the centerpiece of your outdoor kitchen, delivering high-performance grilling with every use. With 48,000 BTUs of total output, this grill delivers the heat you need for a variety of cooking methods, from intense searing to slow roasting or even smoking your favorite meats.
One of the standout features is the 7.5 mm thick stainless steel cooking grids. These heavy-duty grids provide even heat distribution, helping to prevent hot spots and ensuring your food is cooked evenly. The WAVE™ pattern of the grids is designed to help retain heat, creating those iconic sear marks that enhance both the flavor and appearance of your food. The thickness of the stainless steel also makes the grids virtually maintenance-free and resistant to warping over time, ensuring that your grill performs consistently year after year.
The JETFIRE™ ignition system offers quick and reliable startup, so you don’t have to waste time trying to light your grill. This battery-free system uses a jet of flame to ignite each burner instantly, ensuring you’re ready to cook within seconds. This system provides peace of mind knowing that your grill will fire up quickly, every time you need it.
The dual-level stainless steel sear plates are another critical feature, vaporizing food drippings and turning them into flavorful smoke that enhances the taste of your food. These sear plates also prevent flare-ups by channeling the drippings away from the burners, making cleanup easier and protecting the grill from excessive grease buildup. The plates help distribute heat evenly across the cooking surface, ensuring that your food cooks thoroughly without burning or drying out.
For precise temperature control, the ACCU-PROBE™ temperature gauge lets you monitor the internal temperature of the grill, allowing you to cook at the ideal temperature for different types of food. Whether you’re grilling, roasting, or baking, having an accurate gauge helps you achieve perfect results. This grill is also equipped with cross-lighting burners, ensuring that if one burner goes out, the others will automatically reignite it. This feature ensures that all burners stay lit, providing consistent heat across the cooking surface without interruptions.
Finally, the 500 Series 32-Inch Grill is designed for seamless installation, featuring integrated trim and longer electrical wiring that allows for flexible placement in your custom outdoor kitchen. Its compact size and professional design ensure that it fits perfectly within a variety of outdoor setups, making it a versatile choice for any backyard chef looking to elevate their grilling game.
Warranty
Napoleon offers a lifetime bumper-to-bumper warranty on key components such as the hood, cooking grids, and burners. Additional parts, including sear plates and rotisserie components, come with a 15-year limited warranty. Labor is not included in the warranty.
Manufacturer Information
Napoleon 500 Series Grill |
|
|---|---|
| Collection | 500 Series |
| Class | Practical |
| Fuel Type | Propane or Natural Gas |
| Cutout Width | 30" |
| Cutout Depth | 19 2/5" |
| Cutout Height | 10 1/4" |
| Configuration | Built-In |
| Exterior Material | Stainless Steel |
| Exterior Stainless Grade | 304 Stainless Steel |
| Primary Color | Stainless Steel |
| Number Of Main Burners | 4 Burners |
| Burner Type | Stainless Steel Tube Burners |
| Flash Tubes | None |
| Grilling Surface BTUs | 48,000 |
| Infrared Main Burner | Not Available |
| Main Burner Material | Stainless Steel |
| Burner Type | Tube Burners |
| Ignition Type | JetFire Ignition |
| Flame Tamer Material | Stainless Steel |
| Cooking Grate Material | Stainless Steel |
| Cooking Grate Type | 9mm Wave Cooking Grates |
| Cooking Grid Dimensions | 29 1/2" x 18" |
| Main Grilling Area | 525 Sq. Inches |
| Secondary Grilling Area | 261 Sq. Inches |
| Total Grilling Area | 786 Sq. Inches |
| Burger Count | 22 |
| Rotisserie Burner | None |
| Rotisserie Kit | Yes |
| Grill Lights | Internal/External |
| SafetyGlow Burner Indicator | Yes |
| Heat Zone Separators | No |
| Thermometer | Analog |
| Includes Smoker Box | No |
| Hose Included | No |
| Width | 33.5" |
| Height | 24" |
| Depth | 27.6" |
| Weight | 160 lbs |
Napoleon Commercial
Napoleon 500 Series Overview Video
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
