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Marvel 24" Outdoor Fridge with Ice Maker | 3.9 Cu. Ft.
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Marvel 24-Inch 3.9 Cu. Ft. Outdoor Refrigerator With Ice Maker

SKU MORI224-SS31A
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Original Price $4,369.00
Current Price $3,979.00
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Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Crescent Ice Maker (MORI224-SS31A)


Key Features

  • Refrigerator + Crescent Ice Maker in One Unit: The only outdoor unit in the Marvel Outdoor Collection that combines a full refrigerator and a built-in crescent ice maker behind a single door — 3.9 cu. ft. of refrigerator space plus an integrated ice maker that produces up to 7 lbs of crescent ice per day and stores up to 13 lbs, totaling 4.9 cu. ft. of combined capacity.
  • 3.9 Cu. Ft. Refrigerator — 72 Cans: The refrigerator section stores up to 72 standard 12-oz cans, or any combination of beverages, food, condiments, and ingredients at temperatures from 34°F to 42°F.
  • Built-In Crescent Ice Maker — 7 Lbs/Day, 13 Lbs Storage: The integrated crescent ice maker produces up to 7 pounds of crescent-shaped ice per day and stores up to 13 pounds — enough to keep drinks cold throughout a full day of outdoor entertaining without a separate ice machine or bags of store-bought ice.
  • Two Half-Width Cantilevered Shelves & One Full-Width Fixed Shelf: The refrigerator section includes 2 half-width cantilevered stainless steel shelves and 1 full-width fixed shelf — the half-width shelves create open vertical space alongside them for tall bottles, pitchers, and oversized items.
  • MaxStore Bin: Dedicated organizer bin keeps loose items — condiments, cheese, snacks, garnishes — contained and accessible instead of scattered across shelves.
  • Dynamic Cooling Technology: Marvel's advanced cooling system delivers rapid cool-down after door openings, frost-free operation that eliminates manual defrosting, and consistent temperature stability across the refrigerator section while the ice maker operates continuously.
  • Digital Controls — 34°F to 42°F: Precise digital temperature control for the refrigerator section from 34°F for ice-cold beverages and perishable food to 42°F for general cold storage.
  • Door Ajar & Temperature Alerts: Audible alerts sound when the door is left open and when the internal temperature rises or falls outside the set range — proactive protection for everything inside.
  • Arctic White LED Theater-Style Lighting: Dramatic theater-style interior LED lighting illuminates the refrigerator section with clean, even light for easy item identification, day or night.
  • Arctic White Interior: Clean, bright interior finish enhances visibility and provides a stain-resistant surface that wipes down easily.
  • Door Lock: Integrated door lock secures both the refrigerator contents and ice maker simultaneously.
  • Sabbath Mode: Disables interior lights, alarms, and digital displays while maintaining consistent refrigeration and ice production.
  • ENERGY STAR Certified: Meets ENERGY STAR energy efficiency standards — delivering combined refrigerator and ice maker performance with reduced energy consumption.
  • Field-Reversible Door: Solid stainless steel door can be configured to open left or right during installation.
  • Designed for Outdoor Use: Engineered and rated for outdoor environments including covered patios, grill islands, poolside bars, and outdoor kitchen cabinetry.
  • Made in the USA: Designed and built in America by Marvel Refrigeration — North America's longest-standing refrigeration company, established in 1892.

The Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Crescent Ice Maker, Door Lock & MaxStore Bin (MORI224-SS31A) answers the most common complaint about outdoor kitchens: you always run out of ice. Every other Marvel outdoor refrigerator stores food and beverages — but none of them make ice. To get ice, you either buy bags from the store, carry trays from the indoor freezer, or install a separate dedicated ice machine. The MORI224-SS31A eliminates the problem by building a crescent ice maker directly into the refrigerator. The ice maker produces up to 7 pounds of crescent ice per day and stores up to 13 pounds — a continuous supply of ice ready to go, right next to the cold beverages and food it's going into. The 3.9 cu. ft. refrigerator section stores up to 72 standard 12-oz cans at 34°F to 42°F, organized across two half-width cantilevered shelves, a full-width fixed shelf, and a MaxStore bin. Dynamic Cooling Technology maintains frost-free performance, the field-reversible door configures to any layout, and the door lock secures everything. ENERGY STAR certified, Sabbath Mode equipped, and designed and built in America with over 130 years of Marvel refrigeration expertise — the MORI224-SS31A delivers cold beverages, cold food, and fresh ice from a single 24-inch cutout.

Built-In Crescent Ice Maker — Fresh Ice Without a Separate Ice Machine

The MORI224-SS31A is the only Marvel outdoor unit that makes ice inside the refrigerator cabinet. The built-in crescent ice maker produces up to 7 pounds of crescent-shaped ice per day — a steady, automatic supply that replenishes as you use it. The ice storage bin holds up to 13 pounds at a time, enough to fill coolers, serve a round of drinks, or keep a seafood platter chilled for hours. Crescent ice is the familiar half-moon shape designed for mixed drinks, soft drinks, water glasses, and general food service — it displaces liquid efficiently, cools quickly, and fits standard glassware. Because the ice maker is integrated into the refrigerator's cooling system, it doesn't require a separate water drain — the unit connects to a standard household water supply line and produces ice continuously as long as the water is connected and the unit is running. This eliminates the need for a separate 15-inch or 24-inch dedicated ice machine, saving a cutout, a dedicated electrical circuit, and a drain connection — all while keeping fresh ice inside the same unit where the beverages and food are stored.

7 Lbs of Ice Per Day

The crescent ice maker produces up to 7 pounds of fresh ice daily — a continuous supply that automatically replenishes as you use it. That's enough for casual daily use and moderate entertaining without ever buying bags of ice or running to the indoor kitchen.

13 Lbs of Ice Storage

The ice storage bin holds up to 13 pounds of crescent ice at a time — ready to scoop and serve. The bin sits inside the refrigerated cabinet, so stored ice stays frozen and doesn't melt between uses even in warm outdoor conditions.

Crescent Ice Shape

Crescent ice is the classic half-moon shape used in restaurants, bars, and home kitchens worldwide. It displaces liquid to fill the glass, cools drinks quickly, and fits standard drinkware — ideal for mixed drinks, soft drinks, water, iced tea, and any beverage that needs ice.

No Separate Drain Required

Unlike standalone ice machines that require a dedicated drain line, the MORI224-SS31A's integrated ice maker operates within the refrigerator's sealed system. The unit requires a water supply connection for ice production but does not require a separate floor drain.


3.9 Cu. Ft. Refrigerator — Shelving, MaxStore Bin & Tall Item Flexibility

The MORI224-SS31A's refrigerator section is identical in layout to the MORF224 refrigerator-freezer: 3.9 cu. ft. of food-grade cold storage organized around a three-shelf configuration. Two half-width cantilevered stainless steel shelves hold up to 35 pounds each across 11 adjustable height positions. The half-width design leaves the adjacent half of the cabinet open for tall items — wine bottles, two-liter bottles, pitchers, and tall condiment containers stored upright alongside the shelves. A full-width fixed shelf provides a stable base for heavier items or full rows of cans. The MaxStore bin keeps loose items organized — condiments, cheese, snacks, and garnishes stay contained instead of rolling around on open shelves. The digital control panel sets the refrigerator temperature from 34°F to 42°F, focused on the food-safe cold storage range that matters most when you're serving food and beverages alongside fresh ice.

Two Half-Width Cantilevered Shelves

Two half-width cantilevered stainless steel shelves hold up to 35 pounds each and adjust across 11 height positions. The half-width design creates open vertical space alongside each shelf for tall bottles, pitchers, and oversized items that won't fit under a full-width shelf.

MaxStore Bin

The dedicated MaxStore bin organizes loose items — condiment packets, cheese wedges, garnish containers, small snacks, and anything that would otherwise scatter across open shelves. Keeps frequently accessed small items contained and within easy reach.

Field-Reversible Door

The solid stainless steel door can be configured to open left or right during installation — one model number accommodates any cabinet layout, any traffic flow, any outdoor kitchen configuration.

Door Lock

The integrated door lock secures the refrigerator contents and ice storage bin simultaneously — critical for outdoor installations where the unit is accessible to guests, children, or service staff.


Dynamic Cooling Technology & Smart Features — Refrigeration + Ice Production in One System

Running a refrigerator and an ice maker from the same compressor and cooling system requires precise engineering — especially in an outdoor unit where ambient temperatures fluctuate and the door opens frequently during entertaining. The MORI224-SS31A's Dynamic Cooling Technology manages both functions simultaneously: rapid cool-down recovers the refrigerator temperature quickly after each door opening while the ice maker continues its freeze cycle; frost-free operation prevents ice buildup in the refrigerator section; and temperature stability maintains the set point across the entire 3.9 cu. ft. refrigerator space even as the ice maker draws cooling capacity for ice production. Arctic white LED theater-style lighting illuminates the refrigerator interior, Sabbath Mode maintains both refrigeration and ice production while disabling lights and displays, and ENERGY STAR certification confirms that combined operation comes with energy efficiency.

Arctic White LED Theater-Style Lighting

Theater-style LED lighting illuminates the refrigerator section with dramatic, even light — making item identification effortless during evening and nighttime outdoor entertaining. See your beverages, your food, and your ice bin clearly every time you open the door.

Sabbath Mode

Sabbath Mode disables interior LED lighting, audible alerts, and digital displays while maintaining consistent refrigeration temperature and ice production. Food, beverages, and ice remain properly stored without any user interaction required.


Built-In Ice Maker vs. Separate Ice Machine — One Cutout or Two?

The decision between the MORI224-SS31A and a separate refrigerator plus a standalone ice machine comes down to space, capacity, and ice volume. The MORI224 gives you refrigeration and ice production in a single 24-inch cutout — saving the second cutout, the second electrical circuit, and the drain connection that a standalone ice machine would require. The trade-off is that the built-in ice maker produces 7 lbs of ice per day and stores 13 lbs — plenty for casual daily use and moderate entertaining, but less than a dedicated Marvel outdoor crescent ice maker (MOCR215) which produces significantly more ice. If you entertain frequently with large groups and need a high-volume ice supply alongside maximum refrigerator capacity, separate units give you both. If you want cold storage, organized shelving, and a steady supply of fresh ice from a single installation, the MORI224 delivers all three.

Feature

MORI224 — Fridge + Ice Maker

MORF224 — Fridge + Freezer

MORE124 — All-Refrigerator

Built-In Ice Maker Yes — 7 lbs/day, 13 lbs storage No No
Freezer No Yes — 1.0 cu. ft. (-5°F to 0°F) No
Refrigerator Capacity 3.9 cu. ft. 3.9 cu. ft. 5.3 cu. ft.
Total Capacity 4.9 cu. ft. 4.9 cu. ft. 5.3 cu. ft.
12-oz Cans 72 72 154
Refrigerator Temp Range 34°F–42°F 34°F–42°F 34°F–60°F
Shelves / MaxStore 2 Half-Width + 1 Fixed / Yes 2 Half-Width + 1 Fixed / Yes 2 Cantilevered SS / No
Water Line Required Yes No No
Door Reversible Yes Yes Yes
Best For Cold storage + fresh ice from one cutout Cold storage + frozen items in one unit Maximum refrigerator-only capacity

The Marvel Difference — Over 130 Years of Refrigeration Expertise

Marvel Refrigeration has been manufacturing refrigeration products since 1892 — making them North America's longest-standing refrigeration company with over 130 years of continuous expertise. Every MORI224-SS31A outdoor refrigerator with crescent ice maker is designed and built in America to Marvel's 15 Distinct Quality Details — a set of engineering and manufacturing standards that define every product in the lineup. As part of the Middleby Residential luxury appliance portfolio, Marvel maintains the craftsmanship, materials, and performance testing that serious outdoor kitchens demand. The Marvel Outdoor Collection — including refrigerators, refrigerator-freezers, refrigerators with ice makers, refrigerated drawers, beverage centers, wine refrigerators, clear ice machines, nugget ice machines, and crescent ice makers — gives you a complete outdoor refrigeration ecosystem from one manufacturer with the heritage and expertise to back every unit. Visit MarvelRefrigeration.com to explore the full Marvel Outdoor Collection.


Marvel Warranty Coverage — MORI224-SS31A

Marvel Refrigeration Limited Warranty

Marvel warrants to the original purchaser that the outdoor refrigerator with crescent ice maker and all parts are free from defects in material and workmanship under normal residential use. Full unit warranty: one (1) year from the date of original purchase, including parts and labor. Cosmetic defects are covered for sixty (60) days from purchase. Sealed system warranty: five (5) years covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only, labor not included). This warranty applies only to the original purchaser and is non-transferable. The warranty applies to units operated outside only if designed for outdoor use by model and serial number. Exclusions include non-residential use, negligence, accident, improper use, maintenance, installation, service, repair, acts of God, consumable parts (water filters, light bulbs), and food or beverage loss. All service must be performed by a Marvel factory authorized servicer. Refer to the manufacturer's warranty document for complete terms and conditions.


Manufacturer Information & Documentation

Download official Marvel specification sheets and warranty documents for the MORI224-SS31A 24-inch outdoor refrigerator with crescent ice maker, door lock, and MaxStore bin.


Frequently Asked Questions — Marvel Outdoor 24-Inch Refrigerator with Crescent Ice Maker

Can the Marvel MORI224-SS31A be used outdoors?

Yes. The MORI224-SS31A is part of the Marvel Outdoor Collection and is specifically designed and rated for outdoor use. Both the refrigerator section and the crescent ice maker are engineered to perform in outdoor kitchens, covered patios, grill islands, and poolside entertainment areas.

How much ice does this unit make per day?

The built-in crescent ice maker produces up to 7 pounds of ice per day and stores up to 13 pounds. Ice production is continuous and automatic as long as the unit is connected to a water supply and powered on. Actual production rates may vary based on ambient temperature and frequency of door openings.

Does this unit require a water line connection?

Yes. The crescent ice maker requires a connection to a standard household water supply line. This is the key installation difference between the MORI224 and Marvel's all-refrigerator outdoor models (MORE124, MORE224, MORE215), which do not require a water connection. Plan your water supply routing during the kitchen build-out phase for the simplest installation.

Does this unit require a drain line?

The MORI224-SS31A's integrated ice maker operates within the refrigerator's cooling system and does not require a separate floor drain like standalone ice machines do. A water supply connection is required for ice production, but no drain connection is needed.

What is the difference between this unit and the MORF224 refrigerator-freezer?

The MORI224 and MORF224 share the same 3.9 cu. ft. refrigerator section with identical shelving, MaxStore bin, 34°F–42°F temperature range, and 4.9 cu. ft. total capacity. The difference is what fills the remaining space: the MORI224 includes a crescent ice maker (7 lbs/day, 13 lbs storage) for fresh ice production, while the MORF224 includes a 1.0 cu. ft. freezer (-5°F to 0°F) for frozen food storage. Choose the MORI224 if you need a steady supply of ice. Choose the MORF224 if you need frozen storage for ice cream, frozen appetizers, and other frozen items.

How many cans does the refrigerator section hold?

The 3.9 cu. ft. refrigerator section holds up to 72 standard 12-oz cans when configured for maximum can storage. The actual count depends on how you configure the shelves, MaxStore bin, and whether you're also storing food, bottles, or other items alongside cans.

What are the cutout dimensions for the MORI224-SS31A?

The rough-in (cutout) dimensions are 24" W × 24" D × 34" to 35" H — the same cutout as every other Marvel 24-inch outdoor unit. The cabinet dimensions are 23-7/8" W × 23-3/4" D × 33-3/4" to 34-3/4" H. Ensure the water supply line is accessible at the installation location. Always refer to the manufacturer's specification sheet for the most current installation requirements.

Can the door swing be reversed?

Yes. The MORI224-SS31A features a field-reversible door that can be configured to open from the left or right during installation. One model number accommodates any cabinet layout.

Does this unit have a door lock?

Yes. The MORI224-SS31A includes an integrated door lock that secures both the refrigerator contents and ice storage bin behind the single solid stainless steel door.

What warranty covers the MORI224-SS31A?

The MORI224-SS31A is covered by Marvel's standard warranty: one (1) year parts and labor from the date of original purchase, plus a five (5) year sealed system warranty covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only). Cosmetic defects are covered for 60 days. The warranty applies to the original purchaser only and is non-transferable. See the complete Marvel warranty document for full terms and conditions.


Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Crescent Ice Maker, Door Lock & MaxStore Bin

Manufacturer Marvel Refrigeration (Middleby Residential)
Model Number MORI224-SS31A
Collection Marvel Outdoor Collection
UPC Code Contact Manufacturer
Indoor / Outdoor Rated Outdoor Use — Designed for Outdoor Installation
Configuration Built-In Undercounter — Refrigerator with Crescent Ice Maker
Product Type Outdoor Refrigerator with Built-In Crescent Ice Maker

Capacity & Storage

Total Capacity 4.9 cu. ft. (3.9 cu. ft. Refrigerator + Ice Maker Section)
Refrigerator Capacity 3.9 cu. ft. — Up to 72 Cans (12-oz)
Daily Ice Production Up to 7 lbs Per Day
Ice Storage Capacity Up to 13 lbs
Ice Type Crescent
Interior Shelves (Refrigerator) 3 — 2 Half-Width Cantilevered Stainless Steel, 1 Full-Width Fixed
Shelf Weight Capacity Up to 35 lbs (Cantilevered Shelves)
Adjustable Shelf Heights 11 Positions
MaxStore Bin Yes — Organizes Loose Items

Temperature & Cooling

Temperature Range 34°F to 42°F (Refrigerator Section)
Temperature Control Digital Controls
Cooling System Dynamic Cooling Technology (Rapid Cool-Down, Frost-Free, Temperature Stability)
Defrost Type Frost-Free (Automatic)

Dimensions & Weight

Width 23-7/8"
Depth (Without Door) 23-3/4"
Depth (With Door) 26-1/4"
Height 33-3/4" to 34-3/4"
Height (With Top Plate) 46-3/8"
Door Protrusion 26-3/8"
Shipping Weight 160 lbs
Shipping Dimensions 28" W × 31" D × 37" H

Cutout (Rough-In) Dimensions

Cutout Width 24"
Cutout Depth 24"
Cutout Height 34" to 35"

Controls & Features

Control Type Digital
Alerts Door Ajar, High/Low Temperature
Sabbath Mode Yes
Interior Lighting Arctic White LED Theater-Style
Door Lock Yes
Door Swing Field-Reversible (Left or Right)

Installation Requirements

Water Supply Required — Standard Household Water Line Connection for Ice Maker
Drain Line Not Required

Exterior & Interior

Exterior Material Stainless Steel
Door Style Solid Stainless Steel
Interior Color Arctic White

Electrical & Refrigerant

Voltage / Frequency / Amperage 115V / 60 Hz / 15A
Cord Length 6 ft
Refrigerant Type R-600a (Isobutane)
ENERGY STAR Yes
Eco Friendly Design Yes

Warranty

Parts & Labor Warranty 1 Year
Sealed System Warranty 5 Years (Compressor, Condenser, Evaporator, Drier & Connecting Tubing — Parts Only)
Cosmetic Defects 60 Days from Date of Purchase

Manufacturer

Brand Marvel Refrigeration
Parent Company Middleby Residential
Country of Origin USA (Designed & Built in America)
Customer Service +616.754.5601 | techsupport@MarvelRefrigeration.com
Website MarvelRefrigeration.com

Documentation & Resources

Specification Sheet Download MORI224 Spec Sheet
Warranty Document Download Marvel Warranty

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This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


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Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


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You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


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If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

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 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Description

Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Crescent Ice Maker (MORI224-SS31A)


Key Features

  • Refrigerator + Crescent Ice Maker in One Unit: The only outdoor unit in the Marvel Outdoor Collection that combines a full refrigerator and a built-in crescent ice maker behind a single door — 3.9 cu. ft. of refrigerator space plus an integrated ice maker that produces up to 7 lbs of crescent ice per day and stores up to 13 lbs, totaling 4.9 cu. ft. of combined capacity.
  • 3.9 Cu. Ft. Refrigerator — 72 Cans: The refrigerator section stores up to 72 standard 12-oz cans, or any combination of beverages, food, condiments, and ingredients at temperatures from 34°F to 42°F.
  • Built-In Crescent Ice Maker — 7 Lbs/Day, 13 Lbs Storage: The integrated crescent ice maker produces up to 7 pounds of crescent-shaped ice per day and stores up to 13 pounds — enough to keep drinks cold throughout a full day of outdoor entertaining without a separate ice machine or bags of store-bought ice.
  • Two Half-Width Cantilevered Shelves & One Full-Width Fixed Shelf: The refrigerator section includes 2 half-width cantilevered stainless steel shelves and 1 full-width fixed shelf — the half-width shelves create open vertical space alongside them for tall bottles, pitchers, and oversized items.
  • MaxStore Bin: Dedicated organizer bin keeps loose items — condiments, cheese, snacks, garnishes — contained and accessible instead of scattered across shelves.
  • Dynamic Cooling Technology: Marvel's advanced cooling system delivers rapid cool-down after door openings, frost-free operation that eliminates manual defrosting, and consistent temperature stability across the refrigerator section while the ice maker operates continuously.
  • Digital Controls — 34°F to 42°F: Precise digital temperature control for the refrigerator section from 34°F for ice-cold beverages and perishable food to 42°F for general cold storage.
  • Door Ajar & Temperature Alerts: Audible alerts sound when the door is left open and when the internal temperature rises or falls outside the set range — proactive protection for everything inside.
  • Arctic White LED Theater-Style Lighting: Dramatic theater-style interior LED lighting illuminates the refrigerator section with clean, even light for easy item identification, day or night.
  • Arctic White Interior: Clean, bright interior finish enhances visibility and provides a stain-resistant surface that wipes down easily.
  • Door Lock: Integrated door lock secures both the refrigerator contents and ice maker simultaneously.
  • Sabbath Mode: Disables interior lights, alarms, and digital displays while maintaining consistent refrigeration and ice production.
  • ENERGY STAR Certified: Meets ENERGY STAR energy efficiency standards — delivering combined refrigerator and ice maker performance with reduced energy consumption.
  • Field-Reversible Door: Solid stainless steel door can be configured to open left or right during installation.
  • Designed for Outdoor Use: Engineered and rated for outdoor environments including covered patios, grill islands, poolside bars, and outdoor kitchen cabinetry.
  • Made in the USA: Designed and built in America by Marvel Refrigeration — North America's longest-standing refrigeration company, established in 1892.

The Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Crescent Ice Maker, Door Lock & MaxStore Bin (MORI224-SS31A) answers the most common complaint about outdoor kitchens: you always run out of ice. Every other Marvel outdoor refrigerator stores food and beverages — but none of them make ice. To get ice, you either buy bags from the store, carry trays from the indoor freezer, or install a separate dedicated ice machine. The MORI224-SS31A eliminates the problem by building a crescent ice maker directly into the refrigerator. The ice maker produces up to 7 pounds of crescent ice per day and stores up to 13 pounds — a continuous supply of ice ready to go, right next to the cold beverages and food it's going into. The 3.9 cu. ft. refrigerator section stores up to 72 standard 12-oz cans at 34°F to 42°F, organized across two half-width cantilevered shelves, a full-width fixed shelf, and a MaxStore bin. Dynamic Cooling Technology maintains frost-free performance, the field-reversible door configures to any layout, and the door lock secures everything. ENERGY STAR certified, Sabbath Mode equipped, and designed and built in America with over 130 years of Marvel refrigeration expertise — the MORI224-SS31A delivers cold beverages, cold food, and fresh ice from a single 24-inch cutout.

Built-In Crescent Ice Maker — Fresh Ice Without a Separate Ice Machine

The MORI224-SS31A is the only Marvel outdoor unit that makes ice inside the refrigerator cabinet. The built-in crescent ice maker produces up to 7 pounds of crescent-shaped ice per day — a steady, automatic supply that replenishes as you use it. The ice storage bin holds up to 13 pounds at a time, enough to fill coolers, serve a round of drinks, or keep a seafood platter chilled for hours. Crescent ice is the familiar half-moon shape designed for mixed drinks, soft drinks, water glasses, and general food service — it displaces liquid efficiently, cools quickly, and fits standard glassware. Because the ice maker is integrated into the refrigerator's cooling system, it doesn't require a separate water drain — the unit connects to a standard household water supply line and produces ice continuously as long as the water is connected and the unit is running. This eliminates the need for a separate 15-inch or 24-inch dedicated ice machine, saving a cutout, a dedicated electrical circuit, and a drain connection — all while keeping fresh ice inside the same unit where the beverages and food are stored.

7 Lbs of Ice Per Day

The crescent ice maker produces up to 7 pounds of fresh ice daily — a continuous supply that automatically replenishes as you use it. That's enough for casual daily use and moderate entertaining without ever buying bags of ice or running to the indoor kitchen.

13 Lbs of Ice Storage

The ice storage bin holds up to 13 pounds of crescent ice at a time — ready to scoop and serve. The bin sits inside the refrigerated cabinet, so stored ice stays frozen and doesn't melt between uses even in warm outdoor conditions.

Crescent Ice Shape

Crescent ice is the classic half-moon shape used in restaurants, bars, and home kitchens worldwide. It displaces liquid to fill the glass, cools drinks quickly, and fits standard drinkware — ideal for mixed drinks, soft drinks, water, iced tea, and any beverage that needs ice.

No Separate Drain Required

Unlike standalone ice machines that require a dedicated drain line, the MORI224-SS31A's integrated ice maker operates within the refrigerator's sealed system. The unit requires a water supply connection for ice production but does not require a separate floor drain.


3.9 Cu. Ft. Refrigerator — Shelving, MaxStore Bin & Tall Item Flexibility

The MORI224-SS31A's refrigerator section is identical in layout to the MORF224 refrigerator-freezer: 3.9 cu. ft. of food-grade cold storage organized around a three-shelf configuration. Two half-width cantilevered stainless steel shelves hold up to 35 pounds each across 11 adjustable height positions. The half-width design leaves the adjacent half of the cabinet open for tall items — wine bottles, two-liter bottles, pitchers, and tall condiment containers stored upright alongside the shelves. A full-width fixed shelf provides a stable base for heavier items or full rows of cans. The MaxStore bin keeps loose items organized — condiments, cheese, snacks, and garnishes stay contained instead of rolling around on open shelves. The digital control panel sets the refrigerator temperature from 34°F to 42°F, focused on the food-safe cold storage range that matters most when you're serving food and beverages alongside fresh ice.

Two Half-Width Cantilevered Shelves

Two half-width cantilevered stainless steel shelves hold up to 35 pounds each and adjust across 11 height positions. The half-width design creates open vertical space alongside each shelf for tall bottles, pitchers, and oversized items that won't fit under a full-width shelf.

MaxStore Bin

The dedicated MaxStore bin organizes loose items — condiment packets, cheese wedges, garnish containers, small snacks, and anything that would otherwise scatter across open shelves. Keeps frequently accessed small items contained and within easy reach.

Field-Reversible Door

The solid stainless steel door can be configured to open left or right during installation — one model number accommodates any cabinet layout, any traffic flow, any outdoor kitchen configuration.

Door Lock

The integrated door lock secures the refrigerator contents and ice storage bin simultaneously — critical for outdoor installations where the unit is accessible to guests, children, or service staff.


Dynamic Cooling Technology & Smart Features — Refrigeration + Ice Production in One System

Running a refrigerator and an ice maker from the same compressor and cooling system requires precise engineering — especially in an outdoor unit where ambient temperatures fluctuate and the door opens frequently during entertaining. The MORI224-SS31A's Dynamic Cooling Technology manages both functions simultaneously: rapid cool-down recovers the refrigerator temperature quickly after each door opening while the ice maker continues its freeze cycle; frost-free operation prevents ice buildup in the refrigerator section; and temperature stability maintains the set point across the entire 3.9 cu. ft. refrigerator space even as the ice maker draws cooling capacity for ice production. Arctic white LED theater-style lighting illuminates the refrigerator interior, Sabbath Mode maintains both refrigeration and ice production while disabling lights and displays, and ENERGY STAR certification confirms that combined operation comes with energy efficiency.

Arctic White LED Theater-Style Lighting

Theater-style LED lighting illuminates the refrigerator section with dramatic, even light — making item identification effortless during evening and nighttime outdoor entertaining. See your beverages, your food, and your ice bin clearly every time you open the door.

Sabbath Mode

Sabbath Mode disables interior LED lighting, audible alerts, and digital displays while maintaining consistent refrigeration temperature and ice production. Food, beverages, and ice remain properly stored without any user interaction required.


Built-In Ice Maker vs. Separate Ice Machine — One Cutout or Two?

The decision between the MORI224-SS31A and a separate refrigerator plus a standalone ice machine comes down to space, capacity, and ice volume. The MORI224 gives you refrigeration and ice production in a single 24-inch cutout — saving the second cutout, the second electrical circuit, and the drain connection that a standalone ice machine would require. The trade-off is that the built-in ice maker produces 7 lbs of ice per day and stores 13 lbs — plenty for casual daily use and moderate entertaining, but less than a dedicated Marvel outdoor crescent ice maker (MOCR215) which produces significantly more ice. If you entertain frequently with large groups and need a high-volume ice supply alongside maximum refrigerator capacity, separate units give you both. If you want cold storage, organized shelving, and a steady supply of fresh ice from a single installation, the MORI224 delivers all three.

Feature

MORI224 — Fridge + Ice Maker

MORF224 — Fridge + Freezer

MORE124 — All-Refrigerator

Built-In Ice Maker Yes — 7 lbs/day, 13 lbs storage No No
Freezer No Yes — 1.0 cu. ft. (-5°F to 0°F) No
Refrigerator Capacity 3.9 cu. ft. 3.9 cu. ft. 5.3 cu. ft.
Total Capacity 4.9 cu. ft. 4.9 cu. ft. 5.3 cu. ft.
12-oz Cans 72 72 154
Refrigerator Temp Range 34°F–42°F 34°F–42°F 34°F–60°F
Shelves / MaxStore 2 Half-Width + 1 Fixed / Yes 2 Half-Width + 1 Fixed / Yes 2 Cantilevered SS / No
Water Line Required Yes No No
Door Reversible Yes Yes Yes
Best For Cold storage + fresh ice from one cutout Cold storage + frozen items in one unit Maximum refrigerator-only capacity

The Marvel Difference — Over 130 Years of Refrigeration Expertise

Marvel Refrigeration has been manufacturing refrigeration products since 1892 — making them North America's longest-standing refrigeration company with over 130 years of continuous expertise. Every MORI224-SS31A outdoor refrigerator with crescent ice maker is designed and built in America to Marvel's 15 Distinct Quality Details — a set of engineering and manufacturing standards that define every product in the lineup. As part of the Middleby Residential luxury appliance portfolio, Marvel maintains the craftsmanship, materials, and performance testing that serious outdoor kitchens demand. The Marvel Outdoor Collection — including refrigerators, refrigerator-freezers, refrigerators with ice makers, refrigerated drawers, beverage centers, wine refrigerators, clear ice machines, nugget ice machines, and crescent ice makers — gives you a complete outdoor refrigeration ecosystem from one manufacturer with the heritage and expertise to back every unit. Visit MarvelRefrigeration.com to explore the full Marvel Outdoor Collection.


Marvel Warranty Coverage — MORI224-SS31A

Marvel Refrigeration Limited Warranty

Marvel warrants to the original purchaser that the outdoor refrigerator with crescent ice maker and all parts are free from defects in material and workmanship under normal residential use. Full unit warranty: one (1) year from the date of original purchase, including parts and labor. Cosmetic defects are covered for sixty (60) days from purchase. Sealed system warranty: five (5) years covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only, labor not included). This warranty applies only to the original purchaser and is non-transferable. The warranty applies to units operated outside only if designed for outdoor use by model and serial number. Exclusions include non-residential use, negligence, accident, improper use, maintenance, installation, service, repair, acts of God, consumable parts (water filters, light bulbs), and food or beverage loss. All service must be performed by a Marvel factory authorized servicer. Refer to the manufacturer's warranty document for complete terms and conditions.


Manufacturer Information & Documentation

Download official Marvel specification sheets and warranty documents for the MORI224-SS31A 24-inch outdoor refrigerator with crescent ice maker, door lock, and MaxStore bin.


Frequently Asked Questions — Marvel Outdoor 24-Inch Refrigerator with Crescent Ice Maker

Can the Marvel MORI224-SS31A be used outdoors?

Yes. The MORI224-SS31A is part of the Marvel Outdoor Collection and is specifically designed and rated for outdoor use. Both the refrigerator section and the crescent ice maker are engineered to perform in outdoor kitchens, covered patios, grill islands, and poolside entertainment areas.

How much ice does this unit make per day?

The built-in crescent ice maker produces up to 7 pounds of ice per day and stores up to 13 pounds. Ice production is continuous and automatic as long as the unit is connected to a water supply and powered on. Actual production rates may vary based on ambient temperature and frequency of door openings.

Does this unit require a water line connection?

Yes. The crescent ice maker requires a connection to a standard household water supply line. This is the key installation difference between the MORI224 and Marvel's all-refrigerator outdoor models (MORE124, MORE224, MORE215), which do not require a water connection. Plan your water supply routing during the kitchen build-out phase for the simplest installation.

Does this unit require a drain line?

The MORI224-SS31A's integrated ice maker operates within the refrigerator's cooling system and does not require a separate floor drain like standalone ice machines do. A water supply connection is required for ice production, but no drain connection is needed.

What is the difference between this unit and the MORF224 refrigerator-freezer?

The MORI224 and MORF224 share the same 3.9 cu. ft. refrigerator section with identical shelving, MaxStore bin, 34°F–42°F temperature range, and 4.9 cu. ft. total capacity. The difference is what fills the remaining space: the MORI224 includes a crescent ice maker (7 lbs/day, 13 lbs storage) for fresh ice production, while the MORF224 includes a 1.0 cu. ft. freezer (-5°F to 0°F) for frozen food storage. Choose the MORI224 if you need a steady supply of ice. Choose the MORF224 if you need frozen storage for ice cream, frozen appetizers, and other frozen items.

How many cans does the refrigerator section hold?

The 3.9 cu. ft. refrigerator section holds up to 72 standard 12-oz cans when configured for maximum can storage. The actual count depends on how you configure the shelves, MaxStore bin, and whether you're also storing food, bottles, or other items alongside cans.

What are the cutout dimensions for the MORI224-SS31A?

The rough-in (cutout) dimensions are 24" W × 24" D × 34" to 35" H — the same cutout as every other Marvel 24-inch outdoor unit. The cabinet dimensions are 23-7/8" W × 23-3/4" D × 33-3/4" to 34-3/4" H. Ensure the water supply line is accessible at the installation location. Always refer to the manufacturer's specification sheet for the most current installation requirements.

Can the door swing be reversed?

Yes. The MORI224-SS31A features a field-reversible door that can be configured to open from the left or right during installation. One model number accommodates any cabinet layout.

Does this unit have a door lock?

Yes. The MORI224-SS31A includes an integrated door lock that secures both the refrigerator contents and ice storage bin behind the single solid stainless steel door.

What warranty covers the MORI224-SS31A?

The MORI224-SS31A is covered by Marvel's standard warranty: one (1) year parts and labor from the date of original purchase, plus a five (5) year sealed system warranty covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only). Cosmetic defects are covered for 60 days. The warranty applies to the original purchaser only and is non-transferable. See the complete Marvel warranty document for full terms and conditions.


Specs & Dimensions

Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Crescent Ice Maker, Door Lock & MaxStore Bin

Manufacturer Marvel Refrigeration (Middleby Residential)
Model Number MORI224-SS31A
Collection Marvel Outdoor Collection
UPC Code Contact Manufacturer
Indoor / Outdoor Rated Outdoor Use — Designed for Outdoor Installation
Configuration Built-In Undercounter — Refrigerator with Crescent Ice Maker
Product Type Outdoor Refrigerator with Built-In Crescent Ice Maker

Capacity & Storage

Total Capacity 4.9 cu. ft. (3.9 cu. ft. Refrigerator + Ice Maker Section)
Refrigerator Capacity 3.9 cu. ft. — Up to 72 Cans (12-oz)
Daily Ice Production Up to 7 lbs Per Day
Ice Storage Capacity Up to 13 lbs
Ice Type Crescent
Interior Shelves (Refrigerator) 3 — 2 Half-Width Cantilevered Stainless Steel, 1 Full-Width Fixed
Shelf Weight Capacity Up to 35 lbs (Cantilevered Shelves)
Adjustable Shelf Heights 11 Positions
MaxStore Bin Yes — Organizes Loose Items

Temperature & Cooling

Temperature Range 34°F to 42°F (Refrigerator Section)
Temperature Control Digital Controls
Cooling System Dynamic Cooling Technology (Rapid Cool-Down, Frost-Free, Temperature Stability)
Defrost Type Frost-Free (Automatic)

Dimensions & Weight

Width 23-7/8"
Depth (Without Door) 23-3/4"
Depth (With Door) 26-1/4"
Height 33-3/4" to 34-3/4"
Height (With Top Plate) 46-3/8"
Door Protrusion 26-3/8"
Shipping Weight 160 lbs
Shipping Dimensions 28" W × 31" D × 37" H

Cutout (Rough-In) Dimensions

Cutout Width 24"
Cutout Depth 24"
Cutout Height 34" to 35"

Controls & Features

Control Type Digital
Alerts Door Ajar, High/Low Temperature
Sabbath Mode Yes
Interior Lighting Arctic White LED Theater-Style
Door Lock Yes
Door Swing Field-Reversible (Left or Right)

Installation Requirements

Water Supply Required — Standard Household Water Line Connection for Ice Maker
Drain Line Not Required

Exterior & Interior

Exterior Material Stainless Steel
Door Style Solid Stainless Steel
Interior Color Arctic White

Electrical & Refrigerant

Voltage / Frequency / Amperage 115V / 60 Hz / 15A
Cord Length 6 ft
Refrigerant Type R-600a (Isobutane)
ENERGY STAR Yes
Eco Friendly Design Yes

Warranty

Parts & Labor Warranty 1 Year
Sealed System Warranty 5 Years (Compressor, Condenser, Evaporator, Drier & Connecting Tubing — Parts Only)
Cosmetic Defects 60 Days from Date of Purchase

Manufacturer

Brand Marvel Refrigeration
Parent Company Middleby Residential
Country of Origin USA (Designed & Built in America)
Customer Service +616.754.5601 | techsupport@MarvelRefrigeration.com
Website MarvelRefrigeration.com

Documentation & Resources

Specification Sheet Download MORI224 Spec Sheet
Warranty Document Download Marvel Warranty
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.