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Marvel 24" Outdoor Fridge | Door Storage & MaxStore Bin
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Marvel 24-Inch 5.1 Cu. Ft. Outdoor Refrigerator With Door Storage And Maxstore Bin

SKU MORE224-SS51A
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Original Price $4,099.00
Current Price $3,729.00
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Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Door Lock & MaxStore Bin — Built-In Undercounter All-Refrigerator


Key Features

  • 5.1 Cu. Ft. Capacity: Generous 5.1 cubic feet of refrigerated storage holds up to 146 standard 12-oz cans — more than enough to keep an entire outdoor entertaining space stocked with cold beverages, fresh food, and ingredients.
  • Cantilevered Shelving System: Stainless steel cantilevered shelves hold up to 35 pounds each and feature 11 adjustable height positions — configure the interior precisely for any combination of tall bottles, platters, food containers, and canned beverages.
  • Three Interior Shelves: Includes 1 full-width stainless steel glide-out shelf, 1 half-width cantilevered stainless steel shelf, and 1 fixed stainless steel-framed glass shelf — three distinct shelf types that provide maximum storage flexibility.
  • Half-Width Shelf for Tall Item Storage: The half-width cantilevered shelf creates an open vertical space alongside it, accommodating tall bottles, pitchers, wine bottles, and oversized items that won't fit under a full-width shelf.
  • MaxStore Bin: Dedicated organizer bin keeps loose items — condiments, cheese, snacks, garnishes — contained and accessible instead of scattered across shelves.
  • Easy-Access Door Storage: Built-in door storage provides additional capacity for frequently accessed items like condiment bottles, mixers, and small beverages.
  • Dynamic Cooling Technology: Marvel's advanced cooling system delivers rapid cool-down after door openings, frost-free operation that eliminates manual defrosting, and consistent temperature stability across the entire cabinet.
  • Digital Controls — 34°F to 60°F: Precise digital temperature control lets you set the refrigerator anywhere from 34°F for ice-cold beverage storage to 60°F for items that benefit from cellar-temperature holding.
  • Door Ajar & Temperature Alerts: Audible alerts sound when the door is left open and when the internal temperature rises or falls outside the set range — proactive protection for everything inside.
  • Arctic White LED Theater-Style Lighting: Dramatic theater-style interior LED lighting illuminates every shelf level with clean, even light for easy item identification, day or night.
  • Door Lock: Integrated door lock secures the contents — especially important for outdoor installations where the refrigerator is accessible to guests, children, or service staff.
  • Sabbath Mode: Disables interior lights, alarms, and digital displays while maintaining consistent refrigeration performance.
  • ENERGY STAR Certified: Meets ENERGY STAR energy efficiency standards — delivering full 5.1 cu. ft. refrigeration capacity with reduced energy consumption.
  • Designed for Outdoor Use: Engineered and rated for outdoor environments including covered patios, grill islands, poolside bars, and outdoor kitchen cabinetry.
  • Right-Hand Door Swing: Door is hinged on the right (opens from left). For left-hand swing, see model MORE224-SS51A.
  • Made in the USA: Designed and built in America by Marvel Refrigeration — North America's longest-standing refrigeration company, established in 1892.

The Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Door Lock & MaxStore Bin (MORE224-SS41A) is a full-size undercounter outdoor refrigerator built for serious outdoor kitchens that need more than beverage cooling — they need genuine food-grade refrigeration. With 5.1 cubic feet of capacity, three interior shelves including a stainless steel glide-out shelf and a half-width cantilevered shelf for tall item storage, plus easy-access door storage and a dedicated MaxStore bin for loose items, the MORE224-SS41A organizes everything from 146 canned beverages to fresh food, platters, condiments, and ingredients — all at a precise temperature you control from 34°F to 60°F. The cantilevered shelving system holds up to 35 pounds per shelf across 11 adjustable height positions, meaning you can configure the interior for any combination of items your outdoor kitchen demands. Dynamic Cooling Technology delivers rapid recovery after door openings, frost-free operation, and consistent temperature stability across the entire cabinet — critical performance features in outdoor environments where ambient temperatures fluctuate and the door gets opened constantly during entertaining. A door lock secures the contents, audible alerts flag door-ajar and temperature excursions, and arctic white LED theater-style lighting illuminates every shelf level. ENERGY STAR certified, Sabbath Mode equipped, and designed and built in America with over 130 years of Marvel refrigeration expertise, the MORE224-SS41A is the outdoor refrigerator that works as hard as you do when you're entertaining.

Cantilevered Shelving & Interior Organization — Configure the Interior for Any Occasion

The MORE224-SS41A isn't just a big box with cold air — it's an organized refrigeration system built around a cantilevered shelving platform that lets you configure the interior to match exactly what you're storing. The cantilevered design means shelves mount on wall-mounted brackets without center supports, creating unobstructed access to the full width and depth of each shelf level. Each stainless steel shelf holds up to 35 pounds and adjusts across 11 height positions, so you can accommodate everything from stacked 12-oz cans to tall wine bottles, full-size serving platters, and oversized food containers. The three-shelf configuration — a full-width stainless steel glide-out shelf, a half-width cantilevered stainless steel shelf, and a fixed stainless steel-framed glass shelf — gives you three distinct storage solutions in one unit. The half-width shelf is a particularly thoughtful design: it occupies only half the width, leaving the other half open for tall items like wine bottles, two-liter bottles, pitchers, or large condiment containers that won't fit under a standard full-width shelf.

Full-Width Stainless Steel Glide-Out Shelf

A full-width stainless steel shelf on glide-out rails extends smoothly for easy access to items stored at the back — no reaching, no rearranging. The glide-out mechanism makes this shelf ideal for heavy platters, food prep containers, and items you access frequently during entertaining.

Half-Width Cantilevered Shelf — Tall Item Storage

The half-width cantilevered stainless steel shelf creates dedicated tall-item storage alongside it — wine bottles, two-liter bottles, pitchers, and oversized containers fit in the open vertical space without removing or repositioning shelves.

MaxStore Bin

The dedicated MaxStore bin organizes loose items — condiment packets, cheese wedges, garnish containers, small snacks, and anything that would otherwise roll around on an open shelf. Keeps frequently accessed small items contained and within reach.

Easy-Access Door Storage

Built-in door storage provides additional capacity for condiment bottles, mixers, small beverages, and frequently accessed items — keeping them at the front of the refrigerator where they're immediately visible and reachable when the door opens.


Dynamic Cooling Technology & Digital Controls — Outdoor-Grade Refrigeration Performance

Outdoor refrigeration faces challenges that indoor units never encounter — ambient temperatures that swing from cool mornings to scorching afternoons, frequent door openings during parties and cookouts, and the need to maintain food-safe temperatures in demanding conditions. The MORE224-SS41A addresses all of this through Dynamic Cooling Technology — Marvel's advanced refrigeration system that delivers three critical performance benefits. First, rapid cool-down: after every door opening, the system recovers quickly to the set temperature, minimizing the warm-air intrusion that's inevitable during busy outdoor entertaining. Second, frost-free operation: automatic defrost eliminates the ice buildup that degrades performance in humid outdoor environments, so you never need to manually defrost the unit. Third, temperature stability: consistent cooling across the entire 5.1 cu. ft. interior ensures that items on the bottom shelf stay as cold as items on the top. The digital control panel lets you set the temperature anywhere from 34°F to 60°F — cold enough for ice-cold beverages at the low end, or warm enough for cellar-temperature wine and items that don't need aggressive chilling at the high end.

Temperature Range: 34°F to 60°F

The broad 34°F to 60°F temperature range accommodates virtually any refrigeration need — set it to 34°F–38°F for ice-cold beverages and perishable food, 40°F–45°F for general food storage, or 50°F–60°F for cellar-temperature wine and items that benefit from cool but not cold storage.

Door Ajar & Temperature Alerts

Audible alerts sound when the door is left open and when the internal temperature rises above or falls below the set range. In outdoor environments where doors get left open during busy entertaining, these alerts protect both food safety and energy efficiency.

Door Lock

The integrated door lock secures the refrigerator contents — critical for outdoor installations where the unit is accessible to guests, children, or service staff. Prevents unauthorized access and protects food safety when the outdoor kitchen is unattended.

ENERGY STAR Certified

The MORE224-SS41A meets ENERGY STAR energy efficiency requirements — delivering full 5.1 cu. ft. outdoor refrigeration capacity with reduced energy consumption. Lower utility bills and a smaller environmental footprint, even during heavy seasonal use.


Theater-Style LED Lighting & Smart Features — Built for Real Outdoor Use

The MORE224-SS41A includes the features that make an outdoor refrigerator genuinely useful — not just cold, but practical, accessible, and easy to live with. Arctic white LED theater-style lighting illuminates every shelf level with clean, even light, making it easy to find what you need even during evening cookouts when natural light is gone. The arctic white interior enhances that visibility and provides a clean, stain-resistant surface that wipes down easily. Sabbath Mode disables interior lights, audible alerts, and digital displays while maintaining consistent refrigeration — meeting the needs of observant households without compromising food safety. The solid stainless steel door provides premium outdoor durability and a professional appearance that coordinates with stainless grills, sinks, and other outdoor kitchen components.

Arctic White LED Theater-Style Lighting

Theater-style LED lighting delivers dramatic, even illumination across every shelf level — making item identification effortless during evening and nighttime outdoor entertaining. The arctic white color temperature provides clean, true-to-life lighting inside the arctic white interior.

Sabbath Mode

Sabbath Mode disables interior LED lighting, audible alerts, and digital displays while maintaining consistent refrigeration temperature throughout the unit. Food and beverages remain properly stored without any user interaction required.


Outdoor Refrigerator vs. Outdoor Beverage Center — Choosing the Right 24-Inch Marvel Outdoor Unit

Marvel offers both a 24-inch outdoor refrigerator (MORE224) and 24-inch outdoor beverage centers in the Essential Series — and the distinction matters. The MORE224-SS41A is a full-featured all-refrigerator with a solid stainless steel door, three configurable shelves (including a glide-out and a half-width for tall items), a MaxStore bin, door storage, and Dynamic Cooling Technology that delivers frost-free, food-safe performance from 34°F to 60°F. It's designed to store both food and beverages — from platters and fresh ingredients to 146 cans of beer and soda. Marvel's outdoor beverage centers, by contrast, feature glass doors for display, adjustable glass shelves optimized for cans and bottles, and are purpose-built for beverage-only storage. If your outdoor kitchen needs to store food, platters, condiments, and beverages together in one unit, the MORE224-SS41A is the right choice. If you need a dedicated, glass-door beverage display, a Marvel outdoor beverage center is the better fit.


The Marvel Difference — Over 130 Years of Refrigeration Expertise

Marvel Refrigeration has been manufacturing refrigeration products since 1892 — making them North America's longest-standing refrigeration company with over 130 years of continuous expertise. Every MORE224-SS41A outdoor refrigerator is designed and built in America to Marvel's 15 Distinct Quality Details — a set of engineering and manufacturing standards that define every product in the lineup. As part of the Middleby Residential luxury appliance portfolio, Marvel maintains the craftsmanship, materials, and performance testing that serious outdoor kitchens demand. The Marvel Outdoor Collection — including refrigerators, beverage centers, wine refrigerators, clear ice machines, nugget ice machines, and crescent ice makers — gives you a complete outdoor refrigeration ecosystem from one manufacturer with the heritage and expertise to back every unit. Visit MarvelRefrigeration.com to explore the full Marvel Outdoor Collection.


Marvel Warranty Coverage — MORE224-SS41A

Marvel Refrigeration Limited Warranty

Marvel warrants to the original purchaser that the outdoor refrigerator and all parts are free from defects in material and workmanship under normal residential use. Full unit warranty: one (1) year from the date of original purchase, including parts and labor. Cosmetic defects are covered for sixty (60) days from purchase. Sealed system warranty: five (5) years covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only, labor not included). This warranty applies only to the original purchaser and is non-transferable. The warranty applies to units operated outside only if designed for outdoor use by model and serial number. Exclusions include non-residential use, negligence, accident, improper use, maintenance, installation, service, repair, acts of God, consumable parts (water filters, light bulbs), and food or beverage loss. All service must be performed by a Marvel factory authorized servicer. Refer to the manufacturer's warranty document for complete terms and conditions.


Manufacturer Information & Documentation

Download official Marvel specification sheets and warranty documents for the MORE224-SS41A 24-inch outdoor refrigerator with door lock and MaxStore bin.


Frequently Asked Questions — Marvel Outdoor 24-Inch Refrigerator

Can the Marvel MORE224-SS41A be used outdoors?

Yes. The MORE224-SS41A is part of the Marvel Outdoor Collection and is specifically designed and rated for outdoor use. Its solid stainless steel door, Dynamic Cooling Technology, and outdoor-rated construction are engineered to perform in outdoor kitchens, covered patios, grill islands, and poolside entertainment areas.

What temperature range does this refrigerator offer?

The MORE224-SS41A adjusts from 34°F to 60°F through the digital control panel. Set it to 34°F–38°F for ice-cold beverages and perishable food, 40°F–45°F for general food storage, or 50°F–60°F for cellar-temperature wine and items that benefit from cool but not aggressive chilling.

How many cans does this refrigerator hold?

The MORE224-SS41A holds up to 146 standard 12-oz cans when configured for maximum can storage. However, the flexible shelving system also accommodates food platters, tall bottles, condiments, and mixed storage configurations — the actual can count depends on how you configure the three interior shelves, MaxStore bin, and door storage.

What is Dynamic Cooling Technology?

Dynamic Cooling Technology is Marvel's advanced refrigeration system that delivers three key performance benefits: rapid cool-down after door openings to minimize temperature fluctuation, frost-free operation that eliminates manual defrosting, and consistent temperature stability across the entire 5.1 cu. ft. cabinet. These features are particularly important in outdoor environments where ambient temperatures fluctuate and the door is opened frequently during entertaining.

What is the MaxStore bin?

The MaxStore bin is a dedicated organizer bin that keeps loose items contained and accessible — condiment packets, cheese wedges, garnish containers, small snacks, and anything that would otherwise scatter across open shelves. It sits inside the refrigerator and can be repositioned as needed.

Can the door swing be reversed?

No — the MORE224-SS41A is a right-hand swing model (door hinged on the right, opens from the left). Unlike Marvel's beverage centers and ice machines that feature field-reversible hinges, the MORE224 outdoor refrigerator is sold in dedicated left-swing and right-swing models. For left-hand swing, order the MORE224-SS51A. Choose the swing direction that matches your cabinet layout and traffic flow before ordering.

What are the cutout dimensions for the MORE224-SS41A?

The rough-in (cutout) dimensions are 24" W × 24" D × 34" to 35" H. The cabinet dimensions are 23-7/8" W × 23-3/4" D × 33-3/4" to 34-3/4" H. Always refer to the manufacturer's specification sheet for the most current installation requirements and allow for proper ventilation clearances.

What is the difference between the outdoor refrigerator and an outdoor beverage center?

The MORE224 outdoor refrigerator is a full-featured all-refrigerator with a solid stainless steel door, three configurable stainless steel shelves (including a glide-out), MaxStore bin, door storage, and Dynamic Cooling Technology — designed for both food and beverage storage from 34°F to 60°F. Marvel's outdoor beverage centers feature glass doors for beverage display, adjustable glass shelves optimized for cans and bottles, and are purpose-built for beverage-only storage. Choose the refrigerator if you need to store food alongside beverages; choose a beverage center if you need a dedicated, glass-door beverage display.

Does this refrigerator have a door lock?

Yes. The MORE224-SS41A includes an integrated door lock that secures the contents. This is especially important for outdoor installations where the refrigerator may be accessible to guests, children, or service staff when you're not actively monitoring the outdoor kitchen.

What warranty covers the MORE224-SS41A?

The MORE224-SS41A is covered by Marvel's standard warranty: one (1) year parts and labor from the date of original purchase, plus a five (5) year sealed system warranty covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only). Cosmetic defects are covered for 60 days. The warranty applies to the original purchaser only and is non-transferable. See the complete Marvel warranty document for full terms and conditions.


Marvel MORE224-SS41A — Full Specifications & Dimensions

Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Door Lock & MaxStore Bin

Manufacturer Marvel Refrigeration (Middleby Residential)
Model Number MORE224-SS41A (Right-Hand Swing)
Left-Hand Swing Model MORE224-SS51A
Collection Marvel Outdoor Collection
UPC Code Contact Manufacturer
Indoor / Outdoor Rated Outdoor Use — Designed for Outdoor Installation
Configuration Built-In Undercounter (Solid Door — All-Refrigerator)
Product Type Outdoor Refrigerator (Food & Beverage Storage)

Capacity & Storage

Total Capacity 5.1 cu. ft.
12-oz Can Capacity Up to 146 Cans
Interior Shelves 3 — 1 Full-Width Stainless Steel Glide-Out, 1 Half-Width Cantilevered Stainless Steel, 1 Fixed Stainless Steel-Framed Glass
Shelf Weight Capacity Up to 35 lbs (Cantilevered Shelves)
Adjustable Shelf Heights 11 Positions
MaxStore Bin Yes — Organizes Loose Items
Door Storage Yes — Easy-Access Door Storage

Temperature & Cooling

Temperature Range 34°F to 60°F
Temperature Control Digital Controls
Cooling System Dynamic Cooling Technology (Rapid Cool-Down, Frost-Free, Temperature Stability)
Defrost Type Frost-Free (Automatic)

Dimensions & Weight

Width 23-7/8"
Depth (Without Door) 23-3/4"
Depth (With Door) 26-1/4"
Height 33-3/4" to 34-3/4"
Height (With Top Plate) 46-3/8"
Door Protrusion 26-3/8"
Shipping Weight 160 lbs
Shipping Dimensions 28" W × 31" D × 37" H

Cutout (Rough-In) Dimensions

Cutout Width 24"
Cutout Depth 24"
Cutout Height 34" to 35"

Controls & Features

Control Type Digital
Alerts Door Ajar, High/Low Temperature
Sabbath Mode Yes
Interior Lighting Arctic White LED Theater-Style
Door Lock Yes
Door Swing Right-Hand Hinge (SS41A) — Not Field-Reversible; Left-Hand Model: MORE224-SS51A

Exterior & Interior

Exterior Material Stainless Steel
Door Style Solid Stainless Steel
Door Color Stainless Steel
Primary Color Stainless Steel
Interior Color Arctic White

Electrical & Refrigerant

Voltage / Frequency / Amperage 115V / 60 Hz / 15A
Cord Length 6 ft
Refrigerant Type R-600a (Isobutane)
ENERGY STAR Yes
Eco Friendly Design Yes

Warranty

Parts & Labor Warranty 1 Year
Sealed System Warranty 5 Years (Compressor, Condenser, Evaporator, Drier & Connecting Tubing — Parts Only)
Cosmetic Defects 60 Days from Date of Purchase

Manufacturer

Brand Marvel Refrigeration
Parent Company Middleby Residential
Country of Origin USA (Designed & Built in America)
Customer Service +616.754.5601 | techsupport@MarvelRefrigeration.com
Website MarvelRefrigeration.com

Documentation & Resources

Specification Sheet Download MORE224 Spec Sheet
Warranty Document Download Marvel Warranty

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Description

Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Door Lock & MaxStore Bin — Built-In Undercounter All-Refrigerator


Key Features

  • 5.1 Cu. Ft. Capacity: Generous 5.1 cubic feet of refrigerated storage holds up to 146 standard 12-oz cans — more than enough to keep an entire outdoor entertaining space stocked with cold beverages, fresh food, and ingredients.
  • Cantilevered Shelving System: Stainless steel cantilevered shelves hold up to 35 pounds each and feature 11 adjustable height positions — configure the interior precisely for any combination of tall bottles, platters, food containers, and canned beverages.
  • Three Interior Shelves: Includes 1 full-width stainless steel glide-out shelf, 1 half-width cantilevered stainless steel shelf, and 1 fixed stainless steel-framed glass shelf — three distinct shelf types that provide maximum storage flexibility.
  • Half-Width Shelf for Tall Item Storage: The half-width cantilevered shelf creates an open vertical space alongside it, accommodating tall bottles, pitchers, wine bottles, and oversized items that won't fit under a full-width shelf.
  • MaxStore Bin: Dedicated organizer bin keeps loose items — condiments, cheese, snacks, garnishes — contained and accessible instead of scattered across shelves.
  • Easy-Access Door Storage: Built-in door storage provides additional capacity for frequently accessed items like condiment bottles, mixers, and small beverages.
  • Dynamic Cooling Technology: Marvel's advanced cooling system delivers rapid cool-down after door openings, frost-free operation that eliminates manual defrosting, and consistent temperature stability across the entire cabinet.
  • Digital Controls — 34°F to 60°F: Precise digital temperature control lets you set the refrigerator anywhere from 34°F for ice-cold beverage storage to 60°F for items that benefit from cellar-temperature holding.
  • Door Ajar & Temperature Alerts: Audible alerts sound when the door is left open and when the internal temperature rises or falls outside the set range — proactive protection for everything inside.
  • Arctic White LED Theater-Style Lighting: Dramatic theater-style interior LED lighting illuminates every shelf level with clean, even light for easy item identification, day or night.
  • Door Lock: Integrated door lock secures the contents — especially important for outdoor installations where the refrigerator is accessible to guests, children, or service staff.
  • Sabbath Mode: Disables interior lights, alarms, and digital displays while maintaining consistent refrigeration performance.
  • ENERGY STAR Certified: Meets ENERGY STAR energy efficiency standards — delivering full 5.1 cu. ft. refrigeration capacity with reduced energy consumption.
  • Designed for Outdoor Use: Engineered and rated for outdoor environments including covered patios, grill islands, poolside bars, and outdoor kitchen cabinetry.
  • Right-Hand Door Swing: Door is hinged on the right (opens from left). For left-hand swing, see model MORE224-SS51A.
  • Made in the USA: Designed and built in America by Marvel Refrigeration — North America's longest-standing refrigeration company, established in 1892.

The Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Door Lock & MaxStore Bin (MORE224-SS41A) is a full-size undercounter outdoor refrigerator built for serious outdoor kitchens that need more than beverage cooling — they need genuine food-grade refrigeration. With 5.1 cubic feet of capacity, three interior shelves including a stainless steel glide-out shelf and a half-width cantilevered shelf for tall item storage, plus easy-access door storage and a dedicated MaxStore bin for loose items, the MORE224-SS41A organizes everything from 146 canned beverages to fresh food, platters, condiments, and ingredients — all at a precise temperature you control from 34°F to 60°F. The cantilevered shelving system holds up to 35 pounds per shelf across 11 adjustable height positions, meaning you can configure the interior for any combination of items your outdoor kitchen demands. Dynamic Cooling Technology delivers rapid recovery after door openings, frost-free operation, and consistent temperature stability across the entire cabinet — critical performance features in outdoor environments where ambient temperatures fluctuate and the door gets opened constantly during entertaining. A door lock secures the contents, audible alerts flag door-ajar and temperature excursions, and arctic white LED theater-style lighting illuminates every shelf level. ENERGY STAR certified, Sabbath Mode equipped, and designed and built in America with over 130 years of Marvel refrigeration expertise, the MORE224-SS41A is the outdoor refrigerator that works as hard as you do when you're entertaining.

Cantilevered Shelving & Interior Organization — Configure the Interior for Any Occasion

The MORE224-SS41A isn't just a big box with cold air — it's an organized refrigeration system built around a cantilevered shelving platform that lets you configure the interior to match exactly what you're storing. The cantilevered design means shelves mount on wall-mounted brackets without center supports, creating unobstructed access to the full width and depth of each shelf level. Each stainless steel shelf holds up to 35 pounds and adjusts across 11 height positions, so you can accommodate everything from stacked 12-oz cans to tall wine bottles, full-size serving platters, and oversized food containers. The three-shelf configuration — a full-width stainless steel glide-out shelf, a half-width cantilevered stainless steel shelf, and a fixed stainless steel-framed glass shelf — gives you three distinct storage solutions in one unit. The half-width shelf is a particularly thoughtful design: it occupies only half the width, leaving the other half open for tall items like wine bottles, two-liter bottles, pitchers, or large condiment containers that won't fit under a standard full-width shelf.

Full-Width Stainless Steel Glide-Out Shelf

A full-width stainless steel shelf on glide-out rails extends smoothly for easy access to items stored at the back — no reaching, no rearranging. The glide-out mechanism makes this shelf ideal for heavy platters, food prep containers, and items you access frequently during entertaining.

Half-Width Cantilevered Shelf — Tall Item Storage

The half-width cantilevered stainless steel shelf creates dedicated tall-item storage alongside it — wine bottles, two-liter bottles, pitchers, and oversized containers fit in the open vertical space without removing or repositioning shelves.

MaxStore Bin

The dedicated MaxStore bin organizes loose items — condiment packets, cheese wedges, garnish containers, small snacks, and anything that would otherwise roll around on an open shelf. Keeps frequently accessed small items contained and within reach.

Easy-Access Door Storage

Built-in door storage provides additional capacity for condiment bottles, mixers, small beverages, and frequently accessed items — keeping them at the front of the refrigerator where they're immediately visible and reachable when the door opens.


Dynamic Cooling Technology & Digital Controls — Outdoor-Grade Refrigeration Performance

Outdoor refrigeration faces challenges that indoor units never encounter — ambient temperatures that swing from cool mornings to scorching afternoons, frequent door openings during parties and cookouts, and the need to maintain food-safe temperatures in demanding conditions. The MORE224-SS41A addresses all of this through Dynamic Cooling Technology — Marvel's advanced refrigeration system that delivers three critical performance benefits. First, rapid cool-down: after every door opening, the system recovers quickly to the set temperature, minimizing the warm-air intrusion that's inevitable during busy outdoor entertaining. Second, frost-free operation: automatic defrost eliminates the ice buildup that degrades performance in humid outdoor environments, so you never need to manually defrost the unit. Third, temperature stability: consistent cooling across the entire 5.1 cu. ft. interior ensures that items on the bottom shelf stay as cold as items on the top. The digital control panel lets you set the temperature anywhere from 34°F to 60°F — cold enough for ice-cold beverages at the low end, or warm enough for cellar-temperature wine and items that don't need aggressive chilling at the high end.

Temperature Range: 34°F to 60°F

The broad 34°F to 60°F temperature range accommodates virtually any refrigeration need — set it to 34°F–38°F for ice-cold beverages and perishable food, 40°F–45°F for general food storage, or 50°F–60°F for cellar-temperature wine and items that benefit from cool but not cold storage.

Door Ajar & Temperature Alerts

Audible alerts sound when the door is left open and when the internal temperature rises above or falls below the set range. In outdoor environments where doors get left open during busy entertaining, these alerts protect both food safety and energy efficiency.

Door Lock

The integrated door lock secures the refrigerator contents — critical for outdoor installations where the unit is accessible to guests, children, or service staff. Prevents unauthorized access and protects food safety when the outdoor kitchen is unattended.

ENERGY STAR Certified

The MORE224-SS41A meets ENERGY STAR energy efficiency requirements — delivering full 5.1 cu. ft. outdoor refrigeration capacity with reduced energy consumption. Lower utility bills and a smaller environmental footprint, even during heavy seasonal use.


Theater-Style LED Lighting & Smart Features — Built for Real Outdoor Use

The MORE224-SS41A includes the features that make an outdoor refrigerator genuinely useful — not just cold, but practical, accessible, and easy to live with. Arctic white LED theater-style lighting illuminates every shelf level with clean, even light, making it easy to find what you need even during evening cookouts when natural light is gone. The arctic white interior enhances that visibility and provides a clean, stain-resistant surface that wipes down easily. Sabbath Mode disables interior lights, audible alerts, and digital displays while maintaining consistent refrigeration — meeting the needs of observant households without compromising food safety. The solid stainless steel door provides premium outdoor durability and a professional appearance that coordinates with stainless grills, sinks, and other outdoor kitchen components.

Arctic White LED Theater-Style Lighting

Theater-style LED lighting delivers dramatic, even illumination across every shelf level — making item identification effortless during evening and nighttime outdoor entertaining. The arctic white color temperature provides clean, true-to-life lighting inside the arctic white interior.

Sabbath Mode

Sabbath Mode disables interior LED lighting, audible alerts, and digital displays while maintaining consistent refrigeration temperature throughout the unit. Food and beverages remain properly stored without any user interaction required.


Outdoor Refrigerator vs. Outdoor Beverage Center — Choosing the Right 24-Inch Marvel Outdoor Unit

Marvel offers both a 24-inch outdoor refrigerator (MORE224) and 24-inch outdoor beverage centers in the Essential Series — and the distinction matters. The MORE224-SS41A is a full-featured all-refrigerator with a solid stainless steel door, three configurable shelves (including a glide-out and a half-width for tall items), a MaxStore bin, door storage, and Dynamic Cooling Technology that delivers frost-free, food-safe performance from 34°F to 60°F. It's designed to store both food and beverages — from platters and fresh ingredients to 146 cans of beer and soda. Marvel's outdoor beverage centers, by contrast, feature glass doors for display, adjustable glass shelves optimized for cans and bottles, and are purpose-built for beverage-only storage. If your outdoor kitchen needs to store food, platters, condiments, and beverages together in one unit, the MORE224-SS41A is the right choice. If you need a dedicated, glass-door beverage display, a Marvel outdoor beverage center is the better fit.


The Marvel Difference — Over 130 Years of Refrigeration Expertise

Marvel Refrigeration has been manufacturing refrigeration products since 1892 — making them North America's longest-standing refrigeration company with over 130 years of continuous expertise. Every MORE224-SS41A outdoor refrigerator is designed and built in America to Marvel's 15 Distinct Quality Details — a set of engineering and manufacturing standards that define every product in the lineup. As part of the Middleby Residential luxury appliance portfolio, Marvel maintains the craftsmanship, materials, and performance testing that serious outdoor kitchens demand. The Marvel Outdoor Collection — including refrigerators, beverage centers, wine refrigerators, clear ice machines, nugget ice machines, and crescent ice makers — gives you a complete outdoor refrigeration ecosystem from one manufacturer with the heritage and expertise to back every unit. Visit MarvelRefrigeration.com to explore the full Marvel Outdoor Collection.


Marvel Warranty Coverage — MORE224-SS41A

Marvel Refrigeration Limited Warranty

Marvel warrants to the original purchaser that the outdoor refrigerator and all parts are free from defects in material and workmanship under normal residential use. Full unit warranty: one (1) year from the date of original purchase, including parts and labor. Cosmetic defects are covered for sixty (60) days from purchase. Sealed system warranty: five (5) years covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only, labor not included). This warranty applies only to the original purchaser and is non-transferable. The warranty applies to units operated outside only if designed for outdoor use by model and serial number. Exclusions include non-residential use, negligence, accident, improper use, maintenance, installation, service, repair, acts of God, consumable parts (water filters, light bulbs), and food or beverage loss. All service must be performed by a Marvel factory authorized servicer. Refer to the manufacturer's warranty document for complete terms and conditions.


Manufacturer Information & Documentation

Download official Marvel specification sheets and warranty documents for the MORE224-SS41A 24-inch outdoor refrigerator with door lock and MaxStore bin.


Frequently Asked Questions — Marvel Outdoor 24-Inch Refrigerator

Can the Marvel MORE224-SS41A be used outdoors?

Yes. The MORE224-SS41A is part of the Marvel Outdoor Collection and is specifically designed and rated for outdoor use. Its solid stainless steel door, Dynamic Cooling Technology, and outdoor-rated construction are engineered to perform in outdoor kitchens, covered patios, grill islands, and poolside entertainment areas.

What temperature range does this refrigerator offer?

The MORE224-SS41A adjusts from 34°F to 60°F through the digital control panel. Set it to 34°F–38°F for ice-cold beverages and perishable food, 40°F–45°F for general food storage, or 50°F–60°F for cellar-temperature wine and items that benefit from cool but not aggressive chilling.

How many cans does this refrigerator hold?

The MORE224-SS41A holds up to 146 standard 12-oz cans when configured for maximum can storage. However, the flexible shelving system also accommodates food platters, tall bottles, condiments, and mixed storage configurations — the actual can count depends on how you configure the three interior shelves, MaxStore bin, and door storage.

What is Dynamic Cooling Technology?

Dynamic Cooling Technology is Marvel's advanced refrigeration system that delivers three key performance benefits: rapid cool-down after door openings to minimize temperature fluctuation, frost-free operation that eliminates manual defrosting, and consistent temperature stability across the entire 5.1 cu. ft. cabinet. These features are particularly important in outdoor environments where ambient temperatures fluctuate and the door is opened frequently during entertaining.

What is the MaxStore bin?

The MaxStore bin is a dedicated organizer bin that keeps loose items contained and accessible — condiment packets, cheese wedges, garnish containers, small snacks, and anything that would otherwise scatter across open shelves. It sits inside the refrigerator and can be repositioned as needed.

Can the door swing be reversed?

No — the MORE224-SS41A is a right-hand swing model (door hinged on the right, opens from the left). Unlike Marvel's beverage centers and ice machines that feature field-reversible hinges, the MORE224 outdoor refrigerator is sold in dedicated left-swing and right-swing models. For left-hand swing, order the MORE224-SS51A. Choose the swing direction that matches your cabinet layout and traffic flow before ordering.

What are the cutout dimensions for the MORE224-SS41A?

The rough-in (cutout) dimensions are 24" W × 24" D × 34" to 35" H. The cabinet dimensions are 23-7/8" W × 23-3/4" D × 33-3/4" to 34-3/4" H. Always refer to the manufacturer's specification sheet for the most current installation requirements and allow for proper ventilation clearances.

What is the difference between the outdoor refrigerator and an outdoor beverage center?

The MORE224 outdoor refrigerator is a full-featured all-refrigerator with a solid stainless steel door, three configurable stainless steel shelves (including a glide-out), MaxStore bin, door storage, and Dynamic Cooling Technology — designed for both food and beverage storage from 34°F to 60°F. Marvel's outdoor beverage centers feature glass doors for beverage display, adjustable glass shelves optimized for cans and bottles, and are purpose-built for beverage-only storage. Choose the refrigerator if you need to store food alongside beverages; choose a beverage center if you need a dedicated, glass-door beverage display.

Does this refrigerator have a door lock?

Yes. The MORE224-SS41A includes an integrated door lock that secures the contents. This is especially important for outdoor installations where the refrigerator may be accessible to guests, children, or service staff when you're not actively monitoring the outdoor kitchen.

What warranty covers the MORE224-SS41A?

The MORE224-SS41A is covered by Marvel's standard warranty: one (1) year parts and labor from the date of original purchase, plus a five (5) year sealed system warranty covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only). Cosmetic defects are covered for 60 days. The warranty applies to the original purchaser only and is non-transferable. See the complete Marvel warranty document for full terms and conditions.


Specs & Dimensions

Marvel MORE224-SS41A — Full Specifications & Dimensions

Marvel Outdoor 24-Inch Stainless Steel Refrigerator with Door Lock & MaxStore Bin

Manufacturer Marvel Refrigeration (Middleby Residential)
Model Number MORE224-SS41A (Right-Hand Swing)
Left-Hand Swing Model MORE224-SS51A
Collection Marvel Outdoor Collection
UPC Code Contact Manufacturer
Indoor / Outdoor Rated Outdoor Use — Designed for Outdoor Installation
Configuration Built-In Undercounter (Solid Door — All-Refrigerator)
Product Type Outdoor Refrigerator (Food & Beverage Storage)

Capacity & Storage

Total Capacity 5.1 cu. ft.
12-oz Can Capacity Up to 146 Cans
Interior Shelves 3 — 1 Full-Width Stainless Steel Glide-Out, 1 Half-Width Cantilevered Stainless Steel, 1 Fixed Stainless Steel-Framed Glass
Shelf Weight Capacity Up to 35 lbs (Cantilevered Shelves)
Adjustable Shelf Heights 11 Positions
MaxStore Bin Yes — Organizes Loose Items
Door Storage Yes — Easy-Access Door Storage

Temperature & Cooling

Temperature Range 34°F to 60°F
Temperature Control Digital Controls
Cooling System Dynamic Cooling Technology (Rapid Cool-Down, Frost-Free, Temperature Stability)
Defrost Type Frost-Free (Automatic)

Dimensions & Weight

Width 23-7/8"
Depth (Without Door) 23-3/4"
Depth (With Door) 26-1/4"
Height 33-3/4" to 34-3/4"
Height (With Top Plate) 46-3/8"
Door Protrusion 26-3/8"
Shipping Weight 160 lbs
Shipping Dimensions 28" W × 31" D × 37" H

Cutout (Rough-In) Dimensions

Cutout Width 24"
Cutout Depth 24"
Cutout Height 34" to 35"

Controls & Features

Control Type Digital
Alerts Door Ajar, High/Low Temperature
Sabbath Mode Yes
Interior Lighting Arctic White LED Theater-Style
Door Lock Yes
Door Swing Right-Hand Hinge (SS41A) — Not Field-Reversible; Left-Hand Model: MORE224-SS51A

Exterior & Interior

Exterior Material Stainless Steel
Door Style Solid Stainless Steel
Door Color Stainless Steel
Primary Color Stainless Steel
Interior Color Arctic White

Electrical & Refrigerant

Voltage / Frequency / Amperage 115V / 60 Hz / 15A
Cord Length 6 ft
Refrigerant Type R-600a (Isobutane)
ENERGY STAR Yes
Eco Friendly Design Yes

Warranty

Parts & Labor Warranty 1 Year
Sealed System Warranty 5 Years (Compressor, Condenser, Evaporator, Drier & Connecting Tubing — Parts Only)
Cosmetic Defects 60 Days from Date of Purchase

Manufacturer

Brand Marvel Refrigeration
Parent Company Middleby Residential
Country of Origin USA (Designed & Built in America)
Customer Service +616.754.5601 | techsupport@MarvelRefrigeration.com
Website MarvelRefrigeration.com

Documentation & Resources

Specification Sheet Download MORE224 Spec Sheet
Warranty Document Download Marvel Warranty
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.