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Marvel 24" Outdoor Refrigerator Freezer | 4.9 Cu. Ft.
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Marvel 24-Inch 4.9 Cu. Ft. Outdoor Refrigerator Freezer

SKU MORF224-SS31A
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Original Price $3,939.00
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Marvel Outdoor 24-Inch Stainless Steel Refrigerator-Freezer with Door Lock & MaxStore Bin — Built-In Undercounter Combination Unit (MORF224-SS31A)


Key Features

  • Refrigerator + Freezer in One Unit: The only outdoor unit in the Marvel Outdoor Collection that combines a refrigerator and a freezer behind a single door — 3.9 cu. ft. of refrigerator space plus a dedicated 1.0 cu. ft. freezer compartment, totaling 4.9 cu. ft. of combined capacity.
  • 3.9 Cu. Ft. Refrigerator — 72 Cans: The refrigerator section stores up to 72 standard 12-oz cans, or any combination of beverages, food, condiments, and ingredients at temperatures from 34°F to 42°F.
  • 1.0 Cu. Ft. Freezer — 12 Pints of Ice Cream: The built-in freezer compartment holds up to 12 pints of ice cream and operates from -5°F to 0°F — true freezer temperatures for frozen desserts, ice packs, frozen appetizers, ice cream bars, and anything else that needs to stay frozen at your outdoor kitchen.
  • Two Half-Width Cantilevered Shelves & One Full-Width Fixed Shelf: The refrigerator section includes 2 half-width cantilevered stainless steel shelves and 1 full-width fixed shelf — the half-width shelves create open vertical space alongside them for tall bottles, pitchers, and oversized items.
  • MaxStore Bin: Dedicated organizer bin keeps loose items — condiments, cheese, snacks, garnishes — contained and accessible instead of scattered across shelves.
  • Dynamic Cooling Technology: Marvel's advanced cooling system delivers rapid cool-down after door openings, frost-free operation that eliminates manual defrosting, and consistent temperature stability across both the refrigerator and freezer compartments.
  • Digital Controls — Dual Temperature Zones: The digital control panel manages both the refrigerator (34°F to 42°F) and freezer (-5°F to 0°F) compartments independently, allowing you to optimize each zone for its contents.
  • Door Ajar & Temperature Alerts: Audible alerts sound when the door is left open and when the internal temperature rises or falls outside the set range in either compartment.
  • Arctic White LED Theater-Style Lighting: Dramatic theater-style interior LED lighting illuminates the refrigerator section with clean, even light for easy item identification, day or night.
  • Arctic White Interior: Clean, bright interior finish enhances visibility and provides a stain-resistant surface that wipes down easily.
  • Door Lock: Integrated door lock secures both the refrigerator and freezer contents simultaneously.
  • Sabbath Mode: Disables interior lights, alarms, and digital displays while maintaining consistent temperature performance in both compartments.
  • ENERGY STAR Certified: Meets ENERGY STAR energy efficiency standards — delivering dual-compartment refrigerator-freezer performance with reduced energy consumption.
  • Field-Reversible Door: Solid stainless steel door can be configured to open left or right during installation.
  • Designed for Outdoor Use: Engineered and rated for outdoor environments including covered patios, grill islands, poolside bars, and outdoor kitchen cabinetry.
  • Made in the USA: Designed and built in America by Marvel Refrigeration — North America's longest-standing refrigeration company, established in 1892.

The Marvel Outdoor 24-Inch Stainless Steel Refrigerator-Freezer with Door Lock & MaxStore Bin (MORF224-SS31A) solves a problem no other Marvel outdoor unit can: where do you keep frozen items at your outdoor kitchen? Ice cream for after the cookout. Frozen appetizers ready for the grill. Ice packs for the cooler. Frozen dessert bars for the kids. Every other Marvel outdoor refrigerator is an all-refrigerator — they cool, but they don't freeze. The MORF224-SS31A gives you both: a 3.9 cu. ft. refrigerator section storing up to 72 standard 12-oz cans at 34°F to 42°F, plus a dedicated 1.0 cu. ft. freezer compartment holding up to 12 pints of ice cream at -5°F to 0°F — all in a single 24-inch undercounter unit that fits the same cutout as every other Marvel 24-inch outdoor appliance. The refrigerator section includes two half-width cantilevered shelves for tall item flexibility, a full-width fixed shelf, and a MaxStore bin for loose items. Dynamic Cooling Technology maintains frost-free performance across both zones, the field-reversible door configures to any layout, and the door lock secures everything. ENERGY STAR certified, Sabbath Mode equipped, and designed and built in America with over 130 years of Marvel refrigeration expertise, the MORF224-SS31A is the only outdoor unit in the collection that keeps your food cold and your ice cream frozen.

The Only Outdoor Freezer in the Marvel Collection — Frozen Storage Where You Need It

Every other refrigerator in the Marvel Outdoor Collection is an all-refrigerator — they maintain temperatures from 34°F to 60°F, which is perfect for cold beverages, fresh food, and general refrigeration, but useless for anything that needs to stay frozen. The MORF224-SS31A changes that with a dedicated 1.0 cu. ft. freezer compartment built into the bottom of the unit, operating at true freezer temperatures from -5°F to 0°F. That's cold enough for ice cream, frozen appetizers, ice packs, frozen juice bars, popsicles, frozen meats waiting for the grill, and anything else that would melt or thaw in a standard refrigerator. The freezer holds up to 12 pints of ice cream — enough to stock a dessert station at any outdoor party. Above the freezer, the 3.9 cu. ft. refrigerator section handles everything else: up to 72 standard 12-oz cans, plus food, condiments, and ingredients at 34°F to 42°F. One unit, two temperature zones, one standard 24-inch cutout.

3.9 Cu. Ft. Refrigerator — 34°F to 42°F

The upper refrigerator section stores up to 72 standard 12-oz cans at digitally controlled temperatures from 34°F to 42°F. The narrower range compared to all-refrigerator models (which go to 60°F) reflects the unit's focus on food-safe cold storage alongside freezer capability.

1.0 Cu. Ft. Freezer — -5°F to 0°F

The bottom freezer compartment holds up to 12 pints of ice cream at true freezer temperatures from -5°F to 0°F. Store ice cream, frozen appetizers, ice packs, popsicles, frozen meats, and anything that needs to stay solidly frozen at your outdoor kitchen.

4.9 Cu. Ft. Total Combined Capacity

4.9 total cubic feet of combined refrigerator and freezer storage in a single 24-inch undercounter unit — eliminating the need for a separate outdoor freezer or constant trips to the indoor kitchen for frozen items during outdoor entertaining.

Dual-Zone Digital Controls

The digital control panel manages both the refrigerator and freezer compartments — set the refrigerator from 34°F to 42°F and the freezer from -5°F to 0°F independently for optimal performance in each zone.


Refrigerator Interior — Shelving, MaxStore Bin & Tall Item Flexibility

The MORF224-SS31A's 3.9 cu. ft. refrigerator section is organized around a three-shelf configuration that maximizes usable space above the freezer compartment. Two half-width cantilevered stainless steel shelves mount on wall brackets without center supports, holding up to 35 pounds each across 11 adjustable height positions. The half-width design is intentional: each shelf occupies only half the cabinet width, leaving the other half open for tall items like wine bottles, two-liter bottles, pitchers, and tall condiment containers. A full-width fixed shelf provides a stable platform for heavier items or full rows of cans. The MaxStore bin keeps loose items organized — condiments, cheese, snacks, and garnishes stay contained and accessible instead of rolling around on open shelves. Together, the three shelves and MaxStore bin give you organized, configurable storage that makes the most of every cubic inch above the freezer.

Two Half-Width Cantilevered Shelves

Two half-width cantilevered stainless steel shelves hold up to 35 pounds each and adjust across 11 height positions. The half-width design creates open vertical space alongside each shelf for tall bottles, pitchers, and oversized items that won't fit under a full-width shelf.

MaxStore Bin

The dedicated MaxStore bin organizes loose items — condiment packets, cheese wedges, garnish containers, small snacks, and anything that would otherwise scatter across open shelves. Keeps frequently accessed small items contained and within easy reach.

Field-Reversible Door

The solid stainless steel door can be configured to open left or right during installation — one model number accommodates any cabinet layout, any traffic flow, any outdoor kitchen configuration. No separate left-swing or right-swing models to order.

Door Lock

The integrated door lock secures both the refrigerator and freezer contents simultaneously — critical for outdoor installations where the unit is accessible to guests, children, or service staff when the outdoor kitchen is unattended.


Dynamic Cooling Technology & Smart Features — Dual-Zone Outdoor Performance

Managing two distinct temperature zones — one for refrigeration, one for freezing — in a single outdoor undercounter unit is a demanding engineering challenge, especially when ambient outdoor temperatures fluctuate widely and the door is opened frequently during entertaining. The MORF224-SS31A addresses this through Dynamic Cooling Technology optimized for dual-zone operation. Rapid cool-down recovers both zones quickly after each door opening. Frost-free operation prevents ice buildup in both the refrigerator and freezer compartments — essential in humid outdoor environments. Temperature stability maintains each zone at its set temperature independently, so the freezer stays at -5°F to 0°F regardless of how often the refrigerator section is accessed. Arctic white LED theater-style lighting illuminates the refrigerator section, Sabbath Mode maintains operation while disabling lights and displays, and ENERGY STAR certification confirms that dual-zone performance comes with energy efficiency.

Arctic White LED Theater-Style Lighting

Theater-style LED lighting illuminates the refrigerator section with dramatic, even light — making item identification effortless during evening and nighttime outdoor entertaining. The arctic white LEDs provide clean, true-to-life lighting against the arctic white interior.

ENERGY STAR Certified

The MORF224-SS31A meets ENERGY STAR energy efficiency requirements — delivering full dual-zone refrigerator-freezer performance in an outdoor-rated undercounter unit with reduced energy consumption. Dual temperature zones, single energy footprint.


Refrigerator-Freezer vs. All-Refrigerator — Choosing the Right Marvel Outdoor Unit

The MORF224-SS31A is the only Marvel outdoor unit that includes a freezer. If you need frozen storage at your outdoor kitchen — ice cream, frozen appetizers, ice packs, frozen meats — the MORF224 is the only choice without adding a separate standalone freezer. The trade-off is refrigerator capacity: at 3.9 cu. ft. (72 cans), the refrigerator section is smaller than the all-refrigerator MORE124 (5.3 cu. ft., 154 cans) and MORE224 (5.1 cu. ft., 146 cans), and the temperature range is narrower (34°F–42°F vs. 34°F–60°F). If you don't need freezer capability and want maximum refrigerator space or a wider temperature range, choose an all-refrigerator model. If frozen storage is essential, the MORF224-SS31A delivers it in the same 24-inch cutout.

Feature

MORF224 — Fridge + Freezer

MORE124 — All-Refrigerator

MORE224 — All-Refrigerator

Freezer Yes — 1.0 cu. ft. (-5°F to 0°F) No No
Refrigerator Capacity 3.9 cu. ft. 5.3 cu. ft. 5.1 cu. ft.
Total Capacity 4.9 cu. ft. 5.3 cu. ft. 5.1 cu. ft.
12-oz Cans 72 154 146
Refrigerator Temp Range 34°F–42°F 34°F–60°F 34°F–60°F
Shelves 2 Half-Width + 1 Fixed 2 Cantilevered SS 3 — Glide-Out, Half-Width, Glass
MaxStore Bin Yes No Yes
Door Reversible Yes Yes No — Separate L/R Models
Best For Frozen storage + refrigeration in one unit Max refrigerator capacity Interior organization, mixed items

The Marvel Difference — Over 130 Years of Refrigeration Expertise

Marvel Refrigeration has been manufacturing refrigeration products since 1892 — making them North America's longest-standing refrigeration company with over 130 years of continuous expertise. Every MORF224-SS31A outdoor refrigerator-freezer is designed and built in America to Marvel's 15 Distinct Quality Details — a set of engineering and manufacturing standards that define every product in the lineup. As part of the Middleby Residential luxury appliance portfolio, Marvel maintains the craftsmanship, materials, and performance testing that serious outdoor kitchens demand. The Marvel Outdoor Collection — including refrigerators, refrigerator-freezers, refrigerated drawers, beverage centers, wine refrigerators, clear ice machines, nugget ice machines, and crescent ice makers — gives you a complete outdoor refrigeration ecosystem from one manufacturer with the heritage and expertise to back every unit. Visit MarvelRefrigeration.com to explore the full Marvel Outdoor Collection.


Marvel Warranty Coverage — MORF224-SS31A

Marvel Refrigeration Limited Warranty

Marvel warrants to the original purchaser that the outdoor refrigerator-freezer and all parts are free from defects in material and workmanship under normal residential use. Full unit warranty: one (1) year from the date of original purchase, including parts and labor. Cosmetic defects are covered for sixty (60) days from purchase. Sealed system warranty: five (5) years covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only, labor not included). This warranty applies only to the original purchaser and is non-transferable. The warranty applies to units operated outside only if designed for outdoor use by model and serial number. Exclusions include non-residential use, negligence, accident, improper use, maintenance, installation, service, repair, acts of God, consumable parts (water filters, light bulbs), and food or beverage loss. All service must be performed by a Marvel factory authorized servicer. Refer to the manufacturer's warranty document for complete terms and conditions.


Manufacturer Information & Documentation

Download official Marvel specification sheets and warranty documents for the MORF224-SS31A 24-inch outdoor refrigerator-freezer with door lock and MaxStore bin.


Frequently Asked Questions — Marvel Outdoor 24-Inch Refrigerator-Freezer

Can the Marvel MORF224-SS31A be used outdoors?

Yes. The MORF224-SS31A is part of the Marvel Outdoor Collection and is specifically designed and rated for outdoor use. Both the refrigerator and freezer compartments are engineered to perform in outdoor kitchens, covered patios, grill islands, and poolside entertainment areas.

How large is the freezer compartment?

The freezer compartment is 1.0 cu. ft. and holds up to 12 pints of ice cream. It operates at true freezer temperatures from -5°F to 0°F — cold enough for ice cream, frozen appetizers, ice packs, popsicles, frozen meats, and any other items that need to stay solidly frozen.

What is the refrigerator temperature range?

The refrigerator section adjusts from 34°F to 42°F through the digital control panel. This is a narrower range than Marvel's all-refrigerator models (which go to 60°F) because the MORF224 is optimized for food-safe cold storage alongside true freezer capability. If you need temperatures above 42°F — for wine holding or cellar-temperature storage, for example — choose an all-refrigerator model instead.

Can the refrigerator and freezer temperatures be set independently?

The digital control panel manages the refrigerator section (34°F to 42°F) and the freezer section (-5°F to 0°F) as two distinct temperature zones. Both zones are controlled through the same digital interface.

How many cans does the refrigerator section hold?

The 3.9 cu. ft. refrigerator section holds up to 72 standard 12-oz cans when configured for maximum can storage. The actual count depends on how you configure the shelves, MaxStore bin, and whether you're also storing food, bottles, or other items alongside cans.

Why does this unit have a narrower refrigerator temperature range than other Marvel outdoor refrigerators?

Marvel's all-refrigerator outdoor models (MORE124, MORE224) range from 34°F to 60°F because they're designed for versatile single-zone use including cellar-temperature wine holding. The MORF224's refrigerator section ranges from 34°F to 42°F because the unit is optimized for dual-zone operation — maintaining both food-safe refrigerator temperatures and true freezer temperatures (-5°F to 0°F) simultaneously. The narrower refrigerator range reflects the engineering requirements of the integrated freezer compartment.

What are the cutout dimensions for the MORF224-SS31A?

The rough-in (cutout) dimensions are 24" W × 24" D × 34" to 35" H — the same cutout as every other Marvel 24-inch outdoor unit. The cabinet dimensions are 23-7/8" W × 23-3/4" D × 33-3/4" to 34-3/4" H. Always refer to the manufacturer's specification sheet for the most current installation requirements.

Can the door swing be reversed?

Yes. The MORF224-SS31A features a field-reversible door that can be configured to open from the left or right during installation. One model number accommodates any cabinet layout.

Does this unit have a door lock?

Yes. The MORF224-SS31A includes an integrated door lock that secures both the refrigerator and freezer contents behind the single solid stainless steel door.

What warranty covers the MORF224-SS31A?

The MORF224-SS31A is covered by Marvel's standard warranty: one (1) year parts and labor from the date of original purchase, plus a five (5) year sealed system warranty covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only). Cosmetic defects are covered for 60 days. The warranty applies to the original purchaser only and is non-transferable. See the complete Marvel warranty document for full terms and conditions.


Marvel Outdoor 24-Inch Stainless Steel Refrigerator-Freezer with Door Lock & MaxStore Bin

Manufacturer Marvel Refrigeration (Middleby Residential)
Model Number MORF224-SS31A
Collection Marvel Outdoor Collection
UPC Code Contact Manufacturer
Indoor / Outdoor Rated Outdoor Use — Designed for Outdoor Installation
Configuration Built-In Undercounter — Refrigerator-Freezer Combination
Product Type Outdoor Refrigerator-Freezer (Food & Beverage Storage + Frozen Storage)

Capacity & Storage

Total Capacity 4.9 cu. ft. (3.9 cu. ft. Refrigerator + 1.0 cu. ft. Freezer)
Refrigerator Capacity 3.9 cu. ft. — Up to 72 Cans (12-oz)
Freezer Capacity 1.0 cu. ft. — Up to 12 Pints of Ice Cream
Interior Shelves (Refrigerator) 3 — 2 Half-Width Cantilevered Stainless Steel, 1 Full-Width Fixed
Shelf Weight Capacity Up to 35 lbs (Cantilevered Shelves)
Adjustable Shelf Heights 11 Positions
MaxStore Bin Yes — Organizes Loose Items

Temperature & Cooling

Refrigerator Temperature Range 34°F to 42°F
Freezer Temperature Range -5°F to 0°F
Temperature Control Digital Controls — Dual-Zone (Refrigerator & Freezer Independently Controlled)
Cooling System Dynamic Cooling Technology (Rapid Cool-Down, Frost-Free, Temperature Stability)
Defrost Type Frost-Free (Automatic)

Dimensions & Weight

Width 23-7/8"
Depth (Without Door) 23-3/4"
Depth (With Door) 26-1/4"
Height 33-3/4" to 34-3/4"
Height (With Top Plate) 46-3/8"
Door Protrusion 26-3/8"
Shipping Weight 160 lbs
Shipping Dimensions 28" W × 31" D × 37" H

Cutout (Rough-In) Dimensions

Cutout Width 24"
Cutout Depth 24"
Cutout Height 34" to 35"

Controls & Features

Control Type Digital — Dual-Zone
Alerts Door Ajar, High/Low Temperature
Sabbath Mode Yes
Interior Lighting Arctic White LED Theater-Style
Door Lock Yes
Door Swing Field-Reversible (Left or Right)

Exterior & Interior

Exterior Material Stainless Steel
Door Style Solid Stainless Steel
Interior Color Arctic White

Electrical & Refrigerant

Voltage / Frequency / Amperage 115V / 60 Hz / 15A
Cord Length 6 ft
Refrigerant Type R-600a (Isobutane)
ENERGY STAR Yes
Eco Friendly Design Yes

Warranty

Parts & Labor Warranty 1 Year
Sealed System Warranty 5 Years (Compressor, Condenser, Evaporator, Drier & Connecting Tubing — Parts Only)
Cosmetic Defects 60 Days from Date of Purchase

Manufacturer

Brand Marvel Refrigeration
Parent Company Middleby Residential
Country of Origin USA (Designed & Built in America)
Customer Service +616.754.5601 | techsupport@MarvelRefrigeration.com
Website MarvelRefrigeration.com

Documentation & Resources

Specification Sheet Download MORF224 Spec Sheet
Warranty Document Download Marvel Warranty

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At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


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For our products, there is no Restocking Fee.


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We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Description

Marvel Outdoor 24-Inch Stainless Steel Refrigerator-Freezer with Door Lock & MaxStore Bin — Built-In Undercounter Combination Unit (MORF224-SS31A)


Key Features

  • Refrigerator + Freezer in One Unit: The only outdoor unit in the Marvel Outdoor Collection that combines a refrigerator and a freezer behind a single door — 3.9 cu. ft. of refrigerator space plus a dedicated 1.0 cu. ft. freezer compartment, totaling 4.9 cu. ft. of combined capacity.
  • 3.9 Cu. Ft. Refrigerator — 72 Cans: The refrigerator section stores up to 72 standard 12-oz cans, or any combination of beverages, food, condiments, and ingredients at temperatures from 34°F to 42°F.
  • 1.0 Cu. Ft. Freezer — 12 Pints of Ice Cream: The built-in freezer compartment holds up to 12 pints of ice cream and operates from -5°F to 0°F — true freezer temperatures for frozen desserts, ice packs, frozen appetizers, ice cream bars, and anything else that needs to stay frozen at your outdoor kitchen.
  • Two Half-Width Cantilevered Shelves & One Full-Width Fixed Shelf: The refrigerator section includes 2 half-width cantilevered stainless steel shelves and 1 full-width fixed shelf — the half-width shelves create open vertical space alongside them for tall bottles, pitchers, and oversized items.
  • MaxStore Bin: Dedicated organizer bin keeps loose items — condiments, cheese, snacks, garnishes — contained and accessible instead of scattered across shelves.
  • Dynamic Cooling Technology: Marvel's advanced cooling system delivers rapid cool-down after door openings, frost-free operation that eliminates manual defrosting, and consistent temperature stability across both the refrigerator and freezer compartments.
  • Digital Controls — Dual Temperature Zones: The digital control panel manages both the refrigerator (34°F to 42°F) and freezer (-5°F to 0°F) compartments independently, allowing you to optimize each zone for its contents.
  • Door Ajar & Temperature Alerts: Audible alerts sound when the door is left open and when the internal temperature rises or falls outside the set range in either compartment.
  • Arctic White LED Theater-Style Lighting: Dramatic theater-style interior LED lighting illuminates the refrigerator section with clean, even light for easy item identification, day or night.
  • Arctic White Interior: Clean, bright interior finish enhances visibility and provides a stain-resistant surface that wipes down easily.
  • Door Lock: Integrated door lock secures both the refrigerator and freezer contents simultaneously.
  • Sabbath Mode: Disables interior lights, alarms, and digital displays while maintaining consistent temperature performance in both compartments.
  • ENERGY STAR Certified: Meets ENERGY STAR energy efficiency standards — delivering dual-compartment refrigerator-freezer performance with reduced energy consumption.
  • Field-Reversible Door: Solid stainless steel door can be configured to open left or right during installation.
  • Designed for Outdoor Use: Engineered and rated for outdoor environments including covered patios, grill islands, poolside bars, and outdoor kitchen cabinetry.
  • Made in the USA: Designed and built in America by Marvel Refrigeration — North America's longest-standing refrigeration company, established in 1892.

The Marvel Outdoor 24-Inch Stainless Steel Refrigerator-Freezer with Door Lock & MaxStore Bin (MORF224-SS31A) solves a problem no other Marvel outdoor unit can: where do you keep frozen items at your outdoor kitchen? Ice cream for after the cookout. Frozen appetizers ready for the grill. Ice packs for the cooler. Frozen dessert bars for the kids. Every other Marvel outdoor refrigerator is an all-refrigerator — they cool, but they don't freeze. The MORF224-SS31A gives you both: a 3.9 cu. ft. refrigerator section storing up to 72 standard 12-oz cans at 34°F to 42°F, plus a dedicated 1.0 cu. ft. freezer compartment holding up to 12 pints of ice cream at -5°F to 0°F — all in a single 24-inch undercounter unit that fits the same cutout as every other Marvel 24-inch outdoor appliance. The refrigerator section includes two half-width cantilevered shelves for tall item flexibility, a full-width fixed shelf, and a MaxStore bin for loose items. Dynamic Cooling Technology maintains frost-free performance across both zones, the field-reversible door configures to any layout, and the door lock secures everything. ENERGY STAR certified, Sabbath Mode equipped, and designed and built in America with over 130 years of Marvel refrigeration expertise, the MORF224-SS31A is the only outdoor unit in the collection that keeps your food cold and your ice cream frozen.

The Only Outdoor Freezer in the Marvel Collection — Frozen Storage Where You Need It

Every other refrigerator in the Marvel Outdoor Collection is an all-refrigerator — they maintain temperatures from 34°F to 60°F, which is perfect for cold beverages, fresh food, and general refrigeration, but useless for anything that needs to stay frozen. The MORF224-SS31A changes that with a dedicated 1.0 cu. ft. freezer compartment built into the bottom of the unit, operating at true freezer temperatures from -5°F to 0°F. That's cold enough for ice cream, frozen appetizers, ice packs, frozen juice bars, popsicles, frozen meats waiting for the grill, and anything else that would melt or thaw in a standard refrigerator. The freezer holds up to 12 pints of ice cream — enough to stock a dessert station at any outdoor party. Above the freezer, the 3.9 cu. ft. refrigerator section handles everything else: up to 72 standard 12-oz cans, plus food, condiments, and ingredients at 34°F to 42°F. One unit, two temperature zones, one standard 24-inch cutout.

3.9 Cu. Ft. Refrigerator — 34°F to 42°F

The upper refrigerator section stores up to 72 standard 12-oz cans at digitally controlled temperatures from 34°F to 42°F. The narrower range compared to all-refrigerator models (which go to 60°F) reflects the unit's focus on food-safe cold storage alongside freezer capability.

1.0 Cu. Ft. Freezer — -5°F to 0°F

The bottom freezer compartment holds up to 12 pints of ice cream at true freezer temperatures from -5°F to 0°F. Store ice cream, frozen appetizers, ice packs, popsicles, frozen meats, and anything that needs to stay solidly frozen at your outdoor kitchen.

4.9 Cu. Ft. Total Combined Capacity

4.9 total cubic feet of combined refrigerator and freezer storage in a single 24-inch undercounter unit — eliminating the need for a separate outdoor freezer or constant trips to the indoor kitchen for frozen items during outdoor entertaining.

Dual-Zone Digital Controls

The digital control panel manages both the refrigerator and freezer compartments — set the refrigerator from 34°F to 42°F and the freezer from -5°F to 0°F independently for optimal performance in each zone.


Refrigerator Interior — Shelving, MaxStore Bin & Tall Item Flexibility

The MORF224-SS31A's 3.9 cu. ft. refrigerator section is organized around a three-shelf configuration that maximizes usable space above the freezer compartment. Two half-width cantilevered stainless steel shelves mount on wall brackets without center supports, holding up to 35 pounds each across 11 adjustable height positions. The half-width design is intentional: each shelf occupies only half the cabinet width, leaving the other half open for tall items like wine bottles, two-liter bottles, pitchers, and tall condiment containers. A full-width fixed shelf provides a stable platform for heavier items or full rows of cans. The MaxStore bin keeps loose items organized — condiments, cheese, snacks, and garnishes stay contained and accessible instead of rolling around on open shelves. Together, the three shelves and MaxStore bin give you organized, configurable storage that makes the most of every cubic inch above the freezer.

Two Half-Width Cantilevered Shelves

Two half-width cantilevered stainless steel shelves hold up to 35 pounds each and adjust across 11 height positions. The half-width design creates open vertical space alongside each shelf for tall bottles, pitchers, and oversized items that won't fit under a full-width shelf.

MaxStore Bin

The dedicated MaxStore bin organizes loose items — condiment packets, cheese wedges, garnish containers, small snacks, and anything that would otherwise scatter across open shelves. Keeps frequently accessed small items contained and within easy reach.

Field-Reversible Door

The solid stainless steel door can be configured to open left or right during installation — one model number accommodates any cabinet layout, any traffic flow, any outdoor kitchen configuration. No separate left-swing or right-swing models to order.

Door Lock

The integrated door lock secures both the refrigerator and freezer contents simultaneously — critical for outdoor installations where the unit is accessible to guests, children, or service staff when the outdoor kitchen is unattended.


Dynamic Cooling Technology & Smart Features — Dual-Zone Outdoor Performance

Managing two distinct temperature zones — one for refrigeration, one for freezing — in a single outdoor undercounter unit is a demanding engineering challenge, especially when ambient outdoor temperatures fluctuate widely and the door is opened frequently during entertaining. The MORF224-SS31A addresses this through Dynamic Cooling Technology optimized for dual-zone operation. Rapid cool-down recovers both zones quickly after each door opening. Frost-free operation prevents ice buildup in both the refrigerator and freezer compartments — essential in humid outdoor environments. Temperature stability maintains each zone at its set temperature independently, so the freezer stays at -5°F to 0°F regardless of how often the refrigerator section is accessed. Arctic white LED theater-style lighting illuminates the refrigerator section, Sabbath Mode maintains operation while disabling lights and displays, and ENERGY STAR certification confirms that dual-zone performance comes with energy efficiency.

Arctic White LED Theater-Style Lighting

Theater-style LED lighting illuminates the refrigerator section with dramatic, even light — making item identification effortless during evening and nighttime outdoor entertaining. The arctic white LEDs provide clean, true-to-life lighting against the arctic white interior.

ENERGY STAR Certified

The MORF224-SS31A meets ENERGY STAR energy efficiency requirements — delivering full dual-zone refrigerator-freezer performance in an outdoor-rated undercounter unit with reduced energy consumption. Dual temperature zones, single energy footprint.


Refrigerator-Freezer vs. All-Refrigerator — Choosing the Right Marvel Outdoor Unit

The MORF224-SS31A is the only Marvel outdoor unit that includes a freezer. If you need frozen storage at your outdoor kitchen — ice cream, frozen appetizers, ice packs, frozen meats — the MORF224 is the only choice without adding a separate standalone freezer. The trade-off is refrigerator capacity: at 3.9 cu. ft. (72 cans), the refrigerator section is smaller than the all-refrigerator MORE124 (5.3 cu. ft., 154 cans) and MORE224 (5.1 cu. ft., 146 cans), and the temperature range is narrower (34°F–42°F vs. 34°F–60°F). If you don't need freezer capability and want maximum refrigerator space or a wider temperature range, choose an all-refrigerator model. If frozen storage is essential, the MORF224-SS31A delivers it in the same 24-inch cutout.

Feature

MORF224 — Fridge + Freezer

MORE124 — All-Refrigerator

MORE224 — All-Refrigerator

Freezer Yes — 1.0 cu. ft. (-5°F to 0°F) No No
Refrigerator Capacity 3.9 cu. ft. 5.3 cu. ft. 5.1 cu. ft.
Total Capacity 4.9 cu. ft. 5.3 cu. ft. 5.1 cu. ft.
12-oz Cans 72 154 146
Refrigerator Temp Range 34°F–42°F 34°F–60°F 34°F–60°F
Shelves 2 Half-Width + 1 Fixed 2 Cantilevered SS 3 — Glide-Out, Half-Width, Glass
MaxStore Bin Yes No Yes
Door Reversible Yes Yes No — Separate L/R Models
Best For Frozen storage + refrigeration in one unit Max refrigerator capacity Interior organization, mixed items

The Marvel Difference — Over 130 Years of Refrigeration Expertise

Marvel Refrigeration has been manufacturing refrigeration products since 1892 — making them North America's longest-standing refrigeration company with over 130 years of continuous expertise. Every MORF224-SS31A outdoor refrigerator-freezer is designed and built in America to Marvel's 15 Distinct Quality Details — a set of engineering and manufacturing standards that define every product in the lineup. As part of the Middleby Residential luxury appliance portfolio, Marvel maintains the craftsmanship, materials, and performance testing that serious outdoor kitchens demand. The Marvel Outdoor Collection — including refrigerators, refrigerator-freezers, refrigerated drawers, beverage centers, wine refrigerators, clear ice machines, nugget ice machines, and crescent ice makers — gives you a complete outdoor refrigeration ecosystem from one manufacturer with the heritage and expertise to back every unit. Visit MarvelRefrigeration.com to explore the full Marvel Outdoor Collection.


Marvel Warranty Coverage — MORF224-SS31A

Marvel Refrigeration Limited Warranty

Marvel warrants to the original purchaser that the outdoor refrigerator-freezer and all parts are free from defects in material and workmanship under normal residential use. Full unit warranty: one (1) year from the date of original purchase, including parts and labor. Cosmetic defects are covered for sixty (60) days from purchase. Sealed system warranty: five (5) years covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only, labor not included). This warranty applies only to the original purchaser and is non-transferable. The warranty applies to units operated outside only if designed for outdoor use by model and serial number. Exclusions include non-residential use, negligence, accident, improper use, maintenance, installation, service, repair, acts of God, consumable parts (water filters, light bulbs), and food or beverage loss. All service must be performed by a Marvel factory authorized servicer. Refer to the manufacturer's warranty document for complete terms and conditions.


Manufacturer Information & Documentation

Download official Marvel specification sheets and warranty documents for the MORF224-SS31A 24-inch outdoor refrigerator-freezer with door lock and MaxStore bin.


Frequently Asked Questions — Marvel Outdoor 24-Inch Refrigerator-Freezer

Can the Marvel MORF224-SS31A be used outdoors?

Yes. The MORF224-SS31A is part of the Marvel Outdoor Collection and is specifically designed and rated for outdoor use. Both the refrigerator and freezer compartments are engineered to perform in outdoor kitchens, covered patios, grill islands, and poolside entertainment areas.

How large is the freezer compartment?

The freezer compartment is 1.0 cu. ft. and holds up to 12 pints of ice cream. It operates at true freezer temperatures from -5°F to 0°F — cold enough for ice cream, frozen appetizers, ice packs, popsicles, frozen meats, and any other items that need to stay solidly frozen.

What is the refrigerator temperature range?

The refrigerator section adjusts from 34°F to 42°F through the digital control panel. This is a narrower range than Marvel's all-refrigerator models (which go to 60°F) because the MORF224 is optimized for food-safe cold storage alongside true freezer capability. If you need temperatures above 42°F — for wine holding or cellar-temperature storage, for example — choose an all-refrigerator model instead.

Can the refrigerator and freezer temperatures be set independently?

The digital control panel manages the refrigerator section (34°F to 42°F) and the freezer section (-5°F to 0°F) as two distinct temperature zones. Both zones are controlled through the same digital interface.

How many cans does the refrigerator section hold?

The 3.9 cu. ft. refrigerator section holds up to 72 standard 12-oz cans when configured for maximum can storage. The actual count depends on how you configure the shelves, MaxStore bin, and whether you're also storing food, bottles, or other items alongside cans.

Why does this unit have a narrower refrigerator temperature range than other Marvel outdoor refrigerators?

Marvel's all-refrigerator outdoor models (MORE124, MORE224) range from 34°F to 60°F because they're designed for versatile single-zone use including cellar-temperature wine holding. The MORF224's refrigerator section ranges from 34°F to 42°F because the unit is optimized for dual-zone operation — maintaining both food-safe refrigerator temperatures and true freezer temperatures (-5°F to 0°F) simultaneously. The narrower refrigerator range reflects the engineering requirements of the integrated freezer compartment.

What are the cutout dimensions for the MORF224-SS31A?

The rough-in (cutout) dimensions are 24" W × 24" D × 34" to 35" H — the same cutout as every other Marvel 24-inch outdoor unit. The cabinet dimensions are 23-7/8" W × 23-3/4" D × 33-3/4" to 34-3/4" H. Always refer to the manufacturer's specification sheet for the most current installation requirements.

Can the door swing be reversed?

Yes. The MORF224-SS31A features a field-reversible door that can be configured to open from the left or right during installation. One model number accommodates any cabinet layout.

Does this unit have a door lock?

Yes. The MORF224-SS31A includes an integrated door lock that secures both the refrigerator and freezer contents behind the single solid stainless steel door.

What warranty covers the MORF224-SS31A?

The MORF224-SS31A is covered by Marvel's standard warranty: one (1) year parts and labor from the date of original purchase, plus a five (5) year sealed system warranty covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only). Cosmetic defects are covered for 60 days. The warranty applies to the original purchaser only and is non-transferable. See the complete Marvel warranty document for full terms and conditions.


Specs & Dimensions

Marvel Outdoor 24-Inch Stainless Steel Refrigerator-Freezer with Door Lock & MaxStore Bin

Manufacturer Marvel Refrigeration (Middleby Residential)
Model Number MORF224-SS31A
Collection Marvel Outdoor Collection
UPC Code Contact Manufacturer
Indoor / Outdoor Rated Outdoor Use — Designed for Outdoor Installation
Configuration Built-In Undercounter — Refrigerator-Freezer Combination
Product Type Outdoor Refrigerator-Freezer (Food & Beverage Storage + Frozen Storage)

Capacity & Storage

Total Capacity 4.9 cu. ft. (3.9 cu. ft. Refrigerator + 1.0 cu. ft. Freezer)
Refrigerator Capacity 3.9 cu. ft. — Up to 72 Cans (12-oz)
Freezer Capacity 1.0 cu. ft. — Up to 12 Pints of Ice Cream
Interior Shelves (Refrigerator) 3 — 2 Half-Width Cantilevered Stainless Steel, 1 Full-Width Fixed
Shelf Weight Capacity Up to 35 lbs (Cantilevered Shelves)
Adjustable Shelf Heights 11 Positions
MaxStore Bin Yes — Organizes Loose Items

Temperature & Cooling

Refrigerator Temperature Range 34°F to 42°F
Freezer Temperature Range -5°F to 0°F
Temperature Control Digital Controls — Dual-Zone (Refrigerator & Freezer Independently Controlled)
Cooling System Dynamic Cooling Technology (Rapid Cool-Down, Frost-Free, Temperature Stability)
Defrost Type Frost-Free (Automatic)

Dimensions & Weight

Width 23-7/8"
Depth (Without Door) 23-3/4"
Depth (With Door) 26-1/4"
Height 33-3/4" to 34-3/4"
Height (With Top Plate) 46-3/8"
Door Protrusion 26-3/8"
Shipping Weight 160 lbs
Shipping Dimensions 28" W × 31" D × 37" H

Cutout (Rough-In) Dimensions

Cutout Width 24"
Cutout Depth 24"
Cutout Height 34" to 35"

Controls & Features

Control Type Digital — Dual-Zone
Alerts Door Ajar, High/Low Temperature
Sabbath Mode Yes
Interior Lighting Arctic White LED Theater-Style
Door Lock Yes
Door Swing Field-Reversible (Left or Right)

Exterior & Interior

Exterior Material Stainless Steel
Door Style Solid Stainless Steel
Interior Color Arctic White

Electrical & Refrigerant

Voltage / Frequency / Amperage 115V / 60 Hz / 15A
Cord Length 6 ft
Refrigerant Type R-600a (Isobutane)
ENERGY STAR Yes
Eco Friendly Design Yes

Warranty

Parts & Labor Warranty 1 Year
Sealed System Warranty 5 Years (Compressor, Condenser, Evaporator, Drier & Connecting Tubing — Parts Only)
Cosmetic Defects 60 Days from Date of Purchase

Manufacturer

Brand Marvel Refrigeration
Parent Company Middleby Residential
Country of Origin USA (Designed & Built in America)
Customer Service +616.754.5601 | techsupport@MarvelRefrigeration.com
Website MarvelRefrigeration.com

Documentation & Resources

Specification Sheet Download MORF224 Spec Sheet
Warranty Document Download Marvel Warranty
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.