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Marvel 24" Outdoor High Capacity Refrigerator | 5.3 CF
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Marvel 24-Inch 5.3 Cu. Ft. Outdoor High Capacity Refrigerator

SKU MORE124-SS31A
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Original Price $3,349.00
Current Price $3,039.00
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Marvel Outdoor 24-Inch Stainless Steel High Capacity Refrigerator with Door Lock — Built-In Undercounter All-Refrigerator (MORE124-SS31A)


Key Features

  • 5.3 Cu. Ft. High Capacity: The largest capacity outdoor refrigerator in the Marvel Outdoor Collection — 5.3 cubic feet stores up to 154 standard 12-oz cans, giving you more usable space than any other Marvel outdoor undercounter unit.
  • Two Cantilevered Stainless Steel Shelves: Heavy-duty stainless steel cantilevered shelves hold up to 35 pounds each and feature 11 adjustable height positions — a streamlined two-shelf configuration that maximizes open interior space for large platters, tall bottles, and oversized items.
  • Dynamic Cooling Technology: Marvel's advanced cooling system delivers rapid cool-down after door openings, frost-free operation that eliminates manual defrosting, and consistent temperature stability across the entire 5.3 cu. ft. cabinet.
  • Digital Controls — 34°F to 60°F: Precise digital temperature control lets you set the refrigerator anywhere from 34°F for ice-cold beverages and perishable food to 60°F for items that benefit from cellar-temperature holding.
  • Door Ajar & Temperature Alerts: Audible alerts sound when the door is left open and when the internal temperature rises or falls outside the set range — proactive protection for everything inside.
  • Arctic White LED Theater-Style Lighting: Dramatic theater-style interior LED lighting illuminates every shelf level with clean, even light for easy item identification, day or night.
  • Arctic White Interior: Clean, bright interior finish enhances visibility and provides a stain-resistant surface that wipes down easily.
  • Door Lock: Integrated door lock secures the contents — especially important for outdoor installations where the refrigerator is accessible to guests, children, or service staff.
  • Sabbath Mode: Disables interior lights, alarms, and digital displays while maintaining consistent refrigeration performance.
  • ENERGY STAR Certified: Meets ENERGY STAR energy efficiency standards — delivering the largest capacity in the Marvel outdoor lineup with reduced energy consumption.
  • Field-Reversible Door: Solid stainless steel door can be configured to open left or right during installation — matching any cabinet layout or traffic flow without ordering a separate model.
  • Designed for Outdoor Use: Engineered and rated for outdoor environments including covered patios, grill islands, poolside bars, and outdoor kitchen cabinetry.
  • Made in the USA: Designed and built in America by Marvel Refrigeration — North America's longest-standing refrigeration company, established in 1892.

The Marvel Outdoor 24-Inch Stainless Steel High Capacity Refrigerator with Door Lock (MORE124-SS31A) delivers the most usable refrigeration space in the Marvel Outdoor Collection — 5.3 cubic feet that stores up to 154 standard 12-oz cans behind a solid stainless steel door built for outdoor environments. Where Marvel's MORE224 outdoor refrigerator emphasizes interior organization with three specialty shelves, a MaxStore bin, and door storage, the MORE124-SS31A takes a different approach: two cantilevered stainless steel shelves in a larger 5.3 cu. ft. interior that prioritizes maximum open space for large platters, catering trays, tall bottles, bulk beverages, and any oversized items that need to stay cold in your outdoor kitchen. Each shelf holds up to 35 pounds across 11 adjustable height positions, and the two-shelf configuration leaves significantly more vertical clearance between shelves than a three-shelf setup — meaning items that won't fit in other refrigerators fit here. Dynamic Cooling Technology delivers rapid recovery after door openings, frost-free operation, and temperature stability from 34°F to 60°F. The field-reversible door configures to open left or right without ordering a separate model, and the door lock secures the contents when the outdoor kitchen is unattended. ENERGY STAR certified, Sabbath Mode equipped, and designed and built in America with over 130 years of Marvel refrigeration expertise, the MORE124-SS31A is the outdoor refrigerator built for maximum capacity and maximum flexibility.

5.3 Cu. Ft. High Capacity — The Largest Marvel Outdoor Undercounter Refrigerator

The MORE124-SS31A earns its "high capacity" designation with 5.3 cubic feet of usable refrigeration space — the most in any Marvel outdoor undercounter unit, and more than the MORE224's 5.1 cu. ft. The difference isn't just in the numbers. The MORE124-SS31A achieves that extra capacity through a streamlined two-shelf interior design that maximizes open space rather than subdividing it with additional shelves, bins, and door storage. This makes the MORE124-SS31A the ideal choice when your outdoor kitchen needs to accommodate items that simply won't fit in a more compartmentalized refrigerator — full-size catering platters, sheet pans of marinated meats, tall pitchers, multiple wine bottles standing upright, bulk beverage cases, and the kind of oversized items that outdoor entertaining frequently demands. With two cantilevered stainless steel shelves adjustable across 11 height positions, you have complete control over how the interior is configured — set both shelves high to create a large open floor area, space them evenly for balanced storage, or remove one entirely for maximum single-compartment capacity.

154 Cans — Maximum Can Storage

When configured for maximum can storage, the MORE124-SS31A holds up to 154 standard 12-oz cans — 8 more than the MORE224 and enough to stock an entire outdoor party without a single trip to the garage. The open two-shelf layout makes loading and accessing cans fast and efficient.

Two Cantilevered Stainless Steel Shelves

Two heavy-duty cantilevered stainless steel shelves hold up to 35 pounds each and adjust across 11 height positions. The cantilevered design mounts on wall brackets without center supports, providing unobstructed full-width, full-depth access at every shelf level.

Oversized Item Flexibility

The two-shelf configuration leaves significantly more vertical clearance between shelves than three-shelf designs — accommodating catering platters, sheet pans, tall pitchers, bulk cases, and oversized items that won't fit in more compartmentalized refrigerators. Remove a shelf entirely for maximum single-zone capacity.

Field-Reversible Door

The solid stainless steel door can be configured to open left or right during installation — no separate left-swing or right-swing model numbers to order. One model accommodates any cabinet layout, any traffic flow, any outdoor kitchen configuration.


Dynamic Cooling Technology & Digital Controls — Outdoor-Grade Performance in 5.3 Cu. Ft.

A larger capacity refrigerator in an outdoor environment demands more from its cooling system — more air volume to cool, more temperature recovery needed after door openings, and more vulnerability to ambient heat. The MORE124-SS31A meets that demand through Dynamic Cooling Technology — Marvel's advanced system that delivers three critical performance benefits optimized for the 5.3 cu. ft. interior. Rapid cool-down recovers the set temperature quickly after every door opening, minimizing warm-air intrusion during busy outdoor entertaining. Frost-free operation automatically prevents ice buildup that would degrade cooling performance in humid outdoor conditions. Temperature stability maintains consistent cooling across the entire cabinet — top shelf to bottom — so every item stays at the temperature you set. The digital control panel lets you dial in any temperature from 34°F to 60°F, covering everything from ice-cold beverage storage to cellar-temperature wine holding.

Temperature Range: 34°F to 60°F

The broad 34°F to 60°F temperature range accommodates virtually any refrigeration need — set it to 34°F–38°F for ice-cold beverages and perishable food, 40°F–45°F for general food storage, or 50°F–60°F for cellar-temperature wine and items that benefit from cool but not cold holding.

Door Ajar & Temperature Alerts

Audible alerts sound when the door is left open and when the internal temperature rises above or falls below the set range. In outdoor environments with frequent door openings and fluctuating ambient temperatures, these alerts protect both food safety and energy efficiency.

Door Lock

The integrated door lock secures the refrigerator contents — critical for outdoor installations where the unit is accessible to guests, children, or service staff. Prevents unauthorized access and protects food safety when the outdoor kitchen is unattended.

ENERGY STAR Certified

The MORE124-SS31A meets ENERGY STAR energy efficiency requirements — delivering the largest capacity outdoor undercounter refrigerator in the Marvel lineup with reduced energy consumption. Maximum capacity, minimum operating cost.


Theater-Style LED Lighting & Smart Features — Built for Real Outdoor Use

The MORE124-SS31A includes the features that make an outdoor refrigerator genuinely useful in real-world conditions. Arctic white LED theater-style lighting illuminates every shelf level with clean, even light, making it easy to find what you need during evening cookouts when natural light is gone. The arctic white interior enhances that visibility and provides a clean, stain-resistant surface for easy maintenance. Sabbath Mode disables interior lights, audible alerts, and digital displays while maintaining consistent refrigeration — meeting the needs of observant households without compromising food safety. The solid stainless steel door provides premium outdoor durability and a professional appearance that coordinates with stainless grills, sinks, and other outdoor kitchen components.

Arctic White LED Theater-Style Lighting

Theater-style LED lighting delivers dramatic, even illumination across every shelf level — making item identification effortless during evening and nighttime outdoor entertaining. Clean arctic white light inside the arctic white interior provides maximum visibility.

Sabbath Mode

Sabbath Mode disables interior LED lighting, audible alerts, and digital displays while maintaining consistent refrigeration temperature throughout the 5.3 cu. ft. cabinet. Food and beverages remain properly stored without any user interaction required.


MORE124 vs. MORE224 — Choosing Between Marvel's Two Outdoor Refrigerators

Marvel offers two 24-inch outdoor refrigerators — the MORE124 (high capacity) and the MORE224 (door storage & MaxStore) — and the choice comes down to whether you prioritize maximum capacity and open interior space or maximum interior organization. The MORE124-SS31A delivers 5.3 cu. ft. and 154 cans with two cantilevered shelves and a field-reversible door — maximum volume, maximum flexibility, and the simplest shelf configuration. The MORE224 delivers 5.1 cu. ft. and 146 cans with three specialty shelves (including a glide-out and a half-width for tall items), a MaxStore bin for loose items, and easy-access door storage — more organizational features in a slightly smaller interior, sold in dedicated left-swing and right-swing models. Both share the same Dynamic Cooling Technology, 34°F–60°F temperature range, digital controls, door lock, theater-style LED lighting, Sabbath Mode, ENERGY STAR certification, and outdoor-rated construction. Choose the MORE124 when raw capacity and open space matter most; choose the MORE224 when interior organization and specialty storage features matter most.

Feature

MORE124 — High Capacity

MORE224 — Door Storage & MaxStore

Capacity 5.3 cu. ft. 5.1 cu. ft.
12-oz Can Capacity 154 Cans 146 Cans
Interior Shelves 2 Cantilevered Stainless Steel 3 — Glide-Out, Half-Width, Fixed Glass
MaxStore Bin No Yes
Door Storage No Yes — Easy-Access
Glide-Out Shelf No Yes — Full-Width Stainless Steel
Half-Width Tall Item Shelf No Yes
Door Reversible Yes — Field-Reversible No — Separate Left/Right Models
Dynamic Cooling Yes Yes
Temperature Range 34°F to 60°F 34°F to 60°F
Door Lock Yes Yes
Best For Maximum capacity, large platters, oversized items Interior organization, mixed storage types

The Marvel Difference — Over 130 Years of Refrigeration Expertise

Marvel Refrigeration has been manufacturing refrigeration products since 1892 — making them North America's longest-standing refrigeration company with over 130 years of continuous expertise. Every MORE124-SS31A outdoor refrigerator is designed and built in America to Marvel's 15 Distinct Quality Details — a set of engineering and manufacturing standards that define every product in the lineup. As part of the Middleby Residential luxury appliance portfolio, Marvel maintains the craftsmanship, materials, and performance testing that serious outdoor kitchens demand. The Marvel Outdoor Collection — including refrigerators, beverage centers, wine refrigerators, clear ice machines, nugget ice machines, and crescent ice makers — gives you a complete outdoor refrigeration ecosystem from one manufacturer with the heritage and expertise to back every unit. Visit MarvelRefrigeration.com to explore the full Marvel Outdoor Collection.


Marvel Warranty Coverage — MORE124-SS31A

Marvel Refrigeration Limited Warranty

Marvel warrants to the original purchaser that the outdoor refrigerator and all parts are free from defects in material and workmanship under normal residential use. Full unit warranty: one (1) year from the date of original purchase, including parts and labor. Cosmetic defects are covered for sixty (60) days from purchase. Sealed system warranty: five (5) years covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only, labor not included). This warranty applies only to the original purchaser and is non-transferable. The warranty applies to units operated outside only if designed for outdoor use by model and serial number. Exclusions include non-residential use, negligence, accident, improper use, maintenance, installation, service, repair, acts of God, consumable parts (water filters, light bulbs), and food or beverage loss. All service must be performed by a Marvel factory authorized servicer. Refer to the manufacturer's warranty document for complete terms and conditions.


Manufacturer Information & Documentation

Download official Marvel specification sheets and warranty documents for the MORE124-SS31A 24-inch outdoor high capacity refrigerator with door lock.


Frequently Asked Questions — Marvel Outdoor 24-Inch High Capacity Refrigerator

Can the Marvel MORE124-SS31A be used outdoors?

Yes. The MORE124-SS31A is part of the Marvel Outdoor Collection and is specifically designed and rated for outdoor use. Its solid stainless steel door, Dynamic Cooling Technology, and outdoor-rated construction are engineered to perform in outdoor kitchens, covered patios, grill islands, and poolside entertainment areas.

What is the difference between the MORE124 and the MORE224?

The MORE124 (5.3 cu. ft., 154 cans) prioritizes maximum capacity with two cantilevered stainless steel shelves and a field-reversible door — more open interior space for large platters, oversized items, and bulk storage. The MORE224 (5.1 cu. ft., 146 cans) prioritizes interior organization with three specialty shelves (including a glide-out and half-width for tall items), a MaxStore bin, and easy-access door storage — more features for mixed-item organization, but sold in separate left-swing and right-swing models. Both share the same Dynamic Cooling Technology, 34°F–60°F range, door lock, theater-style LED lighting, Sabbath Mode, and ENERGY STAR certification.

How many cans does this refrigerator hold?

The MORE124-SS31A holds up to 154 standard 12-oz cans when configured for maximum can storage — the highest can capacity of any Marvel outdoor refrigerator. The actual count depends on how you configure the two adjustable shelves and whether you're also storing food, platters, or other items alongside cans.

Can the door swing be reversed?

Yes. The MORE124-SS31A features a field-reversible door that can be configured to open from the left or right during installation. This is an advantage over the MORE224, which requires ordering separate left-swing (SS51A) and right-swing (SS41A) models.

What temperature range does this refrigerator offer?

The MORE124-SS31A adjusts from 34°F to 60°F through the digital control panel — the same range as the MORE224. Set it to 34°F–38°F for ice-cold beverages and perishable food, 40°F–45°F for general food storage, or 50°F–60°F for cellar-temperature wine and items that benefit from cool but not aggressive chilling.

What are the cutout dimensions for the MORE124-SS31A?

The rough-in (cutout) dimensions are 24" W × 24" D × 34" to 35" H — identical to the MORE224. The cabinet dimensions are 23-7/8" W × 23-3/4" D × 33-3/4" to 34-3/4" H. Always refer to the manufacturer's specification sheet for the most current installation requirements and allow for proper ventilation clearances.

Does this refrigerator store food as well as beverages?

Yes. The MORE124-SS31A is a full-featured all-refrigerator designed for both food and beverage storage. Unlike Marvel's outdoor beverage centers (which feature glass doors and are optimized for beverage-only display), the MORE124-SS31A uses a solid stainless steel door and Dynamic Cooling Technology rated from 34°F to 60°F — making it fully capable of food-safe refrigeration alongside beverage storage.

Does this refrigerator have a door lock?

Yes. The MORE124-SS31A includes an integrated door lock that secures the contents — especially important for outdoor installations where the refrigerator may be accessible to guests, children, or service staff when the outdoor kitchen is unattended.

What warranty covers the MORE124-SS31A?

The MORE124-SS31A is covered by Marvel's standard warranty: one (1) year parts and labor from the date of original purchase, plus a five (5) year sealed system warranty covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only). Cosmetic defects are covered for 60 days. The warranty applies to the original purchaser only and is non-transferable. See the complete Marvel warranty document for full terms and conditions.


Marvel MORE124-SS31A — Full Specifications & Dimensions

Marvel Outdoor 24-Inch Stainless Steel High Capacity Refrigerator with Door Lock

Manufacturer Marvel Refrigeration (Middleby Residential)
Model Number MORE124-SS31A
Collection Marvel Outdoor Collection
UPC Code Contact Manufacturer
Indoor / Outdoor Rated Outdoor Use — Designed for Outdoor Installation
Configuration Built-In Undercounter (Solid Door — All-Refrigerator, High Capacity)
Product Type Outdoor Refrigerator (Food & Beverage Storage)

Capacity & Storage

Total Capacity 5.3 cu. ft.
12-oz Can Capacity Up to 154 Cans
Interior Shelves 2 Cantilevered Stainless Steel Shelves
Shelf Weight Capacity Up to 35 lbs (Per Shelf)
Adjustable Shelf Heights 11 Positions

Temperature & Cooling

Temperature Range 34°F to 60°F
Temperature Control Digital Controls
Cooling System Dynamic Cooling Technology (Rapid Cool-Down, Frost-Free, Temperature Stability)
Defrost Type Frost-Free (Automatic)

Dimensions & Weight

Width 23-7/8"
Depth (Without Door) 23-3/4"
Depth (With Door) 26-1/4"
Height 33-3/4" to 34-3/4"
Height (With Top Plate) 46-3/8"
Door Protrusion 26-3/8"
Shipping Weight 160 lbs
Shipping Dimensions 28" W × 31" D × 37" H

Cutout (Rough-In) Dimensions

Cutout Width 24"
Cutout Depth 24"
Cutout Height 34" to 35"

Controls & Features

Control Type Digital
Alerts Door Ajar, High/Low Temperature
Sabbath Mode Yes
Interior Lighting Arctic White LED Theater-Style
Door Lock Yes
Door Swing Field-Reversible (Left or Right)

Exterior & Interior

Exterior Material Stainless Steel
Door Style Solid Stainless Steel
Door Color Stainless Steel
Primary Color Stainless Steel
Interior Color Arctic White

Electrical & Refrigerant

Voltage / Frequency / Amperage 115V / 60 Hz / 15A
Cord Length 6 ft
Refrigerant Type R-600a (Isobutane)
ENERGY STAR Yes
Eco Friendly Design Yes

Warranty

Parts & Labor Warranty 1 Year
Sealed System Warranty 5 Years (Compressor, Condenser, Evaporator, Drier & Connecting Tubing — Parts Only)
Cosmetic Defects 60 Days from Date of Purchase

Manufacturer

Brand Marvel Refrigeration
Parent Company Middleby Residential
Country of Origin USA (Designed & Built in America)
Customer Service +616.754.5601 | techsupport@MarvelRefrigeration.com
Website MarvelRefrigeration.com

Documentation & Resources

Specification Sheet Download MORE124 Spec Sheet
Warranty Document Download Marvel Warranty

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  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Description

Marvel Outdoor 24-Inch Stainless Steel High Capacity Refrigerator with Door Lock — Built-In Undercounter All-Refrigerator (MORE124-SS31A)


Key Features

  • 5.3 Cu. Ft. High Capacity: The largest capacity outdoor refrigerator in the Marvel Outdoor Collection — 5.3 cubic feet stores up to 154 standard 12-oz cans, giving you more usable space than any other Marvel outdoor undercounter unit.
  • Two Cantilevered Stainless Steel Shelves: Heavy-duty stainless steel cantilevered shelves hold up to 35 pounds each and feature 11 adjustable height positions — a streamlined two-shelf configuration that maximizes open interior space for large platters, tall bottles, and oversized items.
  • Dynamic Cooling Technology: Marvel's advanced cooling system delivers rapid cool-down after door openings, frost-free operation that eliminates manual defrosting, and consistent temperature stability across the entire 5.3 cu. ft. cabinet.
  • Digital Controls — 34°F to 60°F: Precise digital temperature control lets you set the refrigerator anywhere from 34°F for ice-cold beverages and perishable food to 60°F for items that benefit from cellar-temperature holding.
  • Door Ajar & Temperature Alerts: Audible alerts sound when the door is left open and when the internal temperature rises or falls outside the set range — proactive protection for everything inside.
  • Arctic White LED Theater-Style Lighting: Dramatic theater-style interior LED lighting illuminates every shelf level with clean, even light for easy item identification, day or night.
  • Arctic White Interior: Clean, bright interior finish enhances visibility and provides a stain-resistant surface that wipes down easily.
  • Door Lock: Integrated door lock secures the contents — especially important for outdoor installations where the refrigerator is accessible to guests, children, or service staff.
  • Sabbath Mode: Disables interior lights, alarms, and digital displays while maintaining consistent refrigeration performance.
  • ENERGY STAR Certified: Meets ENERGY STAR energy efficiency standards — delivering the largest capacity in the Marvel outdoor lineup with reduced energy consumption.
  • Field-Reversible Door: Solid stainless steel door can be configured to open left or right during installation — matching any cabinet layout or traffic flow without ordering a separate model.
  • Designed for Outdoor Use: Engineered and rated for outdoor environments including covered patios, grill islands, poolside bars, and outdoor kitchen cabinetry.
  • Made in the USA: Designed and built in America by Marvel Refrigeration — North America's longest-standing refrigeration company, established in 1892.

The Marvel Outdoor 24-Inch Stainless Steel High Capacity Refrigerator with Door Lock (MORE124-SS31A) delivers the most usable refrigeration space in the Marvel Outdoor Collection — 5.3 cubic feet that stores up to 154 standard 12-oz cans behind a solid stainless steel door built for outdoor environments. Where Marvel's MORE224 outdoor refrigerator emphasizes interior organization with three specialty shelves, a MaxStore bin, and door storage, the MORE124-SS31A takes a different approach: two cantilevered stainless steel shelves in a larger 5.3 cu. ft. interior that prioritizes maximum open space for large platters, catering trays, tall bottles, bulk beverages, and any oversized items that need to stay cold in your outdoor kitchen. Each shelf holds up to 35 pounds across 11 adjustable height positions, and the two-shelf configuration leaves significantly more vertical clearance between shelves than a three-shelf setup — meaning items that won't fit in other refrigerators fit here. Dynamic Cooling Technology delivers rapid recovery after door openings, frost-free operation, and temperature stability from 34°F to 60°F. The field-reversible door configures to open left or right without ordering a separate model, and the door lock secures the contents when the outdoor kitchen is unattended. ENERGY STAR certified, Sabbath Mode equipped, and designed and built in America with over 130 years of Marvel refrigeration expertise, the MORE124-SS31A is the outdoor refrigerator built for maximum capacity and maximum flexibility.

5.3 Cu. Ft. High Capacity — The Largest Marvel Outdoor Undercounter Refrigerator

The MORE124-SS31A earns its "high capacity" designation with 5.3 cubic feet of usable refrigeration space — the most in any Marvel outdoor undercounter unit, and more than the MORE224's 5.1 cu. ft. The difference isn't just in the numbers. The MORE124-SS31A achieves that extra capacity through a streamlined two-shelf interior design that maximizes open space rather than subdividing it with additional shelves, bins, and door storage. This makes the MORE124-SS31A the ideal choice when your outdoor kitchen needs to accommodate items that simply won't fit in a more compartmentalized refrigerator — full-size catering platters, sheet pans of marinated meats, tall pitchers, multiple wine bottles standing upright, bulk beverage cases, and the kind of oversized items that outdoor entertaining frequently demands. With two cantilevered stainless steel shelves adjustable across 11 height positions, you have complete control over how the interior is configured — set both shelves high to create a large open floor area, space them evenly for balanced storage, or remove one entirely for maximum single-compartment capacity.

154 Cans — Maximum Can Storage

When configured for maximum can storage, the MORE124-SS31A holds up to 154 standard 12-oz cans — 8 more than the MORE224 and enough to stock an entire outdoor party without a single trip to the garage. The open two-shelf layout makes loading and accessing cans fast and efficient.

Two Cantilevered Stainless Steel Shelves

Two heavy-duty cantilevered stainless steel shelves hold up to 35 pounds each and adjust across 11 height positions. The cantilevered design mounts on wall brackets without center supports, providing unobstructed full-width, full-depth access at every shelf level.

Oversized Item Flexibility

The two-shelf configuration leaves significantly more vertical clearance between shelves than three-shelf designs — accommodating catering platters, sheet pans, tall pitchers, bulk cases, and oversized items that won't fit in more compartmentalized refrigerators. Remove a shelf entirely for maximum single-zone capacity.

Field-Reversible Door

The solid stainless steel door can be configured to open left or right during installation — no separate left-swing or right-swing model numbers to order. One model accommodates any cabinet layout, any traffic flow, any outdoor kitchen configuration.


Dynamic Cooling Technology & Digital Controls — Outdoor-Grade Performance in 5.3 Cu. Ft.

A larger capacity refrigerator in an outdoor environment demands more from its cooling system — more air volume to cool, more temperature recovery needed after door openings, and more vulnerability to ambient heat. The MORE124-SS31A meets that demand through Dynamic Cooling Technology — Marvel's advanced system that delivers three critical performance benefits optimized for the 5.3 cu. ft. interior. Rapid cool-down recovers the set temperature quickly after every door opening, minimizing warm-air intrusion during busy outdoor entertaining. Frost-free operation automatically prevents ice buildup that would degrade cooling performance in humid outdoor conditions. Temperature stability maintains consistent cooling across the entire cabinet — top shelf to bottom — so every item stays at the temperature you set. The digital control panel lets you dial in any temperature from 34°F to 60°F, covering everything from ice-cold beverage storage to cellar-temperature wine holding.

Temperature Range: 34°F to 60°F

The broad 34°F to 60°F temperature range accommodates virtually any refrigeration need — set it to 34°F–38°F for ice-cold beverages and perishable food, 40°F–45°F for general food storage, or 50°F–60°F for cellar-temperature wine and items that benefit from cool but not cold holding.

Door Ajar & Temperature Alerts

Audible alerts sound when the door is left open and when the internal temperature rises above or falls below the set range. In outdoor environments with frequent door openings and fluctuating ambient temperatures, these alerts protect both food safety and energy efficiency.

Door Lock

The integrated door lock secures the refrigerator contents — critical for outdoor installations where the unit is accessible to guests, children, or service staff. Prevents unauthorized access and protects food safety when the outdoor kitchen is unattended.

ENERGY STAR Certified

The MORE124-SS31A meets ENERGY STAR energy efficiency requirements — delivering the largest capacity outdoor undercounter refrigerator in the Marvel lineup with reduced energy consumption. Maximum capacity, minimum operating cost.


Theater-Style LED Lighting & Smart Features — Built for Real Outdoor Use

The MORE124-SS31A includes the features that make an outdoor refrigerator genuinely useful in real-world conditions. Arctic white LED theater-style lighting illuminates every shelf level with clean, even light, making it easy to find what you need during evening cookouts when natural light is gone. The arctic white interior enhances that visibility and provides a clean, stain-resistant surface for easy maintenance. Sabbath Mode disables interior lights, audible alerts, and digital displays while maintaining consistent refrigeration — meeting the needs of observant households without compromising food safety. The solid stainless steel door provides premium outdoor durability and a professional appearance that coordinates with stainless grills, sinks, and other outdoor kitchen components.

Arctic White LED Theater-Style Lighting

Theater-style LED lighting delivers dramatic, even illumination across every shelf level — making item identification effortless during evening and nighttime outdoor entertaining. Clean arctic white light inside the arctic white interior provides maximum visibility.

Sabbath Mode

Sabbath Mode disables interior LED lighting, audible alerts, and digital displays while maintaining consistent refrigeration temperature throughout the 5.3 cu. ft. cabinet. Food and beverages remain properly stored without any user interaction required.


MORE124 vs. MORE224 — Choosing Between Marvel's Two Outdoor Refrigerators

Marvel offers two 24-inch outdoor refrigerators — the MORE124 (high capacity) and the MORE224 (door storage & MaxStore) — and the choice comes down to whether you prioritize maximum capacity and open interior space or maximum interior organization. The MORE124-SS31A delivers 5.3 cu. ft. and 154 cans with two cantilevered shelves and a field-reversible door — maximum volume, maximum flexibility, and the simplest shelf configuration. The MORE224 delivers 5.1 cu. ft. and 146 cans with three specialty shelves (including a glide-out and a half-width for tall items), a MaxStore bin for loose items, and easy-access door storage — more organizational features in a slightly smaller interior, sold in dedicated left-swing and right-swing models. Both share the same Dynamic Cooling Technology, 34°F–60°F temperature range, digital controls, door lock, theater-style LED lighting, Sabbath Mode, ENERGY STAR certification, and outdoor-rated construction. Choose the MORE124 when raw capacity and open space matter most; choose the MORE224 when interior organization and specialty storage features matter most.

Feature

MORE124 — High Capacity

MORE224 — Door Storage & MaxStore

Capacity 5.3 cu. ft. 5.1 cu. ft.
12-oz Can Capacity 154 Cans 146 Cans
Interior Shelves 2 Cantilevered Stainless Steel 3 — Glide-Out, Half-Width, Fixed Glass
MaxStore Bin No Yes
Door Storage No Yes — Easy-Access
Glide-Out Shelf No Yes — Full-Width Stainless Steel
Half-Width Tall Item Shelf No Yes
Door Reversible Yes — Field-Reversible No — Separate Left/Right Models
Dynamic Cooling Yes Yes
Temperature Range 34°F to 60°F 34°F to 60°F
Door Lock Yes Yes
Best For Maximum capacity, large platters, oversized items Interior organization, mixed storage types

The Marvel Difference — Over 130 Years of Refrigeration Expertise

Marvel Refrigeration has been manufacturing refrigeration products since 1892 — making them North America's longest-standing refrigeration company with over 130 years of continuous expertise. Every MORE124-SS31A outdoor refrigerator is designed and built in America to Marvel's 15 Distinct Quality Details — a set of engineering and manufacturing standards that define every product in the lineup. As part of the Middleby Residential luxury appliance portfolio, Marvel maintains the craftsmanship, materials, and performance testing that serious outdoor kitchens demand. The Marvel Outdoor Collection — including refrigerators, beverage centers, wine refrigerators, clear ice machines, nugget ice machines, and crescent ice makers — gives you a complete outdoor refrigeration ecosystem from one manufacturer with the heritage and expertise to back every unit. Visit MarvelRefrigeration.com to explore the full Marvel Outdoor Collection.


Marvel Warranty Coverage — MORE124-SS31A

Marvel Refrigeration Limited Warranty

Marvel warrants to the original purchaser that the outdoor refrigerator and all parts are free from defects in material and workmanship under normal residential use. Full unit warranty: one (1) year from the date of original purchase, including parts and labor. Cosmetic defects are covered for sixty (60) days from purchase. Sealed system warranty: five (5) years covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only, labor not included). This warranty applies only to the original purchaser and is non-transferable. The warranty applies to units operated outside only if designed for outdoor use by model and serial number. Exclusions include non-residential use, negligence, accident, improper use, maintenance, installation, service, repair, acts of God, consumable parts (water filters, light bulbs), and food or beverage loss. All service must be performed by a Marvel factory authorized servicer. Refer to the manufacturer's warranty document for complete terms and conditions.


Manufacturer Information & Documentation

Download official Marvel specification sheets and warranty documents for the MORE124-SS31A 24-inch outdoor high capacity refrigerator with door lock.


Frequently Asked Questions — Marvel Outdoor 24-Inch High Capacity Refrigerator

Can the Marvel MORE124-SS31A be used outdoors?

Yes. The MORE124-SS31A is part of the Marvel Outdoor Collection and is specifically designed and rated for outdoor use. Its solid stainless steel door, Dynamic Cooling Technology, and outdoor-rated construction are engineered to perform in outdoor kitchens, covered patios, grill islands, and poolside entertainment areas.

What is the difference between the MORE124 and the MORE224?

The MORE124 (5.3 cu. ft., 154 cans) prioritizes maximum capacity with two cantilevered stainless steel shelves and a field-reversible door — more open interior space for large platters, oversized items, and bulk storage. The MORE224 (5.1 cu. ft., 146 cans) prioritizes interior organization with three specialty shelves (including a glide-out and half-width for tall items), a MaxStore bin, and easy-access door storage — more features for mixed-item organization, but sold in separate left-swing and right-swing models. Both share the same Dynamic Cooling Technology, 34°F–60°F range, door lock, theater-style LED lighting, Sabbath Mode, and ENERGY STAR certification.

How many cans does this refrigerator hold?

The MORE124-SS31A holds up to 154 standard 12-oz cans when configured for maximum can storage — the highest can capacity of any Marvel outdoor refrigerator. The actual count depends on how you configure the two adjustable shelves and whether you're also storing food, platters, or other items alongside cans.

Can the door swing be reversed?

Yes. The MORE124-SS31A features a field-reversible door that can be configured to open from the left or right during installation. This is an advantage over the MORE224, which requires ordering separate left-swing (SS51A) and right-swing (SS41A) models.

What temperature range does this refrigerator offer?

The MORE124-SS31A adjusts from 34°F to 60°F through the digital control panel — the same range as the MORE224. Set it to 34°F–38°F for ice-cold beverages and perishable food, 40°F–45°F for general food storage, or 50°F–60°F for cellar-temperature wine and items that benefit from cool but not aggressive chilling.

What are the cutout dimensions for the MORE124-SS31A?

The rough-in (cutout) dimensions are 24" W × 24" D × 34" to 35" H — identical to the MORE224. The cabinet dimensions are 23-7/8" W × 23-3/4" D × 33-3/4" to 34-3/4" H. Always refer to the manufacturer's specification sheet for the most current installation requirements and allow for proper ventilation clearances.

Does this refrigerator store food as well as beverages?

Yes. The MORE124-SS31A is a full-featured all-refrigerator designed for both food and beverage storage. Unlike Marvel's outdoor beverage centers (which feature glass doors and are optimized for beverage-only display), the MORE124-SS31A uses a solid stainless steel door and Dynamic Cooling Technology rated from 34°F to 60°F — making it fully capable of food-safe refrigeration alongside beverage storage.

Does this refrigerator have a door lock?

Yes. The MORE124-SS31A includes an integrated door lock that secures the contents — especially important for outdoor installations where the refrigerator may be accessible to guests, children, or service staff when the outdoor kitchen is unattended.

What warranty covers the MORE124-SS31A?

The MORE124-SS31A is covered by Marvel's standard warranty: one (1) year parts and labor from the date of original purchase, plus a five (5) year sealed system warranty covering the compressor, condenser, evaporator, drier, and all connecting tubing (parts only). Cosmetic defects are covered for 60 days. The warranty applies to the original purchaser only and is non-transferable. See the complete Marvel warranty document for full terms and conditions.


Specs & Dimensions

Marvel MORE124-SS31A — Full Specifications & Dimensions

Marvel Outdoor 24-Inch Stainless Steel High Capacity Refrigerator with Door Lock

Manufacturer Marvel Refrigeration (Middleby Residential)
Model Number MORE124-SS31A
Collection Marvel Outdoor Collection
UPC Code Contact Manufacturer
Indoor / Outdoor Rated Outdoor Use — Designed for Outdoor Installation
Configuration Built-In Undercounter (Solid Door — All-Refrigerator, High Capacity)
Product Type Outdoor Refrigerator (Food & Beverage Storage)

Capacity & Storage

Total Capacity 5.3 cu. ft.
12-oz Can Capacity Up to 154 Cans
Interior Shelves 2 Cantilevered Stainless Steel Shelves
Shelf Weight Capacity Up to 35 lbs (Per Shelf)
Adjustable Shelf Heights 11 Positions

Temperature & Cooling

Temperature Range 34°F to 60°F
Temperature Control Digital Controls
Cooling System Dynamic Cooling Technology (Rapid Cool-Down, Frost-Free, Temperature Stability)
Defrost Type Frost-Free (Automatic)

Dimensions & Weight

Width 23-7/8"
Depth (Without Door) 23-3/4"
Depth (With Door) 26-1/4"
Height 33-3/4" to 34-3/4"
Height (With Top Plate) 46-3/8"
Door Protrusion 26-3/8"
Shipping Weight 160 lbs
Shipping Dimensions 28" W × 31" D × 37" H

Cutout (Rough-In) Dimensions

Cutout Width 24"
Cutout Depth 24"
Cutout Height 34" to 35"

Controls & Features

Control Type Digital
Alerts Door Ajar, High/Low Temperature
Sabbath Mode Yes
Interior Lighting Arctic White LED Theater-Style
Door Lock Yes
Door Swing Field-Reversible (Left or Right)

Exterior & Interior

Exterior Material Stainless Steel
Door Style Solid Stainless Steel
Door Color Stainless Steel
Primary Color Stainless Steel
Interior Color Arctic White

Electrical & Refrigerant

Voltage / Frequency / Amperage 115V / 60 Hz / 15A
Cord Length 6 ft
Refrigerant Type R-600a (Isobutane)
ENERGY STAR Yes
Eco Friendly Design Yes

Warranty

Parts & Labor Warranty 1 Year
Sealed System Warranty 5 Years (Compressor, Condenser, Evaporator, Drier & Connecting Tubing — Parts Only)
Cosmetic Defects 60 Days from Date of Purchase

Manufacturer

Brand Marvel Refrigeration
Parent Company Middleby Residential
Country of Origin USA (Designed & Built in America)
Customer Service +616.754.5601 | techsupport@MarvelRefrigeration.com
Website MarvelRefrigeration.com

Documentation & Resources

Specification Sheet Download MORE124 Spec Sheet
Warranty Document Download Marvel Warranty
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.