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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience
Kokomo 21 Inch Kamado Ceramic BBQ Grill

Kokomo 21 Inch Kamado Ceramic BBQ Grill

by Kokomo Grills
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$1,999.00
$999.00
+ Free Shipping

No Hidden Costs: No Sales Tax (except NY)!

20 Years Experience: Deal Directly With the Owner!

We Will Match Any Competitor’s Price

Call Now: (888) 678-3530

Leaves our warehouse in 1-3 business days.

    Kokomo Kamado Grill

    Key Features

    • All-in-one design for smoking, grilling, baking, searing, and more for Kamado versatility. 
    • Superior heat retention reaches up to 850°F for unlimited outdoor cooking versatility.
    • Premium grade ceramic gives you ultimate heat retention, even heat distribution, durability, and perfect juicy tender BBQ favorites every time.
    • Fireproof felt seals give you superior insulation, maximizing your authentic charcoal flavor. 
    • Cradle cart design with folding side shelves for expanded grilling space, effortless mobility, and easy storage. 
    • Precision temp control with fully adjustable top and bottom dampers for precision temperature control.
    • Includes a stainless steel cart with caster two (2) locking wheels, folding shelves, and ash tool.

    Discover the Ultimate Grilling Solution with Kokomo Kamado Grill

    Choosing the right Kamado grill to fit your outdoor cooking needs can be frustrating and exhausting with all the options out there. Eliminate the the worries and limitations of your Kamado grill with the Kokomo Grills Kamado Charcoal Grill. This 21-inch Kamado grill brings traditional charcoal flavor and innovation together to give you the perfect outdoor cooking versatile Kamado with easy mobility around your patio or backyard. Crafted for versatility and precision, this 21-inch ceramic BBQ grill allows you to masterfully grill, smoke, sear, and even bake everything from pizzas to pies over your authentic lump charcoal fire. 

    The interior of your Kamado grill features a traditional 21-inch round design with a 265.7 square inch hinged cooking grate for ample grilling space, giving you easy access to your charcoal below for adding or moving your lump charcoal into your insulated firebox below. 

    Kokomo Ceramic Kamado Grill Brings Optimal Heat Control

    When it comes to cooking temperature control, no one does it better than Kokomo Grills with its superior construction and innovative design. This durable black glazed ceramic shell not only provides superior outdoor protection against all four seasons and types of weather but also provides consistent cooking temperatures no matter what the temperature is outside. Not to mention, its sleek, glossy finish makes cleaning a breeze, leaving your Kokomo Kamado Grill clean and pristine for years to come. Its thick ceramic design, along with its round traditional shape, provides ample airflow, allowing heat to evenly distribute across your entire grilling area, eliminating hot and cold spots like many competitors on your grilling surface. 

    Kokomo continues its perfection in temperature control with its top and bottom dampers for precision temperature control of up to 850°F. Easily adjust your Kamado grill to the perfect airflow for baking, searing, smoking, roasting, and grilling for grilling perfection. In addition, Kokomo gives you easy and accurate temperature control with an oversized analog temperature thermometer right on your grilling lid. Keep your grill lid shut and heat inside for juicy tender BBQ favorites without constantly having to check by opening your lid and releasing that authentic lump charcoal flavor.

    Effortless Operation with Kokomo Kamado's Spring-Loaded Grill Hood Hinge

    One issue with cheaper, lower quality Kamado Grills is operating a heavy grill lid and having it slam shut and potentially damaged. Kokomo provides a spring loaded hinge for smooth and effortless opening and closing, making your grilling experience safe and preventing wear and tear. Crafted with a wooden handle for heat safety and easy lifting for access to your stainless steel cooking grates. In addition, each Kamado Grill made by Kokomo Grills is designed with a fireproof felt sealed gasket designed for an insulated seal that can withstand high heat without breaking down. 

    Kokomo All-In-One Kamado Charcoal Cart Design Included

    One of the standout features of Kokomo Kamado Grill is its easy and effortless cradle cart design. Featuring a stainless steel cart on four (4) castor wheels and two (2) locking wheels for easy mobility around your backyard or patio. When you start grilling up a feast, easily lock your Kamado grill securely in place for safe and secure grilling. On the side of your charcoal features two (2) wood finished folding shelves for an expanded cooking space in style. Each side shelf features two (2) utensil hooks for your essential grilling tools within arm's reach. When finished, grilling folds each shelf securely in place for a compact storage solution. 

    Order Now with Free Shipping!

    Kokomo 21 Inch Kamado Ceramic BBQ Grill
    Model  KO-21-KAMADO
    Configuration Freestanding
    Exterior Color Gloss Black 
    Exterior Material Ceramic
    Cart Material Stainless Steel 
    Shelf Material Wood 
    Assembled Length 51.2"
    Assembled Depth 28.7"
    Outer Diameter 21.5"
    Cooking Grid Area 265.7"
    Weight 183 lbs.
    Cooking Grid Material Stainless Steel
    Cooking Grid Type Hinged Cooking Grid
    Number of Cooking Grid Zones 1
    Ash Tool  Included
    Built-In Thermometer Included
    Soft-Close Hinge on Grill Lid Included
    Grill Lid Gasket Fireproof Felt Gasket
    Cart Wheel Type Four (4) Caster Wheel w/ Two (2) Locking Caster Wheels
    Cart Shelf Type Folding Shelves

    Shipping & Delivery Details

    This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

    Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

    Select your Product Options
    Have A Question? Talk To A Pro!
    • Product Reviews
    • Site Reviews
    12/27/2021
    Daniel W.
    United States
    Quality Smoker
    High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
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    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    10/12/2021
    David C.
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    Amazing grill and unbelievably fast shipping.
    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    10/12/2021
    David C.
    United States
    Amazing grill and unbelievably fast shipping.
    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Great pellet grill
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Great pellet grill
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    05/18/2021
    Bob T.
    United States
    Cookshack SM066 smoker
    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    05/18/2021
    Bob T.
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    Cookshack SM066 smoker
    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    05/03/2021
    Mark M.
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    great service
    excellent service
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    04/09/2021
    Steve B.
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    Best smoker I have owned
    Great service and sales!! Will order another from them for sure!!
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    Steve B.
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    Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
    02/25/2021
    Mark M.
    United States
    Fast Eddy's
    Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
    Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
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    Mark M.
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    Fast Eddy's
    Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
    Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
    02/01/2021
    bryant k.
    United States
    Great price and communication
    It's fantastic!
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    bryant k.
    United States
    Great price and communication
    It's fantastic!
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    01/29/2021
    Sarah K.
    United States
    I want to marry it.
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    01/29/2021
    Sarah K.
    United States
    I want to marry it.
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
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    Jeff K.
    United States
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    Jeff K.
    United States
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    Lee L.
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    after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
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    Kokomo Kamado Grill

    Key Features

    • All-in-one design for smoking, grilling, baking, searing, and more for Kamado versatility. 
    • Superior heat retention reaches up to 850°F for unlimited outdoor cooking versatility.
    • Premium grade ceramic gives you ultimate heat retention, even heat distribution, durability, and perfect juicy tender BBQ favorites every time.
    • Fireproof felt seals give you superior insulation, maximizing your authentic charcoal flavor. 
    • Cradle cart design with folding side shelves for expanded grilling space, effortless mobility, and easy storage. 
    • Precision temp control with fully adjustable top and bottom dampers for precision temperature control.
    • Includes a stainless steel cart with caster two (2) locking wheels, folding shelves, and ash tool.

    Discover the Ultimate Grilling Solution with Kokomo Kamado Grill

    Choosing the right Kamado grill to fit your outdoor cooking needs can be frustrating and exhausting with all the options out there. Eliminate the the worries and limitations of your Kamado grill with the Kokomo Grills Kamado Charcoal Grill. This 21-inch Kamado grill brings traditional charcoal flavor and innovation together to give you the perfect outdoor cooking versatile Kamado with easy mobility around your patio or backyard. Crafted for versatility and precision, this 21-inch ceramic BBQ grill allows you to masterfully grill, smoke, sear, and even bake everything from pizzas to pies over your authentic lump charcoal fire. 

    The interior of your Kamado grill features a traditional 21-inch round design with a 265.7 square inch hinged cooking grate for ample grilling space, giving you easy access to your charcoal below for adding or moving your lump charcoal into your insulated firebox below. 

    Kokomo Ceramic Kamado Grill Brings Optimal Heat Control

    When it comes to cooking temperature control, no one does it better than Kokomo Grills with its superior construction and innovative design. This durable black glazed ceramic shell not only provides superior outdoor protection against all four seasons and types of weather but also provides consistent cooking temperatures no matter what the temperature is outside. Not to mention, its sleek, glossy finish makes cleaning a breeze, leaving your Kokomo Kamado Grill clean and pristine for years to come. Its thick ceramic design, along with its round traditional shape, provides ample airflow, allowing heat to evenly distribute across your entire grilling area, eliminating hot and cold spots like many competitors on your grilling surface. 

    Kokomo continues its perfection in temperature control with its top and bottom dampers for precision temperature control of up to 850°F. Easily adjust your Kamado grill to the perfect airflow for baking, searing, smoking, roasting, and grilling for grilling perfection. In addition, Kokomo gives you easy and accurate temperature control with an oversized analog temperature thermometer right on your grilling lid. Keep your grill lid shut and heat inside for juicy tender BBQ favorites without constantly having to check by opening your lid and releasing that authentic lump charcoal flavor.

    Effortless Operation with Kokomo Kamado's Spring-Loaded Grill Hood Hinge

    One issue with cheaper, lower quality Kamado Grills is operating a heavy grill lid and having it slam shut and potentially damaged. Kokomo provides a spring loaded hinge for smooth and effortless opening and closing, making your grilling experience safe and preventing wear and tear. Crafted with a wooden handle for heat safety and easy lifting for access to your stainless steel cooking grates. In addition, each Kamado Grill made by Kokomo Grills is designed with a fireproof felt sealed gasket designed for an insulated seal that can withstand high heat without breaking down. 

    Kokomo All-In-One Kamado Charcoal Cart Design Included

    One of the standout features of Kokomo Kamado Grill is its easy and effortless cradle cart design. Featuring a stainless steel cart on four (4) castor wheels and two (2) locking wheels for easy mobility around your backyard or patio. When you start grilling up a feast, easily lock your Kamado grill securely in place for safe and secure grilling. On the side of your charcoal features two (2) wood finished folding shelves for an expanded cooking space in style. Each side shelf features two (2) utensil hooks for your essential grilling tools within arm's reach. When finished, grilling folds each shelf securely in place for a compact storage solution. 

    Order Now with Free Shipping!

    Kokomo 21 Inch Kamado Ceramic BBQ Grill
    Model  KO-21-KAMADO
    Configuration Freestanding
    Exterior Color Gloss Black 
    Exterior Material Ceramic
    Cart Material Stainless Steel 
    Shelf Material Wood 
    Assembled Length 51.2"
    Assembled Depth 28.7"
    Outer Diameter 21.5"
    Cooking Grid Area 265.7"
    Weight 183 lbs.
    Cooking Grid Material Stainless Steel
    Cooking Grid Type Hinged Cooking Grid
    Number of Cooking Grid Zones 1
    Ash Tool  Included
    Built-In Thermometer Included
    Soft-Close Hinge on Grill Lid Included
    Grill Lid Gasket Fireproof Felt Gasket
    Cart Wheel Type Four (4) Caster Wheel w/ Two (2) Locking Caster Wheels
    Cart Shelf Type Folding Shelves

    Shipping & Delivery Details

    This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

    Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.