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Marine Armour Haven 8': Coyote SL 36" Grill & Fridge – Bronze
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Free Shipping + No Sales Tax

Haven 8 Ft. Marine Armour Outdoor Kitchen Island w/ Coyote SL-Series 36-Inch Grill, 36-Inch Double Door, Trash Center & 24-Inch Refrigerator - Antique Bronze

by Haven Outdoor
SKU HCOY96REFAB-SL-SERIES-NG+marine
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Original Price $13,436.00
Current Price $12,755.00
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🛡 Marine Armour Ceramic Coating — Saltwater & Coastal Protection

This is the Marine Armour Edition. Every stainless steel component — grill, doors, drawers, and refrigerator — has been professionally treated with Marine Armour’s advanced ceramic coating for ultimate protection against salt air, coastal humidity, and harsh marine environments. The powder-coated aluminum island body is already marine-grade durable by design. Marine Armour completes the protection across every exposed surface.

Ceramic Shield Technology

Professional-grade ceramic coating bonds at the molecular level, creating an invisible barrier against salt spray, moisture, and UV degradation on all stainless steel surfaces.

Built for Coastal Living

Engineered for beachfront homes, waterfront properties, lakeside decks, boat docks, and any environment where salt air and humidity attack unprotected stainless steel.

Complete Component Coverage

Every stainless steel insert is ceramic coated before installation. The aluminum island frame is powder-coated from the factory — marine-grade durable with no additional treatment needed.

Note: Marine Armour ceramic coating application adds approximately two weeks to the standard delivery timeline.


Haven 8 Ft. BBQ Island: Coyote SL 36" Grill, Double Doors, Trash Drawer & 24" Refrigerator - Bronze


Key Components

Coyote SL 36" Grill (C3SL36)
36" Double Access Doors (C3-DA2436)
24" Refrigerator & 15" Single Bin Trash Drawer

Materials & Build

100% Aluminum Body & Counter
304 Stainless Steel Grill Body
Made in the USA

Finish Appearance

Antique Bronze Powder Coat
Ultra-Spacious 96" Countertop

Top Features:

  • Full Culinary Workspace: A massive 8-foot (96-inch) linear layout providing extensive countertop space for high-volume food staging, preparation, and serving.
  • Antique Bronze Premium Finish: Features a sophisticated, rich triple-layer powder coating on a 100% aluminum frame for lifetime rust-proof durability.
  • High-End Refrigeration: Includes a 24" outdoor-rated refrigerator with 5.5 cu. ft. capacity and digital thermostat for precise ingredient management.
  • 15,000 BTU Infrared Sear Zone: Dedicated high-heat burner for professional-grade searing, complemented by three cast stainless steel burners (80,000 Total BTUs).
  • Coyote Logo Throw Light: Projects the Coyote logo onto the ground for a stylish, illuminated BBQ area, complemented by internal halogen lights.
  • Modular "Fast-Build" Design: American-made craftsmanship allows for full station assembly in approximately 2 hours with minimal tools.

The Haven 8 Ft. Series | Professional Performance & Cold Storage

The Haven 8 Ft. Outdoor Kitchen Island in Antique Bronze is a high-performance linear station designed for the entertainer who needs everything within reach. This 96-inch layout integrates the powerful Coyote SL-Series 36" grill with a 24" outdoor refrigerator and a dedicated trash center. The warm Antique Bronze finish and expansive aluminum countertop create a sophisticated, architectural profile for any luxury backyard.

Proudly made in the USA, the island is constructed from heavy-gauge, 100% aluminum. Naturally resistant to rust and corrosion, this lightweight yet robust structure is protected by a triple-layer powder-coated finish for maximum resistance to the elements.


Coyote SL-Series 36-Inch Built-In Grill (C3SL36)

The Coyote SL-Series grill provides elite versatility through three main burners and a dedicated 15,000 BTU infrared sear burner. Using volcanic stone briquettes and laser-cut grates, the system achieves superior heat retention across a massive 875 sq. in. surface. The heat zone separators allow you to manage different foods at distinct temperatures simultaneously. For safety, the integrated Safety Valve automatically shuts off gas flow if the flame is extinguished.


Integrated Refrigeration & Waste Management

This 8-foot configuration prioritizes food safety and a clean cooking environment:

  • 24" Outdoor Refrigerator: Features 304 stainless steel construction, 5.5 cu. ft. capacity, and digital controls to keep perishable ingredients fresh and cold drinks ready to serve.
  • 36" Double Access Doors: Provides an extra-wide beveled entry to utility lines and massive internal storage for larger cookware and supplies.
  • 15" Trash & Recycle Center: A concealed 304 stainless steel drawer that hides waste and keeps your food preparation area sanitary and professional.

Technical Documentation & Downloads

Haven Outdoor Brochure | Island Installation Guide | Coyote SL-Series Owners Manual | Coyote Refrigerator Specs


Haven 8 Ft. Outdoor Kitchen Island w/ Coyote SL-Series 36-Inch Grill, 36-Inch Double Door, Trash Center & 24-Inch Refrigerator - Antique Bronze
Island Dimensions 96" W x 30" D x 36 9/16" H
Finish Color Antique Bronze
Island Material 100% Aluminum; Powder-Coated
Countertop Concrete-Colored Porcelain
Assembly Fast-Build; Approx. 2-Hour Assembly
Grill Model Coyote SL-Series 36" Built-In Gas Grill (C3SL36)
Total BTU Output 80,000 BTUs
Main Burners 3 Cast Stainless Steel Burners
Infrared Sear Burner 15,000 BTU Dedicated Sear Zone
Cooking Surface 875 Sq. In. Total
Heat Distribution Volcanic Stone Briquettes
Grill Grates Laser-Cut Stainless Steel
Heat Zone Separators Yes — Independent Temperature Zones
Grill Lights Internal Halogen Lights; Coyote Logo Throw Light
Ignition System Flame Thrower Ignition
Grill Construction 304 Stainless Steel
Refrigerator Model 24" Outdoor Rated Refrigerator
Refrigerator Capacity 5.5 Cu. Ft.; Digital Thermostat
Refrigerator Venting Front-Venting (Built-In Ready)
Refrigerator Construction Stainless Steel Exterior; Outdoor Rated
Trash Center Pull-Out Trash Center; 304 Stainless Steel
Access Doors Double Access Doors; 304 Stainless Steel
Outdoor Rated Yes
Made in the USA Yes (Island)
Warranty Lifetime (Island); See Coyote Warranty for Grill Components

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Description

🛡 Marine Armour Ceramic Coating — Saltwater & Coastal Protection

This is the Marine Armour Edition. Every stainless steel component — grill, doors, drawers, and refrigerator — has been professionally treated with Marine Armour’s advanced ceramic coating for ultimate protection against salt air, coastal humidity, and harsh marine environments. The powder-coated aluminum island body is already marine-grade durable by design. Marine Armour completes the protection across every exposed surface.

Ceramic Shield Technology

Professional-grade ceramic coating bonds at the molecular level, creating an invisible barrier against salt spray, moisture, and UV degradation on all stainless steel surfaces.

Built for Coastal Living

Engineered for beachfront homes, waterfront properties, lakeside decks, boat docks, and any environment where salt air and humidity attack unprotected stainless steel.

Complete Component Coverage

Every stainless steel insert is ceramic coated before installation. The aluminum island frame is powder-coated from the factory — marine-grade durable with no additional treatment needed.

Note: Marine Armour ceramic coating application adds approximately two weeks to the standard delivery timeline.


Haven 8 Ft. BBQ Island: Coyote SL 36" Grill, Double Doors, Trash Drawer & 24" Refrigerator - Bronze


Key Components

Coyote SL 36" Grill (C3SL36)
36" Double Access Doors (C3-DA2436)
24" Refrigerator & 15" Single Bin Trash Drawer

Materials & Build

100% Aluminum Body & Counter
304 Stainless Steel Grill Body
Made in the USA

Finish Appearance

Antique Bronze Powder Coat
Ultra-Spacious 96" Countertop

Top Features:

  • Full Culinary Workspace: A massive 8-foot (96-inch) linear layout providing extensive countertop space for high-volume food staging, preparation, and serving.
  • Antique Bronze Premium Finish: Features a sophisticated, rich triple-layer powder coating on a 100% aluminum frame for lifetime rust-proof durability.
  • High-End Refrigeration: Includes a 24" outdoor-rated refrigerator with 5.5 cu. ft. capacity and digital thermostat for precise ingredient management.
  • 15,000 BTU Infrared Sear Zone: Dedicated high-heat burner for professional-grade searing, complemented by three cast stainless steel burners (80,000 Total BTUs).
  • Coyote Logo Throw Light: Projects the Coyote logo onto the ground for a stylish, illuminated BBQ area, complemented by internal halogen lights.
  • Modular "Fast-Build" Design: American-made craftsmanship allows for full station assembly in approximately 2 hours with minimal tools.

The Haven 8 Ft. Series | Professional Performance & Cold Storage

The Haven 8 Ft. Outdoor Kitchen Island in Antique Bronze is a high-performance linear station designed for the entertainer who needs everything within reach. This 96-inch layout integrates the powerful Coyote SL-Series 36" grill with a 24" outdoor refrigerator and a dedicated trash center. The warm Antique Bronze finish and expansive aluminum countertop create a sophisticated, architectural profile for any luxury backyard.

Proudly made in the USA, the island is constructed from heavy-gauge, 100% aluminum. Naturally resistant to rust and corrosion, this lightweight yet robust structure is protected by a triple-layer powder-coated finish for maximum resistance to the elements.


Coyote SL-Series 36-Inch Built-In Grill (C3SL36)

The Coyote SL-Series grill provides elite versatility through three main burners and a dedicated 15,000 BTU infrared sear burner. Using volcanic stone briquettes and laser-cut grates, the system achieves superior heat retention across a massive 875 sq. in. surface. The heat zone separators allow you to manage different foods at distinct temperatures simultaneously. For safety, the integrated Safety Valve automatically shuts off gas flow if the flame is extinguished.


Integrated Refrigeration & Waste Management

This 8-foot configuration prioritizes food safety and a clean cooking environment:

  • 24" Outdoor Refrigerator: Features 304 stainless steel construction, 5.5 cu. ft. capacity, and digital controls to keep perishable ingredients fresh and cold drinks ready to serve.
  • 36" Double Access Doors: Provides an extra-wide beveled entry to utility lines and massive internal storage for larger cookware and supplies.
  • 15" Trash & Recycle Center: A concealed 304 stainless steel drawer that hides waste and keeps your food preparation area sanitary and professional.

Technical Documentation & Downloads

Haven Outdoor Brochure | Island Installation Guide | Coyote SL-Series Owners Manual | Coyote Refrigerator Specs


Specs & Dimensions
Haven 8 Ft. Outdoor Kitchen Island w/ Coyote SL-Series 36-Inch Grill, 36-Inch Double Door, Trash Center & 24-Inch Refrigerator - Antique Bronze
Island Dimensions 96" W x 30" D x 36 9/16" H
Finish Color Antique Bronze
Island Material 100% Aluminum; Powder-Coated
Countertop Concrete-Colored Porcelain
Assembly Fast-Build; Approx. 2-Hour Assembly
Grill Model Coyote SL-Series 36" Built-In Gas Grill (C3SL36)
Total BTU Output 80,000 BTUs
Main Burners 3 Cast Stainless Steel Burners
Infrared Sear Burner 15,000 BTU Dedicated Sear Zone
Cooking Surface 875 Sq. In. Total
Heat Distribution Volcanic Stone Briquettes
Grill Grates Laser-Cut Stainless Steel
Heat Zone Separators Yes — Independent Temperature Zones
Grill Lights Internal Halogen Lights; Coyote Logo Throw Light
Ignition System Flame Thrower Ignition
Grill Construction 304 Stainless Steel
Refrigerator Model 24" Outdoor Rated Refrigerator
Refrigerator Capacity 5.5 Cu. Ft.; Digital Thermostat
Refrigerator Venting Front-Venting (Built-In Ready)
Refrigerator Construction Stainless Steel Exterior; Outdoor Rated
Trash Center Pull-Out Trash Center; 304 Stainless Steel
Access Doors Double Access Doors; 304 Stainless Steel
Outdoor Rated Yes
Made in the USA Yes (Island)
Warranty Lifetime (Island); See Coyote Warranty for Grill Components
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.