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Haven 5.5 Ft. Outdoor Kitchen Island w/ Grill & Fridge – Black
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Free Shipping + No Sales Tax

Haven 5.5 Ft. Outdoor Kitchen Island w/ Coyote C-Series 28-Inch Grill, Double Access Door & 24-Inch Refrigerator - Brushed Black

SKU HCOY66REFBB-NG-L
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Original Price $7,051.00
Current Price $6,346.00
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Haven 5.5 Ft. Outdoor Kitchen Island w/ Coyote C-Series 28-Inch Grill, Double Access Door & 24-Inch Refrigerator - Brushed Black


Key Features:

  • All-Inclusive Outdoor Kitchen Setup: Equipped with the Coyote C-Series 28-Inch Gas Grill (C1C28), Coyote 26-Inch Double Access Doors (CDA2426), and the premium Coyote 24-Inch Outdoor Refrigerator (C1BIR24) for unmatched functionality and organization.
  • Heavy-Duty Aluminum Construction: Built with a 100% aluminum base and countertop, featuring a triple-layer powder-coated finish in Brushed Black, offering exceptional durability and modern aesthetics.
  • High-Performance Grilling: The Coyote C-Series Grill delivers 40,000 BTUs across 640 square inches of cooking space, providing enough power to grill up to 20 burgers simultaneously.
  • Efficient Storage and Cooling: The double access doors provide organized space for tools, propane tanks, and more, while the refrigerator offers 5.5 cubic feet of customizable cold storage with adjustable shelves.
  • Outdoor-Ready Durability: All components, including the grill, refrigerator, and access doors, are constructed from 304-grade stainless steel for resistance to rust, corrosion, and extreme weather conditions.
  • Enhanced Grilling Features: Includes flavor grids for even heat distribution, a dual-walled hood for consistent cooking temperatures, and interior halogen lighting for nighttime grilling.
  • Refrigerator Precision Cooling: Features a digital thermostat for precise temperature control, a forced-air cooling system to handle hot summer days, and an auto-defrost system for maintenance-free operation.
  • Quick Assembly and Premium Craftsmanship: Proudly made in the USA with high-quality materials, this island is easy to assemble and built for long-term performance.

Haven Outdoor Kitchen Island: A Functional and Stylish Outdoor Solution

The Haven 5.5 Ft. Outdoor Kitchen Island is a complete outdoor cooking and storage solution designed to elevate your backyard entertaining experience. Featuring the powerful Coyote C-Series 28-Inch Built-In Gas Grill, spacious Double Access Doors, and a versatile 24-Inch Outdoor Refrigerator, this island delivers top-notch performance, convenience, and style. Its brushed black aluminum finish not only adds a modern aesthetic but also ensures long-lasting durability against harsh weather conditions.

Coyote C-Series Grill: The Ultimate BBQ Centerpiece

The Coyote C-Series 28-Inch Built-In Gas Grill is the heart of this outdoor kitchen setup. With 40,000 BTUs of cooking power from two Infinity burners, it ensures even heat distribution across its 640-square-inch grilling area. Perfect for weeknight dinners or weekend gatherings, the grill includes a warming rack, stainless steel flavor grids to vaporize drippings, and interior halogen lights for nighttime cooking. Its dual-walled hood maintains consistent temperatures, while the push-and-turn ignition guarantees quick and reliable starts every time.

Coyote Double Access Doors: Practical and Sleek Storage

The 26-Inch Double Access Doors offer a seamless way to store tools, propane tanks, and other essentials while keeping everything easily accessible. Constructed from 18-gauge 304 stainless steel, these doors are built for durability and feature magnetic latches for secure closure and commercial-grade hinges for smooth operation. An integrated paper towel holder adds extra convenience, while the raised beveled edges provide a polished, professional appearance.

Coyote 24-Inch Outdoor Refrigerator: Precision Cooling for Your Outdoor Kitchen

The Coyote 24-Inch Outdoor Refrigerator is designed to keep your drinks, condiments, and ingredients perfectly chilled in any outdoor environment. Featuring a robust 304 stainless steel exterior, this refrigerator is built to withstand the elements while maintaining a sleek, modern look. Its 5.5 cubic foot capacity provides ample storage, complemented by four adjustable stainless steel wire shelves for flexible organization. The refrigerator’s forced-air cooling system ensures quick and even cooling, even on the hottest days, while the digital thermostat offers precise temperature control (33°F to 55°F). Additional features include an auto-defrost system for easy maintenance, a built-in door lock for added security, and hidden articulating hinges for a flush installation that blends seamlessly with your outdoor kitchen design.

Durable Aluminum Island with a Contemporary Finish

The Haven island base and countertop are constructed from lightweight aluminum, finished in a durable triple-layer powder-coated Brushed Black. This finish ensures long-lasting protection against wear and weather while maintaining a sleek, modern appearance. The modular design allows for quick assembly and effortless portability, making it a practical centerpiece for any outdoor living space.


Warranty

Haven Outdoor provides a lifetime warranty on aluminum components, while Coyote grill, refrigerator, and access door components are covered under limited warranties. Refer to the manufacturer’s manuals for comprehensive warranty details.

Coyote Warranty Overview:

  • Lifetime warranty on stainless steel frame and housing
  • Lifetime warranty on stainless steel burners
  • Five (5) years on cooking grates
  • Two (2) years on flavor grids and electric/plastic components
  • One (1) year on refrigerator components and ignition system

Manufacturer Information

Click here for Haven Outdoor Brochure

Click here for Installation Instructions

Click here for the Spec Sheet

Click here for Coyote Warranty

Click here for the Refrigerator Installation Guide


Haven Outdoor Learning Center

Haven 5.5 Ft. Outdoor Kitchen Island w/ Coyote C-Series Grill, Double Doors, and Refrigerator

Manufacturer Haven Outdoor
Model HCOY66REFBB
Island Dimensions 66" W x 30" D x 36 9/16" H
Island Material 100% Aluminum with Triple-Layer Powder Coating
Island Finish Brushed Black
Grill Coyote C-Series 28-Inch Built-In Gas Grill (C1C28)
Grill Dimensions 28" W x 23 3/4" D x 23 1/4" H
Cooking Area 640 sq. in. (497 sq. in. primary, 143 sq. in. secondary)
Grill BTUs 40,000 Total BTUs
Refrigerator Coyote 24-Inch Outdoor Refrigerator (C1BIR24)
Refrigerator Dimensions 23.5" W x 22.5" D x 33.25" H
Refrigerator Capacity 5.5 Cu. Ft.
Refrigerator Features
  • 304 Stainless Steel Exterior for outdoor durability
  • Digital thermostat for precise temperature control (33°F - 55°F)
  • Forced-air cooling system for even cooling in hot climates
  • Auto-defrost system for hassle-free maintenance
  • Four adjustable stainless steel wire shelves
  • Interior LED lighting for easy visibility
  • Built-in door lock for added security
  • Hidden articulating hinges for flush installation
Storage Coyote 26-Inch Double Access Doors (CDA2426)
Storage Dimensions 26" W x 20.5" H
Storage Features
  • 18-Gauge 304 Stainless Steel Construction
  • Magnetic Latches for Secure Closure
  • Commercial-Grade Hinges
  • Integrated Paper Towel Holder
  • Raised Beveled Edge Mounting for Polished Look
Weight 310 lbs (Island, Grill, Refrigerator, and Doors Combined)
Made in USA Yes
Warranty Lifetime on Aluminum Island; Limited Warranty on Grill, Refrigerator, and Storage

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Description

Haven 5.5 Ft. Outdoor Kitchen Island w/ Coyote C-Series 28-Inch Grill, Double Access Door & 24-Inch Refrigerator - Brushed Black


Key Features:

  • All-Inclusive Outdoor Kitchen Setup: Equipped with the Coyote C-Series 28-Inch Gas Grill (C1C28), Coyote 26-Inch Double Access Doors (CDA2426), and the premium Coyote 24-Inch Outdoor Refrigerator (C1BIR24) for unmatched functionality and organization.
  • Heavy-Duty Aluminum Construction: Built with a 100% aluminum base and countertop, featuring a triple-layer powder-coated finish in Brushed Black, offering exceptional durability and modern aesthetics.
  • High-Performance Grilling: The Coyote C-Series Grill delivers 40,000 BTUs across 640 square inches of cooking space, providing enough power to grill up to 20 burgers simultaneously.
  • Efficient Storage and Cooling: The double access doors provide organized space for tools, propane tanks, and more, while the refrigerator offers 5.5 cubic feet of customizable cold storage with adjustable shelves.
  • Outdoor-Ready Durability: All components, including the grill, refrigerator, and access doors, are constructed from 304-grade stainless steel for resistance to rust, corrosion, and extreme weather conditions.
  • Enhanced Grilling Features: Includes flavor grids for even heat distribution, a dual-walled hood for consistent cooking temperatures, and interior halogen lighting for nighttime grilling.
  • Refrigerator Precision Cooling: Features a digital thermostat for precise temperature control, a forced-air cooling system to handle hot summer days, and an auto-defrost system for maintenance-free operation.
  • Quick Assembly and Premium Craftsmanship: Proudly made in the USA with high-quality materials, this island is easy to assemble and built for long-term performance.

Haven Outdoor Kitchen Island: A Functional and Stylish Outdoor Solution

The Haven 5.5 Ft. Outdoor Kitchen Island is a complete outdoor cooking and storage solution designed to elevate your backyard entertaining experience. Featuring the powerful Coyote C-Series 28-Inch Built-In Gas Grill, spacious Double Access Doors, and a versatile 24-Inch Outdoor Refrigerator, this island delivers top-notch performance, convenience, and style. Its brushed black aluminum finish not only adds a modern aesthetic but also ensures long-lasting durability against harsh weather conditions.

Coyote C-Series Grill: The Ultimate BBQ Centerpiece

The Coyote C-Series 28-Inch Built-In Gas Grill is the heart of this outdoor kitchen setup. With 40,000 BTUs of cooking power from two Infinity burners, it ensures even heat distribution across its 640-square-inch grilling area. Perfect for weeknight dinners or weekend gatherings, the grill includes a warming rack, stainless steel flavor grids to vaporize drippings, and interior halogen lights for nighttime cooking. Its dual-walled hood maintains consistent temperatures, while the push-and-turn ignition guarantees quick and reliable starts every time.

Coyote Double Access Doors: Practical and Sleek Storage

The 26-Inch Double Access Doors offer a seamless way to store tools, propane tanks, and other essentials while keeping everything easily accessible. Constructed from 18-gauge 304 stainless steel, these doors are built for durability and feature magnetic latches for secure closure and commercial-grade hinges for smooth operation. An integrated paper towel holder adds extra convenience, while the raised beveled edges provide a polished, professional appearance.

Coyote 24-Inch Outdoor Refrigerator: Precision Cooling for Your Outdoor Kitchen

The Coyote 24-Inch Outdoor Refrigerator is designed to keep your drinks, condiments, and ingredients perfectly chilled in any outdoor environment. Featuring a robust 304 stainless steel exterior, this refrigerator is built to withstand the elements while maintaining a sleek, modern look. Its 5.5 cubic foot capacity provides ample storage, complemented by four adjustable stainless steel wire shelves for flexible organization. The refrigerator’s forced-air cooling system ensures quick and even cooling, even on the hottest days, while the digital thermostat offers precise temperature control (33°F to 55°F). Additional features include an auto-defrost system for easy maintenance, a built-in door lock for added security, and hidden articulating hinges for a flush installation that blends seamlessly with your outdoor kitchen design.

Durable Aluminum Island with a Contemporary Finish

The Haven island base and countertop are constructed from lightweight aluminum, finished in a durable triple-layer powder-coated Brushed Black. This finish ensures long-lasting protection against wear and weather while maintaining a sleek, modern appearance. The modular design allows for quick assembly and effortless portability, making it a practical centerpiece for any outdoor living space.


Warranty

Haven Outdoor provides a lifetime warranty on aluminum components, while Coyote grill, refrigerator, and access door components are covered under limited warranties. Refer to the manufacturer’s manuals for comprehensive warranty details.

Coyote Warranty Overview:

  • Lifetime warranty on stainless steel frame and housing
  • Lifetime warranty on stainless steel burners
  • Five (5) years on cooking grates
  • Two (2) years on flavor grids and electric/plastic components
  • One (1) year on refrigerator components and ignition system

Manufacturer Information

Click here for Haven Outdoor Brochure

Click here for Installation Instructions

Click here for the Spec Sheet

Click here for Coyote Warranty

Click here for the Refrigerator Installation Guide


Haven Outdoor Learning Center

Specs & Dimensions

Haven 5.5 Ft. Outdoor Kitchen Island w/ Coyote C-Series Grill, Double Doors, and Refrigerator

Manufacturer Haven Outdoor
Model HCOY66REFBB
Island Dimensions 66" W x 30" D x 36 9/16" H
Island Material 100% Aluminum with Triple-Layer Powder Coating
Island Finish Brushed Black
Grill Coyote C-Series 28-Inch Built-In Gas Grill (C1C28)
Grill Dimensions 28" W x 23 3/4" D x 23 1/4" H
Cooking Area 640 sq. in. (497 sq. in. primary, 143 sq. in. secondary)
Grill BTUs 40,000 Total BTUs
Refrigerator Coyote 24-Inch Outdoor Refrigerator (C1BIR24)
Refrigerator Dimensions 23.5" W x 22.5" D x 33.25" H
Refrigerator Capacity 5.5 Cu. Ft.
Refrigerator Features
  • 304 Stainless Steel Exterior for outdoor durability
  • Digital thermostat for precise temperature control (33°F - 55°F)
  • Forced-air cooling system for even cooling in hot climates
  • Auto-defrost system for hassle-free maintenance
  • Four adjustable stainless steel wire shelves
  • Interior LED lighting for easy visibility
  • Built-in door lock for added security
  • Hidden articulating hinges for flush installation
Storage Coyote 26-Inch Double Access Doors (CDA2426)
Storage Dimensions 26" W x 20.5" H
Storage Features
  • 18-Gauge 304 Stainless Steel Construction
  • Magnetic Latches for Secure Closure
  • Commercial-Grade Hinges
  • Integrated Paper Towel Holder
  • Raised Beveled Edge Mounting for Polished Look
Weight 310 lbs (Island, Grill, Refrigerator, and Doors Combined)
Made in USA Yes
Warranty Lifetime on Aluminum Island; Limited Warranty on Grill, Refrigerator, and Storage
Haven Outdoor Learning Center

Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.