This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned.
I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned.
I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned.
I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned.
I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy.
I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy.
I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up.
Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though.
The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app.
So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box!
The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
Green Mountain Grills Davy Crockett Tailgater Pellet Grill Bonus Package
REVIEWS
Description
Specs & Dimensions
Shipping & Delivery Info
Easy Returns
Description
EZ Finish Systems 10 Ft Ready-To-Finish Outdoor Kitchen Island w/ Summerset TRL 32-Inch Grill, Power Burner, Double Drawer, Trash Drawer, & Combo
Key Features:
EZ Finish Ready-to-Finish Outdoor Kitchen: Gives you easy customization with your choice of finish, easy installation, and cost savings.
6061 Aluminum Frame: Maximum corrosion resistance, lightweight for installation, and superior structural strength over steel.
1/4-Inch Hardie Backer Board Finished: Non-combustible for grilling safety, easy installation for finish surfaces and maximum durability against the elements.
Comes Custom with Premade Cutouts: Custom made to order for your Summerset grill, side burner, doors, and drawers.
Summerset TRL Series 32" Grill: Professional grade U-burners with 54,000 BTUs total, 835 sq. inches of grilling space, and interior and exterior lighting.
Summerset TRL Power Burner: Dual ring burner with 60,000 BTUs, 9mm cooking grates, and blue lighting to match your TRL Series grill.
Summerset 17" Double Drawer: giving you organized outdoor cooking, with soft-closing drawers, and 304 stainless steel construction.
Summerset 30" 2 Drawer Combo & Door: Made from 304 stainless steel, perfect for gas tank storage, and cooking tools right under your grill.
Summerset 20" 2-Bin Trash Drawer: Have space for recycling and waste with 2 separate bins, with soft-closing drawer glides.
Summerset 24" 5.3 Cu. Ft. Deluxe Refrigerator: Made with forced air cooling, with 304 stainless steel construction, 3 adjustable shelves, and ample storage space.
EZ Finish Ready-to-Finish Outdoor Kitchen System
TheEZ Finish Ready-to-Finish Outdoor Kitchen Systemis a game-changer for those looking to customize their outdoor grill islands. This grill island gives you easy customizationand a range of finishing options, allowing you to choose the perfect look for your outdoor space. Whether you prefer wood, brick, metal, vinyl, natural stone, stucco, fiber cement siding, tile, or granite, this system provides an easy surface for attaching your chosen countertop and siding. This not only saves costs but also ensures quick and hassle-free installation. At its core, the 10ft ready-to-finish grill island features a6061 Welded Aluminum Frame, known for its ultimate corrosion resistance and lightweight nature, facilitating easier installation. Unlike steel, this 1x1-inch frame construction doesn't require any special coating to maintain its corrosion resistance, making it a maintenance-free option. Its 6061 construction boasts a higher yield strength than steel, galvanized studs, or wood, ensuring superior durability and longevity.
To enhance the safety of your ready-to-finish outdoor kitchen, the pre-built grill island system includes a1/4-Inch Hardie Backer Board Finish. This non-combustible material prevents heat damage and fire risks associated with high-heat grilling. It eliminates the need for insulated jackets and liners, offering an easy installation process for finish surfaces and maximum durability against the elements. Every structure is built to your exact specifications and dimensions, based on the appliances you choose. Before construction, all details are reviewed and confirmed with you, the customer, to ensure the outdoor grill island meets your exact needs. This personalized approach guarantees that your outdoor kitchen will not only be a perfect fit for your space but also a reflection of your unique style and requirements. With theEZ Finish Outdoor Kitchen System, you're investing in a safe, durable, and customizable solution that will elevate your outdoor grilling experience.
Summerset TRL 32 Inch 3 Burner Built-In Gas Grill With Rotisserie
3 Powerful Stainless Steel U-Burners: 54,000 BTUs total with a wide design giving you high heat grilling and even heat distribution.
Premium 304 Stainless Steel Construction: Ultimate durability against weather, high grilling, and all four seasons.
835 Sq. Inch Grilling Surface: Enough room to grill up to 34 burgers or multiple dishes at once.
This custom ready-to-finish grill island gives the heart of your outdoor cooking featuring the powerful and versatileSummerset TRL 32 Inch 3 Burner Built-In Gas Grill With Rotisserie. This size grill is an industry favorite giving you ample space for larger parties or grilling multiple BBQ favorites at once. Equipped for professional grilling this 3-burner grill features three 16-gauge stainless steel U-burners giving you 18,000 BTUs per burner Totaling 54,000 BTUs of grilling power this widely designed U-shaped burner gives multi-fuel ports which gives you even heat distribution across the entire grilling surface. Easily sear steaks or grill your BBQ ribs low and slow, these U-burners ensure a wide temperature for BBQ versatility. Built to withstand all four seasons, the TRL Series grill's304-grade Stainless Steel Construction gives ultimate durability and a sleek stainless-steel finish giving you long-lasting grilling memories in your outdoor grill island. On the top of your grill features a stainless-steel double-lined hood that not only maintains consistent grilling temperatures with its insulated design but also prevents discoloration due to high heat, ensuring your grill looks great for years to come.
The 32-inch spacious grill gives you a whopping 835 square inches of grilling area, providing enough space to cook up to 34 burgers at once. Thestainless steel non-stick 8mm round cooking gratesensure even cooking on their wide surface contact with your BBQ favorites and give you the perfect sear marks. In addition, this grilling surface is designed to prevent food from falling through allowing you to cook small and delicate BBQ favorites without worrying your food falling onto your burner below. Featuring easy-clean ceramic briquettes beneath the grates enhance flavor by vaporizing your drippings and provide even heat distribution across your grilling surface. In addition, the TRL Series grill features a 15,000 BTU Infrared Rotisserie Backburner that adds versatility to your outdoor cooking, perfect for slow-roasting meats or preparing delicious rotisserie chickens. To accompany your infrared rotisserie burner the Summerset TRL Series comes with aheavy-duty rotisserie kit, with a 50 lb. capacity motor, that gives you ultimate versatility right on your grill. Roast the perfect chicken on your grill island and forget to buy store-bought rotisserie chicken that has been cooked hours ago. Equipped with an industry-bestFlame Thrower Ignition, this grill ensures a safe and reliable start every time, with no batteries required. In case of primary system failure, the flash tube ignition backup provides a manual ignition option, ensuring uninterrupted cooking.
Summerset TRL Series Built-In Power Burner
High-Performance Dual-Ring Brass Burners: Offers a total of 60,000 BTUs for diverse cooking needs.
Versatile Cooking Options: Includes a removable stainless steel wok ring for stir-fry dishes.
The perfect sidekick to your TRL 32-Inch Grill, introducing the Summerset TRL Series Built-In Power Burner. Crafted from durable 304-grade stainless steel, this power burner is built to withstand harsh outdoor conditions, including weather and rust, ensuring it remains a mainstay in your outdoor cooking space for years to come. The heart of this power burner lies in its dual-ring brass burners, which offer a combined power of 60,000 BTUs. These burners are not only durable but also highly resistant to high-heat corrosion. The independently controlled ring burners allow for versatile cooking, enabling you to boil water rapidly on the powerful 36,000 BTU outer burner while gently simmering sauces on the 24,000 BTU inner burner. This flexibility makes it ideal for a wide range of cooking styles. The TRL series power burner's 9mm stainless steel cooking grates are designed to hold heavier pots and pans, offering extreme durability against high-heat cooking. The inclusion of a removable stainless steel wok ring adds to the versatility, allowing you to prepare classic stir-fry dishes right in your outdoor kitchen. When not in use, the power burner is protected by a stainless steel lid, extending its longevity and maintaining its pristine condition. Additionally, the blue LED lights on the gas controls not only provide a professional look but also enhance the functionality and style of your outdoor kitchen setup. Perfectly pairing with your TRL Series Gas Grills, the Summerset TRL Series Built-In Power Burner is more than just a cooking appliance; it's an essential component of your outdoor culinary adventures, offering power, durability, and versatility.
Summerset 24 Inch 5.3 Cu. Ft. Deluxe Outdoor Refrigerator
304 Stainless Steel Construction: gives you durability from the elements and a professional look.
Digital Temperature Control: For precision cooling of beverages and food.
Front Ventilation and Compressor Cooling System: Provides efficient, consistent cooling system made for outdoor kitchens.
The Summerset 24 Inch 5.3 Cu. Ft. Deluxe Outdoor Refrigerator stands as an industry leader in superior outdoor refrigeration, perfect for keeping your gatherings well-supplied with chilled drinks and fresh food. The 304 Stainless Steel Construction not only imparts a sleek, professional aesthetic but also guarantees unmatched durability against diverse weather conditions. The sophisticated design, highlighted by a long, vertical stainless steel handle, seamlessly integrates with your outdoor kitchen's contemporary style. At the heart of this fridge is the Digital Temperature Control system, allowing you precise control over the internal temperature. Whether it's a scorching summer day or a cool evening, your beverages and food items remain at your desired chill level. The Front Ventilation system, strategically placed below the door, ensures safe built-in installation, allowing heat to escape efficiently, thus maintaining optimal operation without overheating.
The fridge's powerhouse, the Compressor Cooling System, robustly responds to external temperature fluctuations, keeping the internal environment consistently cool. Ideal for outdoor settings, it effortlessly combats the varying temperatures of outdoor climates. Additionally, the Auto-Defrost Feature enhances this efficiency by preventing ice buildup, thus preserving the system's longevity and performance. Safety and convenience are paramount in this deluxe refrigerator's design. The Audible Temperature Door Alarm alerts you when internal temperatures rise, ensuring your food and beverages remain safe from spoilage. As the evening lingers, the LED Interior Lights provide visibility, making it easy to grab a drink without fumbling in the dark. Security is also effortless, thanks to the Key Lock on the Door, ensuring your collection remains secure after the party ends. The practical Self-Closing Door feature seals in the cold with a gentle push, keeping contents fresh. Plus, being UL Rated for Outdoor Use, this fridge promises safe and reliable performance, making your outdoor space the ultimate destination for memorable gatherings.
Efficient 2-Bin Design: Manages trash and recycling in one convenient location on your outdoor grill island.
Durable 304 Stainless Steel Construction: Offers weather protection and a clean stainless steel finish.
Soft Closing Drawers with Full Extension: Easy access and gentle closure give your drawer glides and structural integrity longevity.
The Summerset 20-Inch Roll-Out Trash/Recycling Drawer is the perfect waste management solution for your outdoor kitchen. It combines functionality with a clean stainless look in your outdoor kitchen. Featuring a dual-bin pull-out system that neatly separates trash and recycling in one organized drawer. This integrated solution makes staying clean during outdoor events straightforward and hassle-free, eliminating the need to constantly go indoors to dispose of waste. The trash drawer Flush Mount Design blends seamlessly with various materials like stucco, wood, or metal, and pairs perfectly with your summerset doors and drawers. The 304 Stainless Steel Construction ensures resilience against harsh outdoor elements, maintaining both functionality and aesthetics over time. Soft Closing Drawers enhance the user experience by ensuring smooth, quiet operation and protecting the drawers from damage caused by slamming. Coupled with Heavy-Duty Ball Bearing Glides, these drawers open and close effortlessly, offering convenience especially when your hands are full. The Full Extension Drawers provide complete access to the two-bin system, making trash disposal more efficient and less cumbersome. The Summerset 20-Inch Roll-Out Trash/Recycling Drawer is the perfect addition to your outdoor kitchen for full outdoor entertaining convenience.
Summerset 30 Inch Flush Mount 2 Drawer & Access Door Combo
Versatile Storage: Ideal for both small utensils and larger outdoor kitchen items with double drawer and single access door storage spaces.
Flush Mount Design: Complements various grill island siding finishes for a professional look and pairs perfectly with your Summerset storage.
Durable 304 Stainless Steel: Ensures weather resistance and longevity.
The Summerset 30 Inch Flush Mount 2 Drawer & Access Door Combo is a perfect storage solution for right underneath your Summerset Sizzler Pro 32-Inch Gas Grill in any outdoor kitchen or grill island. This combo storage unit is perfectly designed for storing a range of items – from grilling tools and accessories in its drawers to larger essentials like propane tanks and cookware in its spacious cabinet. Made from 304 Stainless Steel, stands up to outdoor elements, offering both rust resistance and enduring quality. Its modern and clean look aligns seamlessly with your Summerset Grill and other storage elements, elevating the overall aesthetics of your outdoor culinary space. Heavy-Duty Ball BearingSoft Closing Drawers Glides give you effortless opening and also prevent slamming and minimize wear and tear. This not only extends the lifespan of the unit but also makes accessing your utensils effortless, even when the drawers are full. The single access door, equipped with a strong magnetic latch, remains securely closed, effectively keeping out moisture and pests, further protecting your outdoor kitchen essentials.
Designed with a Flush Mount Flange, this combo unit integrates flawlessly into modern outdoor kitchens, whether they feature stucco, wood, or metal finishes. This attention to detail ensures a sleek, professional appearance from top to bottom, differentiating it from masonry flanges suited for more traditional finishes like concrete blocks or stone. The Summerset 30-inch Flush Mount 2 Drawer & Access Door Combo is the perfect storage solution for safely keeping your gas tank stored while having your outdoor cooking utensils handy right below your Summerser Sizzler Pro Series Grill. Grill like a pro and have everything you need right in front of you for your BBQ favorites.
Summerset 17-Inch Stainless Steel Flush Mount Double Drawer
Space-Efficient Design: Perfect storage for outdoor cooking utensils, accessories, and more with optimal organization
Flush Mounting: Perfect for a variety of finishes in your outdoor kitchen and match perfectly with your neighboring Summerset doors and drawers.
304-grade Stainless Steel Construction: Maximum durability for long-lasting use and a clean stainless steel look.
TheSummerset 17-Inch Stainless Steel Flush Mount Double Draweris an essential addition to your grill island, giving you a combination of organization and storage space. Designed to fit snugly under your side burner allowing for optimal organization without occupying excessive space. Made from 304 Stainless Steel Construction giving you superior weather protection but also adds a touch of sophistication to your outdoor cooking area, aligning seamlessly with other outdoor kitchen components for a cohesive, contemporary look. Equipped with a Flush Mount Flange, this double drawer is perfect for your custom finishes like stucco, wood, or metal, enhancing the overall look of your grill island. This flush mount design also matches perfectly with your other Summerset doors and drawers for a seamless look in your outdoor kitchen. The 17-inch wide double drawers also featureSoft Closing MechanismsandHeavy-Duty Ball Bearing Glides. The soft closing drawers ensure that they close gently and quietly, preventing damage from slamming and contributing to the longevity of the unit. The heavy-duty glides provide a smooth, effortless operation, ensuring easy access to your utensils or spices, thereby enhancing your outdoor cooking experience.
Summerset Warranty
Summerset offers a robust Lifetime Gold Standard Warranty on its products, ensuring the investment in your outdoor kitchen is secure and long-lasting. The Summerset cabinets, along with the Summerset gas grills, come with a lifetime warranty that covers any manufacturing and workmanship defects in the construction, cooking grates, burners, burner covers, valves, ceramic briquette system, and temperature gauge. For three years, the warranty also covers all electrical parts and other components. Additionally, Summerset Refrigerators are backed by a three-year warranty on construction materials and the compressor and a one-year warranty on all electrical components. Please note, that labor is not covered in these warranties. To validate any Summerset warranty, the registration form must be submitted online within 30 days of purchase.
EZ Finish Systems Warranty
EZ Finish Systems assures that their ready-to-finish islands are protected against any manufacturing and workmanship defects for ten (10) years from the initial date of acquisition.
Manufacturers Information
Note: All orders are drawn up and confirmed by the customer before being built to ensure we meet the exact needs of your outdoor grill island.
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order atsupport@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us atsupport@bbqkitchenpros.com.
Easy Returns
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos tosupport@bbqkitchenpros.comon the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging.Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us atsupport@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us atsupport@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
EZ Finish Systems 10 Ft Ready-To-Finish Outdoor Kitchen Island w/ Summerset TRL 32-Inch Grill, Power Burner, Double Drawer, Trash Drawer, & Combo
Key Features:
EZ Finish Ready-to-Finish Outdoor Kitchen: Gives you easy customization with your choice of finish, easy installation, and cost savings.
6061 Aluminum Frame: Maximum corrosion resistance, lightweight for installation, and superior structural strength over steel.
1/4-Inch Hardie Backer Board Finished: Non-combustible for grilling safety, easy installation for finish surfaces and maximum durability against the elements.
Comes Custom with Premade Cutouts: Custom made to order for your Summerset grill, side burner, doors, and drawers.
Summerset TRL Series 32" Grill: Professional grade U-burners with 54,000 BTUs total, 835 sq. inches of grilling space, and interior and exterior lighting.
Summerset TRL Power Burner: Dual ring burner with 60,000 BTUs, 9mm cooking grates, and blue lighting to match your TRL Series grill.
Summerset 17" Double Drawer: giving you organized outdoor cooking, with soft-closing drawers, and 304 stainless steel construction.
Summerset 30" 2 Drawer Combo & Door: Made from 304 stainless steel, perfect for gas tank storage, and cooking tools right under your grill.
Summerset 20" 2-Bin Trash Drawer: Have space for recycling and waste with 2 separate bins, with soft-closing drawer glides.
Summerset 24" 5.3 Cu. Ft. Deluxe Refrigerator: Made with forced air cooling, with 304 stainless steel construction, 3 adjustable shelves, and ample storage space.
EZ Finish Ready-to-Finish Outdoor Kitchen System
TheEZ Finish Ready-to-Finish Outdoor Kitchen Systemis a game-changer for those looking to customize their outdoor grill islands. This grill island gives you easy customizationand a range of finishing options, allowing you to choose the perfect look for your outdoor space. Whether you prefer wood, brick, metal, vinyl, natural stone, stucco, fiber cement siding, tile, or granite, this system provides an easy surface for attaching your chosen countertop and siding. This not only saves costs but also ensures quick and hassle-free installation. At its core, the 10ft ready-to-finish grill island features a6061 Welded Aluminum Frame, known for its ultimate corrosion resistance and lightweight nature, facilitating easier installation. Unlike steel, this 1x1-inch frame construction doesn't require any special coating to maintain its corrosion resistance, making it a maintenance-free option. Its 6061 construction boasts a higher yield strength than steel, galvanized studs, or wood, ensuring superior durability and longevity.
To enhance the safety of your ready-to-finish outdoor kitchen, the pre-built grill island system includes a1/4-Inch Hardie Backer Board Finish. This non-combustible material prevents heat damage and fire risks associated with high-heat grilling. It eliminates the need for insulated jackets and liners, offering an easy installation process for finish surfaces and maximum durability against the elements. Every structure is built to your exact specifications and dimensions, based on the appliances you choose. Before construction, all details are reviewed and confirmed with you, the customer, to ensure the outdoor grill island meets your exact needs. This personalized approach guarantees that your outdoor kitchen will not only be a perfect fit for your space but also a reflection of your unique style and requirements. With theEZ Finish Outdoor Kitchen System, you're investing in a safe, durable, and customizable solution that will elevate your outdoor grilling experience.
Summerset TRL 32 Inch 3 Burner Built-In Gas Grill With Rotisserie
3 Powerful Stainless Steel U-Burners: 54,000 BTUs total with a wide design giving you high heat grilling and even heat distribution.
Premium 304 Stainless Steel Construction: Ultimate durability against weather, high grilling, and all four seasons.
835 Sq. Inch Grilling Surface: Enough room to grill up to 34 burgers or multiple dishes at once.
This custom ready-to-finish grill island gives the heart of your outdoor cooking featuring the powerful and versatileSummerset TRL 32 Inch 3 Burner Built-In Gas Grill With Rotisserie. This size grill is an industry favorite giving you ample space for larger parties or grilling multiple BBQ favorites at once. Equipped for professional grilling this 3-burner grill features three 16-gauge stainless steel U-burners giving you 18,000 BTUs per burner Totaling 54,000 BTUs of grilling power this widely designed U-shaped burner gives multi-fuel ports which gives you even heat distribution across the entire grilling surface. Easily sear steaks or grill your BBQ ribs low and slow, these U-burners ensure a wide temperature for BBQ versatility. Built to withstand all four seasons, the TRL Series grill's304-grade Stainless Steel Construction gives ultimate durability and a sleek stainless-steel finish giving you long-lasting grilling memories in your outdoor grill island. On the top of your grill features a stainless-steel double-lined hood that not only maintains consistent grilling temperatures with its insulated design but also prevents discoloration due to high heat, ensuring your grill looks great for years to come.
The 32-inch spacious grill gives you a whopping 835 square inches of grilling area, providing enough space to cook up to 34 burgers at once. Thestainless steel non-stick 8mm round cooking gratesensure even cooking on their wide surface contact with your BBQ favorites and give you the perfect sear marks. In addition, this grilling surface is designed to prevent food from falling through allowing you to cook small and delicate BBQ favorites without worrying your food falling onto your burner below. Featuring easy-clean ceramic briquettes beneath the grates enhance flavor by vaporizing your drippings and provide even heat distribution across your grilling surface. In addition, the TRL Series grill features a 15,000 BTU Infrared Rotisserie Backburner that adds versatility to your outdoor cooking, perfect for slow-roasting meats or preparing delicious rotisserie chickens. To accompany your infrared rotisserie burner the Summerset TRL Series comes with aheavy-duty rotisserie kit, with a 50 lb. capacity motor, that gives you ultimate versatility right on your grill. Roast the perfect chicken on your grill island and forget to buy store-bought rotisserie chicken that has been cooked hours ago. Equipped with an industry-bestFlame Thrower Ignition, this grill ensures a safe and reliable start every time, with no batteries required. In case of primary system failure, the flash tube ignition backup provides a manual ignition option, ensuring uninterrupted cooking.
Summerset TRL Series Built-In Power Burner
High-Performance Dual-Ring Brass Burners: Offers a total of 60,000 BTUs for diverse cooking needs.
Versatile Cooking Options: Includes a removable stainless steel wok ring for stir-fry dishes.
The perfect sidekick to your TRL 32-Inch Grill, introducing the Summerset TRL Series Built-In Power Burner. Crafted from durable 304-grade stainless steel, this power burner is built to withstand harsh outdoor conditions, including weather and rust, ensuring it remains a mainstay in your outdoor cooking space for years to come. The heart of this power burner lies in its dual-ring brass burners, which offer a combined power of 60,000 BTUs. These burners are not only durable but also highly resistant to high-heat corrosion. The independently controlled ring burners allow for versatile cooking, enabling you to boil water rapidly on the powerful 36,000 BTU outer burner while gently simmering sauces on the 24,000 BTU inner burner. This flexibility makes it ideal for a wide range of cooking styles. The TRL series power burner's 9mm stainless steel cooking grates are designed to hold heavier pots and pans, offering extreme durability against high-heat cooking. The inclusion of a removable stainless steel wok ring adds to the versatility, allowing you to prepare classic stir-fry dishes right in your outdoor kitchen. When not in use, the power burner is protected by a stainless steel lid, extending its longevity and maintaining its pristine condition. Additionally, the blue LED lights on the gas controls not only provide a professional look but also enhance the functionality and style of your outdoor kitchen setup. Perfectly pairing with your TRL Series Gas Grills, the Summerset TRL Series Built-In Power Burner is more than just a cooking appliance; it's an essential component of your outdoor culinary adventures, offering power, durability, and versatility.
Summerset 24 Inch 5.3 Cu. Ft. Deluxe Outdoor Refrigerator
304 Stainless Steel Construction: gives you durability from the elements and a professional look.
Digital Temperature Control: For precision cooling of beverages and food.
Front Ventilation and Compressor Cooling System: Provides efficient, consistent cooling system made for outdoor kitchens.
The Summerset 24 Inch 5.3 Cu. Ft. Deluxe Outdoor Refrigerator stands as an industry leader in superior outdoor refrigeration, perfect for keeping your gatherings well-supplied with chilled drinks and fresh food. The 304 Stainless Steel Construction not only imparts a sleek, professional aesthetic but also guarantees unmatched durability against diverse weather conditions. The sophisticated design, highlighted by a long, vertical stainless steel handle, seamlessly integrates with your outdoor kitchen's contemporary style. At the heart of this fridge is the Digital Temperature Control system, allowing you precise control over the internal temperature. Whether it's a scorching summer day or a cool evening, your beverages and food items remain at your desired chill level. The Front Ventilation system, strategically placed below the door, ensures safe built-in installation, allowing heat to escape efficiently, thus maintaining optimal operation without overheating.
The fridge's powerhouse, the Compressor Cooling System, robustly responds to external temperature fluctuations, keeping the internal environment consistently cool. Ideal for outdoor settings, it effortlessly combats the varying temperatures of outdoor climates. Additionally, the Auto-Defrost Feature enhances this efficiency by preventing ice buildup, thus preserving the system's longevity and performance. Safety and convenience are paramount in this deluxe refrigerator's design. The Audible Temperature Door Alarm alerts you when internal temperatures rise, ensuring your food and beverages remain safe from spoilage. As the evening lingers, the LED Interior Lights provide visibility, making it easy to grab a drink without fumbling in the dark. Security is also effortless, thanks to the Key Lock on the Door, ensuring your collection remains secure after the party ends. The practical Self-Closing Door feature seals in the cold with a gentle push, keeping contents fresh. Plus, being UL Rated for Outdoor Use, this fridge promises safe and reliable performance, making your outdoor space the ultimate destination for memorable gatherings.
Efficient 2-Bin Design: Manages trash and recycling in one convenient location on your outdoor grill island.
Durable 304 Stainless Steel Construction: Offers weather protection and a clean stainless steel finish.
Soft Closing Drawers with Full Extension: Easy access and gentle closure give your drawer glides and structural integrity longevity.
The Summerset 20-Inch Roll-Out Trash/Recycling Drawer is the perfect waste management solution for your outdoor kitchen. It combines functionality with a clean stainless look in your outdoor kitchen. Featuring a dual-bin pull-out system that neatly separates trash and recycling in one organized drawer. This integrated solution makes staying clean during outdoor events straightforward and hassle-free, eliminating the need to constantly go indoors to dispose of waste. The trash drawer Flush Mount Design blends seamlessly with various materials like stucco, wood, or metal, and pairs perfectly with your summerset doors and drawers. The 304 Stainless Steel Construction ensures resilience against harsh outdoor elements, maintaining both functionality and aesthetics over time. Soft Closing Drawers enhance the user experience by ensuring smooth, quiet operation and protecting the drawers from damage caused by slamming. Coupled with Heavy-Duty Ball Bearing Glides, these drawers open and close effortlessly, offering convenience especially when your hands are full. The Full Extension Drawers provide complete access to the two-bin system, making trash disposal more efficient and less cumbersome. The Summerset 20-Inch Roll-Out Trash/Recycling Drawer is the perfect addition to your outdoor kitchen for full outdoor entertaining convenience.
Summerset 30 Inch Flush Mount 2 Drawer & Access Door Combo
Versatile Storage: Ideal for both small utensils and larger outdoor kitchen items with double drawer and single access door storage spaces.
Flush Mount Design: Complements various grill island siding finishes for a professional look and pairs perfectly with your Summerset storage.
Durable 304 Stainless Steel: Ensures weather resistance and longevity.
The Summerset 30 Inch Flush Mount 2 Drawer & Access Door Combo is a perfect storage solution for right underneath your Summerset Sizzler Pro 32-Inch Gas Grill in any outdoor kitchen or grill island. This combo storage unit is perfectly designed for storing a range of items – from grilling tools and accessories in its drawers to larger essentials like propane tanks and cookware in its spacious cabinet. Made from 304 Stainless Steel, stands up to outdoor elements, offering both rust resistance and enduring quality. Its modern and clean look aligns seamlessly with your Summerset Grill and other storage elements, elevating the overall aesthetics of your outdoor culinary space. Heavy-Duty Ball BearingSoft Closing Drawers Glides give you effortless opening and also prevent slamming and minimize wear and tear. This not only extends the lifespan of the unit but also makes accessing your utensils effortless, even when the drawers are full. The single access door, equipped with a strong magnetic latch, remains securely closed, effectively keeping out moisture and pests, further protecting your outdoor kitchen essentials.
Designed with a Flush Mount Flange, this combo unit integrates flawlessly into modern outdoor kitchens, whether they feature stucco, wood, or metal finishes. This attention to detail ensures a sleek, professional appearance from top to bottom, differentiating it from masonry flanges suited for more traditional finishes like concrete blocks or stone. The Summerset 30-inch Flush Mount 2 Drawer & Access Door Combo is the perfect storage solution for safely keeping your gas tank stored while having your outdoor cooking utensils handy right below your Summerser Sizzler Pro Series Grill. Grill like a pro and have everything you need right in front of you for your BBQ favorites.
Summerset 17-Inch Stainless Steel Flush Mount Double Drawer
Space-Efficient Design: Perfect storage for outdoor cooking utensils, accessories, and more with optimal organization
Flush Mounting: Perfect for a variety of finishes in your outdoor kitchen and match perfectly with your neighboring Summerset doors and drawers.
304-grade Stainless Steel Construction: Maximum durability for long-lasting use and a clean stainless steel look.
TheSummerset 17-Inch Stainless Steel Flush Mount Double Draweris an essential addition to your grill island, giving you a combination of organization and storage space. Designed to fit snugly under your side burner allowing for optimal organization without occupying excessive space. Made from 304 Stainless Steel Construction giving you superior weather protection but also adds a touch of sophistication to your outdoor cooking area, aligning seamlessly with other outdoor kitchen components for a cohesive, contemporary look. Equipped with a Flush Mount Flange, this double drawer is perfect for your custom finishes like stucco, wood, or metal, enhancing the overall look of your grill island. This flush mount design also matches perfectly with your other Summerset doors and drawers for a seamless look in your outdoor kitchen. The 17-inch wide double drawers also featureSoft Closing MechanismsandHeavy-Duty Ball Bearing Glides. The soft closing drawers ensure that they close gently and quietly, preventing damage from slamming and contributing to the longevity of the unit. The heavy-duty glides provide a smooth, effortless operation, ensuring easy access to your utensils or spices, thereby enhancing your outdoor cooking experience.
Summerset Warranty
Summerset offers a robust Lifetime Gold Standard Warranty on its products, ensuring the investment in your outdoor kitchen is secure and long-lasting. The Summerset cabinets, along with the Summerset gas grills, come with a lifetime warranty that covers any manufacturing and workmanship defects in the construction, cooking grates, burners, burner covers, valves, ceramic briquette system, and temperature gauge. For three years, the warranty also covers all electrical parts and other components. Additionally, Summerset Refrigerators are backed by a three-year warranty on construction materials and the compressor and a one-year warranty on all electrical components. Please note, that labor is not covered in these warranties. To validate any Summerset warranty, the registration form must be submitted online within 30 days of purchase.
EZ Finish Systems Warranty
EZ Finish Systems assures that their ready-to-finish islands are protected against any manufacturing and workmanship defects for ten (10) years from the initial date of acquisition.
Manufacturers Information
Note: All orders are drawn up and confirmed by the customer before being built to ensure we meet the exact needs of your outdoor grill island.
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order atsupport@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us atsupport@bbqkitchenpros.com.
Easy Returns
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos tosupport@bbqkitchenpros.comon the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging.Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us atsupport@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us atsupport@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
