EZ Finish Systems 10 Ft Ready-To-Finish Outdoor Grill Island w/ Summerset Alturi 36-Inch Grill, Double Burner, Double Door, & 2-Drawer Refrigerator
Free Shipping & No Sales Tax (except NY)!
20 Years Experience: Deal Directly With the Owner!
Get Your Free 3D Design & Visualize Your Dream Outdoor Kitchen!
Leaves our warehouse in 3-4 weeks.
- Product Reviews
- Site Reviews
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
EZ Finish Systems 10 Ft Ready-To-Finish Outdoor Grill Island w/ Summerset Alturi 36-Inch Grill, Double Burner, Double Door, Trash Drawer, & 2-Drawer Refrigerator
Key Features:
- EZ Finish Ready-to-Finish Outdoor Kitchen: Allows easy customization with design, appliances, siding, and countertops
- 6061 Aluminum Frame: Maximum corrosion resistance, lightweight for installation, and superior structural strength over steel.
- 1/4-Inch Hardie Backer Board Finished: Non-combustible for grilling safety, easy installation for finish surfaces, and maximum durability against the elements.
- Comes Custom with Premade Cutouts: Custom made to order for your Summerset grill, side burner, doors, and drawers.
- Summerset Alturi 36" Grill: Professional grilling with 78,000 BTUs from 3 U-burners, 920 sq. inches of grilling space, with rotisserie burner and rotisserie kit included.
- Summerset Altrui Double Side Burner: Two burners totaling 35,000 BTUs per burner, blue control knob lights, and brass burners.
- Summerset 17" Double Drawer: giving you organized outdoor cooking, with soft-closing drawers, and 304 stainless steel construction.
- Summerset 36" Double Access Door: Made from 304 stainless steel, perfect for gas tank storage, and cooking tools right under your grill.
- Summerset 20" 2-Bin Trash Drawer: Have space for recycling and waste with 2 separate bins, with soft-closing drawer glides.
- Summerset 24" 5.3 Cu. Ft. 2-Drawer Refrigerator: Made with forced air cooling, with 304 stainless steel construction, and 2 self-closing spacious drawers.
EZ Finish Ready-to-Finish Outdoor Kitchen System
The EZ Finish Ready-to-Finish Outdoor Kitchen System is a game-changer for those looking to customize their outdoor grill islands. This grill island gives you easy customization and a range of finishing options, allowing you to choose the perfect look for your outdoor space. Whether you prefer wood, brick, metal, vinyl, natural stone, stucco, fiber cement siding, tile, or granite, this system provides an easy surface for attaching your chosen countertop and siding. This not only saves costs but also ensures quick and hassle-free installation. At its core, the 10ft ready-to-finish grill island features a 6061 Welded Aluminum Frame, known for its ultimate corrosion resistance and lightweight nature, facilitating easier installation. Unlike steel, this 1x1-inch frame construction doesn't require any special coating to maintain its corrosion resistance, making it a maintenance-free option. Its 6061 construction boasts a higher yield strength than steel, galvanized studs, or wood, ensuring superior durability and longevity.
To enhance the safety of your ready-to-finish outdoor kitchen, the pre-built grill island system includes a 1/4-Inch Hardie Backer Board Finish. This non-combustible material prevents heat damage and fire risks associated with high-heat grilling. It eliminates the need for insulated jackets and liners, offering an easy installation process for finish surfaces and maximum durability against the elements. Every structure is built to your exact specifications and dimensions, based on the appliances you choose. Before construction, all details are reviewed and confirmed with you, the customer, to ensure the outdoor grill island meets your exact needs. This personalized approach guarantees that your outdoor kitchen will not only be a perfect fit for your space but also a reflection of your unique style and requirements. With the EZ Finish Outdoor Kitchen System, you're investing in a safe, durable, and customizable solution that will elevate your outdoor grilling experience.
Summerset Alturi 36 Inch 3 Burner Built-In Gas Grill With Rotisserie
- 3 High-Heat U-Burners: Delivers 78,000 BTUs for versatile and powerful grilling.
- 304-Grade Stainless Steel Construction: Maximum durability and resistance against weather, rust, and all four seasons.
- Large Grilling Surface: Offers 920 square inches, ideal for cooking multiple dishes.
Elevate your outdoor cooking to new heights with the Summerset Alturi 36 Inch 3 Burner Built-In Gas Grill with Rotisserie. This elite built-in grill is a true powerhouse, designed to take your outdoor cooking to the next level. Featuring three commercial-grade U-burners, it provides a whopping 78,000 BTUs of heat, perfect for achieving high temperatures for searing meats or maintaining lower temperatures for slow-cooked delicacies. Whether you are searing steaks for the perfect searing marks or cooking BBQ ribs low and slow, this Alturi Series grill can handle it all with professional-grade results. Made from premium 304-grade stainless steel, this grill is built to last, providing extreme durability against weather, rust, and high-heat grilling. 304 stainless steel gives you the perfect blend of chromium and nickel for a premium stainless steel that offers a lifetime warranty for long-lasting stainless steel shine and extreme durability. The insulated stainless steel double-lined hood not only ensures consistent grilling temperatures but also prevents discoloration due to high heat, maintaining the grill's aesthetic appeal.
The heavy-duty non-stick 9mm round cooking grates offer maximum surface contact, ensuring even cooking and perfect sear marks every time. Cook your favorite dishes, whether it's shrimp or veggies without having them fall through the cooking grates with this perfectly designed oversized cooking surface. Whether you're grilling up to 40 burgers for a large gathering or preparing multiple dishes, the 920 square inch total grilling surface offers ample space for all your culinary creations. Made to serve a large party or cook a feast for your family and friends this grill can do it all. Enhance your grilling flavor with the easy-clean ceramic briquettes, providing even heat distribution and protecting the burners. With three separate heat zones, you can cook various dishes at once, offering unmatched versatility. The 12,000 BTU infrared rotisserie backburner adds further versatility to your outdoor cooking, perfect for roasting and slow-cooking meats. The heavy-duty rotisserie kit, with a 40 lb. capacity motor, expands your cooking options, allowing you to prepare a variety of dishes that are sure to impress.
Designed for safety and reliability, the Alturi Series Grills by Summerset features a flame thrower ignition system for quick and easy start-ups, with no batteries required. In case of any ignition issues, the flash tube ignition backup ensures you can still light up the grill and keep the party going. The Summerset Alturi grill also comes with additional luxury features, including a built-in temperature gauge, dual halogen lights for night-time grilling, and stylish blue LED lighting on the control panel. Proudly made in the USA, this grill represents American craftsmanship and quality, making it a superb addition to your 10-foot grill island.
Summerset Alturi Series Built-In Double Side Burner
- Premium Dual Solid Brass Burners: Give you 35,000 BTUs total for ultimate side burner versatility right next to your grill.
- 304-Grade Stainless Steel Construction: Provide extreme durability and resistance to outdoor elements.
- Two Dishes At Once: Spacious cooking area with 210 square inches, ideal for large pots and pans.
The Summerset Alturi Series Built-In Double Side Burner is a high-quality, versatile addition to your 10-foot outdoor kitchen, perfect for expanding your cooking capabilities. Constructed from durable 304-grade stainless steel, this double-side burner is designed to withstand all weather, protect against rust, and all four seasons with no problem. Equipped with two solid brass burners, each offering a powerful 17,500 BTUs, this side burner provides a combined total of 35,000 BTUs. This level of dual burner power allows for outdoor cooking versatility, from rapidly boiling water to gently sautéing vegetables with your side burner's wide temperature range from its independent burners. Featuring dual solid brass burners giving you maximum durability and high resistance to heat corrosion, ensuring that the burners remain functional and efficient over time. This double-side burner features independently controlled burners, allowing for versatile cooking. You can simultaneously perform different cooking tasks on each side, such as boiling and sautéing, making it an efficient tool for preparing multiple dishes at once. This functionality is akin to having a stovetop in your outdoor kitchen, adding flexibility and convenience to your outdoor culinary experiences.
The heavy-duty 9mm stainless steel cooking grates are designed for strength and durability, capable of supporting heavier cookware with ease. The grates provide maximum surface contact, ensuring even heat distribution for consistently well-cooked meals. With a generous cooking area of 210 square inches (measuring 21.5" L x 11.5" W), there is ample space to accommodate large pots and pans, making it ideal for preparing meals for groups or family gatherings. When not in use, the side burner is protected by a 304 stainless steel lid, extending its lifespan and preserving its appearance. Additionally, the blue LED lights on the gas controls add a sleek modern look to your outdoor kitchen at night that pairs perfectly with your Summerset Alturi 36-inch Gas Grill.
Summerset 24-Inch 5.3 Cu. Ft. 2-Drawer Refrigerator
- Dual Drawer Cold Storage: Ample cold storage space with easy under-the-counter access with its large double drawers.
- Efficient Cooling Technology: Digital thermostat and forced air fan for optimal temperature management.
- Spacious and Safe Storage: 5.3 cubic feet with front ventilation, auto-defrost, and UL outdoor rating.
Introducing your outdoor grill island game changer with the Summerset 24-Inch 5.3 Cu. Ft. Outdoor Rated Two Drawer Refrigerator. This double-drawer refrigerator offers the convenience of dual drawers designed to fit perfectly under your grill island countertop, providing effortless access to cold beverages and foods. No more bending down to see what's in the fridge with this easy-to-view double-drawer setup. With 5.3 cubic feet of storage space, you can easily store a variety of items, from marinating meats to chilled drinks, reducing frequent trips to your indoor kitchen. The advanced forced air cooling system features a digital thermostat for precise temperature control, crucial for those hot summer days. It ensures your beverages and perishables stay perfectly chilled. Inside your outdoor refrigerator is a forced air internal fan that works efficiently to cool items quickly, maintaining optimal temperatures even on those hot summer days. The auto-defrost feature is key to preserving the compressor system's efficiency, preventing ice buildup, and ensuring long-term reliability. Internal alarms provide added safety, alerting you to unexpected temperature changes from the drawer being left open, so you can entertain with peace of mind, knowing your food and beverages are well-protected. This outdoor double-drawer refrigerator is UL-rated for outdoor use, ensuring safe and reliable performance in any outdoor setting. It's an ideal addition to your outdoor entertaining area, whether you're hosting a barbecue, pool party, or a family dinner.
Summerset 20-Inch Roll-Out Trash / Recycling Drawer
- Spacious 2-Bin Design: Manages trash and recycling in one convenient location on your outdoor grill island.
- Durable 304 Stainless Steel Construction: Offers weather protection and a clean stainless steel finish.
- Soft Closing Drawers with Full Extension: Easy access and gentle closure give your drawer glides and structural integrity longevity.
The Summerset 20-inch Roll-Out Trash/Recycling Drawer is the perfect waste storage addition to your Summerset grill island. This compact trash bin drawer packs a punch with a dual-bin pull-out system that gives you two separate receptacles for trash and recycles. This integrated solution makes staying clean during outdoor events straightforward and hassle-free, eliminating the need to constantly go indoors to dispose of waste. The 2-bin trash drawer Flush Mount Design blends seamlessly with various materials like stucco, wood, vinyl, or metal, and pairs perfectly with your neighboring summerset doors and drawers in your grill island. Made from 304 Stainless Steel Construction giving you maximum protection against any weather you face, no matter what season. Equipped with Soft Closing Drawer Glides enhances the user experience by ensuring smooth, quiet operation and protecting the drawers from damage caused by slamming. Coupled with Heavy-Duty Ball Bearing Glides, these drawers open and close effortlessly, offering convenience especially when your hands are full. The Full Extension Drawers provide complete access to the two-bin system, making trash disposal more efficient and less cumbersome.
Summerset 36-Inch Stainless Steel Double Access Door
- Spacious Storage Solution: Perfect under your grill storage for propane or your outdoor cooking accessories.
- Doubled Wall 304 Stainless Steel Construction: Gives ultimate durability against weather, protection against rust, and superior structural integrity.
- Flush Mounting: Flush mount return complements your Alturi Series grills, side burners, and Summerset doors and drawers.
The Summerset 36-Inch Stainless Steel Double Access Door is the perfect underneath grill addition to your EZ Finish Systems 10 Foot Ready To Finish Grill Island. This double-access door gives spacious storage for storing essential items like gas lines, gas and water valves, electrical components, and larger kitchen accessories. Its wide opening and ample storage make storing any outdoor cooking essential 1-2-3 process. Constructed from durable dual-wall 304 stainless steel, this double-access door system is designed to withstand all four seasons or anything Mother Nature throws at you. Made from nickel and chromium, this premium-grade stainless steel outlasts the competition with a lifetime warranty. The outdoor double door flush mount return design is perfect for integrating seamlessly with a variety of outdoor finishes, such as stucco, wood, or metal, in your grill island for a flush smooth finish. This design adds a professional, polished appearance to your space, enhancing the overall look of your outdoor kitchen setup. Each door comes with magnetic latches, making sure each door stays securely closed, protecting your stored items from the elements and maintaining the neatness of your outdoor kitchen. The heavy-duty stainless steel hinges enhance the durability of the doors, ensuring they remain aligned and functional for years to come.
Summerset 17-Inch Stainless Steel Flush Mount Double Drawer
- Space-Efficient Design: Ideal for under-side burners and small countertops.
- Flush Mount Flange: Perfect for a variety of finishes in your outdoor kitchen.
- Durable 304 Stainless Steel Construction: Ensures long-lasting use and a sleek look.
The Summerset 17-Inch Stainless Steel Flush Mount Double Drawer is an essential addition to your outdoor kitchen, giving you a combination of organization and storage space. Designed to fit snugly under your side burner allowing for optimal organization without occupying excessive space. The Commercial Grade 304 Stainless Steel Construction not only provides superior weather protection but also adds a touch of sophistication to your outdoor cooking area, aligning seamlessly with other outdoor kitchen components for a cohesive, contemporary look. Equipped with a Flush Mount Flange, this double drawer is ideally suited for modern outdoor kitchens featuring finishes like stucco, wood, or metal, enhancing the overall look of your grill island or outdoor kitchen. This flush mount design provides a clean, professional appearance, distinguishing it from traditional masonry flanges used in more rustic settings. The 17-inch wide double drawers also feature Soft Closing Mechanisms and Heavy-Duty Ball Bearing Glides. The soft closing drawers ensure that they close gently and quietly, preventing damage from slamming and contributing to the longevity of the unit. The heavy-duty glides provide a smooth, effortless operation, ensuring easy access to your utensils or spices, thereby enhancing your outdoor cooking experience.
Summerset Warranty
Summerset offers a robust Lifetime Gold Standard Warranty on its products, ensuring the investment in your outdoor kitchen is secure and long-lasting. The Summerset cabinets and the Summerset gas grills come with a lifetime warranty covering any manufacturing and workmanship defects in the construction, cooking grates, burners, burner covers, valves, ceramic briquette system, and temperature gauge. For three years, the warranty also covers all electrical parts and other components. Additionally, Summerset Refrigerators are backed by a three-year warranty on construction materials and the compressor and a one-year warranty on all electrical components. Please note, that labor is not covered in these warranties. To validate any Summerset warranty, the registration form must be submitted online within 30 days of purchase.
EZ Finish Systems Warranty
EZ Finish Systems assures that their ready-to-finish islands are protected against any manufacturing and workmanship defects for ten (10) years from the initial date of acquisition.
Manufacturers Information
Note: All orders are drawn up and confirmed by the customer before being built to ensure we meet the exact needs of your outdoor grill island.
Click here for Warranty Information
Click here for Cut-Out Dimensions
Click here for the 36-Inch Double Door Spec Sheet
Click here for the 20-inch Trash/Recycling Drawer Spec Sheet
Click here for the 17-Inch Double Drawer Spec Sheet
Click here for the Alturi 36-Inch Grill Owner Manual
Click here for the Alturi 36-inch Grill Line Drawing
Click here for the Alturi Double Side Burner Owner Manual
Click here for the Alturi Double Side Burner Spec Sheet
Click here for the 2-Drawer Refrigerator Owners Manual
Click here for 2-Drawer Refrigerator Spec Sheet
Order now with free shipping!
EZ Finish Systems 10 Ft Ready-To-Finish Outdoor Grill Island w/ Summerset Alturi 36-Inch Grill, Double Burner, Double Door, & 2-Drawer Refrigerator |
|
---|---|
Model |
Summerset Alturi Series 10 Ft Kitchen Kit |
Countertop Width | 122" |
Depth | 34" |
Height | 36" |
Grill Island Frame Material | 6061 1" x 1" Aluminum Tubing |
Grill Island Surface Material | Hardie Backer Board |
Grill Model | Summerset Alturi 36 Inch 3 Burner Gas Grill |
Exterior Material | 304 Stainless Steel |
Fuel Type | Natural Gas or Propane |
Configuration | Built In |
Collection | Alturi Series |
Width | 36" |
Depth | 27.5" |
Height | 25.5" |
Primary Color | Stainless Steel |
Cut Out Width | 36 1/2" |
Cut Out Depth | 23 1/16" |
Cut Out Height | 10 3/16" |
Grill Weight | 224 Lbs |
Burner Material | 304 Stainless Steel |
Number of Burners | 3 |
Burner Type | U-Shaped Burners |
Total BTUs Per Burner | 26,000 BTUs |
Total Grilling BTUs | 78,000 BTUs |
Cooking Grate Material | Stainless Steel |
Cooking Grate Type | 9mm Round Cooking Grate |
Total Grilling Area | 920 Sq In |
Main Grilling Area | 660 Sq In |
Secondary Grilling Area | 260 Sq In |
Grilling Grid Dimensions | 33 5/6" X 19 1/2" |
Burger Count | 40 |
Rotisserie Kit | Included |
Rotisserie Kit Type | Summerset Rotisserie Kit With 100 lb Motor Capacity |
Rotisserie Infrared Backburner | Included |
Rotisserie Infrared Backburner BTUs | 12,000 BTUs |
Primary Ignition Type | Flame Thrower Ignition System |
Secondary Ignition Type | Flash Tubes |
Heat Zone Separators | None |
Gas Hose | Included |
Spring Assisted Hood | None |
Thermometer | 3-Inch Analog Temperature Gauge on Grill Hood |
Ceramic Briquette Trays | Included |
Grilling Lights | Internal & External |
Interior Grilling Lights | Dual Interior Halogen Lights |
Exterior Grilling Lights | Blue LED Lights on Gas Controls |
Side Burner Type | Summerset Alturi Double Side Burner |
Exterior Material | 304 Stainless Steel |
Width | 14" |
Depth | 28" |
Height | 14" |
Fuel Type | Propane or Natural Gas |
Cut Out Width | 13 1/4" |
Cut Out Height | 10 1/4" |
Cut Out Depth | 24 1/4" |
Number of Burners | 2 |
Burner Material | Brass |
Total BTUs | 35,000 BTUs |
Total BTUs Per Burner | 17,500 BTUs |
Cooking Grate Material | Stainless Steel Cooking Grates |
Cooking Grate Type | 9mm Cooking Grates |
Removable Wok Ring | Included |
Control Panel Lights | Included |
Control Panel Lights Type | Blue LED Lights on Control Panel |
Ignition Type | Push-And-Turn Ignition |
Refrigerator Type | Summerset 24-Inch 5.3c Double Door Refrigerator |
Exterior Material | 304 Stainless Steel |
Interior Material | Hammered Aluminum |
Door Material | 304 Stainless Steel |
Cabinet Material | 304 Stainless Steel |
Cabinet Color | Stainless Steel |
Overall Width | 24" |
Overall Depth | 24" |
Overall Height | 34" |
Cut Out Width | 25" |
Cut Out Height | 26" |
Cut Out Depth | 35" |
Total Capacity | 5.3 Cu. Ft. |
Door Storage | No |
Cooling System | Compressor |
Cooling Type | Forced Air |
Refrigerant Type | R-134a |
Number of Temperature Zones | 1 |
Control Type | Digital Refrigerator Controls |
Interior Drawer Material | Aluminum |
Number of Drawers | 2 |
Temperature Range | 35°F - 50°F |
Ambient Temperature | 50°F - 109°F |
Defrost Type | Auto-Frost |
Volts | 115 Volts |
Amps | 1.3 Amps |
Outdoor Rated | Yes |
Sabbath Mode | No |
Venting | Front Vent |
Self Closing Drawers | Yes |
Lock | No |
Door Alarm | Yes |
Trash Drawer Type | Summerset 20" Trash / Recycling Drawer |
Material | 304 Stainless Steel |
Mount Type | Flush Mount |
Width | 20" |
Depth | 24.15" |
Height | 27" |
Cut Out Width | 18 1/4" |
Cut Out Depth | 24 3/8" |
Cut Out Height | 24 3/8" |
Number of Drawers | 1 |
Trash Bin Capacity | 2 |
Trash Bins Included | None |
Soft-Closing Drawer | Included |
Double Drawer Type | Summerset 17" Double Drawer |
Mounting Type | Flush Mount |
Material | 304 Stainless Steel |
Mounting Type | Flush Mount |
Width | 22" |
Height | 17" |
Cut Out Width | 15 5/8" |
Cut Out Depth | 20 1/2" |
Cut Out Height | 19 1/2" |
Number of Drawers | 2 |
Soft-Closing Drawers | Included |
Double Door Storage Type | Summerset 36" Double Door |
Mounting Type | Flush |
Materials | 304 Stainless Steel |
Overall Width | 36" |
Overall Height | 22" |
Cut Out Width | 33 3/8" |
Cut Out Height | 19 3/8" |
Number of Doors | 2 |
Magnetic Door Latch | Included |
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.