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Coyote 5-Piece SL 30-Inch Outdoor Kitchen Package
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Free Shipping + No Sales Tax

Coyote 5-Piece SL-Series 30-Inch 2-Burner Gas Grill Outdoor Kitchen Package

by Coyote Outdoor Living
SKU COYOTE-C3SL30-PACKAGE-5PC-NG
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Original Price $6,345.00
Current Price $5,755.00
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Coyote 5-Piece SL-Series 30-Inch Gas Outdoor Kitchen Package | 2-Burner, 50,000 BTU, 304 Stainless Steel

Coyote's premium SL-Series 30-Inch 2-Burner grill with RapidSear infrared, rear rotisserie burner, ceramic volcanic briquettes, and complete rotisserie kit β€” packaged with 4 matching Coyote components. 50,000 BTU total across 640 square inches. Smoker box, laser-cut grates, and LED backlit knobs included standard. 304 stainless steel throughout. Available in natural gas and propane.

Cooking Power

βœ“ 1 Infinity Burner + RapidSear + Rear Burner
βœ“ 50,000 BTU Total Output
βœ“ 640 Sq. In. Total Cooking Area
βœ“ Rotisserie Kit Included

SL-Series Features

βœ“ Ceramic Volcanic Briquettes
βœ“ Smoker Box Included
βœ“ Multi-Color LED Backlit Knobs
βœ“ Laser-Cut Stainless Grates

Package Includes

βœ“ 30-Inch Built-In Gas Grill
βœ“ Custom-Fit Grill Cover
βœ“ 26-Inch Double Access Door
βœ“ 24-Inch Outdoor Refrigerator

What's In The Box:

  • Coyote SL-Series 30-Inch 2-Burner Built-In Gas Grill (C3SL30NG / C3SL30LP): 1 Infinity Burner + 1 RapidSear infrared sear burner (15,000 BTU) + 1 rear infrared rotisserie burner (15,000 BTU) = 50,000 BTU total. 640 sq. in. total cooking area. Ceramic volcanic briquettes, laser-cut stainless grates, smoker box, complete rotisserie kit, multi-color LED backlit knobs, spring-assisted hood, safety thermocouple valves. Available in natural gas and propane. 304 stainless steel throughout.
  • Coyote 30-Inch Grill Cover (C3-CCVR30-BIG): Custom-fit weather-resistant grill cover. Durable exterior with interior lining protects the stainless steel finish between cooking sessions.
  • Coyote 26-Inch Double Access Door (C3-DA2426): 304 stainless steel double-panel access door with soft-close hinges. Built for direct drop-in island installation with a clean, commercial-grade bevel design.
  • Coyote 24-Inch Outdoor Refrigerator (C124R-S): 5.1 cubic feet of outdoor-rated cold storage. 304 stainless steel exterior, digital thermostat with LED display, auto-defrost, forced-air cooling system, LED interior lighting, field reversible door, door lock and open-door alarm. Front-venting design for seamless built-in island installation.
  • Coyote 12-Inch Single Side Burner (C1SB): 15,000 BTU single side burner. 304 stainless steel construction, push-and-turn ignition, stainless steel grates, removable drip tray. Handles sauces, sides, and boiling while the main grill fires.

What Makes the Coyote SL-Series 30-Inch the Right Grill for This Package

The SL-Series is Coyote's flagship gas grill, and the differences from the CL-Series are genuine performance upgrades, not cosmetic additions. The RapidSear infrared burner is the most tangible one. At 15,000 BTU, it superheats a concentrated surface to steakhouse temperatures in under two minutes. The sear you get on a ribeye or strip at that heat level is difficult to replicate on a conventional burner.

The rear infrared rotisserie burner provides consistent radiant heat specifically for rotisserie cooking β€” and the complete rotisserie kit ships in the box. Motor, spit, forks, all of it. The ceramic volcanic briquettes that line the firebox retain heat longer than steel or cast iron flame tamers, vaporize drippings into flavor smoke, and reduce flare-up frequency. The smoker box gives you a secondary flavor input without a separate appliance.

The multi-color gradient LED backlit knobs and the Coyote logo throw light are premium touches that most buyers notice. The laser-cut stainless steel grates hold heat aggressively, produce defined sear marks on brisket and chicken thighs, and clean up without warping. This is the best grill in the Coyote lineup, packaged with everything you need to run a complete outdoor kitchen station.


5 Reasons to Choose This Package

01

RapidSear Performance

The RapidSear infrared burner heats to searing temperature in under two minutes. Paired with ceramic briquettes and laser-cut grates, you're producing steakhouse-quality crust on steaks, chops, and whole birds.

02

Rotisserie Kit Included

Complete rotisserie kit ships standard β€” motor, spit, forks. The dedicated 15,000 BTU rear infrared burner provides the right radiant heat for birds, roasts, and leg of lamb without drying the exterior.

03

Cold Storage On-Site

The Coyote 24-Inch Outdoor Refrigerator (C124R-S) holds 5.1 cubic feet of beverages, marinades, and prep ingredients. Forced-air cooling, digital thermostat, and auto-defrost designed specifically for outdoor use.

04

Side Burner Included

The 12-inch single side burner handles sauce reduction, boiling, and side prep while the main grill runs. 15,000 BTU, push-turn ignition, and 304 stainless construction that matches the rest of the package.

05

Coyote Warranty Coverage

Lifetime warranty on stainless steel frame, housing, and burners for the original purchaser. 5-year warranty on cooking grids. Coyote backs their flagship lineup with the same warranty confidence as their entry-level grills.

Package Contents & Model Numbers

All Components Included
Coyote SL-Series 30-Inch 2-Burner Built-In Gas Grill NG: C3SL30NG LP: C3SL30LP
Coyote 30-Inch Grill Cover C3-CCVR30-BIG
Coyote 26-Inch Double Access Door C3-DA2426
Coyote 24-Inch Outdoor Refrigerator (C124R-S) C124R-S
Coyote 12-Inch Single Side Burner (C1SB) C1SB

Technical Information

Manufacturer Documentation

SL-Series 30-Inch Install Guide
Coyote C3-Series Grill Comparison Guide 2025
C124R-S Refrigerator Install Guide

Warranty

Warranty Coverage by Component

Grill β€” SL-Series 30-Inch: Lifetime warranty on stainless steel frame, housing, and burners for the original purchaser. 5-year warranty on cooking grids. 2-year warranty on flavorizer bars and electrical/plastic components. 1-year warranty on ignition systems and valves. Labor not included. Register within 30 days of purchase.

24-Inch Outdoor Refrigerator (C124R-S): 1-year warranty against defects in workmanship and materials. Labor not included.

26-Inch Double Access Door (C3-DA2426): Lifetime warranty against defects in manufacturing and workmanship.

Grill Cover (C3-CCVR30-BIG): 30-day warranty against defects in manufacturing and workmanship.


Coyote 5-Piece SL-Series 30-Inch Outdoor Kitchen Package

Grill Configuration
Manufacturer Coyote Outdoor Living
Series SL-Series
Model C3SL30NG (NG) / C3SL30LP (LP)
Fuel Type Natural Gas & Propane (Sold Separately)
Configuration Built-In
Size 30-Inch
Stainless Steel Grade 304 (All Components)
Grill Performance
Main Burners 1 Cast Stainless Steel Infinity Burner
RapidSear Infrared Burner 1 (15,000 BTU)
Rear Rotisserie Burner 1 (15,000 BTU infrared)
Total BTU Output 50,000 BTU
Main Grilling Area 497 Sq. In.
Secondary Grilling Area 143 Sq. In.
Total Cooking Area 640 Sq. In.
Cooking Grate Material Laser-Cut 304 Stainless Steel
Ceramic Briquettes Yes (Volcanic)
Smoker Box Included
Rotisserie Kit Included (Motor, Spit, Forks)
Knob Lighting Multi-Color LED Backlit
Hood Double-Walled / Spring-Assisted
Wind Guard Integrated
Interior Lighting Halogen
Ignition Flamethrower Push-Turn
Heat Zone Separators Yes
Grill Dimensions & Cutout
Overall Dimensions 23" H Γ— 28" W Γ— 25" D
Cutout Dimensions 10ΒΌ" H Γ— 25.5" W Γ— 20Β½" D
Access Door
Model C3-DA2426
Size Coyote 26-Inch Double Access Door
Material 304 Stainless Steel
Hinges Soft-Close
Outdoor Refrigerator
Model C124R-S
Size 24-Inch
Capacity 5.1 Cu. Ft.
Exterior Material 304 Stainless Steel
Cooling System Forced-Air (Outdoor-Rated)
Temperature Control Digital Thermostat with LED Display
Defrost Auto-Defrost
Lighting LED Interior
Door Field Reversible
Security Door Lock + Open-Door Alarm
Installation Built-In or Freestanding (Front-Venting)
Materials & Construction
Stainless Steel Grade 304 (All Components)
Primary Color Stainless Steel
Grill Construction Continuously Welded Stainless Steel Grill Box
Commercial No

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Description

Coyote 5-Piece SL-Series 30-Inch Gas Outdoor Kitchen Package | 2-Burner, 50,000 BTU, 304 Stainless Steel

Coyote's premium SL-Series 30-Inch 2-Burner grill with RapidSear infrared, rear rotisserie burner, ceramic volcanic briquettes, and complete rotisserie kit β€” packaged with 4 matching Coyote components. 50,000 BTU total across 640 square inches. Smoker box, laser-cut grates, and LED backlit knobs included standard. 304 stainless steel throughout. Available in natural gas and propane.

Cooking Power

βœ“ 1 Infinity Burner + RapidSear + Rear Burner
βœ“ 50,000 BTU Total Output
βœ“ 640 Sq. In. Total Cooking Area
βœ“ Rotisserie Kit Included

SL-Series Features

βœ“ Ceramic Volcanic Briquettes
βœ“ Smoker Box Included
βœ“ Multi-Color LED Backlit Knobs
βœ“ Laser-Cut Stainless Grates

Package Includes

βœ“ 30-Inch Built-In Gas Grill
βœ“ Custom-Fit Grill Cover
βœ“ 26-Inch Double Access Door
βœ“ 24-Inch Outdoor Refrigerator

What's In The Box:

  • Coyote SL-Series 30-Inch 2-Burner Built-In Gas Grill (C3SL30NG / C3SL30LP): 1 Infinity Burner + 1 RapidSear infrared sear burner (15,000 BTU) + 1 rear infrared rotisserie burner (15,000 BTU) = 50,000 BTU total. 640 sq. in. total cooking area. Ceramic volcanic briquettes, laser-cut stainless grates, smoker box, complete rotisserie kit, multi-color LED backlit knobs, spring-assisted hood, safety thermocouple valves. Available in natural gas and propane. 304 stainless steel throughout.
  • Coyote 30-Inch Grill Cover (C3-CCVR30-BIG): Custom-fit weather-resistant grill cover. Durable exterior with interior lining protects the stainless steel finish between cooking sessions.
  • Coyote 26-Inch Double Access Door (C3-DA2426): 304 stainless steel double-panel access door with soft-close hinges. Built for direct drop-in island installation with a clean, commercial-grade bevel design.
  • Coyote 24-Inch Outdoor Refrigerator (C124R-S): 5.1 cubic feet of outdoor-rated cold storage. 304 stainless steel exterior, digital thermostat with LED display, auto-defrost, forced-air cooling system, LED interior lighting, field reversible door, door lock and open-door alarm. Front-venting design for seamless built-in island installation.
  • Coyote 12-Inch Single Side Burner (C1SB): 15,000 BTU single side burner. 304 stainless steel construction, push-and-turn ignition, stainless steel grates, removable drip tray. Handles sauces, sides, and boiling while the main grill fires.

What Makes the Coyote SL-Series 30-Inch the Right Grill for This Package

The SL-Series is Coyote's flagship gas grill, and the differences from the CL-Series are genuine performance upgrades, not cosmetic additions. The RapidSear infrared burner is the most tangible one. At 15,000 BTU, it superheats a concentrated surface to steakhouse temperatures in under two minutes. The sear you get on a ribeye or strip at that heat level is difficult to replicate on a conventional burner.

The rear infrared rotisserie burner provides consistent radiant heat specifically for rotisserie cooking β€” and the complete rotisserie kit ships in the box. Motor, spit, forks, all of it. The ceramic volcanic briquettes that line the firebox retain heat longer than steel or cast iron flame tamers, vaporize drippings into flavor smoke, and reduce flare-up frequency. The smoker box gives you a secondary flavor input without a separate appliance.

The multi-color gradient LED backlit knobs and the Coyote logo throw light are premium touches that most buyers notice. The laser-cut stainless steel grates hold heat aggressively, produce defined sear marks on brisket and chicken thighs, and clean up without warping. This is the best grill in the Coyote lineup, packaged with everything you need to run a complete outdoor kitchen station.


5 Reasons to Choose This Package

01

RapidSear Performance

The RapidSear infrared burner heats to searing temperature in under two minutes. Paired with ceramic briquettes and laser-cut grates, you're producing steakhouse-quality crust on steaks, chops, and whole birds.

02

Rotisserie Kit Included

Complete rotisserie kit ships standard β€” motor, spit, forks. The dedicated 15,000 BTU rear infrared burner provides the right radiant heat for birds, roasts, and leg of lamb without drying the exterior.

03

Cold Storage On-Site

The Coyote 24-Inch Outdoor Refrigerator (C124R-S) holds 5.1 cubic feet of beverages, marinades, and prep ingredients. Forced-air cooling, digital thermostat, and auto-defrost designed specifically for outdoor use.

04

Side Burner Included

The 12-inch single side burner handles sauce reduction, boiling, and side prep while the main grill runs. 15,000 BTU, push-turn ignition, and 304 stainless construction that matches the rest of the package.

05

Coyote Warranty Coverage

Lifetime warranty on stainless steel frame, housing, and burners for the original purchaser. 5-year warranty on cooking grids. Coyote backs their flagship lineup with the same warranty confidence as their entry-level grills.

Package Contents & Model Numbers

All Components Included
Coyote SL-Series 30-Inch 2-Burner Built-In Gas Grill NG: C3SL30NG LP: C3SL30LP
Coyote 30-Inch Grill Cover C3-CCVR30-BIG
Coyote 26-Inch Double Access Door C3-DA2426
Coyote 24-Inch Outdoor Refrigerator (C124R-S) C124R-S
Coyote 12-Inch Single Side Burner (C1SB) C1SB

Technical Information

Manufacturer Documentation

SL-Series 30-Inch Install Guide
Coyote C3-Series Grill Comparison Guide 2025
C124R-S Refrigerator Install Guide

Warranty

Warranty Coverage by Component

Grill β€” SL-Series 30-Inch: Lifetime warranty on stainless steel frame, housing, and burners for the original purchaser. 5-year warranty on cooking grids. 2-year warranty on flavorizer bars and electrical/plastic components. 1-year warranty on ignition systems and valves. Labor not included. Register within 30 days of purchase.

24-Inch Outdoor Refrigerator (C124R-S): 1-year warranty against defects in workmanship and materials. Labor not included.

26-Inch Double Access Door (C3-DA2426): Lifetime warranty against defects in manufacturing and workmanship.

Grill Cover (C3-CCVR30-BIG): 30-day warranty against defects in manufacturing and workmanship.


Specs & Dimensions

Coyote 5-Piece SL-Series 30-Inch Outdoor Kitchen Package

Grill Configuration
Manufacturer Coyote Outdoor Living
Series SL-Series
Model C3SL30NG (NG) / C3SL30LP (LP)
Fuel Type Natural Gas & Propane (Sold Separately)
Configuration Built-In
Size 30-Inch
Stainless Steel Grade 304 (All Components)
Grill Performance
Main Burners 1 Cast Stainless Steel Infinity Burner
RapidSear Infrared Burner 1 (15,000 BTU)
Rear Rotisserie Burner 1 (15,000 BTU infrared)
Total BTU Output 50,000 BTU
Main Grilling Area 497 Sq. In.
Secondary Grilling Area 143 Sq. In.
Total Cooking Area 640 Sq. In.
Cooking Grate Material Laser-Cut 304 Stainless Steel
Ceramic Briquettes Yes (Volcanic)
Smoker Box Included
Rotisserie Kit Included (Motor, Spit, Forks)
Knob Lighting Multi-Color LED Backlit
Hood Double-Walled / Spring-Assisted
Wind Guard Integrated
Interior Lighting Halogen
Ignition Flamethrower Push-Turn
Heat Zone Separators Yes
Grill Dimensions & Cutout
Overall Dimensions 23" H Γ— 28" W Γ— 25" D
Cutout Dimensions 10ΒΌ" H Γ— 25.5" W Γ— 20Β½" D
Access Door
Model C3-DA2426
Size Coyote 26-Inch Double Access Door
Material 304 Stainless Steel
Hinges Soft-Close
Outdoor Refrigerator
Model C124R-S
Size 24-Inch
Capacity 5.1 Cu. Ft.
Exterior Material 304 Stainless Steel
Cooling System Forced-Air (Outdoor-Rated)
Temperature Control Digital Thermostat with LED Display
Defrost Auto-Defrost
Lighting LED Interior
Door Field Reversible
Security Door Lock + Open-Door Alarm
Installation Built-In or Freestanding (Front-Venting)
Materials & Construction
Stainless Steel Grade 304 (All Components)
Primary Color Stainless Steel
Grill Construction Continuously Welded Stainless Steel Grill Box
Commercial No
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.