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Chicago Brick Oven CBO-750 Hybrid Commercial Outdoor DIY Kit
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Free Shipping + No Sales Tax
Free Shipping + No Sales Tax

Chicago Brick Oven CBO-750 Hybrid Built-In Commercial Outdoor DIY Pizza Oven Kit

SKU CBO-O-KIT-750-HYB-NG-C-3K
Save 15%
Original Price $8,249.00
Current Price $6,999.00
+ Free Shipping
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Chicago Brick Oven CBO-750 Hybrid Built-In Commercial Outdoor DIY Pizza Oven Kit


Key Features

  • DIY Built-In Design: Specifically crafted for built-in installation, this kit allows for a seamless integration into your outdoor kitchen for a custom, professional look.
  • Hybrid Fuel Flexibility: Operates on both wood and gas (natural gas or propane) for authentic wood-fired flavor or convenient gas cooking.
  • Commercial Grade: Built to handle the demands of residential use with durable construction, precision heat control, and outdoor certification.
  • Dual Burner System: Features a powerful infrared hearth burner (36,000 BTUs) and an ambient burner (27,000 BTUs for natural gas, 18,000 BTUs for propane), providing intense, even heat for various cooking styles.
  • FlameRoll Technology: Exclusive technology creates a rolling flame for even, consistent heat, adding a rich, smoky flavor to your dishes.
  • Three Cooking Methods in One: Combines radiant heat, convection, and conduction, perfect for searing, baking, or slow-roasting.
  • Customizable Flavor with Different Woods: Experiment with wood types like apple, cherry, or mesquite to enhance flavor, perfect for a variety of dishes.
  • Spacious 38” x 28” Cooking Surface: Room to cook multiple pizzas or various dishes simultaneously, ideal for family meals and gatherings.
  • Effortless Ignition and Safety Features: The electronic ignition system ensures a quick startup, while safety features allow burners to operate only when the door is open.
  • Certified Safe: Complies with ANSI Z21.58, CSA 1.6, and NSF standards for residential outdoor use.
  • Accessory Kit Included: Includes pizza peel, brush for cleaning, and an infrared thermometer for precise temperature checks.
  • Vent stack sold separately. 
  • Made in the USA

CBO-750 DIY Kit: Customize Your Outdoor Kitchen with DIY Installation & Fuel Flexibility

The CBO-750 Hybrid Built-In Kit offers a DIY-friendly design, allowing you to create a professional built-in look that integrates seamlessly into your outdoor kitchen setup. Enjoy the flexibility of dual-fuel capability, switching between gas for easy ignition or wood for authentic, smoky flavor. This hybrid oven adapts to any cooking style, bringing both convenience and culinary versatility right to your backyard.

Its compact built-in design allows the control panel to be incorporated directly into your countertop setup, creating a polished, integrated appearance. Available in three sleek finishes—silver vein, copper vein, and solar black—it’s easy to match this oven with your outdoor décor for a cohesive look. This setup not only frees up space but also highlights the oven as the focal point of your outdoor entertaining area.

Chicago Brick Oven CBO-750: High Heat & Precise Temperature Control

The CBO-750’s dual-burner system delivers reliable, high-performance cooking. The infrared hearth burner produces 36,000 BTUs of direct heat to the cooking surface, reaching up to 1000°F—ideal for searing, caramelizing, or achieving that perfect pizza crust. This system is designed to offer balanced, even cooking for enhanced texture and flavor.

The ambient burner, located at the back, provides an additional 27,000 BTUs (or 18,000 BTUs for propane) of consistent heat. This feature minimizes cold spots, allowing for slow, even roasting or baking.

Innovative FlameRoll Technology for Superior Heat Circulation

FlameRoll Technology is exclusive to Chicago Brick Oven, providing a rolling flame effect that ensures even heat distribution across the low-dome design. This circulating heat method eliminates hot and cold spots, allowing your food to absorb consistent, rich flavors with each bake, sear, or roast.

Crafted in the USA, the CBO-750 Hybrid Built-In Kit is constructed with high-quality refractory cement reinforced with stainless steel fibers, delivering exceptional resilience. The 18-gauge galvanized steel exterior withstands various weather conditions, and the cast aluminum decorative door adds a resilient touch, maintaining functionality and style.

The 38” x 28” cooking surface offers ample space to cook multiple pizzas or a variety of dishes, perfect for both family dinners and parties. This versatile space can handle everything from pizzas to roasted vegetables, meats, and breads, making it ideal for entertaining.

Arrives Ready for Installation & Burner Optimized for Your Elevation

The CBO-750 Hybrid DIY Kit arrives partially assembled and ready for countertop placement. After securing the decorative door and attaching the chimney, professional installation is recommended for gas connections. This oven’s simple installation makes it a favorite for DIY outdoor kitchen projects.

The CBO-750 Hybrid can be optimized for your specific altitude, ensuring consistent heating, gas efficiency, and safety. This customization allows you to enjoy an authentic wood-fired experience with reliable results, no matter where you live.

Chicago Brick Oven CBO-750 Commercial Grade Pizza Oven

Built to suit both home and professional settings, the CBO-750 Hybrid Pizza Oven combines versatility and durability. While the residential model is ideal for outdoor home use with easy installation and dual-fuel capability, the commercial model is certified for indoor and outdoor applications, meeting strict standards like UL 2162 and NFPA 96. With its durable, commercial-grade construction, the CBO-750 is ideal for chefs looking for quality, consistency, and adaptability in a versatile pizza oven.


Warranty

Chicago Brick Oven warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. Labor not included. Refer to the manufacturer’s manual for full warranty details.


Manufacturer Information

Click here the Owner Manual

CBO-750 Commercial Hybrid Built-In Pizza Oven Kit

Model CBO-O-KIT-HYB
Country of Origin USA
Class Commercial
Fuel Type Natural Gas, Propane, & Wood
Collection CBO 750
Configuration Built-In
Exterior Material Refractory Cement w/ Insulated Cover
Primary Color Unfinished & Stainless Steel Control Panel
Width 35.5"
Total Height 61"
Depth 43"
Cutout Width 31"
Cutout Height 12"
Weight 890 lbs.
Total BTUs 64,000
Number of Burners 2 Burners
Infrared Hearth Burner Output 36,000 BTUs
Ambient Burner Output 27,000 BTUs (Natural Gas)
Cooking Grid Dimensions 38" x 28"
Total Grilling Area 1064 Sq. Inches
Pizza Count 2
Maximum Temperature 1000°F
Made in USA Yes
Thermometer Included
WiFi/Bluetooth Enabled None
Grill Lights None
Side Shelves No
Insulation Ceramic Fiber
Door Material Cast Aluminum
Interior Material Refractory Cement
Chimney Material Powder Coated Steel
Chimney Height 24"

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Why CBO Pizza Ovens?

Shop Our Outdoor Pizza Oven Departments

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Learn More About Us

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Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Chicago Brick Oven CBO-750 Hybrid Built-In Commercial Outdoor DIY Pizza Oven Kit


Key Features

  • DIY Built-In Design: Specifically crafted for built-in installation, this kit allows for a seamless integration into your outdoor kitchen for a custom, professional look.
  • Hybrid Fuel Flexibility: Operates on both wood and gas (natural gas or propane) for authentic wood-fired flavor or convenient gas cooking.
  • Commercial Grade: Built to handle the demands of residential use with durable construction, precision heat control, and outdoor certification.
  • Dual Burner System: Features a powerful infrared hearth burner (36,000 BTUs) and an ambient burner (27,000 BTUs for natural gas, 18,000 BTUs for propane), providing intense, even heat for various cooking styles.
  • FlameRoll Technology: Exclusive technology creates a rolling flame for even, consistent heat, adding a rich, smoky flavor to your dishes.
  • Three Cooking Methods in One: Combines radiant heat, convection, and conduction, perfect for searing, baking, or slow-roasting.
  • Customizable Flavor with Different Woods: Experiment with wood types like apple, cherry, or mesquite to enhance flavor, perfect for a variety of dishes.
  • Spacious 38” x 28” Cooking Surface: Room to cook multiple pizzas or various dishes simultaneously, ideal for family meals and gatherings.
  • Effortless Ignition and Safety Features: The electronic ignition system ensures a quick startup, while safety features allow burners to operate only when the door is open.
  • Certified Safe: Complies with ANSI Z21.58, CSA 1.6, and NSF standards for residential outdoor use.
  • Accessory Kit Included: Includes pizza peel, brush for cleaning, and an infrared thermometer for precise temperature checks.
  • Vent stack sold separately. 
  • Made in the USA

CBO-750 DIY Kit: Customize Your Outdoor Kitchen with DIY Installation & Fuel Flexibility

The CBO-750 Hybrid Built-In Kit offers a DIY-friendly design, allowing you to create a professional built-in look that integrates seamlessly into your outdoor kitchen setup. Enjoy the flexibility of dual-fuel capability, switching between gas for easy ignition or wood for authentic, smoky flavor. This hybrid oven adapts to any cooking style, bringing both convenience and culinary versatility right to your backyard.

Its compact built-in design allows the control panel to be incorporated directly into your countertop setup, creating a polished, integrated appearance. Available in three sleek finishes—silver vein, copper vein, and solar black—it’s easy to match this oven with your outdoor décor for a cohesive look. This setup not only frees up space but also highlights the oven as the focal point of your outdoor entertaining area.

Chicago Brick Oven CBO-750: High Heat & Precise Temperature Control

The CBO-750’s dual-burner system delivers reliable, high-performance cooking. The infrared hearth burner produces 36,000 BTUs of direct heat to the cooking surface, reaching up to 1000°F—ideal for searing, caramelizing, or achieving that perfect pizza crust. This system is designed to offer balanced, even cooking for enhanced texture and flavor.

The ambient burner, located at the back, provides an additional 27,000 BTUs (or 18,000 BTUs for propane) of consistent heat. This feature minimizes cold spots, allowing for slow, even roasting or baking.

Innovative FlameRoll Technology for Superior Heat Circulation

FlameRoll Technology is exclusive to Chicago Brick Oven, providing a rolling flame effect that ensures even heat distribution across the low-dome design. This circulating heat method eliminates hot and cold spots, allowing your food to absorb consistent, rich flavors with each bake, sear, or roast.

Crafted in the USA, the CBO-750 Hybrid Built-In Kit is constructed with high-quality refractory cement reinforced with stainless steel fibers, delivering exceptional resilience. The 18-gauge galvanized steel exterior withstands various weather conditions, and the cast aluminum decorative door adds a resilient touch, maintaining functionality and style.

The 38” x 28” cooking surface offers ample space to cook multiple pizzas or a variety of dishes, perfect for both family dinners and parties. This versatile space can handle everything from pizzas to roasted vegetables, meats, and breads, making it ideal for entertaining.

Arrives Ready for Installation & Burner Optimized for Your Elevation

The CBO-750 Hybrid DIY Kit arrives partially assembled and ready for countertop placement. After securing the decorative door and attaching the chimney, professional installation is recommended for gas connections. This oven’s simple installation makes it a favorite for DIY outdoor kitchen projects.

The CBO-750 Hybrid can be optimized for your specific altitude, ensuring consistent heating, gas efficiency, and safety. This customization allows you to enjoy an authentic wood-fired experience with reliable results, no matter where you live.

Chicago Brick Oven CBO-750 Commercial Grade Pizza Oven

Built to suit both home and professional settings, the CBO-750 Hybrid Pizza Oven combines versatility and durability. While the residential model is ideal for outdoor home use with easy installation and dual-fuel capability, the commercial model is certified for indoor and outdoor applications, meeting strict standards like UL 2162 and NFPA 96. With its durable, commercial-grade construction, the CBO-750 is ideal for chefs looking for quality, consistency, and adaptability in a versatile pizza oven.


Warranty

Chicago Brick Oven warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. Labor not included. Refer to the manufacturer’s manual for full warranty details.


Manufacturer Information

Click here the Owner Manual

Specs & Dimensions

CBO-750 Commercial Hybrid Built-In Pizza Oven Kit

Model CBO-O-KIT-HYB
Country of Origin USA
Class Commercial
Fuel Type Natural Gas, Propane, & Wood
Collection CBO 750
Configuration Built-In
Exterior Material Refractory Cement w/ Insulated Cover
Primary Color Unfinished & Stainless Steel Control Panel
Width 35.5"
Total Height 61"
Depth 43"
Cutout Width 31"
Cutout Height 12"
Weight 890 lbs.
Total BTUs 64,000
Number of Burners 2 Burners
Infrared Hearth Burner Output 36,000 BTUs
Ambient Burner Output 27,000 BTUs (Natural Gas)
Cooking Grid Dimensions 38" x 28"
Total Grilling Area 1064 Sq. Inches
Pizza Count 2
Maximum Temperature 1000°F
Made in USA Yes
Thermometer Included
WiFi/Bluetooth Enabled None
Grill Lights None
Side Shelves No
Insulation Ceramic Fiber
Door Material Cast Aluminum
Interior Material Refractory Cement
Chimney Material Powder Coated Steel
Chimney Height 24"
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.