Cal Flame P Series 48 Inch 6 Burner Built In Grill
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- Description
- P-Series 6 Burner Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Cal Flame P Series 48 Inch 6-Burner Built-In Grill - BBQ19P06
Key Performance Features:
- High-Performance Burner Power: Come equipped with a whooping 6 porcelain-coated cast iron burners, each with 15,000 BTUs for a combined power of 110,000 BTUs, for a high-heat grilling experience with even heat distribution across your entire grill for high-temperature grilling.
- Enormous V-Grate Grilling Surface: Patented V-Grate grilling surface for even heat distribution and a perfect sear with a 1,100 sq. in. cooking area for the ultimate chef's grilling dream. Perfect for hosting large gatherings or cooking multiple types of BBQ. A two-position adjustable full-width warming rack keeps food warm and ready to serve.
- Independent Burner Ignition System: For grilling precision and grilling for gas conservation and versatility. Perfect for situations when you're cooking multiple types of foods or grilling a small amount of food without wasting gas.
- 2 Ceramic Core Infrared Burners: Cook the perfect rotisserie chicken with the dual built-in infrared backburners, with 10,000 BTUs of power each, totaling 20,000 BTUs.
- Built-In Dual Halogen Lights: For grilling a night with ease and safety. Don't overcook your burger or steak with ample lighting in any condition.
Safety Features:
- Innovative Flare-Up Prevention Design: A comprehensive stainless steel drip tray on rollers facilitates easy grease management and cleaning, markedly diminishing flare-up hazards.
Included Features
- Stainless Steel P-Griddle: Cook breakfast, lunch, or dinner with versatility! Your P-series comes equipped with a durable stainless steel griddle.
- Stainless Steel P-Smoker Box: Add flavor to your meats with the enhanced smoker box. Easy to use and flavorful results on your BBQ food.
- P-Grill Built-In Grill Cover: Keep your P-Series Grill pristine with the included durable grill cover. Designed specifically for your Cal Flame P-Series 48-inch Built-In Gas Grill
- 110V Rotisserie Kit: Adjustable heavy-duty rotisserie kit that holds up the 35lbs, with an adjustable motor that can be mounted on the left or side. add versatility to your backyard grilling with the perfect rotisserie chicken.
Durable | High-Performance Features | Versatility Grilling
Looking for the perfect durable, feature-loaded, large high-performance grill? The Cal Flame P Series 48-inch 6-burner Built-In Grill is the perfect grill choice. Featuring a durable 304-stainless steel construction and insulated dual-layer walls, this grill not only is long-lasting from bad weather and heat but also is able to maintain a consistent temperature with its thick stainless-steel lining on the grill hood.
The Cal Flame P-series Gas Grill features patented removable V-Grates, designed to stop food from falling onto the six cast iron burners below, and is also designed to create sear marks for juicy steak or chicken. These patented Cal Flame V-Grates are situated above the heavy-duty cast iron burners, giving you 110,000 BTUs of grilling power to guarantee even heat throughout the enormous 1100 square-inch grilling surface or grill at a multitude of temperatures for BBQ versatility.
The P-Series grill's hallmark is its Individual Burner Ignition System, which is perfect for conserving gas or maintaining a safe grilling area by not running all burners at once every time. Fire up one of the six burners at a time for small grilling cookouts or adjust the temperature of each burner individually to cook at various temperatures across your large grilling space, allowing you to cook multiple BBQ dishes for family and friends.
Cal Flame designed this grill with safety in mind. Featuring dual-built-in halogen lights, this grill is designed to be used safely at night without worrying about overcooking grilling in the dark. The P-Series 6 Burner gas grill comes equipped with vented knob splash guards and burner lip guards to prevent grease build-ups and potential grease fires from happening while grilling. Grill at high temperature with ease and safety knowing Cal Flame has your back in safety features.
Included Grill Versatile Features
The Cal Flame P-Series 48-inch 6-burner built-in gas grill enriches your cooking repertoire with exceptional versatility, starting with the Stainless-Steel P-Griddle. This robust feature allows for an expansive menu, from sunrise breakfasts to starlit dinners, all prepared to perfection on a surface that ensures uniform heat distribution. Not to be outdone, the Stainless-Steel P-Smoker Box introduces an effortless way to imbue your meats with a deep, smoky flavor, enhancing the taste profiles of your BBQ favorites with ease and consistency. The grill's care is simplified with the P-Grill Built-In Grill Cover, a sturdy protective layer designed exclusively for your model, ensuring it remains safeguarded from inclement weather, preserving both its aesthetics and functionality. Further expanding your culinary possibilities is the 110V Rotisserie Kit, an adaptable, heavy-duty accessory that promises perfectly roasted results. The motor can be conveniently mounted on either side, accommodating your specific setup with ease. This kit invites you to venture beyond traditional grilling, offering the capability to produce everything from a golden-brown chicken to a tender, slow-roasted joint. Together, these features establish the P-Series as a comprehensive culinary system, not just a grill, providing an all-encompassing, versatile platform for outdoor cooking enthusiasts.
Additional Features
Designed for flawless incorporation with any Cal Flame Barbecue Island or Grill Cart, the G Series grills allow you to take your backyard grilling to the next level for you, your guests, and backyard entertaining.
The Cal Flame G Series 48 Inch 6-burner Built-In Grill transcends a mere cooking instrument; it's an emblem of style, dependability, and functionality. Its solid structure, married to cutting-edge attributes, delivers an unmatched grilling encounter, marking it an indispensable asset to any outdoor cookery or barbecue arrangement.
Warranty
10-Year Structural Warranty: Cal Flame guarantees the grill structure or frame housing against rust-through and defects in material or workmanship under normal household use for a decade from the original purchase date.
10-Year Warranty on Stainless Steel Burners: Cal Flame's Stainless Steel Burners are protected against rust-through and operational failures attributable to defects in material or workmanship under normal household use, also for ten years from the date of original purchase.
10-Year Warranty on V-Grates: Cal Flame's V-Grates come with a ten-year warranty against rust-through and operational failures, covering defects in material or workmanship encountered during normal household use, effective from the original date of purchase.
3-Year Warranty on Flame Tamers and Warming Rack: Cal Flame extends a three-year warranty on flame tamers and the warming rack, guarding against rust-through and operational failures due to material or workmanship defects under normal household conditions, starting from the date of original purchase.
1-Year Warranty on Gas Valves and Other Components: Cal Flame offers a one-year warranty for gas valves and other specific components as detailed in the grill owner's manual, particularly on the Cal Flame parts list page. This coverage, effective from the date of original purchase, protects against operational failures caused by defects in material or workmanship under normal household use.
Manufacturer Information
Click here for the Cal Flame P Series 48 Inch 6 Burner Built In Grill Owner Manual
Click here for the Cal Flame P Series 48 Inch 6 Burner Built In Grill Features Brochure
Cal Flame P Series 48 Inch 6 Burner Built In Grill |
|
---|---|
Model |
BBQ19P06 |
Collection | P Series |
Fuel Type |
|
Configuration | Built-In |
Material | 304 Grade Stainless Steel |
Number of Burners | 5 |
Width | 46 1/2" |
Depth | 24" |
Height | 22 7/16" |
Heat Zone Separators | No |
Flame Tamers | Yes |
Flame Tamer Material | Stainless Steel |
Grilling Surface Total BTUs | 110,000 |
Per Burner BTUs | 15,000 |
Burner Material | Cast Iron |
Rotisserie Burner | Yes |
Rotisserie Kit | Yes |
Rotisserie Infrared Backburner BTUs | 20,000 |
Cut Out Width | 45 3/4" |
Cut Out Depth | 22 7/16" |
Cut Out Height | 9 1/2" |
BBQ Grid Dimensions | 37 X 19 1/2" |
Main Grilling Area | 821 Sq Inches |
Secondary Grilling Area | 279 Sq Inches |
Total Grilling Area | 1,100 Sq Inches |
Ignition Type | Independence Burner Ignition (Push Start) |
Burger Count | 30 |
Flash Tubes | No |
Spring Assissted Hood | No |
Temperature Gauge | Yes Analog on Hood |
Grill Lights | 2 Internal Halogen Lights |
Features |
|
This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.
Shipping & Delivery Details
Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
- Product Reviews
- Site Reviews
- Description
- P-Series 6 Burner Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Cal Flame P Series 48 Inch 6-Burner Built-In Grill - BBQ19P06
Key Performance Features:
- High-Performance Burner Power: Come equipped with a whooping 6 porcelain-coated cast iron burners, each with 15,000 BTUs for a combined power of 110,000 BTUs, for a high-heat grilling experience with even heat distribution across your entire grill for high-temperature grilling.
- Enormous V-Grate Grilling Surface: Patented V-Grate grilling surface for even heat distribution and a perfect sear with a 1,100 sq. in. cooking area for the ultimate chef's grilling dream. Perfect for hosting large gatherings or cooking multiple types of BBQ. A two-position adjustable full-width warming rack keeps food warm and ready to serve.
- Independent Burner Ignition System: For grilling precision and grilling for gas conservation and versatility. Perfect for situations when you're cooking multiple types of foods or grilling a small amount of food without wasting gas.
- 2 Ceramic Core Infrared Burners: Cook the perfect rotisserie chicken with the dual built-in infrared backburners, with 10,000 BTUs of power each, totaling 20,000 BTUs.
- Built-In Dual Halogen Lights: For grilling a night with ease and safety. Don't overcook your burger or steak with ample lighting in any condition.
Safety Features:
- Innovative Flare-Up Prevention Design: A comprehensive stainless steel drip tray on rollers facilitates easy grease management and cleaning, markedly diminishing flare-up hazards.
Included Features
- Stainless Steel P-Griddle: Cook breakfast, lunch, or dinner with versatility! Your P-series comes equipped with a durable stainless steel griddle.
- Stainless Steel P-Smoker Box: Add flavor to your meats with the enhanced smoker box. Easy to use and flavorful results on your BBQ food.
- P-Grill Built-In Grill Cover: Keep your P-Series Grill pristine with the included durable grill cover. Designed specifically for your Cal Flame P-Series 48-inch Built-In Gas Grill
- 110V Rotisserie Kit: Adjustable heavy-duty rotisserie kit that holds up the 35lbs, with an adjustable motor that can be mounted on the left or side. add versatility to your backyard grilling with the perfect rotisserie chicken.
Durable | High-Performance Features | Versatility Grilling
Looking for the perfect durable, feature-loaded, large high-performance grill? The Cal Flame P Series 48-inch 6-burner Built-In Grill is the perfect grill choice. Featuring a durable 304-stainless steel construction and insulated dual-layer walls, this grill not only is long-lasting from bad weather and heat but also is able to maintain a consistent temperature with its thick stainless-steel lining on the grill hood.
The Cal Flame P-series Gas Grill features patented removable V-Grates, designed to stop food from falling onto the six cast iron burners below, and is also designed to create sear marks for juicy steak or chicken. These patented Cal Flame V-Grates are situated above the heavy-duty cast iron burners, giving you 110,000 BTUs of grilling power to guarantee even heat throughout the enormous 1100 square-inch grilling surface or grill at a multitude of temperatures for BBQ versatility.
The P-Series grill's hallmark is its Individual Burner Ignition System, which is perfect for conserving gas or maintaining a safe grilling area by not running all burners at once every time. Fire up one of the six burners at a time for small grilling cookouts or adjust the temperature of each burner individually to cook at various temperatures across your large grilling space, allowing you to cook multiple BBQ dishes for family and friends.
Cal Flame designed this grill with safety in mind. Featuring dual-built-in halogen lights, this grill is designed to be used safely at night without worrying about overcooking grilling in the dark. The P-Series 6 Burner gas grill comes equipped with vented knob splash guards and burner lip guards to prevent grease build-ups and potential grease fires from happening while grilling. Grill at high temperature with ease and safety knowing Cal Flame has your back in safety features.
Included Grill Versatile Features
The Cal Flame P-Series 48-inch 6-burner built-in gas grill enriches your cooking repertoire with exceptional versatility, starting with the Stainless-Steel P-Griddle. This robust feature allows for an expansive menu, from sunrise breakfasts to starlit dinners, all prepared to perfection on a surface that ensures uniform heat distribution. Not to be outdone, the Stainless-Steel P-Smoker Box introduces an effortless way to imbue your meats with a deep, smoky flavor, enhancing the taste profiles of your BBQ favorites with ease and consistency. The grill's care is simplified with the P-Grill Built-In Grill Cover, a sturdy protective layer designed exclusively for your model, ensuring it remains safeguarded from inclement weather, preserving both its aesthetics and functionality. Further expanding your culinary possibilities is the 110V Rotisserie Kit, an adaptable, heavy-duty accessory that promises perfectly roasted results. The motor can be conveniently mounted on either side, accommodating your specific setup with ease. This kit invites you to venture beyond traditional grilling, offering the capability to produce everything from a golden-brown chicken to a tender, slow-roasted joint. Together, these features establish the P-Series as a comprehensive culinary system, not just a grill, providing an all-encompassing, versatile platform for outdoor cooking enthusiasts.
Additional Features
Designed for flawless incorporation with any Cal Flame Barbecue Island or Grill Cart, the G Series grills allow you to take your backyard grilling to the next level for you, your guests, and backyard entertaining.
The Cal Flame G Series 48 Inch 6-burner Built-In Grill transcends a mere cooking instrument; it's an emblem of style, dependability, and functionality. Its solid structure, married to cutting-edge attributes, delivers an unmatched grilling encounter, marking it an indispensable asset to any outdoor cookery or barbecue arrangement.
Warranty
10-Year Structural Warranty: Cal Flame guarantees the grill structure or frame housing against rust-through and defects in material or workmanship under normal household use for a decade from the original purchase date.
10-Year Warranty on Stainless Steel Burners: Cal Flame's Stainless Steel Burners are protected against rust-through and operational failures attributable to defects in material or workmanship under normal household use, also for ten years from the date of original purchase.
10-Year Warranty on V-Grates: Cal Flame's V-Grates come with a ten-year warranty against rust-through and operational failures, covering defects in material or workmanship encountered during normal household use, effective from the original date of purchase.
3-Year Warranty on Flame Tamers and Warming Rack: Cal Flame extends a three-year warranty on flame tamers and the warming rack, guarding against rust-through and operational failures due to material or workmanship defects under normal household conditions, starting from the date of original purchase.
1-Year Warranty on Gas Valves and Other Components: Cal Flame offers a one-year warranty for gas valves and other specific components as detailed in the grill owner's manual, particularly on the Cal Flame parts list page. This coverage, effective from the date of original purchase, protects against operational failures caused by defects in material or workmanship under normal household use.
Manufacturer Information
Click here for the Cal Flame P Series 48 Inch 6 Burner Built In Grill Owner Manual
Click here for the Cal Flame P Series 48 Inch 6 Burner Built In Grill Features Brochure
Cal Flame P Series 48 Inch 6 Burner Built In Grill |
|
---|---|
Model |
BBQ19P06 |
Collection | P Series |
Fuel Type |
|
Configuration | Built-In |
Material | 304 Grade Stainless Steel |
Number of Burners | 5 |
Width | 46 1/2" |
Depth | 24" |
Height | 22 7/16" |
Heat Zone Separators | No |
Flame Tamers | Yes |
Flame Tamer Material | Stainless Steel |
Grilling Surface Total BTUs | 110,000 |
Per Burner BTUs | 15,000 |
Burner Material | Cast Iron |
Rotisserie Burner | Yes |
Rotisserie Kit | Yes |
Rotisserie Infrared Backburner BTUs | 20,000 |
Cut Out Width | 45 3/4" |
Cut Out Depth | 22 7/16" |
Cut Out Height | 9 1/2" |
BBQ Grid Dimensions | 37 X 19 1/2" |
Main Grilling Area | 821 Sq Inches |
Secondary Grilling Area | 279 Sq Inches |
Total Grilling Area | 1,100 Sq Inches |
Ignition Type | Independence Burner Ignition (Push Start) |
Burger Count | 30 |
Flash Tubes | No |
Spring Assissted Hood | No |
Temperature Gauge | Yes Analog on Hood |
Grill Lights | 2 Internal Halogen Lights |
Features |
|
This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.
Shipping & Delivery Details
Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.