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Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island - BBK870

Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island - BBK870

by Cal Flame
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$9,998.00
$8,989.00
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    Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island 

    Key Features

      • Superior Durable Construction: Built from commercial-grade 16-gauge galvanized steel and reinforced with Hardibacker Ceramic Tile backboard, ensuring durability and resistance against moisture.
      • Ample L-Shaped Countertop Space: Cal Flames designed an outdoor kitchen with an enormous countertop space. Prepare your meals, eat your meats, serve your beverages, and move your indoor kitchen amenities outside in your outdoor kitchen. 
      • Customizable Finishes: Choose from finishes like granite, porcelain, or natural stone tile for the countertop. Choose your grill island base with Ameristone, which offers more secure durability than traditional stucco, adding to the island's weather resistance. Upgrade your base material with a cultured stone for an elegant, natural appearance. Or Upgrade your countertop with a natural stone tile upgrade. 
      • Cal Flame P-Series 32 Inch Built-In Grill: Comes standard with Cal Flame P4 Grill, crafted from 304 stainless steel. Features four 15,000 BTU cast stainless steel burners and a 15,000 BTU ceramic core infrared burner, each equipped with a reliable easy-start ignition system.
      • Stainless Steel Sink w/ Faucet & Soap Dispenser: Have hot and cold water access in your outdoor kitchen for an enhanced cooking and entertaining experience. Clean easily, prepare food, and beverages with ease.
      • Cal Flame Deluxe 30-Inch Double Door: Ample storage under your grill with stainless steel construction and heavy-duty hinges.
      • Cal Flame 18-Inch Single Access Door: Additional storage space for optimal organization and storage in your enormous outdoor kitchen. 
      • Outdoor Electrical For Added Functionality: Equipped with an outdoor electrical outlet for electronics and ample space beside the grill for main dishes.

    Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island - BBK870

    Step into a world of unparalleled outdoor culinary excellence with the Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island - BBK870. This masterpiece isn't just an ordinary grill island; it's a luxurious cooking haven tailored for aficionados who seek a blend of style, functionality, and unmatched performance.

    Resting on a steadfast 16-gauge galvanized steel frame and fortified by a Hardibacker Ceramic Tile Backer Board, the BBK870 stands resilient against both time and elements. Choose to personalize its aesthetics with elegant porcelain tiles or the ageless Ameristone stucco finish. And for evenings that demand ambiance, options like under-counter lighting or the immersive Freedom Sound System with Bluetooth are at your fingertips.

    The standout 'L' shaped design of the BBK870 gives you more than just a beautiful additional to your backyard. It offers an enormous countertop size, perfect for grilling, serving and large party entertaining. Beyond being just an enormous cooking area it doubles as a central hub for social gatherings and intimate dinners.

    At the heart of this fully equipped island lies the P4 Cal Flame Grill. This high-powered grill comes equipped with 75,000 BTUs of grilling power, promising evenly distributed heat across its enormous v-grate grilling surface. Paired with built-in dual halogen lights, your grilling masterpieces need not wait for daylight. A meticulously designed stainless steel drip tray ensures cleanliness, negating any chances of grease-related mishaps. Features an included stainless griddle plate, heavy-duty rotisserie kit with a 35 lbs weight capacity, enough for two chickens simultaneously, a smoker box for amazing wood flavor BBQ, and a grill cover for ultimate weather protection. 

    Adjacent to the grill, the stainless steel refrigerator adds a whole new level of convenience. Constructed from durable 430-grade stainless steel, this durable refrigerator's chilled beverages and ingredients are always within arm's length. Adding to this convenience, this outdoor kitchen features a stainless steel sink with a faucet and Soap Dispenser. Featuring both hot and cold water functionality, this is the perfect addition to your outdoor entertaining for you and your guests. Designed for efficiency, this functional sink comes equipped with an integrated soap cartridge pump, making cleanups a breeze.

    The Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island versatility doesn't end there. For those moments of grilling and cooking inspiration that demand a quick stir-fry or a flawless sauté, the 15,000 BTU single-side burner, perfected for Wok cooking, is ready to serve. With Cal Flame's iconic metal knobs, achieving culinary precision becomes second nature.

    Storage solutions come in the form of the Cal Flame 18-inch Vertical Single Access Door and 30-inch Double Door storage. Both are crafted with durability in mind, this 430-grade stainless steel door features large door handles on both storage areas, a reversible hinge design on your single access door, and a built-in paper towel holder on both storage solutions, merging practicality with style. Storage your propane tank and outdoor grilling accessories with ease and organization. 

    In the embrace of the BBK870, every outdoor meal becomes a gourmet feast, and every gathering transforms into cherished moments. This is not just grilling; it's an experience, all presented on the grand stage that is the Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island.

    Cal Flame P Series 32 Inch 4 Burner Built In Grill

      • High-Performance Burner Power: Four porcelain-coated cast iron burners output a combined 75,000 BTUs, ensuring an even and high-heat grilling experience.
      • Large V-Grate Grilling Surface: This patented design offers even heat distribution and perfect searing with an expansive 800 sq. in. cooking space – ideal for hosting sizable parties.
      • Independent Burner Ignition System: Prioritize gas conservation and versatility, perfect for cooking various foods or small portions without wasting fuel.

    Introducing the Cal Flame P Series 32-inch 4-burner Built-In Grill. Built with 304-stainless steel and insulated dual-layer walls, its resilience to both weather and heat is unparalleled. Moreover, the grill maintains consistent temperatures thanks to its thick stainless-steel lining. The unique removable V-Grates are not only designed to prevent food fall-through but also to give your steak or chicken those desirable sear marks. Paired with 75,000 BTUs, expect even heat across the vast 800 square-inch surface or versatile temperature settings for diverse BBQ dishes. Its hallmark feature, the Individual Burner Ignition System, offers gas conservation and safety. Plus, with built-in halogen lights, night grilling is both convenient and safe. Safety features, such as vented knob splash guards and burner lip guards, keep potential grease fires at bay.

    Included Grill Versatile Features:

      • Stainless Steel P-Griddle: From morning breakfasts to evening dinners, achieve even heat distribution for a range of dishes.
      • Stainless Steel P-Smoker Box: Add a smoky essence to your BBQ favorites for that authentic taste.
      • P-Grill Built-In Grill Cover: Custom-fit to protect your grill against the elements, maintaining its aesthetic and function.
      • 110V Rotisserie Kit: Expand your BBQ repertoire with perfectly roasted meats, adaptable to your setup.

    Cal Flame Standard Drop-In Single Side Burner

      • High-Powered BTU Cooking: 15,000 BTU burners ensure rapid cooking.
      • Wok Cooking: Supports Wok cooking for varied dishes.
      • Precision Temp Control: Cal Flame metal knobs for fine-tuned heat control.
      • Low Profile Design: Drop-in, low-profile integration in outdoor setups.
      • Stainless Steel Lid Protection: Stainless lid with handle and burner guard for safety.

    The Cal Flame Standard Drop-In Single Side Burner is a must-have for the dedicated griller. Made from robust 304-grade stainless steel, it ensures durability and elegance. Its 15,000 BTU power and Wok compatibility let you diversify your outdoor menu. With precision control knobs, cooking consistency is guaranteed. The space-saving design fits any outdoor space, and the added safety features, including a protective guard and cover, ensure longevity and protection. Elevate your outdoor culinary ventures with this versatile side burner.

    Cal Flame Heavy-Duty 30-Inch Double Access Door

      • High-Quality Steel: Premium stainless steel for long-lasting use and durability.
      • Strong Design: Double-layered construction for enhanced structural integrity.
      • Heavy-Duty Hinges: Hidden heavy-duty hinges for a clean look.
      • Easy Access: Large handles for convenient door opening.

    Ultimate storage solution for your outdoor grill island, the Cal Flame Heavy-Duty 30-inch Double Access Door. Made from top-grade stainless steel, it promises long-lasting durability and a professional maintenance-free look. The seamless design, paired with sizable handles, ensures both a stylish and practical addition to any outdoor kitchen.

    Cal Flame 18-inch Vertical Single Access Door

    Key Features:

      • High-Quality Steel: Durable 430-grade stainless steel construction.
      • Heavy-Duty Hinges: Industrial-strength hidden hinges.
      • Versatility: Reversible hinge for left or right door installation.

    Upgrade your outdoor kitchen with the Cal Flame 18-inch Vertical Single Access Door. Crafted from robust 430-grade stainless steel, this door ensures lasting durability and style. The prominent handle ensures effortless access, while the double-layer seal protects your BBQ tools from the elements. A built-in paper towel holder adds convenience, and the option for a spice rack provides easy access to seasonings. Its robust hidden hinges ensure lasting performance, and the reversible hinge design offers versatile installation options. This sleek, stainless steel door enhances your outdoor kitchen's design and functionality.

    Cal Flame 21-Inch 4.6 Cu. Ft. Compact Refrigerator

      • Versatile Storage: Five removable shelves for diverse storage needs.
      • Steady Cooling: Enclosed and insulated to maintain a consistent temperature.
      • Easy Setup: 115V plug-and-play for hassle-free installation.
      • Lasting Build: Crafted from durable 430 stainless steel for outdoor durability.

    Introducing the Cal Flame 21-inch 4.6 Cu. Ft. Compact Refrigerator—a game-changer for your outdoor kitchens. Boasting 4.6 cubic feet of space, it efficiently organizes and cools your items. Installation is straightforward with its plug-and-play design, and its robust stainless steel build ensures longevity. Plus, its reversible door offers adaptability to fit your space. This fridge is the ideal addition for chilled beverages and food safety outdoors.

    Cal Flame Stainless Steel Sink with Faucet & Soap Dispenser

    Key Features:

      • Durable Stainless Steel Stainless steel sink for a tidy outdoor kitchen.
      • Ample Space: Deep bowl design for various utensils.
      • Soap Dispenser: Integrated soap cartridge pump.

    Elevate your outdoor kitchen with the Cal Flame Stainless Steel Sink. Made from high-grade stainless steel, this sink promises functionality and style. Its deep design fits a range of dishes, and the large faucet makes tasks simpler. The sink's standout feature, the built-in soap pump, ensures cleanliness during cooking. Designed for easy plumbing, it blends durability with a sleek appearance, making it a prime choice for outdoor culinary spaces.

    Cal Flame P Series 32 Inch 4 Burner Grill Warranty

      • 10-Year Structural Warranty: Cal Flame guarantees the grill structure or frame housing against rust-through and defects in material or workmanship under normal household use for a decade from the original purchase date.
      • 10-Year Warranty on Stainless Steel Burners: Cal Flame's Stainless Steel Burners are protected against rust-through and operational failures attributable to defects in material or workmanship under normal household use, also for ten years from the date of original purchase.
      • 10-Year Warranty on V-Grates: Cal Flame's V-Grates come with a ten-year warranty against rust-through and operational failures, covering defects in material or workmanship encountered during normal household use, effective from the original date of purchase.
      • 3-Year Warranty on Flame Tamers and Warming Rack: Cal Flame extends a three-year warranty on flame tamers and the warming rack, guarding against rust-through and operational failures due to material or workmanship defects under normal household conditions, starting from the date of original purchase.
      • 1-Year Warranty on Gas Valves and Other Components: Cal Flame offers a one-year warranty for gas valves and other specific components as detailed in the grill owner's manual, particularly on the Cal Flame parts list page. This coverage, effective from the date of original purchase, protects against operational failures caused by defects in material or workmanship under normal household use.

    Cal Flame 30-inch Deluxe Double Door & 18-inch Single Door Warranty

      • 90-Day Warranty: This item is under a 90-day risk-free warranty. 

    Cal Flame 21-Inch 4.6 Cu. Ft. Compact Refrigerator

      • 90-Day Warranty: This item is under a 90-day risk-free warranty. 

    Cal Flame Standard Drop-In Single Side Burner

      • 90-Day Warranty: This item is under a 90-day risk-free warranty. 

    Cal Flame Stainless Steel Sink w/ Faucet & Soap Dispenser

      • 90-Day Warranty: This item is under a 90-day risk-free warranty. 

    Manufacturer Information

    Grill Island

    Click here for the Cal Flame Grill Island Owners Manual

    Click here for the Cal Flame 8 Ft Grill Island Dimensions

    Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island - BBK870 Features

    Cal Flame P Series 32-Inch 4 Burner Gas Grill

    Click here for the Cal Flame P Series 32 Inch 4 Burner Built In Grill Owner Manual

    Click here for the Cal Flame P Series 32 Inch 4 Burner Built In Grill Features Brochure

    Click here for Cal Flame 32 Inch 4 Burner Built-In Grill Dimensions

    Cal Flame Storage

    Click Here For The Cal Flame Deluxe 30-Inch Double Door Dimensions

    Click here for the 18-inch Single Access Door Dimensions

    Cal Flame Sink & Faucet

    Click here for the Cal Flame Stainless Steel Sink Dimensions

    Click here for the Cal Flame Stainless Steel Sink Owner Manual

    Cal Flame Single-Side Burner

    Click here for Cal Flame Standard Drop-In Single Side Burner Dimensions

    Click here for the Cal Flame Standard Drop-In Single Side Burner Owner Manual

    Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island
    Model 

    BBK870
    Grill Island Shape L-Shaped
    Grill Island Pieces 2 Pieces
    Overall Width 111.5"
    Overall Depth

    102.5"
    Overall Height 40"
    Countertop Tile Material
    • Porcelain Tile
    • Natural Stone (upgrade)
    Base Material
    • American Stucco
    • Cultured Stone (upgrade)
    Built-In Grill Cal Flame P-Series 32 Inch 4 Burner 
    Built-In Grill BTUs 75,000 BTUs
    Built-In Grill Total Area 800 Sq Inches
    Built-In Grill Fuel Type Natural Gas or Propane
    Single Side Burner Cal Flame Single Side Burner 
    Single Side Burner BTUs 15,000 BTUs
    Single Side Burner Fuel Type Natural Gas or Propane
    Refrigerator Cal Flame 21 Inch 4.6 Cu Ft Refrigerator
    Sink Stainless Steel Sink w/ Hot & Cold Faucet
    Storage Spaces
    • Cal Flame Deluxe 30 Inch Double Door
    • Cal Flame 18 Inch Single Access Door
    Electrical Outlet Count 1
    Undercounter Lighting Upgrade 
    Umbrella Hole Upgrade
    Bluetooth Speakers Upgrade

    Cal Flame P Series 32 Inch 4 Burner Built In Grill
    Model 

    BBQ19P04
    Collection P Series
    Fuel Type
    • Propane
    • Natural Gas (Conversion Kit Available)
    Configuration Built-In
    Material 304 Grade Stainless Steel
    Number of Burners  4
    Width 31 3/4"
    Depth 24"
    Height 22 7/16"
    Heat Zone Separators No
    Flame Tamers  Yes
    Flame Tamer Material Stainless Steel
    Grilling Surface Total BTUs 75,000
    Per Burner BTUs 15,000
    Burner Material Cast Iron
    Rotisserie Burner  Yes
    Rotisserie Kit Yes
    Rotisserie Infrared Backburner BTUs 15,000
    Cut Out Width 30 7/8"
    Cut Out Depth 22"
    Cut Out Height 9 1/4"
    BBQ Grid Dimensions 30 X 19 1/2"
    Main Grilling Area 585 Sq Inches
    Secondary Grilling Area 215 Sq Inches
    Total Grilling Area 800 Sq Inches
    Ignition Type Independence Burner Ignition (Push Start)
    Burger Count 20
    Flash Tubes No
    Spring Assissted Hood No
    Temperature Gauge  Yes Analog on Hood
    Grill Lights 2 Internal Halogen Lights
    Features
    • Made in the USA
    • Analog Thermometer on Hood
    • Stainless Steel Griddle Included
    • 110V Rotisserie Kit Included
    • Stainless Steel Smoker Box Included
    • Built In Grill Cover Included

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    I want to marry it.
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    01/29/2021
    Sarah K.
    United States
    I want to marry it.
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    12/22/2020
    Jeff K.
    United States
    Cookshack Fast Eddy
    Incredible smoker/grill that is built with high quality materials.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    12/22/2020
    Jeff K.
    United States
    Cookshack Fast Eddy
    Incredible smoker/grill that is built with high quality materials.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    12/01/2020
    Brian S.
    United States
    Cookshack Smokette sm009-2
    I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
    Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
    12/01/2020
    Brian S.
    United States
    Cookshack Smokette sm009-2
    I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
    Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
    06/20/2020
    Barbara K.
    United States
    Memphis wood Fire Grill
    Great. We are ordering more from you
    Memphis Wood Fire Grills Premium Barbeque Pellets
    06/20/2020
    Barbara K.
    United States
    Memphis wood Fire Grill
    Great. We are ordering more from you
    Memphis Wood Fire Grills Premium Barbeque Pellets
    05/31/2020
    Lee L.
    United States
    Smoke tech = deliciousness
    after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
    Memphis VG0002S Elite 69" Stainless Steel Freestanding Wood Fire Pellet Grill w/ Wifi
    09/09/2019
    Justin A.
    United States
    FEC100
    Very responsive by phone and email. Pleasure to do business with.
    Fast Eddys Cookshack FEC100 Pellet Smoker Oven
    09/09/2019
    Justin A.
    United States
    FEC100
    Very responsive by phone and email. Pleasure to do business with.
    Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
    05/15/2019
    Ken H.
    United States
    Great Experience
    Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
    Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
    05/09/2019
    Michelle F.
    United States
    Cookshack PV530 Meat Probe
    This was a replacement and it works great!
    Cookshack PV530 Universal Meat Probe
    01/10/2019
    Becki T.
    United States
    Christmas present for my brother
    I never used it, it was a gift he asked for.
    Louisiana Grills 20 Pound Hopper Extension
    09/13/2018
    Michael R.
    United States
    Uncle approved
    Bought it for my uncle. He absolutely loves it!
    Green Mountain Grills Davy Crockett Tailgater Pellet Grill Bonus Package
    REVIEWS

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    Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island 

    Key Features

      • Superior Durable Construction: Built from commercial-grade 16-gauge galvanized steel and reinforced with Hardibacker Ceramic Tile backboard, ensuring durability and resistance against moisture.
      • Ample L-Shaped Countertop Space: Cal Flames designed an outdoor kitchen with an enormous countertop space. Prepare your meals, eat your meats, serve your beverages, and move your indoor kitchen amenities outside in your outdoor kitchen. 
      • Customizable Finishes: Choose from finishes like granite, porcelain, or natural stone tile for the countertop. Choose your grill island base with Ameristone, which offers more secure durability than traditional stucco, adding to the island's weather resistance. Upgrade your base material with a cultured stone for an elegant, natural appearance. Or Upgrade your countertop with a natural stone tile upgrade. 
      • Cal Flame P-Series 32 Inch Built-In Grill: Comes standard with Cal Flame P4 Grill, crafted from 304 stainless steel. Features four 15,000 BTU cast stainless steel burners and a 15,000 BTU ceramic core infrared burner, each equipped with a reliable easy-start ignition system.
      • Stainless Steel Sink w/ Faucet & Soap Dispenser: Have hot and cold water access in your outdoor kitchen for an enhanced cooking and entertaining experience. Clean easily, prepare food, and beverages with ease.
      • Cal Flame Deluxe 30-Inch Double Door: Ample storage under your grill with stainless steel construction and heavy-duty hinges.
      • Cal Flame 18-Inch Single Access Door: Additional storage space for optimal organization and storage in your enormous outdoor kitchen. 
      • Outdoor Electrical For Added Functionality: Equipped with an outdoor electrical outlet for electronics and ample space beside the grill for main dishes.

    Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island - BBK870

    Step into a world of unparalleled outdoor culinary excellence with the Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island - BBK870. This masterpiece isn't just an ordinary grill island; it's a luxurious cooking haven tailored for aficionados who seek a blend of style, functionality, and unmatched performance.

    Resting on a steadfast 16-gauge galvanized steel frame and fortified by a Hardibacker Ceramic Tile Backer Board, the BBK870 stands resilient against both time and elements. Choose to personalize its aesthetics with elegant porcelain tiles or the ageless Ameristone stucco finish. And for evenings that demand ambiance, options like under-counter lighting or the immersive Freedom Sound System with Bluetooth are at your fingertips.

    The standout 'L' shaped design of the BBK870 gives you more than just a beautiful additional to your backyard. It offers an enormous countertop size, perfect for grilling, serving and large party entertaining. Beyond being just an enormous cooking area it doubles as a central hub for social gatherings and intimate dinners.

    At the heart of this fully equipped island lies the P4 Cal Flame Grill. This high-powered grill comes equipped with 75,000 BTUs of grilling power, promising evenly distributed heat across its enormous v-grate grilling surface. Paired with built-in dual halogen lights, your grilling masterpieces need not wait for daylight. A meticulously designed stainless steel drip tray ensures cleanliness, negating any chances of grease-related mishaps. Features an included stainless griddle plate, heavy-duty rotisserie kit with a 35 lbs weight capacity, enough for two chickens simultaneously, a smoker box for amazing wood flavor BBQ, and a grill cover for ultimate weather protection. 

    Adjacent to the grill, the stainless steel refrigerator adds a whole new level of convenience. Constructed from durable 430-grade stainless steel, this durable refrigerator's chilled beverages and ingredients are always within arm's length. Adding to this convenience, this outdoor kitchen features a stainless steel sink with a faucet and Soap Dispenser. Featuring both hot and cold water functionality, this is the perfect addition to your outdoor entertaining for you and your guests. Designed for efficiency, this functional sink comes equipped with an integrated soap cartridge pump, making cleanups a breeze.

    The Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island versatility doesn't end there. For those moments of grilling and cooking inspiration that demand a quick stir-fry or a flawless sauté, the 15,000 BTU single-side burner, perfected for Wok cooking, is ready to serve. With Cal Flame's iconic metal knobs, achieving culinary precision becomes second nature.

    Storage solutions come in the form of the Cal Flame 18-inch Vertical Single Access Door and 30-inch Double Door storage. Both are crafted with durability in mind, this 430-grade stainless steel door features large door handles on both storage areas, a reversible hinge design on your single access door, and a built-in paper towel holder on both storage solutions, merging practicality with style. Storage your propane tank and outdoor grilling accessories with ease and organization. 

    In the embrace of the BBK870, every outdoor meal becomes a gourmet feast, and every gathering transforms into cherished moments. This is not just grilling; it's an experience, all presented on the grand stage that is the Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island.

    Cal Flame P Series 32 Inch 4 Burner Built In Grill

      • High-Performance Burner Power: Four porcelain-coated cast iron burners output a combined 75,000 BTUs, ensuring an even and high-heat grilling experience.
      • Large V-Grate Grilling Surface: This patented design offers even heat distribution and perfect searing with an expansive 800 sq. in. cooking space – ideal for hosting sizable parties.
      • Independent Burner Ignition System: Prioritize gas conservation and versatility, perfect for cooking various foods or small portions without wasting fuel.

    Introducing the Cal Flame P Series 32-inch 4-burner Built-In Grill. Built with 304-stainless steel and insulated dual-layer walls, its resilience to both weather and heat is unparalleled. Moreover, the grill maintains consistent temperatures thanks to its thick stainless-steel lining. The unique removable V-Grates are not only designed to prevent food fall-through but also to give your steak or chicken those desirable sear marks. Paired with 75,000 BTUs, expect even heat across the vast 800 square-inch surface or versatile temperature settings for diverse BBQ dishes. Its hallmark feature, the Individual Burner Ignition System, offers gas conservation and safety. Plus, with built-in halogen lights, night grilling is both convenient and safe. Safety features, such as vented knob splash guards and burner lip guards, keep potential grease fires at bay.

    Included Grill Versatile Features:

      • Stainless Steel P-Griddle: From morning breakfasts to evening dinners, achieve even heat distribution for a range of dishes.
      • Stainless Steel P-Smoker Box: Add a smoky essence to your BBQ favorites for that authentic taste.
      • P-Grill Built-In Grill Cover: Custom-fit to protect your grill against the elements, maintaining its aesthetic and function.
      • 110V Rotisserie Kit: Expand your BBQ repertoire with perfectly roasted meats, adaptable to your setup.

    Cal Flame Standard Drop-In Single Side Burner

      • High-Powered BTU Cooking: 15,000 BTU burners ensure rapid cooking.
      • Wok Cooking: Supports Wok cooking for varied dishes.
      • Precision Temp Control: Cal Flame metal knobs for fine-tuned heat control.
      • Low Profile Design: Drop-in, low-profile integration in outdoor setups.
      • Stainless Steel Lid Protection: Stainless lid with handle and burner guard for safety.

    The Cal Flame Standard Drop-In Single Side Burner is a must-have for the dedicated griller. Made from robust 304-grade stainless steel, it ensures durability and elegance. Its 15,000 BTU power and Wok compatibility let you diversify your outdoor menu. With precision control knobs, cooking consistency is guaranteed. The space-saving design fits any outdoor space, and the added safety features, including a protective guard and cover, ensure longevity and protection. Elevate your outdoor culinary ventures with this versatile side burner.

    Cal Flame Heavy-Duty 30-Inch Double Access Door

      • High-Quality Steel: Premium stainless steel for long-lasting use and durability.
      • Strong Design: Double-layered construction for enhanced structural integrity.
      • Heavy-Duty Hinges: Hidden heavy-duty hinges for a clean look.
      • Easy Access: Large handles for convenient door opening.

    Ultimate storage solution for your outdoor grill island, the Cal Flame Heavy-Duty 30-inch Double Access Door. Made from top-grade stainless steel, it promises long-lasting durability and a professional maintenance-free look. The seamless design, paired with sizable handles, ensures both a stylish and practical addition to any outdoor kitchen.

    Cal Flame 18-inch Vertical Single Access Door

    Key Features:

      • High-Quality Steel: Durable 430-grade stainless steel construction.
      • Heavy-Duty Hinges: Industrial-strength hidden hinges.
      • Versatility: Reversible hinge for left or right door installation.

    Upgrade your outdoor kitchen with the Cal Flame 18-inch Vertical Single Access Door. Crafted from robust 430-grade stainless steel, this door ensures lasting durability and style. The prominent handle ensures effortless access, while the double-layer seal protects your BBQ tools from the elements. A built-in paper towel holder adds convenience, and the option for a spice rack provides easy access to seasonings. Its robust hidden hinges ensure lasting performance, and the reversible hinge design offers versatile installation options. This sleek, stainless steel door enhances your outdoor kitchen's design and functionality.

    Cal Flame 21-Inch 4.6 Cu. Ft. Compact Refrigerator

      • Versatile Storage: Five removable shelves for diverse storage needs.
      • Steady Cooling: Enclosed and insulated to maintain a consistent temperature.
      • Easy Setup: 115V plug-and-play for hassle-free installation.
      • Lasting Build: Crafted from durable 430 stainless steel for outdoor durability.

    Introducing the Cal Flame 21-inch 4.6 Cu. Ft. Compact Refrigerator—a game-changer for your outdoor kitchens. Boasting 4.6 cubic feet of space, it efficiently organizes and cools your items. Installation is straightforward with its plug-and-play design, and its robust stainless steel build ensures longevity. Plus, its reversible door offers adaptability to fit your space. This fridge is the ideal addition for chilled beverages and food safety outdoors.

    Cal Flame Stainless Steel Sink with Faucet & Soap Dispenser

    Key Features:

      • Durable Stainless Steel Stainless steel sink for a tidy outdoor kitchen.
      • Ample Space: Deep bowl design for various utensils.
      • Soap Dispenser: Integrated soap cartridge pump.

    Elevate your outdoor kitchen with the Cal Flame Stainless Steel Sink. Made from high-grade stainless steel, this sink promises functionality and style. Its deep design fits a range of dishes, and the large faucet makes tasks simpler. The sink's standout feature, the built-in soap pump, ensures cleanliness during cooking. Designed for easy plumbing, it blends durability with a sleek appearance, making it a prime choice for outdoor culinary spaces.

    Cal Flame P Series 32 Inch 4 Burner Grill Warranty

      • 10-Year Structural Warranty: Cal Flame guarantees the grill structure or frame housing against rust-through and defects in material or workmanship under normal household use for a decade from the original purchase date.
      • 10-Year Warranty on Stainless Steel Burners: Cal Flame's Stainless Steel Burners are protected against rust-through and operational failures attributable to defects in material or workmanship under normal household use, also for ten years from the date of original purchase.
      • 10-Year Warranty on V-Grates: Cal Flame's V-Grates come with a ten-year warranty against rust-through and operational failures, covering defects in material or workmanship encountered during normal household use, effective from the original date of purchase.
      • 3-Year Warranty on Flame Tamers and Warming Rack: Cal Flame extends a three-year warranty on flame tamers and the warming rack, guarding against rust-through and operational failures due to material or workmanship defects under normal household conditions, starting from the date of original purchase.
      • 1-Year Warranty on Gas Valves and Other Components: Cal Flame offers a one-year warranty for gas valves and other specific components as detailed in the grill owner's manual, particularly on the Cal Flame parts list page. This coverage, effective from the date of original purchase, protects against operational failures caused by defects in material or workmanship under normal household use.

    Cal Flame 30-inch Deluxe Double Door & 18-inch Single Door Warranty

      • 90-Day Warranty: This item is under a 90-day risk-free warranty. 

    Cal Flame 21-Inch 4.6 Cu. Ft. Compact Refrigerator

      • 90-Day Warranty: This item is under a 90-day risk-free warranty. 

    Cal Flame Standard Drop-In Single Side Burner

      • 90-Day Warranty: This item is under a 90-day risk-free warranty. 

    Cal Flame Stainless Steel Sink w/ Faucet & Soap Dispenser

      • 90-Day Warranty: This item is under a 90-day risk-free warranty. 

    Manufacturer Information

    Grill Island

    Click here for the Cal Flame Grill Island Owners Manual

    Click here for the Cal Flame 8 Ft Grill Island Dimensions

    Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island - BBK870 Features

    Cal Flame P Series 32-Inch 4 Burner Gas Grill

    Click here for the Cal Flame P Series 32 Inch 4 Burner Built In Grill Owner Manual

    Click here for the Cal Flame P Series 32 Inch 4 Burner Built In Grill Features Brochure

    Click here for Cal Flame 32 Inch 4 Burner Built-In Grill Dimensions

    Cal Flame Storage

    Click Here For The Cal Flame Deluxe 30-Inch Double Door Dimensions

    Click here for the 18-inch Single Access Door Dimensions

    Cal Flame Sink & Faucet

    Click here for the Cal Flame Stainless Steel Sink Dimensions

    Click here for the Cal Flame Stainless Steel Sink Owner Manual

    Cal Flame Single-Side Burner

    Click here for Cal Flame Standard Drop-In Single Side Burner Dimensions

    Click here for the Cal Flame Standard Drop-In Single Side Burner Owner Manual

    Cal Flame 8 Ft. L-Shaped Outdoor BBQ Kitchen Island
    Model 

    BBK870
    Grill Island Shape L-Shaped
    Grill Island Pieces 2 Pieces
    Overall Width 111.5"
    Overall Depth

    102.5"
    Overall Height 40"
    Countertop Tile Material
    • Porcelain Tile
    • Natural Stone (upgrade)
    Base Material
    • American Stucco
    • Cultured Stone (upgrade)
    Built-In Grill Cal Flame P-Series 32 Inch 4 Burner 
    Built-In Grill BTUs 75,000 BTUs
    Built-In Grill Total Area 800 Sq Inches
    Built-In Grill Fuel Type Natural Gas or Propane
    Single Side Burner Cal Flame Single Side Burner 
    Single Side Burner BTUs 15,000 BTUs
    Single Side Burner Fuel Type Natural Gas or Propane
    Refrigerator Cal Flame 21 Inch 4.6 Cu Ft Refrigerator
    Sink Stainless Steel Sink w/ Hot & Cold Faucet
    Storage Spaces
    • Cal Flame Deluxe 30 Inch Double Door
    • Cal Flame 18 Inch Single Access Door
    Electrical Outlet Count 1
    Undercounter Lighting Upgrade 
    Umbrella Hole Upgrade
    Bluetooth Speakers Upgrade

    Cal Flame P Series 32 Inch 4 Burner Built In Grill
    Model 

    BBQ19P04
    Collection P Series
    Fuel Type
    • Propane
    • Natural Gas (Conversion Kit Available)
    Configuration Built-In
    Material 304 Grade Stainless Steel
    Number of Burners  4
    Width 31 3/4"
    Depth 24"
    Height 22 7/16"
    Heat Zone Separators No
    Flame Tamers  Yes
    Flame Tamer Material Stainless Steel
    Grilling Surface Total BTUs 75,000
    Per Burner BTUs 15,000
    Burner Material Cast Iron
    Rotisserie Burner  Yes
    Rotisserie Kit Yes
    Rotisserie Infrared Backburner BTUs 15,000
    Cut Out Width 30 7/8"
    Cut Out Depth 22"
    Cut Out Height 9 1/4"
    BBQ Grid Dimensions 30 X 19 1/2"
    Main Grilling Area 585 Sq Inches
    Secondary Grilling Area 215 Sq Inches
    Total Grilling Area 800 Sq Inches
    Ignition Type Independence Burner Ignition (Push Start)
    Burger Count 20
    Flash Tubes No
    Spring Assissted Hood No
    Temperature Gauge  Yes Analog on Hood
    Grill Lights 2 Internal Halogen Lights
    Features
    • Made in the USA
    • Analog Thermometer on Hood
    • Stainless Steel Griddle Included
    • 110V Rotisserie Kit Included
    • Stainless Steel Smoker Box Included
    • Built In Grill Cover Included

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.