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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience

Cal Flame 4 Ft. L-Shaped BBQ Grill Island - BBK402

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Original Price $4,023.85
Current Price $3,999.00
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  • Product Reviews
  • Site Reviews
12/27/2021
Daniel W.
United States
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
12/27/2021
Daniel W.
United States
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
10/12/2021
David C.
United States
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
10/12/2021
David C.
United States
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
05/18/2021
Bob T.
United States
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/18/2021
Bob T.
United States
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/03/2021
Mark M.
United States
excellent service
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
04/09/2021
Steve B.
United States
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
04/09/2021
Steve B.
United States
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
02/25/2021
Mark M.
United States
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/25/2021
Mark M.
United States
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/01/2020
Brian S.
United States
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
12/01/2020
Brian S.
United States
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
06/20/2020
Barbara K.
United States
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
06/20/2020
Barbara K.
United States
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
05/31/2020
Lee L.
United States
after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
Memphis VG0002S Elite 69" Stainless Steel Freestanding Wood Fire Pellet Grill w/ Wifi
09/09/2019
Justin A.
United States
Very responsive by phone and email. Pleasure to do business with.
Fast Eddys Cookshack FEC100 Pellet Smoker Oven
09/09/2019
Justin A.
United States
Very responsive by phone and email. Pleasure to do business with.
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
05/15/2019
Ken H.
United States
Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
05/09/2019
Michelle F.
United States
This was a replacement and it works great!
Cookshack PV530 Universal Meat Probe
01/10/2019
Becki T.
United States
I never used it, it was a gift he asked for.
Louisiana Grills 20 Pound Hopper Extension
09/13/2018
Michael R.
United States
Bought it for my uncle. He absolutely loves it!
Green Mountain Grills Davy Crockett Tailgater Pellet Grill Bonus Package
REVIEWS

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Cal Flame 4 Ft. L-Shaped BBQ Grill Island - BBK402


Key Features

    • Superior Durable Grill Island Construction: Built from commercial-grade 16-gauge galvanized steel and reinforced with Hardibacker Ceramic Tile backboard, ensuring durability and resistance against moisture.
    • Wide Side Bar L-Shaped Seating Area: Sit up 3 guests easily and serve your guests food and drinks. Perfect for eating a full meal right next to your BBQ. The ultimate compact outdoor kitchen setup.
    • Customizable Finishes: Choose from finishes like granite, porcelain, or natural stone tile for the countertop. Choose your grill island base with Ameristone, which offers more secure durability than traditional stucco, adding to the island's weather resistance. Upgrade your base material with a cultured stone for an elegant, natural appearance. Or Upgrade your countertop with a natural stone tile upgrade. 
    • Cal Flame P4 Built-In Grill: Comes standard with Cal Flame P4 Grill, crafted from 304 stainless steel. Features four 15,000 BTU cast stainless steel burners and a 15,000 BTU ceramic core infrared burner, each equipped with a reliable easy-start ignition system.
    • 27 Inch Horizontal Single Access Door: Neatly organize and store essentials with a centralized 27” stainless steel access door.
    • Outdoor Electrical For Added Functionality: Equipped with an outdoor electrical outlet for electronics and ample space beside the grill for main dishes.

Cal Flame 4 Ft. L-Shaped BBQ Grill Island - BBK402

The meticulously crafted Cal Flame 4 Ft. L-Shaped BBQ Grill Island - BBK402 is the perfect blend of form and function, elevating your outdoor culinary escapades. Built from commercial-grade 16-gauge galvanized steel and fortified with a Hardibacker Ceramic Tile backboard, this grill island promises unparalleled durability and resistance against moisture.

The spacious L-shaped side bar is designed to comfortably seat up to three guests, making it an ideal setup for serving and enjoying meals outdoors. Diners can revel in the ambiance of an alfresco meal, right next to the BBQ. For those who cherish personalization, the BBK-402 offers a range of customizable finishes. You can opt for countertops made of granite, porcelain, or natural stone tile. The base, made of Ameristone, offers enhanced durability compared to traditional stucco, adding to the island's weather-resistant properties. Those seeking an upscale touch can upgrade the base material to a cultured stone, exuding an elegant, natural appearance, or elevate the countertop with a natural stone tile upgrade.

At its heart lies the Cal Flame P4 Grill, crafted from 304 stainless steel, featuring four 15,000 BTU cast stainless steel burners and a 15,000 BTU ceramic core infrared burner, each fitted with a reliable easy-start ignition system. Organize and store essentials seamlessly with the centralized 27” stainless steel access door. Moreover, an outdoor electrical outlet ensures you have the functionality to power up any electronics, with ample space beside the grill for main dishes, making it an entertainer's dream.


Cal Flame P Series 32 Inch 4 Burner Built In Grill

    • High-Performance Burner Power: Four porcelain-coated cast iron burners output a combined 75,000 BTUs, ensuring an even and high-heat grilling experience.
    • Large V-Grate Grilling Surface: This patented design offers even heat distribution and perfect searing with an expansive 800 sq. in. cooking space – ideal for hosting sizable parties.
    • Independent Burner Ignition System: Prioritize gas conservation and versatility, perfect for cooking various foods or small portions without wasting fuel.

Introducing the Cal Flame P Series 32-inch 4-burner Built-In Grill – the quintessential grill for aficionados. Built with 304-stainless steel and insulated dual-layer walls, its resilience to both weather and heat is unparalleled. Moreover, the grill maintains consistent temperatures thanks to its thick stainless-steel lining. The unique removable V-Grates are not only designed to prevent food fall-through but also to give your steak or chicken those desirable sear marks. Paired with 75,000 BTUs, expect even heat across the vast 800 square-inch surface or versatile temperature settings for diverse BBQ dishes. Its hallmark feature, the Individual Burner Ignition System, offers gas conservation and safety. Plus, with built-in halogen lights, night grilling is both convenient and safe. Safety features, such as vented knob splash guards and burner lip guards, keep potential grease fires at bay.

Included Grill Versatile Features:

    • Stainless Steel P-Griddle: From morning breakfasts to evening dinners, achieve even heat distribution for a range of dishes.
    • Stainless Steel P-Smoker Box: Add a smoky essence to your BBQ favorites for that authentic taste.
    • P-Grill Built-In Grill Cover: Custom-fit to protect your grill against the elements, maintaining its aesthetic and function.
    • 110V Rotisserie Kit: Expand your BBQ repertoire with perfectly roasted meats, adaptable to your setup.

Cal Flame 27-Inch Horizontal Single Access Door

    • Durable Construction: Made from 430-grade stainless steel ensuring longevity and robust quality.
    • Signature Handle: Extra-large handle offers easy access and a touch of elegance.
    • Paper Towel Holder: Comes with a standard paper towel holder for convenience and a design that allows the addition of a stainless steel spice rack.
    • Resilient Design: Industrial-strength hidden hinges promise durability, paired with a reversible hinge design for flexible left or right door installation.

Upgrade your outdoor kitchen with the Cal Flame 27-inch Horizontal Single Access Door. Crafted with precision from 430-grade stainless steel, this access door promises lasting quality and a pristine look. Its standout feature, the extra-large signature handle, combines functionality with style, ensuring easy access to your BBQ essentials.

Beyond its sleek appearance, the door is designed for optimal utility. A built-in paper towel holder ensures you always have cleanup tools on hand, while its unique design makes adding a stainless steel spice rack effortless – ensuring your marinades and spices are always within reach during a BBQ session.

Its robustness is further accentuated by industrial-strength hidden hinges, guaranteeing long-lasting and consistent use. The added flexibility of the reversible hinge design means it seamlessly integrates into any outdoor kitchen layout, whether you need a left or right door configuration. With this access door, you're not just investing in storage but in a piece that uplifts the overall appeal and functionality of your outdoor culinary space.


Cal Flame P Series 32 Inch 4 Burner Grill Warranty

    • 10-Year Structural Warranty: Cal Flame guarantees the grill structure or frame housing against rust-through and defects in material or workmanship under normal household use for a decade from the original purchase date.
    • 10-Year Warranty on Stainless Steel Burners: Cal Flame's Stainless Steel Burners are protected against rust-through and operational failures attributable to defects in material or workmanship under normal household use, also for ten years from the date of original purchase.
    • 10-Year Warranty on V-Grates: Cal Flame's V-Grates come with a ten-year warranty against rust-through and operational failures, covering defects in material or workmanship encountered during normal household use, effective from the original date of purchase.
    • 3-Year Warranty on Flame Tamers and Warming Rack: Cal Flame extends a three-year warranty on flame tamers and the warming rack, guarding against rust-through and operational failures due to material or workmanship defects under normal household conditions, starting from the date of original purchase.
    • 1-Year Warranty on Gas Valves and Other Components: Cal Flame offers a one-year warranty for gas valves and other specific components as detailed in the grill owner's manual, particularly on the Cal Flame parts list page. This coverage, effective from the date of original purchase, protects against operational failures caused by defects in material or workmanship under normal household use.

Cal Flame 27 Inch Horizontal Single Access Door Warranty

    • 90-Day Warranty: This item is under a 90-day risk-free warranty. 

Manufacturer Information

Click here for the Cal Flame Grill Island Owners Manual

Click here for the Cal Flame 4 Ft. L-Shaped BBQ Grill Island - BBK402 Dimensions

Click here for the Cal Flame 4 Ft. L-Shaped BBQ Grill Island - BBK402 Features

Click here for the Cal Flame P Series 32 Inch 4 Burner Built In Grill Owner Manual

Click here for the Cal Flame P Series 32 Inch 4 Burner Built In Grill Features Brochure

Click here for Cal Flame 32 Inch 4 Burner Built-In Grill Cut Out Specs

Click here for the 27 Inch Horizontal Single Access Door Cut Out Specs

Cal Flame 4 Ft. L-Shaped BBQ Grill Island

Model 

BBK-402

Overall Width 76.5"
Overall Depth

45.25"

Overall Height 41.5"
Countertop Tile Material
  • Porcelain Tile
  • Natural Stone (upgrade)
Base Material
  • American Stucco
  • Cultured Stone (upgrade)
Built-In Grill Cal Flame P-Series 32 Inch 4 Burner
Fuel Type Natural Gas or Propane
Access Door Cal Flame 27" Horizontal Single Access Door
Electrical Outlet Count 1
Undercounter Lighting Upgrade 
Umbrella Hole Upgrade
Bluetooth Speakers Upgrade

Cal Flame P Series 32 Inch 4 Burner Built In Grill

Model 

BBQ19P04

Collection P Series
Fuel Type
  • Propane
  • Natural Gas (Conversion Kit Available)
Configuration Built-In
Material 304 Grade Stainless Steel
Number of Burners  4
Width 31 3/4"
Depth 24"
Height 22 7/16"
Heat Zone Separators No
Flame Tamers  Yes
Flame Tamer Material Stainless Steel
Grilling Surface Total BTUs 75,000
Per Burner BTUs 15,000
Burner Material Cast Iron
Rotisserie Burner  Yes
Rotisserie Kit Yes
Rotisserie Infrared Backburner BTUs 15,000
Cut Out Width 30 7/8"
Cut Out Depth 22"
Cut Out Height 9 1/4"
BBQ Grid Dimensions 30 X 19 1/2"
Main Grilling Area 585 Sq Inches
Secondary Grilling Area 215 Sq Inches
Total Grilling Area 800 Sq Inches
Ignition Type Independence Burner Ignition (Push Start)
Burger Count 20
Flash Tubes No
Spring Assissted Hood No
Temperature Gauge  Yes Analog on Hood
Grill Lights 2 Internal Halogen Lights
Features
  • Made in the USA
  • Analog Thermometer on Hood
  • Stainless Steel Griddle Included
  • 110V Rotisserie Kit Included
  • Stainless Steel Smoker Box Included
  • Built In Grill Cover Included

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Cal Flame 4 Ft. L-Shaped BBQ Grill Island - BBK402


Key Features

    • Superior Durable Grill Island Construction: Built from commercial-grade 16-gauge galvanized steel and reinforced with Hardibacker Ceramic Tile backboard, ensuring durability and resistance against moisture.
    • Wide Side Bar L-Shaped Seating Area: Sit up 3 guests easily and serve your guests food and drinks. Perfect for eating a full meal right next to your BBQ. The ultimate compact outdoor kitchen setup.
    • Customizable Finishes: Choose from finishes like granite, porcelain, or natural stone tile for the countertop. Choose your grill island base with Ameristone, which offers more secure durability than traditional stucco, adding to the island's weather resistance. Upgrade your base material with a cultured stone for an elegant, natural appearance. Or Upgrade your countertop with a natural stone tile upgrade. 
    • Cal Flame P4 Built-In Grill: Comes standard with Cal Flame P4 Grill, crafted from 304 stainless steel. Features four 15,000 BTU cast stainless steel burners and a 15,000 BTU ceramic core infrared burner, each equipped with a reliable easy-start ignition system.
    • 27 Inch Horizontal Single Access Door: Neatly organize and store essentials with a centralized 27” stainless steel access door.
    • Outdoor Electrical For Added Functionality: Equipped with an outdoor electrical outlet for electronics and ample space beside the grill for main dishes.

Cal Flame 4 Ft. L-Shaped BBQ Grill Island - BBK402

The meticulously crafted Cal Flame 4 Ft. L-Shaped BBQ Grill Island - BBK402 is the perfect blend of form and function, elevating your outdoor culinary escapades. Built from commercial-grade 16-gauge galvanized steel and fortified with a Hardibacker Ceramic Tile backboard, this grill island promises unparalleled durability and resistance against moisture.

The spacious L-shaped side bar is designed to comfortably seat up to three guests, making it an ideal setup for serving and enjoying meals outdoors. Diners can revel in the ambiance of an alfresco meal, right next to the BBQ. For those who cherish personalization, the BBK-402 offers a range of customizable finishes. You can opt for countertops made of granite, porcelain, or natural stone tile. The base, made of Ameristone, offers enhanced durability compared to traditional stucco, adding to the island's weather-resistant properties. Those seeking an upscale touch can upgrade the base material to a cultured stone, exuding an elegant, natural appearance, or elevate the countertop with a natural stone tile upgrade.

At its heart lies the Cal Flame P4 Grill, crafted from 304 stainless steel, featuring four 15,000 BTU cast stainless steel burners and a 15,000 BTU ceramic core infrared burner, each fitted with a reliable easy-start ignition system. Organize and store essentials seamlessly with the centralized 27” stainless steel access door. Moreover, an outdoor electrical outlet ensures you have the functionality to power up any electronics, with ample space beside the grill for main dishes, making it an entertainer's dream.


Cal Flame P Series 32 Inch 4 Burner Built In Grill

    • High-Performance Burner Power: Four porcelain-coated cast iron burners output a combined 75,000 BTUs, ensuring an even and high-heat grilling experience.
    • Large V-Grate Grilling Surface: This patented design offers even heat distribution and perfect searing with an expansive 800 sq. in. cooking space – ideal for hosting sizable parties.
    • Independent Burner Ignition System: Prioritize gas conservation and versatility, perfect for cooking various foods or small portions without wasting fuel.

Introducing the Cal Flame P Series 32-inch 4-burner Built-In Grill – the quintessential grill for aficionados. Built with 304-stainless steel and insulated dual-layer walls, its resilience to both weather and heat is unparalleled. Moreover, the grill maintains consistent temperatures thanks to its thick stainless-steel lining. The unique removable V-Grates are not only designed to prevent food fall-through but also to give your steak or chicken those desirable sear marks. Paired with 75,000 BTUs, expect even heat across the vast 800 square-inch surface or versatile temperature settings for diverse BBQ dishes. Its hallmark feature, the Individual Burner Ignition System, offers gas conservation and safety. Plus, with built-in halogen lights, night grilling is both convenient and safe. Safety features, such as vented knob splash guards and burner lip guards, keep potential grease fires at bay.

Included Grill Versatile Features:

    • Stainless Steel P-Griddle: From morning breakfasts to evening dinners, achieve even heat distribution for a range of dishes.
    • Stainless Steel P-Smoker Box: Add a smoky essence to your BBQ favorites for that authentic taste.
    • P-Grill Built-In Grill Cover: Custom-fit to protect your grill against the elements, maintaining its aesthetic and function.
    • 110V Rotisserie Kit: Expand your BBQ repertoire with perfectly roasted meats, adaptable to your setup.

Cal Flame 27-Inch Horizontal Single Access Door

    • Durable Construction: Made from 430-grade stainless steel ensuring longevity and robust quality.
    • Signature Handle: Extra-large handle offers easy access and a touch of elegance.
    • Paper Towel Holder: Comes with a standard paper towel holder for convenience and a design that allows the addition of a stainless steel spice rack.
    • Resilient Design: Industrial-strength hidden hinges promise durability, paired with a reversible hinge design for flexible left or right door installation.

Upgrade your outdoor kitchen with the Cal Flame 27-inch Horizontal Single Access Door. Crafted with precision from 430-grade stainless steel, this access door promises lasting quality and a pristine look. Its standout feature, the extra-large signature handle, combines functionality with style, ensuring easy access to your BBQ essentials.

Beyond its sleek appearance, the door is designed for optimal utility. A built-in paper towel holder ensures you always have cleanup tools on hand, while its unique design makes adding a stainless steel spice rack effortless – ensuring your marinades and spices are always within reach during a BBQ session.

Its robustness is further accentuated by industrial-strength hidden hinges, guaranteeing long-lasting and consistent use. The added flexibility of the reversible hinge design means it seamlessly integrates into any outdoor kitchen layout, whether you need a left or right door configuration. With this access door, you're not just investing in storage but in a piece that uplifts the overall appeal and functionality of your outdoor culinary space.


Cal Flame P Series 32 Inch 4 Burner Grill Warranty

    • 10-Year Structural Warranty: Cal Flame guarantees the grill structure or frame housing against rust-through and defects in material or workmanship under normal household use for a decade from the original purchase date.
    • 10-Year Warranty on Stainless Steel Burners: Cal Flame's Stainless Steel Burners are protected against rust-through and operational failures attributable to defects in material or workmanship under normal household use, also for ten years from the date of original purchase.
    • 10-Year Warranty on V-Grates: Cal Flame's V-Grates come with a ten-year warranty against rust-through and operational failures, covering defects in material or workmanship encountered during normal household use, effective from the original date of purchase.
    • 3-Year Warranty on Flame Tamers and Warming Rack: Cal Flame extends a three-year warranty on flame tamers and the warming rack, guarding against rust-through and operational failures due to material or workmanship defects under normal household conditions, starting from the date of original purchase.
    • 1-Year Warranty on Gas Valves and Other Components: Cal Flame offers a one-year warranty for gas valves and other specific components as detailed in the grill owner's manual, particularly on the Cal Flame parts list page. This coverage, effective from the date of original purchase, protects against operational failures caused by defects in material or workmanship under normal household use.

Cal Flame 27 Inch Horizontal Single Access Door Warranty

    • 90-Day Warranty: This item is under a 90-day risk-free warranty. 

Manufacturer Information

Click here for the Cal Flame Grill Island Owners Manual

Click here for the Cal Flame 4 Ft. L-Shaped BBQ Grill Island - BBK402 Dimensions

Click here for the Cal Flame 4 Ft. L-Shaped BBQ Grill Island - BBK402 Features

Click here for the Cal Flame P Series 32 Inch 4 Burner Built In Grill Owner Manual

Click here for the Cal Flame P Series 32 Inch 4 Burner Built In Grill Features Brochure

Click here for Cal Flame 32 Inch 4 Burner Built-In Grill Cut Out Specs

Click here for the 27 Inch Horizontal Single Access Door Cut Out Specs

Cal Flame 4 Ft. L-Shaped BBQ Grill Island

Model 

BBK-402

Overall Width 76.5"
Overall Depth

45.25"

Overall Height 41.5"
Countertop Tile Material
  • Porcelain Tile
  • Natural Stone (upgrade)
Base Material
  • American Stucco
  • Cultured Stone (upgrade)
Built-In Grill Cal Flame P-Series 32 Inch 4 Burner
Fuel Type Natural Gas or Propane
Access Door Cal Flame 27" Horizontal Single Access Door
Electrical Outlet Count 1
Undercounter Lighting Upgrade 
Umbrella Hole Upgrade
Bluetooth Speakers Upgrade

Cal Flame P Series 32 Inch 4 Burner Built In Grill

Model 

BBQ19P04

Collection P Series
Fuel Type
  • Propane
  • Natural Gas (Conversion Kit Available)
Configuration Built-In
Material 304 Grade Stainless Steel
Number of Burners  4
Width 31 3/4"
Depth 24"
Height 22 7/16"
Heat Zone Separators No
Flame Tamers  Yes
Flame Tamer Material Stainless Steel
Grilling Surface Total BTUs 75,000
Per Burner BTUs 15,000
Burner Material Cast Iron
Rotisserie Burner  Yes
Rotisserie Kit Yes
Rotisserie Infrared Backburner BTUs 15,000
Cut Out Width 30 7/8"
Cut Out Depth 22"
Cut Out Height 9 1/4"
BBQ Grid Dimensions 30 X 19 1/2"
Main Grilling Area 585 Sq Inches
Secondary Grilling Area 215 Sq Inches
Total Grilling Area 800 Sq Inches
Ignition Type Independence Burner Ignition (Push Start)
Burger Count 20
Flash Tubes No
Spring Assissted Hood No
Temperature Gauge  Yes Analog on Hood
Grill Lights 2 Internal Halogen Lights
Features
  • Made in the USA
  • Analog Thermometer on Hood
  • Stainless Steel Griddle Included
  • 110V Rotisserie Kit Included
  • Stainless Steel Smoker Box Included
  • Built In Grill Cover Included

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.