Placeholder Broil King Imperial S 690i 6-Burner Built In Gas Grill
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No Sales Tax |Call For Best Price!|Owner Operated Customer Service|0% Financing
No Sales Tax |Call For Best Price!|Owner Operated Customer Service|0% Financing
Broil King Imperial S 690i 6-Burner Built In Gas Grill

Broil King Imperial S 690i 6-Burner Built In Gas Grill

by Broil King
Save 6%
$3,199.00
$2,999.00
+ Free Shipping
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    Broil King Imperial S 690 Built-In Gas Grill

    Key Features

    • Powerful 60,000 BTU Main Burners – Six stainless steel Dual-Tube™ burners ensure consistent and even heat across the entire cooking surface for professional grilling performance.
    • 10,000 BTU Commercial-Grade Side Burner – Ideal for cooking sauces, side dishes, or searing meat, providing flexibility to cook multiple dishes at once.
    • 15,000 BTU Rotisserie Burner & Premium Kit – Slow-roast meats to perfection with this dedicated stainless steel rotisserie burner and premium rotisserie kit.
    • 1,000 sq. in. Total Cooking Area – Spacious cooking surface with 750 sq. in. of primary cooking area, perfect for grilling large meals and entertaining guests.
    • Professional Cast Stainless Steel Cooking Grids – Durable grids that retain heat, providing even cooking and beautiful sear marks on your food.
    • Flav-R-Wave™ Cooking System – Stainless steel flame tamers protect the burners and infuse food with delicious smoky barbecue flavor by vaporizing drippings.
    • Linear-Flow™ Valves with 180° Sensi-Touch™ Control – Provides precise temperature control for versatile cooking options, from high-heat searing to slow-roasting.
    • Sure-Lite™ Electronic Dual-Electrode Ignition System – Ensures quick and reliable ignition every time for hassle-free starts.
    • Two Deluxe Accu-Temp™ Thermometers – Provides accurate temperature readings for precise cooking on both sides of the grill.
    • Roll-Action Lids with Cast Aluminum End Caps – Easy-to-lift lids with added durability for excellent heat retention, keeping your food hot while you cook.
    • Stylish and Durable Stainless Steel Handles – Heavy-duty handles are built to withstand regular use and look great with the premium stainless steel finish.
    • Slide-Out Grease Tray System – For easy cleanup, simply slide out the grease tray and dispose of excess grease for a mess-free grilling experience.
    • Rust-Resistant Zinc-Coated Steel Components – Built to last, with high-quality materials that stand up to the elements, ensuring long-lasting durability.
    • Built-In Lights – Convenient lights located inside the cookbox and on the control knobs to help you grill even in low light conditions.
    • Available in Propane (LP) or Natural Gas (NG) – The LP model uses a standard 20lb tank (not included), while the NG model comes with a 10ft hose for easy connection to your home’s natural gas line.

    Broil King Imperial S 690 | The Ultimate Built-In Grill

    Introducing the Broil King Imperial S 690 Built-In Gas Grill, perfect for grilling enthusiasts who want top performance and versatility in their outdoor kitchen. With an impressive 60,000 BTU main burner output and six high-efficiency Dual-Tube™ burners, this grill delivers excellent heat distribution and consistent cooking temperatures. Each burner has two rows of flame, ensuring an even heat spread across the grilling surface and delivering professional-grade results every time.

    Whether you’re grilling, roasting, or slow-cooking, the Flav-R-Wave™ cooking system enhances your food’s flavor by vaporizing drippings and infusing them back into your meal. This system ensures your food is moist, flavorful, and free of flare-ups, while also protecting the burners. The durable professional cast stainless steel cooking grids retain heat effectively, ensuring your food is cooked evenly and has those signature sear marks that every griller loves.

    Need versatility? The 10,000 BTU side burner provides high-heat cooking for side dishes or sauces, and the 15,000 BTU rotisserie burner allows you to roast large cuts of meat to perfection. Whether you’re slow-roasting chicken or searing steaks, this grill covers all the bases.

    For ease of use, the Linear-Flow™ valves give you precise temperature control, making it easy to fine-tune the heat for everything from high-heat grilling to low and slow roasting. Plus, the Sure-Lite™ ignition system ensures that your grill starts quickly every time. The included Deluxe Accu-Temp™ thermometers make sure your food is cooked to the perfect temperature, whether you’re grilling or roasting.

    The Broil King Imperial S 690 is constructed with rust-resistant zinc-coated steel and finished in premium stainless steel, ensuring long-term durability and an attractive appearance that will last for years. The grill also features built-in lights to help you cook in the evening or in low light conditions, and a slide-out grease tray system for easy cleanup.

    Available in both propane (LP) and natural gas (NG) models, this grill can fit any outdoor setup. The LP version uses a 20lb propane tank (not included), while the NG version comes with a 10ft natural gas hose for easy connection. With its top-tier performance, durability, and user-friendly features, the Broil King Imperial S 690 is the ultimate choice for your next outdoor grilling adventure.

    Warranty

    Broil King offers a limited lifetime warranty on the cast aluminum components, 10 years on the Dual-Tube™ burner system, and 2 years on all remaining parts and paint. For further details on warranty coverage, please consult the manufacturer’s manual.

    Manufacturer Information

    Click here for the Owner’s Manual

    Broil King Imperial S 690 Built-In Gas Grill
    Model 958084 (LP) / 958087 (NG)
    Fuel Type Propane (LP) / Natural Gas (NG)
    Main Burners 60,000 BTUs (Six Stainless Steel Dual-Tube™ Burners)
    Side Burner 10,000 BTU Commercial-Grade Burner
    Rotisserie Burner 15,000 BTU Stainless Steel Burner & Premium Rotisserie Kit
    Total Cooking Area 1,000 sq. in. (Includes 250 sq. in. Warming Rack)
    Primary Cooking Area 750 sq. in.
    Cooking Grates Professional Cast Stainless Steel
    Cooking System Stainless Steel Flav-R-Wave™
    Ignition System Sure-lite™ Electronic Dual-Electrode Ignition
    Temperature Gauge Deluxe Accu-Temp™ Thermometer
    Construction Rust-Resistant Zinc-Coated Steel, Stainless Steel Finish
    Lighting Built-in Grill Lights & Control Knob Lights
    Lid Design Roll-Action Lid with Cast Aluminum End Caps
    Grease Management Slide-Out Grease Tray System
    Assembled Dimensions 24.6" H x 27.0" W x 44.8" L
    Weight 169.8 lbs (LP) / 228.3 lbs (NG)

    Imperial Series Overview

    Shipping Quick Facts

    • Free Shipping: Available for orders over $99 within the Continental US.
    • Flat-Rate Shipping: $10.95 for orders under $99.
    • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
    • White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
    • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
    • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

    Shipping & Delivery Details

    This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

    Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    Easy Returns

    • 30-Day Returns – Hassle-free returns within 30 days of purchase.
    • Easy Process – Contact us for quick approval and a prepaid return label.
    • No Restocking Fees – Enjoy full refunds without additional deductions.
    • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
    • Prepaid Shipping Labels – Convenient return shipping within the continental US.
    • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

     BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    Broil King Imperial S 690 Built-In Gas Grill

    Key Features

    • Powerful 60,000 BTU Main Burners – Six stainless steel Dual-Tube™ burners ensure consistent and even heat across the entire cooking surface for professional grilling performance.
    • 10,000 BTU Commercial-Grade Side Burner – Ideal for cooking sauces, side dishes, or searing meat, providing flexibility to cook multiple dishes at once.
    • 15,000 BTU Rotisserie Burner & Premium Kit – Slow-roast meats to perfection with this dedicated stainless steel rotisserie burner and premium rotisserie kit.
    • 1,000 sq. in. Total Cooking Area – Spacious cooking surface with 750 sq. in. of primary cooking area, perfect for grilling large meals and entertaining guests.
    • Professional Cast Stainless Steel Cooking Grids – Durable grids that retain heat, providing even cooking and beautiful sear marks on your food.
    • Flav-R-Wave™ Cooking System – Stainless steel flame tamers protect the burners and infuse food with delicious smoky barbecue flavor by vaporizing drippings.
    • Linear-Flow™ Valves with 180° Sensi-Touch™ Control – Provides precise temperature control for versatile cooking options, from high-heat searing to slow-roasting.
    • Sure-Lite™ Electronic Dual-Electrode Ignition System – Ensures quick and reliable ignition every time for hassle-free starts.
    • Two Deluxe Accu-Temp™ Thermometers – Provides accurate temperature readings for precise cooking on both sides of the grill.
    • Roll-Action Lids with Cast Aluminum End Caps – Easy-to-lift lids with added durability for excellent heat retention, keeping your food hot while you cook.
    • Stylish and Durable Stainless Steel Handles – Heavy-duty handles are built to withstand regular use and look great with the premium stainless steel finish.
    • Slide-Out Grease Tray System – For easy cleanup, simply slide out the grease tray and dispose of excess grease for a mess-free grilling experience.
    • Rust-Resistant Zinc-Coated Steel Components – Built to last, with high-quality materials that stand up to the elements, ensuring long-lasting durability.
    • Built-In Lights – Convenient lights located inside the cookbox and on the control knobs to help you grill even in low light conditions.
    • Available in Propane (LP) or Natural Gas (NG) – The LP model uses a standard 20lb tank (not included), while the NG model comes with a 10ft hose for easy connection to your home’s natural gas line.

    Broil King Imperial S 690 | The Ultimate Built-In Grill

    Introducing the Broil King Imperial S 690 Built-In Gas Grill, perfect for grilling enthusiasts who want top performance and versatility in their outdoor kitchen. With an impressive 60,000 BTU main burner output and six high-efficiency Dual-Tube™ burners, this grill delivers excellent heat distribution and consistent cooking temperatures. Each burner has two rows of flame, ensuring an even heat spread across the grilling surface and delivering professional-grade results every time.

    Whether you’re grilling, roasting, or slow-cooking, the Flav-R-Wave™ cooking system enhances your food’s flavor by vaporizing drippings and infusing them back into your meal. This system ensures your food is moist, flavorful, and free of flare-ups, while also protecting the burners. The durable professional cast stainless steel cooking grids retain heat effectively, ensuring your food is cooked evenly and has those signature sear marks that every griller loves.

    Need versatility? The 10,000 BTU side burner provides high-heat cooking for side dishes or sauces, and the 15,000 BTU rotisserie burner allows you to roast large cuts of meat to perfection. Whether you’re slow-roasting chicken or searing steaks, this grill covers all the bases.

    For ease of use, the Linear-Flow™ valves give you precise temperature control, making it easy to fine-tune the heat for everything from high-heat grilling to low and slow roasting. Plus, the Sure-Lite™ ignition system ensures that your grill starts quickly every time. The included Deluxe Accu-Temp™ thermometers make sure your food is cooked to the perfect temperature, whether you’re grilling or roasting.

    The Broil King Imperial S 690 is constructed with rust-resistant zinc-coated steel and finished in premium stainless steel, ensuring long-term durability and an attractive appearance that will last for years. The grill also features built-in lights to help you cook in the evening or in low light conditions, and a slide-out grease tray system for easy cleanup.

    Available in both propane (LP) and natural gas (NG) models, this grill can fit any outdoor setup. The LP version uses a 20lb propane tank (not included), while the NG version comes with a 10ft natural gas hose for easy connection. With its top-tier performance, durability, and user-friendly features, the Broil King Imperial S 690 is the ultimate choice for your next outdoor grilling adventure.

    Warranty

    Broil King offers a limited lifetime warranty on the cast aluminum components, 10 years on the Dual-Tube™ burner system, and 2 years on all remaining parts and paint. For further details on warranty coverage, please consult the manufacturer’s manual.

    Manufacturer Information

    Click here for the Owner’s Manual

    Broil King Imperial S 690 Built-In Gas Grill
    Model 958084 (LP) / 958087 (NG)
    Fuel Type Propane (LP) / Natural Gas (NG)
    Main Burners 60,000 BTUs (Six Stainless Steel Dual-Tube™ Burners)
    Side Burner 10,000 BTU Commercial-Grade Burner
    Rotisserie Burner 15,000 BTU Stainless Steel Burner & Premium Rotisserie Kit
    Total Cooking Area 1,000 sq. in. (Includes 250 sq. in. Warming Rack)
    Primary Cooking Area 750 sq. in.
    Cooking Grates Professional Cast Stainless Steel
    Cooking System Stainless Steel Flav-R-Wave™
    Ignition System Sure-lite™ Electronic Dual-Electrode Ignition
    Temperature Gauge Deluxe Accu-Temp™ Thermometer
    Construction Rust-Resistant Zinc-Coated Steel, Stainless Steel Finish
    Lighting Built-in Grill Lights & Control Knob Lights
    Lid Design Roll-Action Lid with Cast Aluminum End Caps
    Grease Management Slide-Out Grease Tray System
    Assembled Dimensions 24.6" H x 27.0" W x 44.8" L
    Weight 169.8 lbs (LP) / 228.3 lbs (NG)

    Imperial Series Overview

    Shipping Quick Facts

    • Free Shipping: Available for orders over $99 within the Continental US.
    • Flat-Rate Shipping: $10.95 for orders under $99.
    • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
    • White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
    • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
    • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

    Shipping & Delivery Details

    This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

    Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    Easy Returns

    • 30-Day Returns – Hassle-free returns within 30 days of purchase.
    • Easy Process – Contact us for quick approval and a prepaid return label.
    • No Restocking Fees – Enjoy full refunds without additional deductions.
    • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
    • Prepaid Shipping Labels – Convenient return shipping within the continental US.
    • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

     BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.