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Blaze Professional LUX 3-Pc 34-In Outdoor Kitchen Package
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Free Shipping + No Sales Tax

Blaze Professional LUX 3 Pc 34-in Gas Grill Outdoor Kitchen Package

by Blaze
SKU BLZ-3PRO-NG-3PC-SC
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Original Price $6,186.00
Current Price $4,667.00
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Blaze Professional LUX 3-Piece 34-Inch Gas Outdoor Kitchen Starter Package | 12mm Hex Searing Rods, Rotisserie Kit, 304 SS Built-In Grill, Access Door & Cover

The luxury grill, the access door, and the cover. Three pieces for the buyer who wants Blaze's heaviest-duty cooking system without paying for island components they'll add on their own schedule. Three cast 304 stainless steel H-burners deliver 18,000 BTU each — 54,000 BTU total across 816 square inches of cooking space. The 12mm hexagon-shaped searing rods are the thickest in the Blaze lineup, engineered for steakhouse-level crust. A 10,000 BTU infrared rear burner powers the included rotisserie kit. Interior grill lights and red LED knob illumination for nighttime cooking. All 304 stainless steel. Available in both natural gas and propane.

Cooking Power

✓ 54,000 BTU — 3 Cast H-Burners
✓ 10,000 BTU Infrared Rear Burner
✓ 816 Sq. In. Total Cooking Area
✓ 12mm Hexagon Searing Rods

Starter Package

✓ 34-Inch Built-In Grill
✓ 32-Inch Double Access Door
✓ Water-Resistant Grill Cover
✓ Add Components Anytime

Build Quality

✓ 304-Grade Stainless Steel
✓ Heavy-Gauge Construction
✓ Lifetime Warranty (Grill)
✓ CSA Certified

What's In The Box — All 3 Pieces:

  • Blaze Professional LUX 34-Inch Gas Grill (BLZ-3PRO): Three cast 304 stainless steel H-burners deliver 18,000 BTU each — 54,000 BTU total across 615 square inches of primary cooking space (816 total with the 201 sq. in. warming rack). The 12mm hexagon-shaped searing rods are the thickest in the Blaze lineup, holding significantly more thermal mass than any other grate option for steakhouse-level sear marks. A 10,000 BTU infrared rear burner powers the included rotisserie kit. Stainless steel flame taming grid minimizes flare-ups. Heat zone separators divide the firebox for multi-zone cooking. The Grease Control system features a full-width drip tray for easy cleanup. Interior grill lights and the signature red LED knob illumination for nighttime cooking and entertaining. Double-lined 304 stainless steel hood retains heat and prevents discoloration. Push-and-turn flame-thrower ignition with backup flash tubes. Requires 110V power source. CSA certified.
  • 32-Inch Double Access Door (BLZ-AD32-R-SC): Commercial-grade 304 stainless steel with Blaze's rounded bevel design. Double-lined construction with soft-close hinges, straight handles, and a built-in paper towel holder. Opening dimensions: 28⅜" W × 18" H. Lifetime warranty.
  • Grill Cover: Water-resistant vinyl with felt backing that won't scratch stainless steel. Protects the grill from moisture, dust, and the elements between cooks. 30-day warranty.

Luxury-Tier Searing in a 34-Inch Footprint

The Professional LUX 44-inch is Blaze's largest grill. This is the same collection in a 34-inch body — the same H-burners, the same 12mm hexagon searing rods, the same infrared rotisserie burner, the same heavy-gauge construction. What changes is the footprint and the burner count. Three H-burners instead of four. 615 square inches of primary cooking space instead of 797. A 32¼-inch cutout instead of 42½. Everything else that defines the Professional LUX tier stays the same.

The searing rods tell the story. At 12mm, the hexagonal stainless steel rods hold more thermal mass than the triangle rods on the LTE+ or the 8mm round rods on the LBM. More thermal mass means more energy stored in the grate at the moment of contact. That's the difference between a surface mark and a crust — the kind of crust that requires a commercial broiler or a grill built specifically for it. The hexagonal shape provides flat contact surfaces for consistent heat transfer across the full width of the protein.

The H-burner design distributes heat across a wider area per burner than the linear burners on the LTE+ or the tube burners on the LBM. At 18,000 BTU each — 4,000 more per burner than either the LTE+ or LTE PRO — the Professional LUX runs hotter per zone. Three zones at 18,000 BTU each outperform four zones at 14,000 when you need concentrated, high-heat searing across a defined area.

The included rotisserie kit uses a 10,000 BTU infrared rear burner. Infrared delivers radiant heat that cooks more evenly during rotation than a conventional rear burner, and it won't dry out proteins the way convective heat can over long cooks.

This 3-piece package includes the grill, a 32-inch double access door, and a grill cover. When you're ready for a power burner, refrigerator, trash drawer, or island vents, every Blaze accessory matches in 304 stainless steel, bevel design, and handle style. The source data even reminds you: ask your contractor how many vent panels you need.


5 Reasons to Start With the Professional LUX

01

12mm Hexagon Searing Rods

The thickest searing rods in the Blaze lineup. Flat hexagonal contact surfaces hold more thermal mass and transfer more energy to the protein than any other grate in the range.

02

18,000 BTU H-Burners

4,000 more BTU per burner than the LTE+ or LTE PRO. Cast 304 stainless steel H-pattern distributes heat more evenly across each zone for consistent cooking edge to edge.

03

Infrared Rotisserie Included

Dedicated 10,000 BTU infrared rear burner with complete rotisserie kit. Infrared delivers even radiant heat that won't dry proteins during long rotisserie cooks.

04

Luxury Tier, Starter Price

Three pieces — grill, door, cover. All the Professional LUX cooking performance without paying for island accessories you can add individually whenever you're ready.

05

Same Grates as the 44-Inch

Identical 12mm hexagon rods, H-burner design, infrared rotisserie, and heavy-gauge construction as the flagship 44-inch Professional LUX. Smaller footprint, same searing DNA.

Package Contents & Model Numbers

All 3 Components Included
Blaze Professional LUX 34-Inch Gas Grill NG: BLZ-3PRO-NG LP: BLZ-3PRO-LP
32-Inch Double Access Door BLZ-AD32-R-SC
34-Inch Grill Cover 3PROBICV
Rotisserie Kit Included with Grill

Technical Documentation & Warranty

Download Grill Owner's Manual

Warranty Coverage by Component

Grill: Lifetime warranty on control valves, cooking grids, stainless steel housing, burners, flame tamers, heat zone separators, and all stainless steel components. Electrical and ignition components covered for 1 year. Must be registered within 30 days.

Access Door: Lifetime warranty against defects in manufacturing and workmanship.

Grill Cover: 30-day warranty against defects in manufacturing and workmanship.


Blaze Professional LUX 3-Piece 34-Inch Outdoor Kitchen Package

Grill Configuration
Manufacturer Blaze Outdoor Products
Class Luxury
Collection Blaze Professional LUX
Fuel Type Natural Gas & Propane
Configuration Built-In
Size Category Medium (27 – 33 Inches)
CSA Certified Yes (ANSI Z21.58)
Grill Performance
Main Burners 3 Cast 304 SS H-Burners (18,000 BTU Each)
Rear Rotisserie Burner 1 Infrared (10,000 BTU)
Total BTU (Main) 54,000 BTU
Total BTU (All Burners) 64,000 BTU
Main Grilling Area 615 Sq. Inches
Secondary Grilling Area 201 Sq. Inches
Total Grilling Area 816 Sq. Inches
Cooking Grid Dimensions 30 13/16" × 19 15/16"
Cooking Grate Material 12mm Hexagonal Stainless Steel Searing Rods
Flame Tamer Material Stainless Steel
Heat Zone Separators Yes
Rotisserie Kit Included
Ignition System Flame-Thrower + Backup Flash Tubes
Thermometer Analog
Grill Lights Interior + Red LED Knob Illumination
Spring Assisted Hood No
Grease Management Full-Width Drip Tray
Burger Count 24
Weight 220 lbs
Grill Cutout Dimensions
Cutout Width 32¼"
Cutout Depth 23⅝"
Cutout Height 10½"
Power Requirement 110V
Access Door
Size 32 Inches (Double)
Opening Dimensions 28⅜" W × 18" H
Features Soft Close Hinges, Paper Towel Holder
Materials & Construction
Stainless Steel Grade 304 (All Components)
Primary Color Stainless Steel
Grill Hood Double-Lined 304 Stainless Steel
Made in USA No
Commercial No

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Blaze Professional LUX 3-Piece 34-Inch Gas Outdoor Kitchen Starter Package | 12mm Hex Searing Rods, Rotisserie Kit, 304 SS Built-In Grill, Access Door & Cover

The luxury grill, the access door, and the cover. Three pieces for the buyer who wants Blaze's heaviest-duty cooking system without paying for island components they'll add on their own schedule. Three cast 304 stainless steel H-burners deliver 18,000 BTU each — 54,000 BTU total across 816 square inches of cooking space. The 12mm hexagon-shaped searing rods are the thickest in the Blaze lineup, engineered for steakhouse-level crust. A 10,000 BTU infrared rear burner powers the included rotisserie kit. Interior grill lights and red LED knob illumination for nighttime cooking. All 304 stainless steel. Available in both natural gas and propane.

Cooking Power

✓ 54,000 BTU — 3 Cast H-Burners
✓ 10,000 BTU Infrared Rear Burner
✓ 816 Sq. In. Total Cooking Area
✓ 12mm Hexagon Searing Rods

Starter Package

✓ 34-Inch Built-In Grill
✓ 32-Inch Double Access Door
✓ Water-Resistant Grill Cover
✓ Add Components Anytime

Build Quality

✓ 304-Grade Stainless Steel
✓ Heavy-Gauge Construction
✓ Lifetime Warranty (Grill)
✓ CSA Certified

What's In The Box — All 3 Pieces:

  • Blaze Professional LUX 34-Inch Gas Grill (BLZ-3PRO): Three cast 304 stainless steel H-burners deliver 18,000 BTU each — 54,000 BTU total across 615 square inches of primary cooking space (816 total with the 201 sq. in. warming rack). The 12mm hexagon-shaped searing rods are the thickest in the Blaze lineup, holding significantly more thermal mass than any other grate option for steakhouse-level sear marks. A 10,000 BTU infrared rear burner powers the included rotisserie kit. Stainless steel flame taming grid minimizes flare-ups. Heat zone separators divide the firebox for multi-zone cooking. The Grease Control system features a full-width drip tray for easy cleanup. Interior grill lights and the signature red LED knob illumination for nighttime cooking and entertaining. Double-lined 304 stainless steel hood retains heat and prevents discoloration. Push-and-turn flame-thrower ignition with backup flash tubes. Requires 110V power source. CSA certified.
  • 32-Inch Double Access Door (BLZ-AD32-R-SC): Commercial-grade 304 stainless steel with Blaze's rounded bevel design. Double-lined construction with soft-close hinges, straight handles, and a built-in paper towel holder. Opening dimensions: 28⅜" W × 18" H. Lifetime warranty.
  • Grill Cover: Water-resistant vinyl with felt backing that won't scratch stainless steel. Protects the grill from moisture, dust, and the elements between cooks. 30-day warranty.

Luxury-Tier Searing in a 34-Inch Footprint

The Professional LUX 44-inch is Blaze's largest grill. This is the same collection in a 34-inch body — the same H-burners, the same 12mm hexagon searing rods, the same infrared rotisserie burner, the same heavy-gauge construction. What changes is the footprint and the burner count. Three H-burners instead of four. 615 square inches of primary cooking space instead of 797. A 32¼-inch cutout instead of 42½. Everything else that defines the Professional LUX tier stays the same.

The searing rods tell the story. At 12mm, the hexagonal stainless steel rods hold more thermal mass than the triangle rods on the LTE+ or the 8mm round rods on the LBM. More thermal mass means more energy stored in the grate at the moment of contact. That's the difference between a surface mark and a crust — the kind of crust that requires a commercial broiler or a grill built specifically for it. The hexagonal shape provides flat contact surfaces for consistent heat transfer across the full width of the protein.

The H-burner design distributes heat across a wider area per burner than the linear burners on the LTE+ or the tube burners on the LBM. At 18,000 BTU each — 4,000 more per burner than either the LTE+ or LTE PRO — the Professional LUX runs hotter per zone. Three zones at 18,000 BTU each outperform four zones at 14,000 when you need concentrated, high-heat searing across a defined area.

The included rotisserie kit uses a 10,000 BTU infrared rear burner. Infrared delivers radiant heat that cooks more evenly during rotation than a conventional rear burner, and it won't dry out proteins the way convective heat can over long cooks.

This 3-piece package includes the grill, a 32-inch double access door, and a grill cover. When you're ready for a power burner, refrigerator, trash drawer, or island vents, every Blaze accessory matches in 304 stainless steel, bevel design, and handle style. The source data even reminds you: ask your contractor how many vent panels you need.


5 Reasons to Start With the Professional LUX

01

12mm Hexagon Searing Rods

The thickest searing rods in the Blaze lineup. Flat hexagonal contact surfaces hold more thermal mass and transfer more energy to the protein than any other grate in the range.

02

18,000 BTU H-Burners

4,000 more BTU per burner than the LTE+ or LTE PRO. Cast 304 stainless steel H-pattern distributes heat more evenly across each zone for consistent cooking edge to edge.

03

Infrared Rotisserie Included

Dedicated 10,000 BTU infrared rear burner with complete rotisserie kit. Infrared delivers even radiant heat that won't dry proteins during long rotisserie cooks.

04

Luxury Tier, Starter Price

Three pieces — grill, door, cover. All the Professional LUX cooking performance without paying for island accessories you can add individually whenever you're ready.

05

Same Grates as the 44-Inch

Identical 12mm hexagon rods, H-burner design, infrared rotisserie, and heavy-gauge construction as the flagship 44-inch Professional LUX. Smaller footprint, same searing DNA.

Package Contents & Model Numbers

All 3 Components Included
Blaze Professional LUX 34-Inch Gas Grill NG: BLZ-3PRO-NG LP: BLZ-3PRO-LP
32-Inch Double Access Door BLZ-AD32-R-SC
34-Inch Grill Cover 3PROBICV
Rotisserie Kit Included with Grill

Technical Documentation & Warranty

Download Grill Owner's Manual

Warranty Coverage by Component

Grill: Lifetime warranty on control valves, cooking grids, stainless steel housing, burners, flame tamers, heat zone separators, and all stainless steel components. Electrical and ignition components covered for 1 year. Must be registered within 30 days.

Access Door: Lifetime warranty against defects in manufacturing and workmanship.

Grill Cover: 30-day warranty against defects in manufacturing and workmanship.


Specs & Dimensions

Blaze Professional LUX 3-Piece 34-Inch Outdoor Kitchen Package

Grill Configuration
Manufacturer Blaze Outdoor Products
Class Luxury
Collection Blaze Professional LUX
Fuel Type Natural Gas & Propane
Configuration Built-In
Size Category Medium (27 – 33 Inches)
CSA Certified Yes (ANSI Z21.58)
Grill Performance
Main Burners 3 Cast 304 SS H-Burners (18,000 BTU Each)
Rear Rotisserie Burner 1 Infrared (10,000 BTU)
Total BTU (Main) 54,000 BTU
Total BTU (All Burners) 64,000 BTU
Main Grilling Area 615 Sq. Inches
Secondary Grilling Area 201 Sq. Inches
Total Grilling Area 816 Sq. Inches
Cooking Grid Dimensions 30 13/16" × 19 15/16"
Cooking Grate Material 12mm Hexagonal Stainless Steel Searing Rods
Flame Tamer Material Stainless Steel
Heat Zone Separators Yes
Rotisserie Kit Included
Ignition System Flame-Thrower + Backup Flash Tubes
Thermometer Analog
Grill Lights Interior + Red LED Knob Illumination
Spring Assisted Hood No
Grease Management Full-Width Drip Tray
Burger Count 24
Weight 220 lbs
Grill Cutout Dimensions
Cutout Width 32¼"
Cutout Depth 23⅝"
Cutout Height 10½"
Power Requirement 110V
Access Door
Size 32 Inches (Double)
Opening Dimensions 28⅜" W × 18" H
Features Soft Close Hinges, Paper Towel Holder
Materials & Construction
Stainless Steel Grade 304 (All Components)
Primary Color Stainless Steel
Grill Hood Double-Lined 304 Stainless Steel
Made in USA No
Commercial No
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.