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Blaze Premium LTE 30-Inch Freestanding Gas Griddle
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Free Shipping + No Sales Tax
Free Shipping + No Sales Tax

Blaze Premium LTE 30-Inch Freestanding Gas Griddle

by Blaze
SKU BLZ-GRIDDLE-LTE-NG + BLZ-GRIDDLE-CART-SC
Save 28%
Original Price $3,531.84
Current Price $2,548.00
+ Free Shipping
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Blaze Flat Top Grill with Cart



Key Features:

  • 495 sq. inches of space to sizzle up a breakfast feast of pancakes, bacon, and eggs all at once – perfect for family gatherings or entertaining friends!
  • 1/2-inch stainless steel griddle surface gives you unmatched even heat distribution across your entire griddle surface with extreme durability.
  • Two 18000 BTUs U-burners, for a total of 36000 BTUs for the wide temperature of gas griddle cooking and even heat distribution.
  • Reliable flame thrower ignition makes lighting the griddle simple, safe, reliable, and fast.
  • Full-length grease tray for easy grease cleaning during and after your outdoor cooking. 
  • Heavy-duty 304 stainless steel construction for durability and longevity against weather, rust, and high-heat outdoor cooking.
  • A stainless steel lid gives you maximum protection when you're done using your gas griddle. 
  • Red LED illuminated control knobs for a sleek look in your outdoor kitchen in the evening.
  • Transformer included for control knob lights.
  • Pairs perfectly with your Blaze Premium LTE Series gas grills, side burners, power burners, and Blaze outdoor doors and drawers.
  • Includes a mobile cart with a 20 lb propane tank holder, 4 locking caster wheels, double doors, and stainless steel shelves on the side.
  • Lifetime warranty for peace of mind.

Blaze Outdoor Griddle Featuring 495 Sq. Inches of Cooking Space

Elevate your outdoor culinary experience with the Blaze Premium LTE 30-Inch Freestanding Gas Griddle. Perfect for cooking breakfast, lunch, and dinner, this griddle integrates seamlessly into your outdoor kitchen, offering exceptional cooking versatility. The 495 square inches of griddle surface, measuring 27.5" (W) x 18" (L), provides ample space for preparing multiple dishes simultaneously or up to 22 burgers at once.

Crafted from 1/2-inch thick stainless steel, the griddle surface ensures even heat distribution, preventing hot and cold spots and providing consistent cooking temperatures. The durable surface withstands the wear and tear of metal spatulas and scrapers. Stainless steel side walls and a back panel keep food contained, enhancing the cooking experience.

High-Performance U-Burner with 36,000 BTUs

Beneath the griddle, two stainless steel U-shaped burners deliver a total of 36,000 BTUs, ensuring heat is evenly distributed across the cooking surface. Each burner provides 18,000 BTUs, allowing you to achieve the perfect temperature for any dish, from delicate pancakes to seared steaks. Independent burner control knobs on the illuminated control panel enable precise temperature management for different cooking zones.

Designed for safety and ease of cleaning, the griddle features a full-width grease trough directing grease into a pull-out drip tray for effortless cleanup. The gas burner exhaust flue safely vents heat away from the cooking area. A reliable flame thrower ignition system ensures easy lighting, with backup flash tubes and cross-over channels for manual ignition if needed.

Blaze Built-In Griddle Made with 304-Grade Stainless Steel Construction

The griddle and cart are constructed from heavy-duty 304 stainless steel, designed to withstand all weather conditions and high-heat cooking. The protective stainless steel lid keeps the griddle clean when not in use. Red LED lights on the control knobs add a sleek touch to your outdoor kitchen, easily controlled from the front panel.

Includes Blaze 30" Griddle Cart

Your griddle cart comes equipped with double-lined stainless steel doors provide ample storage space and feature soft-closing hinges and magnetic latches. Inside, a secure 20 lb. propane tank holder keeps your propane safely stored, with built-in gas ventilation to prevent gas build-ups.

Additional features include two stainless steel side shelves for extra prep space and a convenient paper towel holder inside the cart. Four heavy-duty caster wheels with locks allow you to move the griddle effortlessly around your backyard or patio, ensuring stability during use. Upgrade your outdoor cooking setup with the Blaze Premium LTE Freestanding Gas Griddle, combining durability, safety, and convenience for a superior grilling experience.


Warranty

Blaze griddles come with a lifetime warranty covering manufacturing and workmanship defects in the control valves, cooking surface, stainless steel housing, burners, cart, and other stainless steel parts. Electrical and ignition components have a one-year warranty from the purchase date. To activate the warranty, griddles must be registered within 30 days. The warranty doesn't cover labor costs.


Manufacturer Information

Click here for the Owner's Manual

Click here for Cart Assembly Instructions


Buy now and enjoy free shipping!

 

Blaze Premium LTE 30-Inch Freestanding Gas Griddle

Models 
  • BLZ-GRIDDLE-LTE-NG + BLZ-GRIDDLE-CART-SC
  • BLZ-GRIDDLE-LTE-LP + BLZ-GRIDDLE-CART-SC
Series Premium LTE Series
Configuration Freestanding
Material Stainless Steel
Fuel Type Natural Gas or Propane
Primary Color Stainless Steel
Dimensions
  • Width: 54"
  • Depth: 24"
  • Height: 38"
Weight 216 Lbs
Burner Material Stainless Steel
Number of Burners 2
Burner Type U-Burners
Total Grilling BTUs 36,000 BTUs
Total BTUs Per Burner 18,000 BTUs
Griddle Surface Material Stainless Steel
Griddle Surface Thickness 1/2"
Grilling Grid Dimensions 27 1/2" X 18"
Total Grilling Area  495 Sq In
Main Grilling Area 495 Sq In
Secondary Grilling Area None
Burger Count 22
Full-Length Grease Trough Included
Grease Drip Tray Included
Ignition Type Flame Thrower Ignition System
Secondary Ignition Flash Tubes With Crossover Channels
Gas Connection Included Yes
Heat Zone Separators  None
Griddle Lights Included
Griddle Lights Type Red LED Lights on Gas Controls
Grill Lights Transformer Included
Cart Storage Type Double Access Doors
Soft Closing Hinges Included
Propane Tank Holder Included
Cart Gas Vents Included
Stainless Steel Side Shelves Included
Cart Wheel Type Four (4) Caster Wheels With Locks

 

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Blaze LTE Griddle Comparison

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Class

Premium +

Premium

Premium +

Premium +

Exterior Material

304 Stainless Steel

304 Stainless Steel

304 Stainless Steel

304 Stainless Steel

Configuration

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Fuel Type

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Total BTUs

36,000

36,000

18,000

34,000

Number of Burners

2

2

2

2

Burner Type

304 Stainless Steel U-Tube Burners

304 Stainless Steel U-Tube Burners

304 Stainless Steel U-Tube Burners

304 Stainless Steel U-Tube Burners

Cooking Surface Type

304 Stainless Steel

304 Stainless Steel

304 Stainless Steel with Cast Iron Base

304 Stainless Steel

Ignition Type

Flame Thrower Ignition

Flame Thrower Ignition

AA Battery Operated Ignition

Flame Thrower Ignition

Grill Grate Type

480 Sq. Inches

495 Sq. Inches

456 Sq. Inches

400 Sq. Inches

Burger Count

22 Burgers

22 Burgers

18 Burgers

15 Burgers

Cooking Area Dimensions

27" X 17 4/5"

27 1/2" X 18"

29-3/8" x 15-1/2"

26" X 15 1/4"

Grill Lights

Exterior

Exterior

Exterior

Exterior

Burner State Light Indicator

Yes

No

No

No

Grease Tray Type

Removable

Stationary

Stationary

Removable

Griddle Lid

Hinged Lid

Removable

Sold Separately

Removable

Made in USA

Yes

Yes

Yes

No

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Why Blaze Grills & Outdoor Kitchens?

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Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Blaze Flat Top Grill with Cart



Key Features:

  • 495 sq. inches of space to sizzle up a breakfast feast of pancakes, bacon, and eggs all at once – perfect for family gatherings or entertaining friends!
  • 1/2-inch stainless steel griddle surface gives you unmatched even heat distribution across your entire griddle surface with extreme durability.
  • Two 18000 BTUs U-burners, for a total of 36000 BTUs for the wide temperature of gas griddle cooking and even heat distribution.
  • Reliable flame thrower ignition makes lighting the griddle simple, safe, reliable, and fast.
  • Full-length grease tray for easy grease cleaning during and after your outdoor cooking. 
  • Heavy-duty 304 stainless steel construction for durability and longevity against weather, rust, and high-heat outdoor cooking.
  • A stainless steel lid gives you maximum protection when you're done using your gas griddle. 
  • Red LED illuminated control knobs for a sleek look in your outdoor kitchen in the evening.
  • Transformer included for control knob lights.
  • Pairs perfectly with your Blaze Premium LTE Series gas grills, side burners, power burners, and Blaze outdoor doors and drawers.
  • Includes a mobile cart with a 20 lb propane tank holder, 4 locking caster wheels, double doors, and stainless steel shelves on the side.
  • Lifetime warranty for peace of mind.

Blaze Outdoor Griddle Featuring 495 Sq. Inches of Cooking Space

Elevate your outdoor culinary experience with the Blaze Premium LTE 30-Inch Freestanding Gas Griddle. Perfect for cooking breakfast, lunch, and dinner, this griddle integrates seamlessly into your outdoor kitchen, offering exceptional cooking versatility. The 495 square inches of griddle surface, measuring 27.5" (W) x 18" (L), provides ample space for preparing multiple dishes simultaneously or up to 22 burgers at once.

Crafted from 1/2-inch thick stainless steel, the griddle surface ensures even heat distribution, preventing hot and cold spots and providing consistent cooking temperatures. The durable surface withstands the wear and tear of metal spatulas and scrapers. Stainless steel side walls and a back panel keep food contained, enhancing the cooking experience.

High-Performance U-Burner with 36,000 BTUs

Beneath the griddle, two stainless steel U-shaped burners deliver a total of 36,000 BTUs, ensuring heat is evenly distributed across the cooking surface. Each burner provides 18,000 BTUs, allowing you to achieve the perfect temperature for any dish, from delicate pancakes to seared steaks. Independent burner control knobs on the illuminated control panel enable precise temperature management for different cooking zones.

Designed for safety and ease of cleaning, the griddle features a full-width grease trough directing grease into a pull-out drip tray for effortless cleanup. The gas burner exhaust flue safely vents heat away from the cooking area. A reliable flame thrower ignition system ensures easy lighting, with backup flash tubes and cross-over channels for manual ignition if needed.

Blaze Built-In Griddle Made with 304-Grade Stainless Steel Construction

The griddle and cart are constructed from heavy-duty 304 stainless steel, designed to withstand all weather conditions and high-heat cooking. The protective stainless steel lid keeps the griddle clean when not in use. Red LED lights on the control knobs add a sleek touch to your outdoor kitchen, easily controlled from the front panel.

Includes Blaze 30" Griddle Cart

Your griddle cart comes equipped with double-lined stainless steel doors provide ample storage space and feature soft-closing hinges and magnetic latches. Inside, a secure 20 lb. propane tank holder keeps your propane safely stored, with built-in gas ventilation to prevent gas build-ups.

Additional features include two stainless steel side shelves for extra prep space and a convenient paper towel holder inside the cart. Four heavy-duty caster wheels with locks allow you to move the griddle effortlessly around your backyard or patio, ensuring stability during use. Upgrade your outdoor cooking setup with the Blaze Premium LTE Freestanding Gas Griddle, combining durability, safety, and convenience for a superior grilling experience.


Warranty

Blaze griddles come with a lifetime warranty covering manufacturing and workmanship defects in the control valves, cooking surface, stainless steel housing, burners, cart, and other stainless steel parts. Electrical and ignition components have a one-year warranty from the purchase date. To activate the warranty, griddles must be registered within 30 days. The warranty doesn't cover labor costs.


Manufacturer Information

Click here for the Owner's Manual

Click here for Cart Assembly Instructions


Buy now and enjoy free shipping!

Specs & Dimensions

 

Blaze Premium LTE 30-Inch Freestanding Gas Griddle

Models 
  • BLZ-GRIDDLE-LTE-NG + BLZ-GRIDDLE-CART-SC
  • BLZ-GRIDDLE-LTE-LP + BLZ-GRIDDLE-CART-SC
Series Premium LTE Series
Configuration Freestanding
Material Stainless Steel
Fuel Type Natural Gas or Propane
Primary Color Stainless Steel
Dimensions
  • Width: 54"
  • Depth: 24"
  • Height: 38"
Weight 216 Lbs
Burner Material Stainless Steel
Number of Burners 2
Burner Type U-Burners
Total Grilling BTUs 36,000 BTUs
Total BTUs Per Burner 18,000 BTUs
Griddle Surface Material Stainless Steel
Griddle Surface Thickness 1/2"
Grilling Grid Dimensions 27 1/2" X 18"
Total Grilling Area  495 Sq In
Main Grilling Area 495 Sq In
Secondary Grilling Area None
Burger Count 22
Full-Length Grease Trough Included
Grease Drip Tray Included
Ignition Type Flame Thrower Ignition System
Secondary Ignition Flash Tubes With Crossover Channels
Gas Connection Included Yes
Heat Zone Separators  None
Griddle Lights Included
Griddle Lights Type Red LED Lights on Gas Controls
Grill Lights Transformer Included
Cart Storage Type Double Access Doors
Soft Closing Hinges Included
Propane Tank Holder Included
Cart Gas Vents Included
Stainless Steel Side Shelves Included
Cart Wheel Type Four (4) Caster Wheels With Locks

 

Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.