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Blaze LTE PRO 6-Pc 32-Inch Outdoor Kitchen Package | 304 SS
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Free Shipping + No Sales Tax
Free Shipping + No Sales Tax

Blaze LTE PRO 6 Pc 32-in Gas Grill Outdoor Kitchen Package

by Blaze
SKU BLZ-4LTEPRO-NG-6PC-SC
$8,154.00
+ Free Shipping

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Blaze LTE PRO 6-Piece 32-Inch Gas Outdoor Kitchen Package | Grill, Side Burner, Refrigerator, Storage

Blaze's flagship grill with digital controls, a rotisserie kit, and two meat probes β€” paired with a refrigerator, side burner, access door, trash drawer, and cover. 4 cast stainless steel main burners push 56,000 BTU across 715 square inches. A dedicated 10,000 BTU rear burner powers the included rotisserie. The digital control panel gives you real-time temperature data instead of analog guesswork. All 304 stainless steel. Available in both natural gas and propane.

Cooking Power

βœ“ 4 Cast SS Burners (14K BTU Each)
βœ“ 10,000 BTU Rear Rotisserie Burner
βœ“ 715 Sq. In. Total Cooking Area
βœ“ 4 Independent Cooking Zones

PRO Features

βœ“ Digital Control Panel
βœ“ 2 Meat Probes Included
βœ“ Rotisserie Kit & Taco Rack
βœ“ Increased Hood Clearance

Package Includes

βœ“ 32-Inch Built-In Gas Grill
βœ“ 24-Inch Outdoor Refrigerator
βœ“ 32-Inch Double Access Door
βœ“ Roll-Out Trash & Recycling Drawer
βœ“ Premium LTE+ Double Side Burner
βœ“ Water-Resistant Grill Cover

What's In The Box:

  • Blaze LTE PRO 32-Inch Gas Grill: 4 cast 304 stainless steel burners deliver 14,000 BTU each across 715 square inches of total cooking space. Triangle-shaped 9mm stainless steel searing rods for superior searing. Digital control panel with real-time temperature readouts and 2 included meat probes. Rotisserie kit and taco rack included. Increased hood clearance for whole chickens and roasts. All 304 stainless steel construction. CSA certified.
  • 24-Inch Outdoor Refrigerator (BLZ-SSRF-5.5): 5.5 cubic feet of storage, 152-can capacity. Digital thermostat with temperature display, white LED interior lighting. 304 stainless steel door. Outdoor rated. Requires 115V/15A.
  • 32-Inch Double Access Door (BLZ-AD32-R-SC): Commercial-grade 304 stainless steel with rounded bevel design. Soft-close hinges and built-in paper towel holder. Opening dimensions: 28β…œ" W Γ— 18" H. Double-lined for added durability.
  • Roll-Out Trash & Recycling Drawer (BLZ-TREC-DRW-H): Double roll-out bins in 304 stainless steel housing. Two 42-quart removable bins for waste and recycling.
  • Premium LTE+ Double Side Burner (BLZ-SB2-LTE3): Two precision-cut stainless steel burner rings for independent heat control. Stainless steel cover protects when not in use. Push-and-turn ignition.
  • Water-Resistant Grill Cover: Vinyl exterior with felt backing to protect the stainless steel finish. Custom-fit for this grill model.
  • Rotisserie Kit & Taco Rack: Heavy-duty rotisserie kit included standard β€” motor, spit, and forks. Taco rack adds versatility for tacos, peppers, and small items.

What Makes the LTE PRO Different From Every Other Blaze Grill

The LTE+ is a great grill. The LTE PRO is a different animal. The upgrades aren't cosmetic β€” they change how you cook.

The digital control panel is the headline feature. Instead of an analog thermometer that tells you the temperature was five minutes ago somewhere near the top of the hood, the LTE PRO gives you real-time digital readouts at the control surface. You know exactly where your grill is at, exactly when it hits target temp, and exactly when to adjust. Plug in one or both of the included meat probes and you're monitoring internal protein temperature without cracking the lid and losing heat.

The rear rotisserie burner is the second feature that separates this from the rest of the lineup. A dedicated 10,000 BTU infrared burner sits behind the main cooking surface, providing consistent radiant heat specifically for rotisserie cooking. The rotisserie kit ships in the box β€” motor, spit, forks, the works.

Increased hood clearance matters more than it sounds. The extra height accommodates beer can chicken, standing rib roasts, and full rotisserie birds without the lid making contact. The thicker cooking grates, 4 independent cooking zones with cast stainless steel burners, and weld-free 304 stainless steel construction round out what makes this the best grill Blaze has ever built.


5 Reasons to Choose This Package

01

Digital Precision

Real-time digital temperature readouts and two included meat probes eliminate guesswork. Monitor grill temp and protein temp simultaneously without opening the lid.

02

Rotisserie Kit Included

Dedicated 10,000 BTU rear burner plus complete rotisserie kit in the box. Not a $200 add-on β€” standard equipment on the best grill Blaze makes.

03

Taller Hood Clearance

Increased interior height handles beer can chicken, standing rib roasts, and full rotisserie birds without the lid making contact.

04

6 Components, One Order

Every island component you need ships together at package pricing. Same 304 stainless steel, same design language, same Blaze quality.

05

Lifetime Warranty on What Matters

Grill, side burner, access door, and trash drawer all carry Blaze's lifetime warranty. One brand, one claim process, built to last.

Package Contents & Model Numbers

All Components Included
Blaze LTE PRO 32-Inch Gas Grill NG: BLZ-4LTEPRO-NG LP: BLZ-4LTEPRO-LP
Premium LTE+ Double Side Burner NG: BLZ-SB2-LTE3-NG LP: BLZ-SB2-LTE3-LP
24-Inch Outdoor Refrigerator BLZ-SSRF-5.5
32-Inch Double Access Door BLZ-AD32-R-SC
Trash & Recycling Drawer BLZ-TREC-DRW-H
Grill Cover 4LTEPROBICV
Rotisserie Kit Included with Grill
Taco Rack Included with Grill

Technical Documentation & Warranty

Warranty Coverage by Component

Grill & Side Burner: Lifetime warranty on control valves, cooking grids, stainless steel housing, burners, flame tamers, heat zone separators, and all stainless steel components. Electrical and ignition components covered for 1 year. Must be registered within 30 days. Side burner control valves warranted for 15 years.

Access Door & Trash Drawer: Lifetime warranty against defects in manufacturing and workmanship.

Refrigerator: 1-year warranty including compressor.

Grill Cover: 30-day warranty against defects in manufacturing and workmanship.


Blaze LTE PRO 6-Piece 32-Inch Outdoor Kitchen Package

Grill Configuration
Manufacturer Blaze Outdoor Products
Class Premium
Collection Blaze LTE PRO
Fuel Type Natural Gas & Propane (Both Orifices Included)
Configuration Built-In
Size Category Medium (27 – 33 Inches)
Grill Performance
Main Burners 4 Cast Stainless Steel (14,000 BTU Each)
Rear Rotisserie Burner 1 (10,000 BTU)
Total BTU (Main) 56,000 BTU
Total BTU (All Burners) 66,000 BTU
Main Grilling Area 535 Sq. Inches
Secondary Grilling Area 180 Sq. Inches
Total Grilling Area 715 Sq. Inches
Cooking Grid Dimensions 29ΒΌ" Γ— 18"
Cooking Grate Material Stainless Steel (Thicker PRO Grates)
Heat Zones 4 Independent Zones
Controls Digital Screen with Real-Time Readout
Meat Probes 2 Included
Rotisserie Kit Included (Motor, Spit, Forks)
Taco Rack Included
Spring Assisted Hood Yes
Thermometer Digital
Grill Lights Internal / External (LED)
Grill Cutout Dimensions
Cutout Width 30ΒΌ"
Cutout Depth 21ΒΌ"
Cutout Height 9Β½"
Power Requirement 110V
Refrigerator
Size 24 Inches
Capacity 152 Cans
Material 304-Grade Stainless Steel
Controls Digital Thermostat with Temperature Display
Lighting White LED Interior
Outdoor Rated Yes
Access Door
Size 32 Inches (Double)
Opening Dimensions 28β…œ" W Γ— 18" H
Features Soft Close Hinges, Paper Towel Holder
Trash & Recycling Drawer
Configuration Double (Roll-Out)
Bin Size Two 42-Quart Removable Bins
Side Burner
Configuration Double (Two Independent Burners)
BTU Output 24,000 BTU Total (12,000 Each)
Material Brass Plated Burners, Stainless Steel Housing
Materials & Construction
Stainless Steel Grade 304 (All Components)
Primary Color Stainless Steel
Grill Construction Weld-Free, Double-Lined Hood
Made in USA No
Commercial No

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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The price you see is final. No hidden fees, and no sales tax except in NY.

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Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the ownerβ€”20 years’ of real expertise.

Description

Blaze LTE PRO 6-Piece 32-Inch Gas Outdoor Kitchen Package | Grill, Side Burner, Refrigerator, Storage

Blaze's flagship grill with digital controls, a rotisserie kit, and two meat probes β€” paired with a refrigerator, side burner, access door, trash drawer, and cover. 4 cast stainless steel main burners push 56,000 BTU across 715 square inches. A dedicated 10,000 BTU rear burner powers the included rotisserie. The digital control panel gives you real-time temperature data instead of analog guesswork. All 304 stainless steel. Available in both natural gas and propane.

Cooking Power

βœ“ 4 Cast SS Burners (14K BTU Each)
βœ“ 10,000 BTU Rear Rotisserie Burner
βœ“ 715 Sq. In. Total Cooking Area
βœ“ 4 Independent Cooking Zones

PRO Features

βœ“ Digital Control Panel
βœ“ 2 Meat Probes Included
βœ“ Rotisserie Kit & Taco Rack
βœ“ Increased Hood Clearance

Package Includes

βœ“ 32-Inch Built-In Gas Grill
βœ“ 24-Inch Outdoor Refrigerator
βœ“ 32-Inch Double Access Door
βœ“ Roll-Out Trash & Recycling Drawer
βœ“ Premium LTE+ Double Side Burner
βœ“ Water-Resistant Grill Cover

What's In The Box:

  • Blaze LTE PRO 32-Inch Gas Grill: 4 cast 304 stainless steel burners deliver 14,000 BTU each across 715 square inches of total cooking space. Triangle-shaped 9mm stainless steel searing rods for superior searing. Digital control panel with real-time temperature readouts and 2 included meat probes. Rotisserie kit and taco rack included. Increased hood clearance for whole chickens and roasts. All 304 stainless steel construction. CSA certified.
  • 24-Inch Outdoor Refrigerator (BLZ-SSRF-5.5): 5.5 cubic feet of storage, 152-can capacity. Digital thermostat with temperature display, white LED interior lighting. 304 stainless steel door. Outdoor rated. Requires 115V/15A.
  • 32-Inch Double Access Door (BLZ-AD32-R-SC): Commercial-grade 304 stainless steel with rounded bevel design. Soft-close hinges and built-in paper towel holder. Opening dimensions: 28β…œ" W Γ— 18" H. Double-lined for added durability.
  • Roll-Out Trash & Recycling Drawer (BLZ-TREC-DRW-H): Double roll-out bins in 304 stainless steel housing. Two 42-quart removable bins for waste and recycling.
  • Premium LTE+ Double Side Burner (BLZ-SB2-LTE3): Two precision-cut stainless steel burner rings for independent heat control. Stainless steel cover protects when not in use. Push-and-turn ignition.
  • Water-Resistant Grill Cover: Vinyl exterior with felt backing to protect the stainless steel finish. Custom-fit for this grill model.
  • Rotisserie Kit & Taco Rack: Heavy-duty rotisserie kit included standard β€” motor, spit, and forks. Taco rack adds versatility for tacos, peppers, and small items.

What Makes the LTE PRO Different From Every Other Blaze Grill

The LTE+ is a great grill. The LTE PRO is a different animal. The upgrades aren't cosmetic β€” they change how you cook.

The digital control panel is the headline feature. Instead of an analog thermometer that tells you the temperature was five minutes ago somewhere near the top of the hood, the LTE PRO gives you real-time digital readouts at the control surface. You know exactly where your grill is at, exactly when it hits target temp, and exactly when to adjust. Plug in one or both of the included meat probes and you're monitoring internal protein temperature without cracking the lid and losing heat.

The rear rotisserie burner is the second feature that separates this from the rest of the lineup. A dedicated 10,000 BTU infrared burner sits behind the main cooking surface, providing consistent radiant heat specifically for rotisserie cooking. The rotisserie kit ships in the box β€” motor, spit, forks, the works.

Increased hood clearance matters more than it sounds. The extra height accommodates beer can chicken, standing rib roasts, and full rotisserie birds without the lid making contact. The thicker cooking grates, 4 independent cooking zones with cast stainless steel burners, and weld-free 304 stainless steel construction round out what makes this the best grill Blaze has ever built.


5 Reasons to Choose This Package

01

Digital Precision

Real-time digital temperature readouts and two included meat probes eliminate guesswork. Monitor grill temp and protein temp simultaneously without opening the lid.

02

Rotisserie Kit Included

Dedicated 10,000 BTU rear burner plus complete rotisserie kit in the box. Not a $200 add-on β€” standard equipment on the best grill Blaze makes.

03

Taller Hood Clearance

Increased interior height handles beer can chicken, standing rib roasts, and full rotisserie birds without the lid making contact.

04

6 Components, One Order

Every island component you need ships together at package pricing. Same 304 stainless steel, same design language, same Blaze quality.

05

Lifetime Warranty on What Matters

Grill, side burner, access door, and trash drawer all carry Blaze's lifetime warranty. One brand, one claim process, built to last.

Package Contents & Model Numbers

All Components Included
Blaze LTE PRO 32-Inch Gas Grill NG: BLZ-4LTEPRO-NG LP: BLZ-4LTEPRO-LP
Premium LTE+ Double Side Burner NG: BLZ-SB2-LTE3-NG LP: BLZ-SB2-LTE3-LP
24-Inch Outdoor Refrigerator BLZ-SSRF-5.5
32-Inch Double Access Door BLZ-AD32-R-SC
Trash & Recycling Drawer BLZ-TREC-DRW-H
Grill Cover 4LTEPROBICV
Rotisserie Kit Included with Grill
Taco Rack Included with Grill

Technical Documentation & Warranty

Warranty Coverage by Component

Grill & Side Burner: Lifetime warranty on control valves, cooking grids, stainless steel housing, burners, flame tamers, heat zone separators, and all stainless steel components. Electrical and ignition components covered for 1 year. Must be registered within 30 days. Side burner control valves warranted for 15 years.

Access Door & Trash Drawer: Lifetime warranty against defects in manufacturing and workmanship.

Refrigerator: 1-year warranty including compressor.

Grill Cover: 30-day warranty against defects in manufacturing and workmanship.


Specs & Dimensions

Blaze LTE PRO 6-Piece 32-Inch Outdoor Kitchen Package

Grill Configuration
Manufacturer Blaze Outdoor Products
Class Premium
Collection Blaze LTE PRO
Fuel Type Natural Gas & Propane (Both Orifices Included)
Configuration Built-In
Size Category Medium (27 – 33 Inches)
Grill Performance
Main Burners 4 Cast Stainless Steel (14,000 BTU Each)
Rear Rotisserie Burner 1 (10,000 BTU)
Total BTU (Main) 56,000 BTU
Total BTU (All Burners) 66,000 BTU
Main Grilling Area 535 Sq. Inches
Secondary Grilling Area 180 Sq. Inches
Total Grilling Area 715 Sq. Inches
Cooking Grid Dimensions 29ΒΌ" Γ— 18"
Cooking Grate Material Stainless Steel (Thicker PRO Grates)
Heat Zones 4 Independent Zones
Controls Digital Screen with Real-Time Readout
Meat Probes 2 Included
Rotisserie Kit Included (Motor, Spit, Forks)
Taco Rack Included
Spring Assisted Hood Yes
Thermometer Digital
Grill Lights Internal / External (LED)
Grill Cutout Dimensions
Cutout Width 30ΒΌ"
Cutout Depth 21ΒΌ"
Cutout Height 9Β½"
Power Requirement 110V
Refrigerator
Size 24 Inches
Capacity 152 Cans
Material 304-Grade Stainless Steel
Controls Digital Thermostat with Temperature Display
Lighting White LED Interior
Outdoor Rated Yes
Access Door
Size 32 Inches (Double)
Opening Dimensions 28β…œ" W Γ— 18" H
Features Soft Close Hinges, Paper Towel Holder
Trash & Recycling Drawer
Configuration Double (Roll-Out)
Bin Size Two 42-Quart Removable Bins
Side Burner
Configuration Double (Two Independent Burners)
BTU Output 24,000 BTU Total (12,000 Each)
Material Brass Plated Burners, Stainless Steel Housing
Materials & Construction
Stainless Steel Grade 304 (All Components)
Primary Color Stainless Steel
Grill Construction Weld-Free, Double-Lined Hood
Made in USA No
Commercial No
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.