Placeholder Artisan Professional 32" Freestanding Gas Grill W/ Marine Armour — BBQ Kitchen Pros
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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience

Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Rotisserie & Marine Armour

by Artisan
$5,428.50
+ Free Shipping
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Free Cover + 10% Off at Checkout (Use code: BBQ10)

Artisan Professional 32-Inch Freestanding Grill With Marine Armour


Key Features 

    • Marine Armour Ceramic Coating: Offers top-tier protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion.
    • Three 304 Stainless Steel U-Burners: Provides 60,000 BTUs, ensuring even heat distribution across your grilling surface, so your BBQ favorites cook perfectly without undercooked or over-charred spots.
    • Grill Hood Lift Assist System: Features a hidden spiral torsion mechanism for smooth and effortless hood opening, enhancing your grilling experience.
    • Seamless, Double-Walled Hood: Optimized for heat retention, maintaining consistent temperatures for evenly cooked, flavorful meals.
    • Control Panel Air Cooking Curtain: Innovative air curtain technology keeps the control panel cool, adding an extra layer of safety during high-heat grilling.
    • 110V Electronic Ignition with Heat-Protected Wiring: Ensures reliable and quick start-ups, with heat-protected wiring for added durability.
    • Two-Position Adjustable Warming Rack: Adds versatility to your grilling setup, offering space to keep food warm or toast buns, and can be tucked away when not needed.
    • 718 Sq. Inches Total Grilling Space: Ample space to grill up to 22 burgers at once, ideal for hosting and entertaining large gatherings.
    • Stainless Steel Non-Stick Cooking Grates: Non-stick grates ensure effortless food release and simplify post-grill cleanup.
    • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
    • 15,000 BTU Power Infrared Burner: Provides intense, even heat for perfectly cooked rotisserie chicken, roasted pork, or tender kebabs, enhancing flavors and textures.
    • Artisan Rotisserie Kit: Equipped with a strong 50-lb torque motor for cooking up to 25 lb. of food, ensuring even and consistent cooking, perfect for large roasts and poultry.
    • Fully-Adjustable Brass Valves: Allows precise control over flame intensity, catering to various cooking requirements from high-heat searing to gentle roasting.
    • 1/2-Inch Thick Ceramic Briquettes: Ensures even heat distribution for perfect searing, with a self-cleaning design that simplifies maintenance.
    • LED Lights on Gas Controls: Built-in blue LED lights on gas knobs provide a sleek, professional look for your outdoor grill area.
    • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, hand-welded for superior quality.
    • Artisan 32" Fully Functional Grill Cart: Offers stainless steel durability with locking caster wheels, ample double storage below, removable side shelves, and a slide-out propane storage shelf.

Artisan Professional Freestanding Grills: American-Made Grilling

Elevate your backyard or patio grilling game with the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Rotisserie & Marine Armour. This freestanding grill upholds its American reputation with superior craftsmanship and high-quality design and components. This premium grill is more than just a BBQ; it's the heartbeat of your backyard entertaining, representing a tradition of quality and durability. Proudly made in the USA, it embodies the spirit of American craftsmanship. Constructed entirely with Commercial-Grade 304, 18-8 Stainless Steel, this grill is the Titan of Toughness, built to last and withstand the elements. Its heavy-duty heli-arc hand-welded seams give it a sleek, smooth look, ensuring not only durability but also a flawless finish. Engineered to last, this grill is crafted to be the enduring heart of your backyard BBQ feasts, promising years of smoky flavors and grilled masterpieces.

The Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Rotisserie & Marine Armour is the perfect mobile grilling addition to your outdoor entertaining, bringing ultimate BBQ grilling versatility to your backyard or patio. This grill features a spacious 718 sq. inches of grilling surface area, allowing you to cook multiple BBQ favorites at once and entertain large gatherings of friends and family. The main grilling area is 530 sq. inches, accommodating up to 22 burgers at once. Above the main grilling area is a warming rack with 188 sq. inches, perfect for toasting buns or making savory garlic bread while your steak below releases its flavor, creating a BBQ masterpiece.

Equipped with a 15,000 BTU built-in infrared back burner, the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Marine Armour offers ultimate versatility in outdoor cooking. Easily control the temperature right from your air-cooled control panel for precise adjustments, perfect for making rotisserie chicken in your backyard. Artisan Grills includes the Artisan Heavy-Duty Rotisserie Kit with the Artisan Professional Series, allowing you to slow-roast tender, flavorful, and evenly cooked meats. The heavy-duty rotisserie kit can handle multiple types of meat at once with a 50-lb torque motor that turns up to 25 lbs. smoothly and easily. Made from durable stainless steel, this rotisserie kit includes a heavy-duty motor, spit rod, two forks, and a counterbalance to securely hold your favorite slow-roasted dishes. No more store-bought rotisserie chicken cooked in the morning – make the perfect tender, juicy, and flavorful rotisserie chicken right from your backyard.

Artisan Professional 32-Inch Grill Equipped with Unmatched U-Burner Grill Performance

Enhance your grilling prowess with the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Rotisserie & Marine Armour. Featuring three powerful 304 Series Stainless Steel U-Burners, each delivering 20,000 BTUs (60,000 Total BTUs), this grill ensures consistent, high heat across your entire grilling surface. The unique U-shape design maximizes your cooking area, providing even heat distribution thanks to dual rows of double-lance ports on each burner. Say goodbye to undercooked or over-charred spots and hello to BBQ perfection with evenly cooked favorites every time.

Achieve precise temperature control with the Artisan Professional grill's fully adjustable brass valves. These durable valves and redesigned stainless steel knobs offer effortless precision, allowing you to fine-tune your grilling experience. Whether you're slow-cooking tender ribs or searing steaks to perfection, you hold the key to mastering outdoor cooking with ultimate control and versatility.

The double-walled insulated grill hood of the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Marine Armour ensures optimal heat retention for consistent cooking. This sleek, durable hood traps heat inside, maintaining a steady temperature that guarantees juicy, flavorful results. It also prevents heat discoloration, even at high temperatures, ensuring your grill remains pristine while delivering the perfect sear. Experience effortless grilling with the Heavy-Duty Spiral Torsion Grill Hood Lift Assist System. This system makes the grill hood feel practically weightless, opening smoothly every time. Designed to resist rust and wear, it ensures years of reliable use with a handle that feels comfortable in your hand. Focus on grilling perfection without the hassle of struggling with the hood.

The 1/2-Inch Thick Ceramic Briquettes in the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Marine Armour provide consistent, radiant heat for perfect searing. These durable briquettes distribute heat evenly across the entire grilling surface and are easy to maintain. Simply flip the tray to clean using the grill's own heat, saving you time and effort. The heavy-duty stainless steel non-stick grill grates ensure effortless food release and easy cleanup. Featuring an electro-polished finish, these grates handle everything from delicate fish to juicy steaks with ease. The robust grill grate rods guarantee even cooking across your entire grilling surface, making every BBQ masterpiece perfectly grilled from corner to corner.

Maximize your grilling space with the two-position adjustable warming rack. Crafted from durable stainless steel, it offers a convenient spot to keep sides warm or toast buns. When not in use, it tucks away to provide more grilling area for large BBQ favorites. Enjoy perfectly timed, warm accompaniments to your grilled masterpieces. Ignite the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Rotisserie & Marine Armour with confidence using the 110V Electronic Ignition System. Heat-protected wiring encased in 600°F heat-resistant silicone sleeves and shielded by a silicone boot ensures quick and reliable start-ups every time. This advanced system sets a new standard for ignition safety and heat durability.

The Control Panel Air Cooking Curtain keeps the control panel and bull-nose cool, even during high-heat grilling. This innovative airflow design ensures you can comfortably adjust settings on your grill, protecting both you and the grill's technology. Experience the ultimate in user safety and convenience with this thoughtful feature from Artisan. Experience unparalleled protection with Marine Armour Ceramic Coating. This revolutionary coating offers maximum defense against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Applied as a clear, liquid ceramic, it transforms into a glass-like finish that resists solvents, acids, and alkalis, ensuring your grill and outdoor appliances remain pristine. The hand-applied, four-step process provides a lifetime of protection with just once-a-year maintenance.

Includes Artisan Professional Grill Cart 

Designed for effortless mobility, the Artisan 32-Inch Stainless Grill Cart is your perfect grilling companion. Built entirely from 304 Stainless Steel, this cart is engineered to withstand wear and tear, offering superior weather protection for years. It features dual removable 12 5/8" stainless steel side shelves, providing ample space for prepping and plating your BBQ creations. No need for additional tables; everything you need is right at your fingertips. When you're done grilling, the shelves can be easily removed for compact storage.

Underneath your 32-inch Artisan Grill, spacious double access doors provide ideal storage for your gas tank and grilling accessories. The slide-out gas tank holder on the right ensures easy access for gas changes and secures the tank during relocation. Equipped with four locking caster wheels, this grill cart offers easy mobility around your patio or backyard and can be securely locked in place for safe grilling. With the Artisan Professional 32-Inch 3-Burner Freestanding Gas Grill With Marine Armour, all your storage and grilling needs are met.

Marine Armour Ceramic Coating for Ultimate Outdoor Protection

Marine Armour is a groundbreaking ceramic coating solution designed to protect your outdoor appliances for a lifetime. This clear, liquid ceramic coating is perfect for outdoor cooking enthusiasts, providing superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Once applied, it transforms into a glass-like finish that resists solvents, acids, and alkalis, keeping your grill, accessories, and outdoor refrigeration units in pristine condition for longer.

Outdoor living spaces are exposed to dirt, contaminants, and harsh environmental conditions, causing irreversible damage. Marine Armour acts as a protective barrier, filling even the tiniest pores and creating a non-absorbent, glass-like finish. This ensures that your outdoor cooking area remains unblemished and easy to maintain regardless of weather conditions. The application of Marine Armour is a hand-applied, four-step process that, with just annual maintenance, offers a lifetime of protection for your outdoor cooking products. Transform your patio into a BBQ haven with the Artisan Professional 32-Inch 3-Burner Freestanding Gas Grill With Marine Armour. From slow-roasted rotisserie delights to perfectly seared burgers, this grill will elevate your grilling skills and make you the envy of aspiring chefs everywhere.


Manufacturer Information

Click here for the Owner Manual

Click here for the Spec Sheet


Warranty Information

Artisan's commitment to quality is underscored by our robust warranty coverage. We assure the integrity of our stainless steel burners for a generous fifteen (15) years, guaranteeing them against material and workmanship defects. The resilience of the stainless steel body, lid, and housing components is backed for ten (10) years. For the stainless steel ceramic briquette trays, we provide a solid three (3) year warranty. Additionally, the ignition system, rotisserie motor, and built-in thermometer come with a one (1) year warranty. Please note, labor costs are not covered under this warranty.


Order now with free shipping!

Artisan Professional 32" Freestanding Gas Grill With Marine Armour

Model 
  • ARTP-32C-NG
  • ARTP-32C-LP
Collection Professional Series
Fuel Type
  • Propane
  • Natural Gas 
Configuration Freestanding / Portable 
Material 304 Grade Stainless Steel
Marine Armour Ceramic Coating Included
Number of Burners  3
Width 57.375"
Depth 26.31"
Height 49"
Weight 270 lbs.
Grilling Surface Total BTUs 60,000 BTUs
Per Burner BTUs 20,000 BTUs
Burner Material 304 Stainless Steel 
Infrared Back Burner  Included
Infrared Back Burner BTUs 15,000 BTUs
Heat Zone Separators None
Grilling Area Dimensions 29 7/16" X 18"
Total Grilling Area 718 Sq. Inches
Main Grilling Area 530 Sq. Inches
Warming Rack Grilling Area 188 Sq. Inches
Burger Count 22 Burgers
Grill Grate Material Non-Stick Stainless Steel
Flame Tamer 1/2" Ceramic Briquettes
Burner Type U-Burners (w/ double lance ports on three sides)
Ignition Type 110V Ignition System
Flash Tubes None
Pull-Out Grease Tray Included
Spring Assisted Hood Yes
Temperature Gauge  Analog
Grill Lights Included
Internal Grill Lights Two (2) Built-in Halogen Lights
Gas Control Lights Blue LED Lights
Cart Material 304 Stainless Steel
Cart Shelves 12 5/8" Dual Removable Side Shelves
Cart Storage Cabinet 32" Double Access Door 
Cart Wheels Four (4) Locking Caster Wheels
Gas Tank Pull-Out Shelf Included
Cart Ventilation (Louvers) Included
Made in the US Yes
Warranty
  • U-Burners: 15 Years
  • Stainless Components: 10 Years
  • Ceramic Briquettes: 3 Years
  • Ignition/Thermometer: 1 Year 

This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

Shipping & Delivery Details

Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    • Product Reviews
    • Site Reviews
    12/27/2021
    Daniel W.
    United States
    High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
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    Daniel W.
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    High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
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    10/12/2021
    David C.
    United States
    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
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    David C.
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    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    05/18/2021
    Bob T.
    United States
    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
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    05/18/2021
    Bob T.
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    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
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    05/03/2021
    Mark M.
    United States
    excellent service
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    04/09/2021
    Steve B.
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    Great service and sales!! Will order another from them for sure!!
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    Steve B.
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    Great service and sales!! Will order another from them for sure!!
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    02/25/2021
    Mark M.
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    Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
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    02/25/2021
    Mark M.
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    Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
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    02/01/2021
    bryant k.
    United States
    It's fantastic!
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    bryant k.
    United States
    It's fantastic!
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    01/29/2021
    Sarah K.
    United States
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
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    01/29/2021
    Sarah K.
    United States
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
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    12/22/2020
    Jeff K.
    United States
    Incredible smoker/grill that is built with high quality materials.
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    12/22/2020
    Jeff K.
    United States
    Incredible smoker/grill that is built with high quality materials.
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    12/01/2020
    Brian S.
    United States
    I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
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    Great. We are ordering more from you
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    Lee L.
    United States
    after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
    Memphis VG0002S Elite 69" Stainless Steel Freestanding Wood Fire Pellet Grill w/ Wifi
    09/09/2019
    Justin A.
    United States
    Very responsive by phone and email. Pleasure to do business with.
    Fast Eddys Cookshack FEC100 Pellet Smoker Oven
    09/09/2019
    Justin A.
    United States
    Very responsive by phone and email. Pleasure to do business with.
    Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
    05/15/2019
    Ken H.
    United States
    Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
    Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
    05/09/2019
    Michelle F.
    United States
    This was a replacement and it works great!
    Cookshack PV530 Universal Meat Probe
    01/10/2019
    Becki T.
    United States
    I never used it, it was a gift he asked for.
    Louisiana Grills 20 Pound Hopper Extension
    09/13/2018
    Michael R.
    United States
    Bought it for my uncle. He absolutely loves it!
    Green Mountain Grills Davy Crockett Tailgater Pellet Grill Bonus Package
    REVIEWS

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    Artisan Professional 32-Inch Freestanding Grill With Marine Armour


    Key Features 

      • Marine Armour Ceramic Coating: Offers top-tier protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion.
      • Three 304 Stainless Steel U-Burners: Provides 60,000 BTUs, ensuring even heat distribution across your grilling surface, so your BBQ favorites cook perfectly without undercooked or over-charred spots.
      • Grill Hood Lift Assist System: Features a hidden spiral torsion mechanism for smooth and effortless hood opening, enhancing your grilling experience.
      • Seamless, Double-Walled Hood: Optimized for heat retention, maintaining consistent temperatures for evenly cooked, flavorful meals.
      • Control Panel Air Cooking Curtain: Innovative air curtain technology keeps the control panel cool, adding an extra layer of safety during high-heat grilling.
      • 110V Electronic Ignition with Heat-Protected Wiring: Ensures reliable and quick start-ups, with heat-protected wiring for added durability.
      • Two-Position Adjustable Warming Rack: Adds versatility to your grilling setup, offering space to keep food warm or toast buns, and can be tucked away when not needed.
      • 718 Sq. Inches Total Grilling Space: Ample space to grill up to 22 burgers at once, ideal for hosting and entertaining large gatherings.
      • Stainless Steel Non-Stick Cooking Grates: Non-stick grates ensure effortless food release and simplify post-grill cleanup.
      • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
      • 15,000 BTU Power Infrared Burner: Provides intense, even heat for perfectly cooked rotisserie chicken, roasted pork, or tender kebabs, enhancing flavors and textures.
      • Artisan Rotisserie Kit: Equipped with a strong 50-lb torque motor for cooking up to 25 lb. of food, ensuring even and consistent cooking, perfect for large roasts and poultry.
      • Fully-Adjustable Brass Valves: Allows precise control over flame intensity, catering to various cooking requirements from high-heat searing to gentle roasting.
      • 1/2-Inch Thick Ceramic Briquettes: Ensures even heat distribution for perfect searing, with a self-cleaning design that simplifies maintenance.
      • LED Lights on Gas Controls: Built-in blue LED lights on gas knobs provide a sleek, professional look for your outdoor grill area.
      • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, hand-welded for superior quality.
      • Artisan 32" Fully Functional Grill Cart: Offers stainless steel durability with locking caster wheels, ample double storage below, removable side shelves, and a slide-out propane storage shelf.

    Artisan Professional Freestanding Grills: American-Made Grilling

    Elevate your backyard or patio grilling game with the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Rotisserie & Marine Armour. This freestanding grill upholds its American reputation with superior craftsmanship and high-quality design and components. This premium grill is more than just a BBQ; it's the heartbeat of your backyard entertaining, representing a tradition of quality and durability. Proudly made in the USA, it embodies the spirit of American craftsmanship. Constructed entirely with Commercial-Grade 304, 18-8 Stainless Steel, this grill is the Titan of Toughness, built to last and withstand the elements. Its heavy-duty heli-arc hand-welded seams give it a sleek, smooth look, ensuring not only durability but also a flawless finish. Engineered to last, this grill is crafted to be the enduring heart of your backyard BBQ feasts, promising years of smoky flavors and grilled masterpieces.

    The Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Rotisserie & Marine Armour is the perfect mobile grilling addition to your outdoor entertaining, bringing ultimate BBQ grilling versatility to your backyard or patio. This grill features a spacious 718 sq. inches of grilling surface area, allowing you to cook multiple BBQ favorites at once and entertain large gatherings of friends and family. The main grilling area is 530 sq. inches, accommodating up to 22 burgers at once. Above the main grilling area is a warming rack with 188 sq. inches, perfect for toasting buns or making savory garlic bread while your steak below releases its flavor, creating a BBQ masterpiece.

    Equipped with a 15,000 BTU built-in infrared back burner, the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Marine Armour offers ultimate versatility in outdoor cooking. Easily control the temperature right from your air-cooled control panel for precise adjustments, perfect for making rotisserie chicken in your backyard. Artisan Grills includes the Artisan Heavy-Duty Rotisserie Kit with the Artisan Professional Series, allowing you to slow-roast tender, flavorful, and evenly cooked meats. The heavy-duty rotisserie kit can handle multiple types of meat at once with a 50-lb torque motor that turns up to 25 lbs. smoothly and easily. Made from durable stainless steel, this rotisserie kit includes a heavy-duty motor, spit rod, two forks, and a counterbalance to securely hold your favorite slow-roasted dishes. No more store-bought rotisserie chicken cooked in the morning – make the perfect tender, juicy, and flavorful rotisserie chicken right from your backyard.

    Artisan Professional 32-Inch Grill Equipped with Unmatched U-Burner Grill Performance

    Enhance your grilling prowess with the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Rotisserie & Marine Armour. Featuring three powerful 304 Series Stainless Steel U-Burners, each delivering 20,000 BTUs (60,000 Total BTUs), this grill ensures consistent, high heat across your entire grilling surface. The unique U-shape design maximizes your cooking area, providing even heat distribution thanks to dual rows of double-lance ports on each burner. Say goodbye to undercooked or over-charred spots and hello to BBQ perfection with evenly cooked favorites every time.

    Achieve precise temperature control with the Artisan Professional grill's fully adjustable brass valves. These durable valves and redesigned stainless steel knobs offer effortless precision, allowing you to fine-tune your grilling experience. Whether you're slow-cooking tender ribs or searing steaks to perfection, you hold the key to mastering outdoor cooking with ultimate control and versatility.

    The double-walled insulated grill hood of the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Marine Armour ensures optimal heat retention for consistent cooking. This sleek, durable hood traps heat inside, maintaining a steady temperature that guarantees juicy, flavorful results. It also prevents heat discoloration, even at high temperatures, ensuring your grill remains pristine while delivering the perfect sear. Experience effortless grilling with the Heavy-Duty Spiral Torsion Grill Hood Lift Assist System. This system makes the grill hood feel practically weightless, opening smoothly every time. Designed to resist rust and wear, it ensures years of reliable use with a handle that feels comfortable in your hand. Focus on grilling perfection without the hassle of struggling with the hood.

    The 1/2-Inch Thick Ceramic Briquettes in the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Marine Armour provide consistent, radiant heat for perfect searing. These durable briquettes distribute heat evenly across the entire grilling surface and are easy to maintain. Simply flip the tray to clean using the grill's own heat, saving you time and effort. The heavy-duty stainless steel non-stick grill grates ensure effortless food release and easy cleanup. Featuring an electro-polished finish, these grates handle everything from delicate fish to juicy steaks with ease. The robust grill grate rods guarantee even cooking across your entire grilling surface, making every BBQ masterpiece perfectly grilled from corner to corner.

    Maximize your grilling space with the two-position adjustable warming rack. Crafted from durable stainless steel, it offers a convenient spot to keep sides warm or toast buns. When not in use, it tucks away to provide more grilling area for large BBQ favorites. Enjoy perfectly timed, warm accompaniments to your grilled masterpieces. Ignite the Artisan Professional 32-Inch 3 Burner Freestanding Gas Grill With Rotisserie & Marine Armour with confidence using the 110V Electronic Ignition System. Heat-protected wiring encased in 600°F heat-resistant silicone sleeves and shielded by a silicone boot ensures quick and reliable start-ups every time. This advanced system sets a new standard for ignition safety and heat durability.

    The Control Panel Air Cooking Curtain keeps the control panel and bull-nose cool, even during high-heat grilling. This innovative airflow design ensures you can comfortably adjust settings on your grill, protecting both you and the grill's technology. Experience the ultimate in user safety and convenience with this thoughtful feature from Artisan. Experience unparalleled protection with Marine Armour Ceramic Coating. This revolutionary coating offers maximum defense against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Applied as a clear, liquid ceramic, it transforms into a glass-like finish that resists solvents, acids, and alkalis, ensuring your grill and outdoor appliances remain pristine. The hand-applied, four-step process provides a lifetime of protection with just once-a-year maintenance.

    Includes Artisan Professional Grill Cart 

    Designed for effortless mobility, the Artisan 32-Inch Stainless Grill Cart is your perfect grilling companion. Built entirely from 304 Stainless Steel, this cart is engineered to withstand wear and tear, offering superior weather protection for years. It features dual removable 12 5/8" stainless steel side shelves, providing ample space for prepping and plating your BBQ creations. No need for additional tables; everything you need is right at your fingertips. When you're done grilling, the shelves can be easily removed for compact storage.

    Underneath your 32-inch Artisan Grill, spacious double access doors provide ideal storage for your gas tank and grilling accessories. The slide-out gas tank holder on the right ensures easy access for gas changes and secures the tank during relocation. Equipped with four locking caster wheels, this grill cart offers easy mobility around your patio or backyard and can be securely locked in place for safe grilling. With the Artisan Professional 32-Inch 3-Burner Freestanding Gas Grill With Marine Armour, all your storage and grilling needs are met.

    Marine Armour Ceramic Coating for Ultimate Outdoor Protection

    Marine Armour is a groundbreaking ceramic coating solution designed to protect your outdoor appliances for a lifetime. This clear, liquid ceramic coating is perfect for outdoor cooking enthusiasts, providing superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Once applied, it transforms into a glass-like finish that resists solvents, acids, and alkalis, keeping your grill, accessories, and outdoor refrigeration units in pristine condition for longer.

    Outdoor living spaces are exposed to dirt, contaminants, and harsh environmental conditions, causing irreversible damage. Marine Armour acts as a protective barrier, filling even the tiniest pores and creating a non-absorbent, glass-like finish. This ensures that your outdoor cooking area remains unblemished and easy to maintain regardless of weather conditions. The application of Marine Armour is a hand-applied, four-step process that, with just annual maintenance, offers a lifetime of protection for your outdoor cooking products. Transform your patio into a BBQ haven with the Artisan Professional 32-Inch 3-Burner Freestanding Gas Grill With Marine Armour. From slow-roasted rotisserie delights to perfectly seared burgers, this grill will elevate your grilling skills and make you the envy of aspiring chefs everywhere.


    Manufacturer Information

    Click here for the Owner Manual

    Click here for the Spec Sheet


    Warranty Information

    Artisan's commitment to quality is underscored by our robust warranty coverage. We assure the integrity of our stainless steel burners for a generous fifteen (15) years, guaranteeing them against material and workmanship defects. The resilience of the stainless steel body, lid, and housing components is backed for ten (10) years. For the stainless steel ceramic briquette trays, we provide a solid three (3) year warranty. Additionally, the ignition system, rotisserie motor, and built-in thermometer come with a one (1) year warranty. Please note, labor costs are not covered under this warranty.


    Order now with free shipping!

    Artisan Professional 32" Freestanding Gas Grill With Marine Armour

    Model 
    • ARTP-32C-NG
    • ARTP-32C-LP
    Collection Professional Series
    Fuel Type
    • Propane
    • Natural Gas 
    Configuration Freestanding / Portable 
    Material 304 Grade Stainless Steel
    Marine Armour Ceramic Coating Included
    Number of Burners  3
    Width 57.375"
    Depth 26.31"
    Height 49"
    Weight 270 lbs.
    Grilling Surface Total BTUs 60,000 BTUs
    Per Burner BTUs 20,000 BTUs
    Burner Material 304 Stainless Steel 
    Infrared Back Burner  Included
    Infrared Back Burner BTUs 15,000 BTUs
    Heat Zone Separators None
    Grilling Area Dimensions 29 7/16" X 18"
    Total Grilling Area 718 Sq. Inches
    Main Grilling Area 530 Sq. Inches
    Warming Rack Grilling Area 188 Sq. Inches
    Burger Count 22 Burgers
    Grill Grate Material Non-Stick Stainless Steel
    Flame Tamer 1/2" Ceramic Briquettes
    Burner Type U-Burners (w/ double lance ports on three sides)
    Ignition Type 110V Ignition System
    Flash Tubes None
    Pull-Out Grease Tray Included
    Spring Assisted Hood Yes
    Temperature Gauge  Analog
    Grill Lights Included
    Internal Grill Lights Two (2) Built-in Halogen Lights
    Gas Control Lights Blue LED Lights
    Cart Material 304 Stainless Steel
    Cart Shelves 12 5/8" Dual Removable Side Shelves
    Cart Storage Cabinet 32" Double Access Door 
    Cart Wheels Four (4) Locking Caster Wheels
    Gas Tank Pull-Out Shelf Included
    Cart Ventilation (Louvers) Included
    Made in the US Yes
    Warranty
    • U-Burners: 15 Years
    • Stainless Components: 10 Years
    • Ceramic Briquettes: 3 Years
    • Ignition/Thermometer: 1 Year 

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.