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Artisan Professional 29-Inch Countertop Outdoor Pizza Oven With Marine
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Free Shipping + No Sales Tax
Free Shipping + No Sales Tax

Artisan Professional 29-Inch Countertop Outdoor Pizza Oven With Marine Armour

by Artisan
SKU
$6,394.00
+ Free Shipping
Artisan Authorized Dealer Authorized Dealer

In Stock: Ship in 1-3 Days

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Artisan Pizza Oven With Marine Armour Upgrade


Key Features

  • Upgraded With Marine Armour Ceramic Coating: Provides maximum outdoor protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion.
  • Fast 15-Minute Preheat, 800ºF Capability: Achieve the ideal temperature for crispy Neapolitan pizzas, ready in under 90 seconds.
  • Versatile Temperature Control: Perfect for baking bread, roasting vegetables, and other precise cooking tasks.
  • 447 Sq. In. Cooking Space: Accommodates one large pizza or multiple dishes at once, ideal for gatherings.
  • High-Performance Stainless Steel U-Burner: Ensures consistent, high heat across the entire oven for evenly cooked meals.
  • 3/4-Inch Ceramic Slab Hearth and Ceiling: Provides intense, radiating heat for perfectly cooked pizzas.
  • Removable Stainless Steel Door: Maintains stable oven temperatures and offers easy access to your cooking space.
  • Solid Hot-Surface Ignition System: Quick start-ups eliminate waiting, making it easier to start cooking immediately.
  • Rear Burner for Accelerated Preheat Time: Strategically placed rear burner reduces preheat times, ensuring your oven is ready when you are.
  • Built-In Halogen Light: Allows you to monitor your cooking progress without losing heat.
  • Natural Air-Cooling Control Panel: Ensures safety and comfort when operating the oven controls.
  • Easy Installation with Rear Exhaust: Fits perfectly on the countertop of your outdoor kitchen, with effective ventilation to push heat and smoke away.
  • Accessible Cleaning with Removable Top: Simplifies maintenance for longevity and performance.
  • Heat-Protected Wiring: Safeguards the oven's electrical components for trouble-free operation.

Marine Grade Artisan Countertop Pizza Oven

The Artisan Professional 29-Inch Countertop Outdoor Pizza Oven with Marine Armour is the perfect compact outdoor oven for a variety of cooking options right in your outdoor kitchen. Designed to heat up quickly, this outdoor oven can reach 800°F within 15 minutes, allowing you to craft the perfect crispy-edged, pillowy-centered Neapolitan pizza in just 90 seconds. At the heart of this oven lies the 304 Series Stainless Steel U-Burner, designed for even heat and fierce temperatures, delivering up to 38,000 BTUs. The stainless U-burner creates maximum heat in your outdoor oven, allowing for high and precise controlled temperatures. The strategically placed rear burner accelerates preheat time, ensuring consistent warmth and evenly cooked dishes.

Versatile, Precision Temperature Control

This culinary powerhouse allows you to cook a variety of dishes with flexible, precision temperature control. Whether roasting a golden-brown chicken or searing a ribeye steak, this oven's adjustable controls transform your outdoor kitchen into an all-in-one cooking station. Equipped with a 3/4" thick high-quality ceramic slab hearth and ceiling, the Artisan oven provides intense, radiating heat for perfectly cooked pizzas and other dishes. Enjoy an authentic Italian pizzeria experience right in your backyard.

Spacious Interior Cooking Area

With 447 Sq. In. of cooking space, this oven can cook two small pizzas at once or one large pizza, perfect for family gatherings. Its spacious interior allows you to cook multiple dishes simultaneously, offering unlimited possibilities for your outdoor culinary adventures. The removable stainless steel front oven door securely holds in heat, maintaining precise temperatures for perfect cooking results. The bright halogen oven light ensures easy and safe visibility. The solid hot-surface ignition system provides an unwavering flame with the touch of a button, while the natural air-cooling plenum keeps the control panel cool and comfortable to use. The Artisan Professional 29-Inch Countertop Outdoor Pizza Oven with Marine Armour fits seamlessly on your countertop with a rear exhaust, maximizing space and ensuring efficient ventilation of heat and smoke for a comfortable cooking environment.

Marine Armour Ceramic Coating for Ultimate Outdoor Protection

Marine Armour is a revolutionary ceramic coating designed to enhance and protect your outdoor appliances. This clear, liquid ceramic coating provides superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Applied as a hand-applied, four-step process, Marine Armour transforms into a glass-like coating that resists solvents, acids, and alkalis, maintaining the pristine condition of your outdoor appliances. The Artisan Professional Outdoor Pizza Oven with Marine Armour ensures your cooking equipment remains unblemished and easy to maintain, turning every meal into a memorable event with the delicious sounds of sizzling pizza crusts and the joy of gathering with friends and family.


Manufacturer Information

Click here for the Owner's Manual

Click here for the Spec Sheet

Click here for the Parts List


Warranty 

 Artisan guarantees that the stainless steel burners will remain defect-free in materials and workmanship for fifteen (15) years. The stainless steel body, lid, and housing parts come with a ten (10) year warranty. Additionally, all parts (batteries excluded) and labor are covered under warranty for one (1) year.


Order now with free shipping!

Artisan Countertop Outdoor Pizza Oven With Marine Armour

Model  RTP-PZA
Configuration Countertop
Fuel Type
  • Propane 
  • Natural Gas
Exterior Material 304 Stainless Steel
Door Material Stainless Steel
Exterior Color Stainless Steel Finish
Marine Armour Ceramic Coating Included
Width 27.688"
Depth 30" 
Height 18.5" 
Interior Surface Material Refractory Ceramic Surface
Number of Burners 1
Burner Type U-Burner
Total BTUs 38,000
Burner Material 304 Stainless Steel 
Total Cooking Area 447 Square Inches
Pizza Count 1 Large Pizza
Max Temperature 800°F
Door Height 7"
Ignition Type Solid Hot-Surface Ignition
Internal Lights Built-In Halogen Light
Exhaust Rear Exhaust
Thermometer None
Adjustable Countertop Feet Included
Made in the USA Yes

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Artisan Pizza Oven With Marine Armour Upgrade


Key Features

  • Upgraded With Marine Armour Ceramic Coating: Provides maximum outdoor protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion.
  • Fast 15-Minute Preheat, 800ºF Capability: Achieve the ideal temperature for crispy Neapolitan pizzas, ready in under 90 seconds.
  • Versatile Temperature Control: Perfect for baking bread, roasting vegetables, and other precise cooking tasks.
  • 447 Sq. In. Cooking Space: Accommodates one large pizza or multiple dishes at once, ideal for gatherings.
  • High-Performance Stainless Steel U-Burner: Ensures consistent, high heat across the entire oven for evenly cooked meals.
  • 3/4-Inch Ceramic Slab Hearth and Ceiling: Provides intense, radiating heat for perfectly cooked pizzas.
  • Removable Stainless Steel Door: Maintains stable oven temperatures and offers easy access to your cooking space.
  • Solid Hot-Surface Ignition System: Quick start-ups eliminate waiting, making it easier to start cooking immediately.
  • Rear Burner for Accelerated Preheat Time: Strategically placed rear burner reduces preheat times, ensuring your oven is ready when you are.
  • Built-In Halogen Light: Allows you to monitor your cooking progress without losing heat.
  • Natural Air-Cooling Control Panel: Ensures safety and comfort when operating the oven controls.
  • Easy Installation with Rear Exhaust: Fits perfectly on the countertop of your outdoor kitchen, with effective ventilation to push heat and smoke away.
  • Accessible Cleaning with Removable Top: Simplifies maintenance for longevity and performance.
  • Heat-Protected Wiring: Safeguards the oven's electrical components for trouble-free operation.

Marine Grade Artisan Countertop Pizza Oven

The Artisan Professional 29-Inch Countertop Outdoor Pizza Oven with Marine Armour is the perfect compact outdoor oven for a variety of cooking options right in your outdoor kitchen. Designed to heat up quickly, this outdoor oven can reach 800°F within 15 minutes, allowing you to craft the perfect crispy-edged, pillowy-centered Neapolitan pizza in just 90 seconds. At the heart of this oven lies the 304 Series Stainless Steel U-Burner, designed for even heat and fierce temperatures, delivering up to 38,000 BTUs. The stainless U-burner creates maximum heat in your outdoor oven, allowing for high and precise controlled temperatures. The strategically placed rear burner accelerates preheat time, ensuring consistent warmth and evenly cooked dishes.

Versatile, Precision Temperature Control

This culinary powerhouse allows you to cook a variety of dishes with flexible, precision temperature control. Whether roasting a golden-brown chicken or searing a ribeye steak, this oven's adjustable controls transform your outdoor kitchen into an all-in-one cooking station. Equipped with a 3/4" thick high-quality ceramic slab hearth and ceiling, the Artisan oven provides intense, radiating heat for perfectly cooked pizzas and other dishes. Enjoy an authentic Italian pizzeria experience right in your backyard.

Spacious Interior Cooking Area

With 447 Sq. In. of cooking space, this oven can cook two small pizzas at once or one large pizza, perfect for family gatherings. Its spacious interior allows you to cook multiple dishes simultaneously, offering unlimited possibilities for your outdoor culinary adventures. The removable stainless steel front oven door securely holds in heat, maintaining precise temperatures for perfect cooking results. The bright halogen oven light ensures easy and safe visibility. The solid hot-surface ignition system provides an unwavering flame with the touch of a button, while the natural air-cooling plenum keeps the control panel cool and comfortable to use. The Artisan Professional 29-Inch Countertop Outdoor Pizza Oven with Marine Armour fits seamlessly on your countertop with a rear exhaust, maximizing space and ensuring efficient ventilation of heat and smoke for a comfortable cooking environment.

Marine Armour Ceramic Coating for Ultimate Outdoor Protection

Marine Armour is a revolutionary ceramic coating designed to enhance and protect your outdoor appliances. This clear, liquid ceramic coating provides superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Applied as a hand-applied, four-step process, Marine Armour transforms into a glass-like coating that resists solvents, acids, and alkalis, maintaining the pristine condition of your outdoor appliances. The Artisan Professional Outdoor Pizza Oven with Marine Armour ensures your cooking equipment remains unblemished and easy to maintain, turning every meal into a memorable event with the delicious sounds of sizzling pizza crusts and the joy of gathering with friends and family.


Manufacturer Information

Click here for the Owner's Manual

Click here for the Spec Sheet

Click here for the Parts List


Warranty 

 Artisan guarantees that the stainless steel burners will remain defect-free in materials and workmanship for fifteen (15) years. The stainless steel body, lid, and housing parts come with a ten (10) year warranty. Additionally, all parts (batteries excluded) and labor are covered under warranty for one (1) year.


Order now with free shipping!

Specs & Dimensions

Artisan Countertop Outdoor Pizza Oven With Marine Armour

Model  RTP-PZA
Configuration Countertop
Fuel Type
  • Propane 
  • Natural Gas
Exterior Material 304 Stainless Steel
Door Material Stainless Steel
Exterior Color Stainless Steel Finish
Marine Armour Ceramic Coating Included
Width 27.688"
Depth 30" 
Height 18.5" 
Interior Surface Material Refractory Ceramic Surface
Number of Burners 1
Burner Type U-Burner
Total BTUs 38,000
Burner Material 304 Stainless Steel 
Total Cooking Area 447 Square Inches
Pizza Count 1 Large Pizza
Max Temperature 800°F
Door Height 7"
Ignition Type Solid Hot-Surface Ignition
Internal Lights Built-In Halogen Light
Exhaust Rear Exhaust
Thermometer None
Adjustable Countertop Feet Included
Made in the USA Yes
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.