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Alfresco 28-Inch 6.7 Cu. Ft. Outdoor Refrigerator w/ Marine Armour
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Alfresco 28-Inch 6.7 Cu. Ft. Outdoor Rated Compact Refrigerator w/ Marine Armour

SKU
$5,499.00
+ Free Shipping
Alfresco Authorized Dealer Authorized Dealer

Includes Upgraded Marine Armour Ceramic Coating Learn More

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Alfresco PolarCore Outdoor Refrigerator w/ Marine Armour


Key Features

  • 6.77 Cu. Ft. PolarCore™ Capacity — Expansive single-door storage for beverages, food, or entertaining essentials.
  • Marine Armour Protection — Ceramic coating for ultimate saltwater protection for coastal environments
  • All 304 Stainless Steel Construction inside and out for extreme durability in all weather conditions.
  • Smooth-Gliding, Self-Closing Roll-Out Shelves that adjust for customizable storage and convenience.
  • Door-Activated LED Accent Lighting with adjustable color and intensity for visibility and style.
  • User-Friendly Digital Control with a bright display for precise temperature adjustments.
  • Wide Temperature Range adjustable from 33ÂşF to 50ÂşF, perfect for food, beverages, or chilled storage.
  • Flash Recovery Cooling quickly restores internal temperature after frequent door openings.
  • Variable Speed Compressor (780–1800 BTUH) for deep cooling efficiency and quiet performance.
  • Fan-Driven Fin Evaporator System circulates air evenly, preventing hot spots and ensuring consistent cooling.
  • Front-Bottom Ventilation for both freestanding and built-in installations.
  • Door Lock Included with right-hinged design (field-reversible).
  • Available Finishes in 10 standard colors, 206 custom RAL shades, or panel-ready models (AR-28PR).
  • ETL Certified for safety and performance.

Professional-Grade Cooling Built for the Outdoors

The Alfresco PolarCore™ 28-Inch Outdoor Refrigerator is built from the ground up for outdoor living. With a generous 6.77 cubic feet of PolarCore™ capacity, this refrigerator ensures you always have space for platters, beverages, condiments, and side dishes—without running back inside. Unlike standard fridges, this unit is engineered with all 304 stainless steel inside and out, meaning it won’t rust, warp, or break down from exposure to rain, salt air, or intense sun. It keeps your outdoor kitchen looking sleek and professional year after year.

Even Cooling with Fan-Driven Performance

Unlike cheaper cold plate refrigerators that leave hot and cold spots, Alfresco’s commercial fan-driven fin evaporator system circulates cold air evenly through the entire cabinet. No matter where you place your drinks, produce, or meats, everything cools at the same rate. Combined with the variable speed compressor (780–1800 BTUH), this system delivers powerful cooling during high demand while operating quietly and efficiently when less power is needed. This not only saves energy but ensures dependable cooling even in extreme outdoor heat.

Flash Recovery Cooling for Entertaining

Outdoor entertaining means doors are constantly opening and closing. That’s where Alfresco’s Flash Recovery Cooling System shines—it quickly restores the ideal internal temperature as soon as the door is closed. Whether you’re grabbing mixers for cocktails, food for the grill, or passing out cold drinks, this rapid cooling system ensures everything stays safe and perfectly chilled without wasting energy. It’s a feature built specifically for active, high-traffic outdoor kitchens.

Flexible Design for Every Outdoor Space

This refrigerator adapts to your setup with front-bottom ventilation, making it perfect for built-in installations under your counter or as a freestanding fridge. Its field-reversible stainless-steel door offers a wide 170° swing, so you can choose the hinge direction that fits your kitchen layout best. For added peace of mind, the integrated door lock ensures your food, drinks, and kegged beverages are secure at all times.

Lighting, Controls & Finishes That Impress

Alfresco combines functionality with flair. Door-activated LED interior lighting lets you see clearly at night, with adjustable colors and brightness to create the perfect entertaining mood. A digital control panel makes adjusting temperatures simple, while the 33ºF to 50ºF range gives you flexibility for everything from chilling wine to storing meats safely. And because outdoor kitchens are as much about design as performance, this refrigerator comes in 10 standard colors, 206 RAL custom shades, and panel-ready options—letting you match your refrigerator seamlessly with your cabinetry and appliances.


Marine Armour Ceramic Coating for Superior Marine Environment Protection

 Marine Armour is a revolutionary new ceramic coating solution specially designed to enhance and protect your outdoor appliances for a lifetime. This innovative clear, liquid ceramic coating is a game-changer for anyone who loves outdoor cooking and entertaining. Crafted to guard against any outdoor environment, Marine Armour gives you superior protection against harsh weather, oxidization, UV rays, staining, and saltwater corrosion. Its unique formulation, when applied, transforms into a glass-like coating that effectively resists solvents, acids, and alkalis. This means that your grill, accessories, and outdoor refrigeration units are shielded against staining, aging, and minor scuff marks, while maintaining their pristine condition for longer.

Outdoor living spaces are constantly exposed to dirt, contaminants, and the relentless forces of nature. These elements can cause irreversible damage to your outdoor surfaces. Marine Armour steps in as a protective barrier, filling even the tiniest pores on these surfaces and creating a non-absorbent, glass-like finish. This ensures that no matter the weather or environmental conditions, your outdoor cooking area remains unblemished and easy to maintain. Application of Marine Armour is a hand-applied, four-step process that, with just once-a-year maintenance, offers a lifetime of protection for your outdoor cooking products.


Manufacturer Information

Click here for the Owner's Manual

Click here for the Spec Sheet


Alfresco Outdoor Refrigerator

Model (SKU) AR-28 / AR-28PR (Panel Ready)
Configuration Built-in or Freestanding
Orientation Vertical
Collection PolarCore™
Material 304 Stainless Steel (Inside & Out)
Marine Ceramic Armour Included
Primary Color Stainless Steel / Custom Colors Available
Width 34 9/16"
Depth 29 9/16"
Height 27 3/4"
Cut Out Width 28 1/2"
Cut Out Depth 23 3/8"
Cut Out Height 35"
Weight 246 lbs.
Total Capacity 6.77 Cu. Ft.
Number of Doors 1
Door Type Single Access Door
Door Swing Opening 170°
Door Hinge Field Reversible
Door Lock Included
Shelf Material Stainless Steel Roll-Out Shelves
Number of Shelves 2 Adjustable
Cooling System Variable Speed Compressor (780–1800 BTUH)
Cooling Type Forced-Air, Fan-Driven Fin Evaporator
Temperature Range 33ºF – 50ºF
Flash Recovery Cooling Included
Defrost Type Automatic
Lighting Door-Activated Multi-Color LED
Ventilation Front-Bottom Venting
Electrical 115V, 2.1 Amps, NEMA 5-15 Plug
Power Cord Length 8 Ft.
Certifications ETL Certified
Finish Options 10 Standard Colors / 206 RAL Custom Colors / Panel Ready

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Shop Alfresco Grills

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Alfresco PolarCore Outdoor Refrigerator w/ Marine Armour


Key Features

  • 6.77 Cu. Ft. PolarCore™ Capacity — Expansive single-door storage for beverages, food, or entertaining essentials.
  • Marine Armour Protection — Ceramic coating for ultimate saltwater protection for coastal environments
  • All 304 Stainless Steel Construction inside and out for extreme durability in all weather conditions.
  • Smooth-Gliding, Self-Closing Roll-Out Shelves that adjust for customizable storage and convenience.
  • Door-Activated LED Accent Lighting with adjustable color and intensity for visibility and style.
  • User-Friendly Digital Control with a bright display for precise temperature adjustments.
  • Wide Temperature Range adjustable from 33ÂşF to 50ÂşF, perfect for food, beverages, or chilled storage.
  • Flash Recovery Cooling quickly restores internal temperature after frequent door openings.
  • Variable Speed Compressor (780–1800 BTUH) for deep cooling efficiency and quiet performance.
  • Fan-Driven Fin Evaporator System circulates air evenly, preventing hot spots and ensuring consistent cooling.
  • Front-Bottom Ventilation for both freestanding and built-in installations.
  • Door Lock Included with right-hinged design (field-reversible).
  • Available Finishes in 10 standard colors, 206 custom RAL shades, or panel-ready models (AR-28PR).
  • ETL Certified for safety and performance.

Professional-Grade Cooling Built for the Outdoors

The Alfresco PolarCore™ 28-Inch Outdoor Refrigerator is built from the ground up for outdoor living. With a generous 6.77 cubic feet of PolarCore™ capacity, this refrigerator ensures you always have space for platters, beverages, condiments, and side dishes—without running back inside. Unlike standard fridges, this unit is engineered with all 304 stainless steel inside and out, meaning it won’t rust, warp, or break down from exposure to rain, salt air, or intense sun. It keeps your outdoor kitchen looking sleek and professional year after year.

Even Cooling with Fan-Driven Performance

Unlike cheaper cold plate refrigerators that leave hot and cold spots, Alfresco’s commercial fan-driven fin evaporator system circulates cold air evenly through the entire cabinet. No matter where you place your drinks, produce, or meats, everything cools at the same rate. Combined with the variable speed compressor (780–1800 BTUH), this system delivers powerful cooling during high demand while operating quietly and efficiently when less power is needed. This not only saves energy but ensures dependable cooling even in extreme outdoor heat.

Flash Recovery Cooling for Entertaining

Outdoor entertaining means doors are constantly opening and closing. That’s where Alfresco’s Flash Recovery Cooling System shines—it quickly restores the ideal internal temperature as soon as the door is closed. Whether you’re grabbing mixers for cocktails, food for the grill, or passing out cold drinks, this rapid cooling system ensures everything stays safe and perfectly chilled without wasting energy. It’s a feature built specifically for active, high-traffic outdoor kitchens.

Flexible Design for Every Outdoor Space

This refrigerator adapts to your setup with front-bottom ventilation, making it perfect for built-in installations under your counter or as a freestanding fridge. Its field-reversible stainless-steel door offers a wide 170° swing, so you can choose the hinge direction that fits your kitchen layout best. For added peace of mind, the integrated door lock ensures your food, drinks, and kegged beverages are secure at all times.

Lighting, Controls & Finishes That Impress

Alfresco combines functionality with flair. Door-activated LED interior lighting lets you see clearly at night, with adjustable colors and brightness to create the perfect entertaining mood. A digital control panel makes adjusting temperatures simple, while the 33ºF to 50ºF range gives you flexibility for everything from chilling wine to storing meats safely. And because outdoor kitchens are as much about design as performance, this refrigerator comes in 10 standard colors, 206 RAL custom shades, and panel-ready options—letting you match your refrigerator seamlessly with your cabinetry and appliances.


Marine Armour Ceramic Coating for Superior Marine Environment Protection

 Marine Armour is a revolutionary new ceramic coating solution specially designed to enhance and protect your outdoor appliances for a lifetime. This innovative clear, liquid ceramic coating is a game-changer for anyone who loves outdoor cooking and entertaining. Crafted to guard against any outdoor environment, Marine Armour gives you superior protection against harsh weather, oxidization, UV rays, staining, and saltwater corrosion. Its unique formulation, when applied, transforms into a glass-like coating that effectively resists solvents, acids, and alkalis. This means that your grill, accessories, and outdoor refrigeration units are shielded against staining, aging, and minor scuff marks, while maintaining their pristine condition for longer.

Outdoor living spaces are constantly exposed to dirt, contaminants, and the relentless forces of nature. These elements can cause irreversible damage to your outdoor surfaces. Marine Armour steps in as a protective barrier, filling even the tiniest pores on these surfaces and creating a non-absorbent, glass-like finish. This ensures that no matter the weather or environmental conditions, your outdoor cooking area remains unblemished and easy to maintain. Application of Marine Armour is a hand-applied, four-step process that, with just once-a-year maintenance, offers a lifetime of protection for your outdoor cooking products.


Manufacturer Information

Click here for the Owner's Manual

Click here for the Spec Sheet


Specs & Dimensions

Alfresco Outdoor Refrigerator

Model (SKU) AR-28 / AR-28PR (Panel Ready)
Configuration Built-in or Freestanding
Orientation Vertical
Collection PolarCore™
Material 304 Stainless Steel (Inside & Out)
Marine Ceramic Armour Included
Primary Color Stainless Steel / Custom Colors Available
Width 34 9/16"
Depth 29 9/16"
Height 27 3/4"
Cut Out Width 28 1/2"
Cut Out Depth 23 3/8"
Cut Out Height 35"
Weight 246 lbs.
Total Capacity 6.77 Cu. Ft.
Number of Doors 1
Door Type Single Access Door
Door Swing Opening 170°
Door Hinge Field Reversible
Door Lock Included
Shelf Material Stainless Steel Roll-Out Shelves
Number of Shelves 2 Adjustable
Cooling System Variable Speed Compressor (780–1800 BTUH)
Cooling Type Forced-Air, Fan-Driven Fin Evaporator
Temperature Range 33ºF – 50ºF
Flash Recovery Cooling Included
Defrost Type Automatic
Lighting Door-Activated Multi-Color LED
Ventilation Front-Bottom Venting
Electrical 115V, 2.1 Amps, NEMA 5-15 Plug
Power Cord Length 8 Ft.
Certifications ETL Certified
Finish Options 10 Standard Colors / 206 RAL Custom Colors / Panel Ready
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.