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Blaze LBM 3-Pc 25-Inch Outdoor Kitchen Starter Package
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Free Shipping + No Sales Tax
Free Shipping + No Sales Tax

Blaze LBM 3 Pc 25-in Gas Grill Outdoor Kitchen Package

by Blaze
SKU BLZ-3LBM-NG-3PC-SC
Save 21%
Original Price $2,389.95
Current Price $1,897.00
+ Free Shipping
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Blaze Prelude LBM 3-Piece 25-Inch Gas Outdoor Kitchen Starter Package | 304 Stainless Steel Built-In Grill, Access Door & Cover

The smallest footprint in the Blaze lineup β€” and the lowest entry point into a real outdoor kitchen. Three pieces: a 25-inch grill, a 25-inch access door, and a grill cover. Three commercial-grade 16-gauge 304 stainless steel tube burners push 42,000 BTU across 558 square inches of cooking space. Heavy-duty 8mm stainless steel rod cooking grates deliver searing performance that has no business existing at this price. The access door matches in 304 stainless steel and bevel design. CSA certified for residential and commercial use. Available in both natural gas and propane.

Cooking Power

βœ“ 42,000 BTU β€” 3 SS Tube Burners
βœ“ 558 Sq. In. Total Cooking Area
βœ“ 8mm SS Rod Cooking Grates
βœ“ Heat Zone Separators

Starter Package

βœ“ 25-Inch Built-In Grill
βœ“ 25-Inch Double Access Door
βœ“ Water-Resistant Grill Cover
βœ“ Add Components Anytime

Build Quality

βœ“ 304-Grade Stainless Steel
βœ“ Lifetime Residential Warranty
βœ“ 3-Year Commercial Warranty
βœ“ CSA Certified

What's In The Box β€” All 3 Pieces:

  • Blaze Prelude LBM 25-Inch Gas Grill (BLZ-3LBM): Three commercial-quality 16-gauge 304 stainless steel tube burners deliver 14,000 BTU each β€” 42,000 BTU total across 417 square inches of primary cooking space (558 total with the 141 sq. in. warming rack). Heavy-duty 8mm stainless steel rod cooking grates hold thermal mass for defined sear marks. Push-and-turn flame-thrower primary ignition with backup flash tube secondary ignition and cross-tubes. Heat zone separators divide the firebox for multi-zone cooking. Flame stabilizing grid minimizes flare-ups. Double-lined hood prevents discoloration. Full-width drip tray. CSA certified for residential and commercial use.
  • 25-Inch Double Access Door (BLZ-AD25-R-SC): Commercial-grade 304 stainless steel with Blaze's rounded bevel design. Double-lined construction with soft-close hinges and straight handles. Opening dimensions: 18ΒΎ" W Γ— 17β…ž" H. Lifetime warranty.
  • Grill Cover: Water-resistant vinyl with felt backing that won't scratch stainless steel. 30-day warranty.

The Smallest Footprint. The Smartest Starting Point.

Not every outdoor kitchen needs a 40-inch grill. Some islands are built into balconies, small patios, rooftop decks, or pool house alcoves where a 32-inch cutout doesn't fit. Some buyers are building their first outdoor kitchen and want to start with the grill β€” the component that actually cooks β€” before committing to a full suite of accessories. This package exists for both.

At 25 inches, the LBM fits a 23ΒΌ-inch cutout. That's narrow enough for compact island builds where every inch of countertop matters. But compact doesn't mean compromise. Three 16-gauge 304 stainless steel tube burners deliver the same 14,000 BTU per burner as the larger 32-inch LBM. The 8mm stainless steel rod cooking grates are identical β€” same diameter, same material, same thermal mass for sear marks. Heat zone separators still divide the firebox for multi-zone cooking. The dual ignition system β€” flame-thrower primary with flash tube backup and cross-tubes β€” is the same system across every LBM grill regardless of size.

The 25-inch access door matches the grill in 304 stainless steel and Blaze's rounded bevel design. Soft-close hinges. Straight handles. The opening is 18ΒΎ" wide β€” enough to access gas lines and store essential grilling tools. The grill cover protects the stainless steel between cooks.

When you're ready for more, every Blaze accessory matches this grill in finish, design, and steel grade. Add a refrigerator, side burner, or trash drawer individually β€” or step up to the LBM 4-piece or 7-piece 25-inch packages that bundle those components at package pricing.


5 Reasons to Start Here

01

Fits Where Others Don't

23ΒΌ-inch cutout width. Designed for compact islands, balconies, rooftop decks, and small patios where every inch of countertop matters.

02

8mm Rod Grates at This Price

Same heavy-duty stainless steel rod grates as the larger 32-inch LBM. More thermal mass for better sear marks than the stamped or wire grates on competing 25-inch grills.

03

Commercial Certified

CSA certified with a 3-year commercial warranty for apartments, hotels, condos, and shared-use outdoor spaces. Lifetime warranty for residential.

04

Dual Ignition System

Flame-thrower primary ignition with flash tube backup and cross-tubes for every burner. Two independent ignition paths mean a reliable flame every time.

05

Expand to Any LBM 25 Package

Add a refrigerator, side burner, or trash drawer individually. Or step up to the 4-piece or 7-piece LBM 25-inch package for bundle pricing on those components.

Package Contents & Model Numbers

All 3 Components Included
Blaze Prelude LBM 25-Inch Gas Grill NG: BLZ-3LBM-NG LP: BLZ-3LBM-LP
25-Inch Double Access Door BLZ-AD25-R-SC
25-Inch Grill Cover 3LBMBICV

Technical Documentation & Warranty

Download Grill Owner's Manual

Warranty Coverage by Component

Grill (Residential): Lifetime warranty on control valves, cooking grids, stainless steel housing, burners, flame tamers, heat zone separators, and all stainless steel components. Electrical and ignition components covered for 1 year. Must be registered within 30 days.

Grill (Commercial / Multi-User): 3-year warranty on stainless steel housing, burners, cooking grids, control valves, and manifold assemblies. 90-day warranty on all other components.

Access Door: Lifetime warranty against defects in manufacturing and workmanship.

Grill Cover: 30-day warranty against defects in manufacturing and workmanship.


Blaze Prelude LBM 3-Piece 25-Inch Outdoor Kitchen Package

Grill Configuration
Manufacturer Blaze Outdoor Products
Class Premium
Collection Blaze Prelude LBM
Fuel Type Natural Gas & Propane (Select at Purchase)
Configuration Built-In
Size Category Small (0 – 26 Inches)
Commercial Multi-User Yes (CSA Certified)
Grill Performance
Number of Burners 3 (16-Gauge 304 SS Tube)
BTU Per Burner 14,000 BTU
Total BTU 42,000 BTU
Main Grilling Area 417 Sq. Inches
Secondary Grilling Area 141 Sq. Inches
Total Grilling Area 558 Sq. Inches
Cooking Grid Dimensions 22β…œ" Γ— 18"
Cooking Grate Material 8mm Stainless Steel Rods
Heat Zone Separators Yes
Ignition System Flame-Thrower Primary + Flash Tube Secondary
Thermometer Analog
Grill Lights None
Rotisserie No
Spring Assisted Hood No
Burger Count 16
Grill Cutout Dimensions
Cutout Width 23ΒΌ"
Cutout Depth 21ΒΌ"
Cutout Height 8Β½"
Access Door
Size 25 Inches (Double)
Opening Dimensions 18ΒΎ" W Γ— 17β…ž" H
Features Soft Close Hinges, Straight Handles
Materials & Construction
Stainless Steel Grade 304 (All Components)
Primary Color Stainless Steel
Grill Hood Double-Lined
Made in USA No
CSA Certified Yes (ANSI Z21.58)

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Shop Blaze Grills

Delivering Smiles, One Customer at a Time

Matt was great from start to finish, of my purchase.Great communication, very fair price and quality product!

Victor L.

Very good!!!I highly recommend Matthew at BBQ kitchen pros. He is so nice and very informative.

Denise M.

Have not used the product yet but the purchase was very easy and bbq kitchen pros were super helpful. I would definitely recommend using them

Todd E.

Matt was very helpful in tracking down the items I needed and getting them sent to me as quickly as possible! Will definitely do business with them again!

Aaron W.

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the ownerβ€”20 years’ of real expertise.

Description

Blaze Prelude LBM 3-Piece 25-Inch Gas Outdoor Kitchen Starter Package | 304 Stainless Steel Built-In Grill, Access Door & Cover

The smallest footprint in the Blaze lineup β€” and the lowest entry point into a real outdoor kitchen. Three pieces: a 25-inch grill, a 25-inch access door, and a grill cover. Three commercial-grade 16-gauge 304 stainless steel tube burners push 42,000 BTU across 558 square inches of cooking space. Heavy-duty 8mm stainless steel rod cooking grates deliver searing performance that has no business existing at this price. The access door matches in 304 stainless steel and bevel design. CSA certified for residential and commercial use. Available in both natural gas and propane.

Cooking Power

βœ“ 42,000 BTU β€” 3 SS Tube Burners
βœ“ 558 Sq. In. Total Cooking Area
βœ“ 8mm SS Rod Cooking Grates
βœ“ Heat Zone Separators

Starter Package

βœ“ 25-Inch Built-In Grill
βœ“ 25-Inch Double Access Door
βœ“ Water-Resistant Grill Cover
βœ“ Add Components Anytime

Build Quality

βœ“ 304-Grade Stainless Steel
βœ“ Lifetime Residential Warranty
βœ“ 3-Year Commercial Warranty
βœ“ CSA Certified

What's In The Box β€” All 3 Pieces:

  • Blaze Prelude LBM 25-Inch Gas Grill (BLZ-3LBM): Three commercial-quality 16-gauge 304 stainless steel tube burners deliver 14,000 BTU each β€” 42,000 BTU total across 417 square inches of primary cooking space (558 total with the 141 sq. in. warming rack). Heavy-duty 8mm stainless steel rod cooking grates hold thermal mass for defined sear marks. Push-and-turn flame-thrower primary ignition with backup flash tube secondary ignition and cross-tubes. Heat zone separators divide the firebox for multi-zone cooking. Flame stabilizing grid minimizes flare-ups. Double-lined hood prevents discoloration. Full-width drip tray. CSA certified for residential and commercial use.
  • 25-Inch Double Access Door (BLZ-AD25-R-SC): Commercial-grade 304 stainless steel with Blaze's rounded bevel design. Double-lined construction with soft-close hinges and straight handles. Opening dimensions: 18ΒΎ" W Γ— 17β…ž" H. Lifetime warranty.
  • Grill Cover: Water-resistant vinyl with felt backing that won't scratch stainless steel. 30-day warranty.

The Smallest Footprint. The Smartest Starting Point.

Not every outdoor kitchen needs a 40-inch grill. Some islands are built into balconies, small patios, rooftop decks, or pool house alcoves where a 32-inch cutout doesn't fit. Some buyers are building their first outdoor kitchen and want to start with the grill β€” the component that actually cooks β€” before committing to a full suite of accessories. This package exists for both.

At 25 inches, the LBM fits a 23ΒΌ-inch cutout. That's narrow enough for compact island builds where every inch of countertop matters. But compact doesn't mean compromise. Three 16-gauge 304 stainless steel tube burners deliver the same 14,000 BTU per burner as the larger 32-inch LBM. The 8mm stainless steel rod cooking grates are identical β€” same diameter, same material, same thermal mass for sear marks. Heat zone separators still divide the firebox for multi-zone cooking. The dual ignition system β€” flame-thrower primary with flash tube backup and cross-tubes β€” is the same system across every LBM grill regardless of size.

The 25-inch access door matches the grill in 304 stainless steel and Blaze's rounded bevel design. Soft-close hinges. Straight handles. The opening is 18ΒΎ" wide β€” enough to access gas lines and store essential grilling tools. The grill cover protects the stainless steel between cooks.

When you're ready for more, every Blaze accessory matches this grill in finish, design, and steel grade. Add a refrigerator, side burner, or trash drawer individually β€” or step up to the LBM 4-piece or 7-piece 25-inch packages that bundle those components at package pricing.


5 Reasons to Start Here

01

Fits Where Others Don't

23ΒΌ-inch cutout width. Designed for compact islands, balconies, rooftop decks, and small patios where every inch of countertop matters.

02

8mm Rod Grates at This Price

Same heavy-duty stainless steel rod grates as the larger 32-inch LBM. More thermal mass for better sear marks than the stamped or wire grates on competing 25-inch grills.

03

Commercial Certified

CSA certified with a 3-year commercial warranty for apartments, hotels, condos, and shared-use outdoor spaces. Lifetime warranty for residential.

04

Dual Ignition System

Flame-thrower primary ignition with flash tube backup and cross-tubes for every burner. Two independent ignition paths mean a reliable flame every time.

05

Expand to Any LBM 25 Package

Add a refrigerator, side burner, or trash drawer individually. Or step up to the 4-piece or 7-piece LBM 25-inch package for bundle pricing on those components.

Package Contents & Model Numbers

All 3 Components Included
Blaze Prelude LBM 25-Inch Gas Grill NG: BLZ-3LBM-NG LP: BLZ-3LBM-LP
25-Inch Double Access Door BLZ-AD25-R-SC
25-Inch Grill Cover 3LBMBICV

Technical Documentation & Warranty

Download Grill Owner's Manual

Warranty Coverage by Component

Grill (Residential): Lifetime warranty on control valves, cooking grids, stainless steel housing, burners, flame tamers, heat zone separators, and all stainless steel components. Electrical and ignition components covered for 1 year. Must be registered within 30 days.

Grill (Commercial / Multi-User): 3-year warranty on stainless steel housing, burners, cooking grids, control valves, and manifold assemblies. 90-day warranty on all other components.

Access Door: Lifetime warranty against defects in manufacturing and workmanship.

Grill Cover: 30-day warranty against defects in manufacturing and workmanship.


Specs & Dimensions

Blaze Prelude LBM 3-Piece 25-Inch Outdoor Kitchen Package

Grill Configuration
Manufacturer Blaze Outdoor Products
Class Premium
Collection Blaze Prelude LBM
Fuel Type Natural Gas & Propane (Select at Purchase)
Configuration Built-In
Size Category Small (0 – 26 Inches)
Commercial Multi-User Yes (CSA Certified)
Grill Performance
Number of Burners 3 (16-Gauge 304 SS Tube)
BTU Per Burner 14,000 BTU
Total BTU 42,000 BTU
Main Grilling Area 417 Sq. Inches
Secondary Grilling Area 141 Sq. Inches
Total Grilling Area 558 Sq. Inches
Cooking Grid Dimensions 22β…œ" Γ— 18"
Cooking Grate Material 8mm Stainless Steel Rods
Heat Zone Separators Yes
Ignition System Flame-Thrower Primary + Flash Tube Secondary
Thermometer Analog
Grill Lights None
Rotisserie No
Spring Assisted Hood No
Burger Count 16
Grill Cutout Dimensions
Cutout Width 23ΒΌ"
Cutout Depth 21ΒΌ"
Cutout Height 8Β½"
Access Door
Size 25 Inches (Double)
Opening Dimensions 18ΒΎ" W Γ— 17β…ž" H
Features Soft Close Hinges, Straight Handles
Materials & Construction
Stainless Steel Grade 304 (All Components)
Primary Color Stainless Steel
Grill Hood Double-Lined
Made in USA No
CSA Certified Yes (ANSI Z21.58)
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.