Placeholder Alfresco ALXE 56-Inch Built-In Gas Grill w/ Side Burner - Marine Grade — BBQ Kitchen Pros
Skip to content
Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience

Alfresco ALXE 56-Inch Built-In Deluxe Grill With Marine Armour, Sear Zone, Rotisserie, And Side Burner

$13,108.50
+ Free Shipping
Contact Options

No Sales Tax (except NY)

Family Operated with 20 Years Experience!

Call For Best Pricing!  (888) 678-3530

Leaves our warehouse in 1-3 business days.

Alfresco ALXE 56 Grill With Marine Armour, Sear Zone, Rotisserie And Side Burner 


Key Features

    • Marine Armour: Experience the ultimate outdoor defense against extreme weather, oxidation, UV rays, stains, and saltwater corrosion.
    • ACCUFIRE Heat 3 U-Burner System: Industry leading high-heat precision and even distribution, & extreme durability 18SR stainless steel for peak grilling excellence.
    • 40,000 Total BTUs Built-in Double Side Burner: For instant grilling versatility for your favorite side dishes, boiling water, simmering sauces, and more.
    • SEAR ZONE Infrared Cooking: Ability to reach 1500ºF in just 4 minutes, cooking 50% faster, reducing flare-ups. and delivering unmatched searing.
    • MEGA-DRIVE Built-In Rotisserie System: For quiet, power ultra-roasting from the smallest to largest of BBQ favorites.
    • 18,500 BTU Infrared Rotisserie Burner: Giving you 1500°F of roasting power for ultimate rotisserie versatility or cooking large entrees. 
    • Signature Taste Smoking System: Built-in drawer that smokes at 200°F across your entire grilling surface for an authentic smoked flavor, unlike any competitor.
    • Electro-Polished Non-Stick Grates: Provides 3/8-Inch rounded cooking grates allowing you to grill with perfect sear marks the most delicate of BBQ favorites. 
    • 707 Sq. Inches Total Grilling Space: With ample space to grill up to 32 burgers at once, it's ideal for hosting and entertaining large gatherings.
    • Thick Refractive Ceramic Briquettes: Provide consistent, even heat for the perfect sear, and their innovative self-cleaning design simplifies grilling cleaning.
    • Control Panel Air Cooking Curtain: The innovative air curtain keeps the control panel cool, providing an extra layer of safety during high-heat grilling.
    • 110V Electronic Ignition with Heat-Protected Wiring: A reliable and quick grill start-up every time, while the heat-protected wiring gives an added layer of durability.
    • Three-Position Adjustable Warming Rack: Adds versatility to your grilling setup, providing space to keep food warm or toast buns, and can be tucked away when not needed.
    • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
    • Grill Hood Lift Assist System: Equipped with a hidden spiral torsion mechanism to allow for smooth, effortless opening of the grill hood, adding ease to your grilling experience.
    • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, perfectly hand-welded for superior quality.
    • Grill Cover Included: Keep your grill clean and pristine when finished using.

Alfresco ALXE 56 Gas Grill: The King of Outdoor Cooking

Elevate your patio to a culinary paradise with the Alfresco ALXE 56-inch Built-In Gas Deluxe Grill, complete with Rotisserie and Side Burner. This all-encompassing grill makes separate side burners, smokers, and rotisseries redundant, offering a luxurious, all-in-one grilling solution. At 56 inches, it's more than just a grill; it's a comprehensive outdoor cooking station that puts your entire recipe book at your fingertips.

The sheer size of this grill sets it apart as the zenith of outdoor cooking, blending size with unmatched grilling prowess. It features a vast grilling area measuring 37 1/4 inches wide x 19 inches deep (707 square inches main grilling area), offering abundant space for any grilling task. Whether you're catering to large backyard gatherings with up to 32 burgers or simultaneously juggling multiple BBQ classics, this grill handles it all with ease, redefining what it means to grill outdoors. 

In addition, this grill features ultra-outdoor protection with an upgrade ceramic coating, Marine Armour. Marine Armour is the perfect grill upgrade if you live near the coast or marine environments, or face harsh winters and weather. This protective ceramic coating is lifetime protection, giving you sleek stainless shine while you grill in luxury with Alfresco Grills.

Marine Protected Alfresco ALXE-56 Grill: Perfect Grates for Perfect Steaks

For grilling delicate items like fish or vegetables, the Electro-Polished Non-Stick Cooking Grates are indispensable. These 3/8-inch rounded stainless steel grates offer unparalleled versatility for any grilling task. Whether you're handling small veggies, sticky BBQ ribs, or searing the perfect ribeye, these expansive grates ensure you grill like a pro every time. Adjacent to these grates are the V-shaped Flavorizer Searing Grates, specially designed for your Sear Zone. They excel in capturing natural juices, fats, and flavors, vaporizing them to infuse your dishes with unmatched caramelized taste, perfect for achieving that steakhouse quality right at home.

Underneath these high-performance grates lie the Refractive Ceramic Flat Top Pyramid Shaped Briquettes, engineered for even heat distribution across your entire grilling area. They not only protect your burners but also significantly reduce grease flare-ups. This thoughtful design ensures the elimination of hot and cold spots on your grill, facilitating evenly cooked meals every time. Plus, each briquette tray is easily removable, simplifying the cleanup process after grilling on your expansive Alfresco 56-inch Freestanding Gas Grill with Side Burner.

Sear, Simmer, Sizzle: Alfresco 56’s ACCUFIRE Burner Mastery

Nestled beneath the premium cooking grates of your Alfresco grill lies its powerhouse, the ACCUFIRE Heat U-Burner System. Comprising three high-performance burners made from a robust blend of stainless steel and titanium, this system is crafted to endure high heat without a hitch. These advanced burners boast 27,500 BTUs each, summing up to a total of 82,500 BTUs of grilling power, making them ideal for high-heat cooking or precisely controlled temperature, whatever your recipe demands. The unique U-shaped design and multi-fuel port system ensure even heat distribution across your grilling surface, banishing uneven cooking and guaranteeing BBQ grilling perfection with every use. Visualize grilling steaks to perfection, achieving even cooking and mouth-watering flavors consistently.

On the left side of your Alfresco 56-inch Freestanding Gas Grill With Side Burner is another remarkable feature: the SEAR ZONE Infrared Cooking system. This powerhouse delivers 27,500 BTUs of intense heat, capable of reaching a staggering 1500ºF in mere minutes. This ultra-high temperature allows for 50% faster cooking, significantly reducing flare-ups. Its potent searing capabilities lock in juices swiftly, ensuring that your ribs, burgers, or steaks have that irresistible, perfectly crusted exterior and a succulently tender interior, mimicking the results of professional steakhouse grilling right in your backyard.

Rotisserie Reimagined: Alfresco Grills’ MEGA-DRIVE System

Alfresco designs every element to perfection featuring the MEGA-DRIVE Built-In Rotisserie System, giving you ultra-roasting power and handling everything from chicken to large roasts with ease and precision. This chain-driven, whisper-quiet rotisserie kit system is designed for flawless rotisserie cooking without the hassle of assembling or worrying about your rotisserie kit breaking down. The powerful chain-driven system blows away competition in motor strength handling at up to 120 lbs. to handle large cookouts for the entire neighborhood. Paired with 18,500 BTU Infrared Rotisserie Burners, that deliver a powerful 1500°F roasting capability, ideal for a slow-roasted, evenly cooked whole chicken that's crispy on the outside and juicy inside. Easily adjust each infrared burner independently to the right from the front of your gas control panel for precision temperatures to match your ideal cooking temperature for chicken, veggies, kabobs, and more. No more buying store-bought rotisserie chicken that was made hours ago, cooking the perfect juicy tender chicken right in your backyard. 

AXLE 56 Series Versatile Outdoor Cooking Side Kick

Beside the expansive main grilling area of your grill sits a dual integrated side burner, a perfect complement to your large-scale cooking. This brings an additional 40,000 BTUs of power, divided evenly between two brass burners. Each burner produces 20,000 BTUs, offering the flexibility to simultaneously prepare two distinct side dishes. Whether it's gently simmering a garlic butter sauce for a seafood entrée or quickly boiling corn on the cob to accompany your steaks, these side burners handle it all.

Giving you precision control is in your hands with each burner's independent gas controls, conveniently located on the main grill's control panel. This setup allows for precise heat adjustment – slow-cook a rich marinara sauce on one burner while rapidly blanching vegetables on the other. The side burner transforms your grill into an all-encompassing outdoor kitchen, ensuring you can manage an entire meal, from appetizers to mains to sides, in one outdoor culinary station. This feature significantly broadens your grilling repertoire, inviting you to experiment with a variety of dishes and cooking techniques that go well beyond traditional grilling.

Unlock the Smoke Secrets with Alfresco Grills

The Alfresco ALXE-56 versatility doesn't stop there with the Signature Taste Smoking System. Featuring a built-in drawer right below your gas controls that allows you to fill your smoker box with ease. This smoking system contains an independent burner that reaches up to 5,000 BTUs and can smoke at a consistent 200°F giving you that rich smoky flavor that is sure to impress friends and family. Unlike your typical smoker box, this smoking system contains a passageway that evenly distributes the smoke throughout the grilling surface to further enhance your smoker's authentic flavor. This means you can infuse your brisket or fish with that authentic smoky flavor that's usually reserved for professional BBQ pits.

Alfresco Grills Enhanced Grilling Safety

Safety is always a top priority, especially in high-heat grilling scenarios. That's why this grill incorporates an Industry First Control Panel Air Cooling Curtain. This innovative feature ensures that the control panel remains cool to the touch, even when the grill is operating at high temperatures. It creates a protective insulating barrier that provides ample airflow between the gas control panel and the grill's firebox, maintaining a safe and comfortable operating environment. Further enhancing safety and convenience is the 110V Electronic Ignition with Heat-Protected Wiring. This system guarantees quick and reliable ignition every time you grill. The ignition wires are shielded with a 600°F heat-resistant silicone sleeve, ensuring that the intense heat from grilling does not compromise your grill's functionality or safety.

Nighttime grilling is also made effortless and secure with the Dual Halogen Built-In Lights. These bright, built-in halogen lights, easily operated from the gas control panel, eliminate the need for external lighting solutions, providing ample illumination for evening grilling sessions. Equipped with the Grill Hood Lift Assist System is a testament to both safety and effortless convenience. This lifting system makes opening the heavy-duty grill hood effortless, adding a layer of ease to your grilling experience. Proudly Made in the USA, this feature not only symbolizes quality and durability but also ensures that your grilling experience is as enjoyable as it is safe.

Marine Armour Ceramic Coating for Superior Marine Environment Protection

Marine Armour is the revolutionary new ceramic coating solution, specially designed to enhance and protect your outdoor appliances for a lifetime. This innovative clear, liquid ceramic coating is a game-changer for anyone who loves outdoor cooking and entertainment. Crafted to guard against any outdoor environment, Marine Armour provides superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Its unique formulation, when applied, transforms into a glass-like coating that effectively resists solvents, acids, and alkalis. This means that your grill, accessories, and outdoor refrigeration units are shielded against staining, aging, and minor scuff marks, while maintaining their pristine condition for longer.

Outdoor living spaces are constantly exposed to dirt, contaminants, and the relentless forces of nature. These elements can cause irreversible damage to your outdoor surfaces. Marine Armour steps in as a protective barrier, filling even the tiniest pores on these surfaces and creating a non-absorbent, glass-like finish. This ensures that no matter the weather or environmental conditions, your outdoor cooking area remains unblemished and easy to maintain. Application of Marine Armour is a hand-applied, four-step process that, with just once-a-year maintenance, offers a lifetime of protection for your outdoor cooking products.


Manufacturer Information

Click here for the Care & Use Manual

Click here for the Spec Sheet

Click here for the Grill Parts List

Click here for Warranty Information


Warranty

Alfresco's commitment to quality is reflected in our warranty, ensuring that all stainless-steel components, including grill burners and round grates, are guaranteed against material and workmanship defects for the lifetime of the original buyer. The structural soundness of our stainless-steel briquette trays, grill grates, and drip pans is also assured, with a warranty covering defects in materials and workmanship for five years. Within the first two years from the date of purchase, Alfresco covers all parts and labor for repairs or replacements of any part found to be defective. Furthermore, all other grill components, such as igniters, are covered under warranty for one year, with two years of included labor. For comprehensive details, please refer to the manufacturer's manual regarding full warranty information.


Alfresco Learning Center


Order now with free shipping!

 

Alfresco ALXE 56-Inch Built-In Gas Deluxe Grill With Sear Zone, Rotisserie, And Side Burner 

Models (SKU)
Configuration Built-In 
Fuel Type Natural Gas (NG) or Propane (LP)
Collection ALXE
Exterior Material 304 Stainless Steel 
Marine Armour Included
Width 56"
Depth 26.81"
Height 26"
Weight 315 lbs
Main Burner Material 18-SR Stainless Steel + Titanium
Number of Burners 3 Burners
Burner Type 18SR - ACCUFIRE Heat System U-Burners
Total BTUs Per Burner 27,500 BTUs
Total Grilling BTUs 82,500 BTUs
Built-In Double Side Burner Included
Double Side Burner Total BTUs 40,000 BTUs (20,000 BTUs Per Burner)
Double Side Burner Material Brass
Warming Rack Type 3-Position Warming-Rack
Main Cooking Grid Material Stainless Steel
Main Cooking Grid Type Non-Stick Electro-Polished 3/8" Rounded Cooking Grate
Warming Rack Type 3-Position Warming-Rack
Cooking Grid Dimensions 37 1/4" X 19"
Main Grilling Area 707 Sq. Inches
Warming Rack Area 416 Sq. Inches
Total Grilling Area 1124 Sq. Inches
Burger Count 32
Sear Zone Burner Included
Sear Zone Burner Total BTUs 27,500 BTUs
Sear Cooking Grates V Shaped Stainless Steel Cooking Grates
Infrared Rotisserie Burner Included
Infrared Rotisserie BTUs 18,500 BTUs
Rotisserie Kit Included
Rotisserie Kit Type Integrated Mega-Drive Rotisserie System
Primary Ignition Type Push Button Ignition
Primary Ignition Power Source 110V AC
Flame Tamers Included
Flame Tamers Type Ceramic Briquettes
Heat Zone Separators No
Secondary Ignition System None
Signature Taste Integrated Smoking System Included
Signature Taste Integrated Smoking System Burner Total BTUs 5,000 BTUs
Spring Assisted Hood Yes
Thermometer Analog Thermometer on Grill Hood
Grill Lights Exterior/Interior Lighting Included
Exterior Lighting Type Amber Colored LED Lights on Gas Controls (Requires 110V Electrical Plug-in)
Interior Lighting Type Dual Built-In Halogen Lights (Requires 110V Electrical Plug-in)
Made in the USA Yes

 

This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

Shipping & Delivery Details

Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Select your Fuel Type
Select your Color
Select your Product Options
Chat and Call Buttons
Have A Question? Talk To A Pro!
  • Product Reviews
  • Site Reviews
12/27/2021
Daniel W.
United States
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
12/27/2021
Daniel W.
United States
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
10/12/2021
David C.
United States
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
10/12/2021
David C.
United States
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
05/18/2021
Bob T.
United States
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/18/2021
Bob T.
United States
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/03/2021
Mark M.
United States
excellent service
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
04/09/2021
Steve B.
United States
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
04/09/2021
Steve B.
United States
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
02/25/2021
Mark M.
United States
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/25/2021
Mark M.
United States
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/01/2020
Brian S.
United States
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
12/01/2020
Brian S.
United States
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
06/20/2020
Barbara K.
United States
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
06/20/2020
Barbara K.
United States
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
05/31/2020
Lee L.
United States
after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
Memphis VG0002S Elite 69" Stainless Steel Freestanding Wood Fire Pellet Grill w/ Wifi
09/09/2019
Justin A.
United States
Very responsive by phone and email. Pleasure to do business with.
Fast Eddys Cookshack FEC100 Pellet Smoker Oven
09/09/2019
Justin A.
United States
Very responsive by phone and email. Pleasure to do business with.
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
05/15/2019
Ken H.
United States
Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
05/09/2019
Michelle F.
United States
This was a replacement and it works great!
Cookshack PV530 Universal Meat Probe
01/10/2019
Becki T.
United States
I never used it, it was a gift he asked for.
Louisiana Grills 20 Pound Hopper Extension
09/13/2018
Michael R.
United States
Bought it for my uncle. He absolutely loves it!
Green Mountain Grills Davy Crockett Tailgater Pellet Grill Bonus Package
REVIEWS

Notify me when back in stock

Alfresco ALXE 56 Grill With Marine Armour, Sear Zone, Rotisserie And Side Burner 


Key Features

    • Marine Armour: Experience the ultimate outdoor defense against extreme weather, oxidation, UV rays, stains, and saltwater corrosion.
    • ACCUFIRE Heat 3 U-Burner System: Industry leading high-heat precision and even distribution, & extreme durability 18SR stainless steel for peak grilling excellence.
    • 40,000 Total BTUs Built-in Double Side Burner: For instant grilling versatility for your favorite side dishes, boiling water, simmering sauces, and more.
    • SEAR ZONE Infrared Cooking: Ability to reach 1500ºF in just 4 minutes, cooking 50% faster, reducing flare-ups. and delivering unmatched searing.
    • MEGA-DRIVE Built-In Rotisserie System: For quiet, power ultra-roasting from the smallest to largest of BBQ favorites.
    • 18,500 BTU Infrared Rotisserie Burner: Giving you 1500°F of roasting power for ultimate rotisserie versatility or cooking large entrees. 
    • Signature Taste Smoking System: Built-in drawer that smokes at 200°F across your entire grilling surface for an authentic smoked flavor, unlike any competitor.
    • Electro-Polished Non-Stick Grates: Provides 3/8-Inch rounded cooking grates allowing you to grill with perfect sear marks the most delicate of BBQ favorites. 
    • 707 Sq. Inches Total Grilling Space: With ample space to grill up to 32 burgers at once, it's ideal for hosting and entertaining large gatherings.
    • Thick Refractive Ceramic Briquettes: Provide consistent, even heat for the perfect sear, and their innovative self-cleaning design simplifies grilling cleaning.
    • Control Panel Air Cooking Curtain: The innovative air curtain keeps the control panel cool, providing an extra layer of safety during high-heat grilling.
    • 110V Electronic Ignition with Heat-Protected Wiring: A reliable and quick grill start-up every time, while the heat-protected wiring gives an added layer of durability.
    • Three-Position Adjustable Warming Rack: Adds versatility to your grilling setup, providing space to keep food warm or toast buns, and can be tucked away when not needed.
    • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
    • Grill Hood Lift Assist System: Equipped with a hidden spiral torsion mechanism to allow for smooth, effortless opening of the grill hood, adding ease to your grilling experience.
    • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, perfectly hand-welded for superior quality.
    • Grill Cover Included: Keep your grill clean and pristine when finished using.

Alfresco ALXE 56 Gas Grill: The King of Outdoor Cooking

Elevate your patio to a culinary paradise with the Alfresco ALXE 56-inch Built-In Gas Deluxe Grill, complete with Rotisserie and Side Burner. This all-encompassing grill makes separate side burners, smokers, and rotisseries redundant, offering a luxurious, all-in-one grilling solution. At 56 inches, it's more than just a grill; it's a comprehensive outdoor cooking station that puts your entire recipe book at your fingertips.

The sheer size of this grill sets it apart as the zenith of outdoor cooking, blending size with unmatched grilling prowess. It features a vast grilling area measuring 37 1/4 inches wide x 19 inches deep (707 square inches main grilling area), offering abundant space for any grilling task. Whether you're catering to large backyard gatherings with up to 32 burgers or simultaneously juggling multiple BBQ classics, this grill handles it all with ease, redefining what it means to grill outdoors. 

In addition, this grill features ultra-outdoor protection with an upgrade ceramic coating, Marine Armour. Marine Armour is the perfect grill upgrade if you live near the coast or marine environments, or face harsh winters and weather. This protective ceramic coating is lifetime protection, giving you sleek stainless shine while you grill in luxury with Alfresco Grills.

Marine Protected Alfresco ALXE-56 Grill: Perfect Grates for Perfect Steaks

For grilling delicate items like fish or vegetables, the Electro-Polished Non-Stick Cooking Grates are indispensable. These 3/8-inch rounded stainless steel grates offer unparalleled versatility for any grilling task. Whether you're handling small veggies, sticky BBQ ribs, or searing the perfect ribeye, these expansive grates ensure you grill like a pro every time. Adjacent to these grates are the V-shaped Flavorizer Searing Grates, specially designed for your Sear Zone. They excel in capturing natural juices, fats, and flavors, vaporizing them to infuse your dishes with unmatched caramelized taste, perfect for achieving that steakhouse quality right at home.

Underneath these high-performance grates lie the Refractive Ceramic Flat Top Pyramid Shaped Briquettes, engineered for even heat distribution across your entire grilling area. They not only protect your burners but also significantly reduce grease flare-ups. This thoughtful design ensures the elimination of hot and cold spots on your grill, facilitating evenly cooked meals every time. Plus, each briquette tray is easily removable, simplifying the cleanup process after grilling on your expansive Alfresco 56-inch Freestanding Gas Grill with Side Burner.

Sear, Simmer, Sizzle: Alfresco 56’s ACCUFIRE Burner Mastery

Nestled beneath the premium cooking grates of your Alfresco grill lies its powerhouse, the ACCUFIRE Heat U-Burner System. Comprising three high-performance burners made from a robust blend of stainless steel and titanium, this system is crafted to endure high heat without a hitch. These advanced burners boast 27,500 BTUs each, summing up to a total of 82,500 BTUs of grilling power, making them ideal for high-heat cooking or precisely controlled temperature, whatever your recipe demands. The unique U-shaped design and multi-fuel port system ensure even heat distribution across your grilling surface, banishing uneven cooking and guaranteeing BBQ grilling perfection with every use. Visualize grilling steaks to perfection, achieving even cooking and mouth-watering flavors consistently.

On the left side of your Alfresco 56-inch Freestanding Gas Grill With Side Burner is another remarkable feature: the SEAR ZONE Infrared Cooking system. This powerhouse delivers 27,500 BTUs of intense heat, capable of reaching a staggering 1500ºF in mere minutes. This ultra-high temperature allows for 50% faster cooking, significantly reducing flare-ups. Its potent searing capabilities lock in juices swiftly, ensuring that your ribs, burgers, or steaks have that irresistible, perfectly crusted exterior and a succulently tender interior, mimicking the results of professional steakhouse grilling right in your backyard.

Rotisserie Reimagined: Alfresco Grills’ MEGA-DRIVE System

Alfresco designs every element to perfection featuring the MEGA-DRIVE Built-In Rotisserie System, giving you ultra-roasting power and handling everything from chicken to large roasts with ease and precision. This chain-driven, whisper-quiet rotisserie kit system is designed for flawless rotisserie cooking without the hassle of assembling or worrying about your rotisserie kit breaking down. The powerful chain-driven system blows away competition in motor strength handling at up to 120 lbs. to handle large cookouts for the entire neighborhood. Paired with 18,500 BTU Infrared Rotisserie Burners, that deliver a powerful 1500°F roasting capability, ideal for a slow-roasted, evenly cooked whole chicken that's crispy on the outside and juicy inside. Easily adjust each infrared burner independently to the right from the front of your gas control panel for precision temperatures to match your ideal cooking temperature for chicken, veggies, kabobs, and more. No more buying store-bought rotisserie chicken that was made hours ago, cooking the perfect juicy tender chicken right in your backyard. 

AXLE 56 Series Versatile Outdoor Cooking Side Kick

Beside the expansive main grilling area of your grill sits a dual integrated side burner, a perfect complement to your large-scale cooking. This brings an additional 40,000 BTUs of power, divided evenly between two brass burners. Each burner produces 20,000 BTUs, offering the flexibility to simultaneously prepare two distinct side dishes. Whether it's gently simmering a garlic butter sauce for a seafood entrée or quickly boiling corn on the cob to accompany your steaks, these side burners handle it all.

Giving you precision control is in your hands with each burner's independent gas controls, conveniently located on the main grill's control panel. This setup allows for precise heat adjustment – slow-cook a rich marinara sauce on one burner while rapidly blanching vegetables on the other. The side burner transforms your grill into an all-encompassing outdoor kitchen, ensuring you can manage an entire meal, from appetizers to mains to sides, in one outdoor culinary station. This feature significantly broadens your grilling repertoire, inviting you to experiment with a variety of dishes and cooking techniques that go well beyond traditional grilling.

Unlock the Smoke Secrets with Alfresco Grills

The Alfresco ALXE-56 versatility doesn't stop there with the Signature Taste Smoking System. Featuring a built-in drawer right below your gas controls that allows you to fill your smoker box with ease. This smoking system contains an independent burner that reaches up to 5,000 BTUs and can smoke at a consistent 200°F giving you that rich smoky flavor that is sure to impress friends and family. Unlike your typical smoker box, this smoking system contains a passageway that evenly distributes the smoke throughout the grilling surface to further enhance your smoker's authentic flavor. This means you can infuse your brisket or fish with that authentic smoky flavor that's usually reserved for professional BBQ pits.

Alfresco Grills Enhanced Grilling Safety

Safety is always a top priority, especially in high-heat grilling scenarios. That's why this grill incorporates an Industry First Control Panel Air Cooling Curtain. This innovative feature ensures that the control panel remains cool to the touch, even when the grill is operating at high temperatures. It creates a protective insulating barrier that provides ample airflow between the gas control panel and the grill's firebox, maintaining a safe and comfortable operating environment. Further enhancing safety and convenience is the 110V Electronic Ignition with Heat-Protected Wiring. This system guarantees quick and reliable ignition every time you grill. The ignition wires are shielded with a 600°F heat-resistant silicone sleeve, ensuring that the intense heat from grilling does not compromise your grill's functionality or safety.

Nighttime grilling is also made effortless and secure with the Dual Halogen Built-In Lights. These bright, built-in halogen lights, easily operated from the gas control panel, eliminate the need for external lighting solutions, providing ample illumination for evening grilling sessions. Equipped with the Grill Hood Lift Assist System is a testament to both safety and effortless convenience. This lifting system makes opening the heavy-duty grill hood effortless, adding a layer of ease to your grilling experience. Proudly Made in the USA, this feature not only symbolizes quality and durability but also ensures that your grilling experience is as enjoyable as it is safe.

Marine Armour Ceramic Coating for Superior Marine Environment Protection

Marine Armour is the revolutionary new ceramic coating solution, specially designed to enhance and protect your outdoor appliances for a lifetime. This innovative clear, liquid ceramic coating is a game-changer for anyone who loves outdoor cooking and entertainment. Crafted to guard against any outdoor environment, Marine Armour provides superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Its unique formulation, when applied, transforms into a glass-like coating that effectively resists solvents, acids, and alkalis. This means that your grill, accessories, and outdoor refrigeration units are shielded against staining, aging, and minor scuff marks, while maintaining their pristine condition for longer.

Outdoor living spaces are constantly exposed to dirt, contaminants, and the relentless forces of nature. These elements can cause irreversible damage to your outdoor surfaces. Marine Armour steps in as a protective barrier, filling even the tiniest pores on these surfaces and creating a non-absorbent, glass-like finish. This ensures that no matter the weather or environmental conditions, your outdoor cooking area remains unblemished and easy to maintain. Application of Marine Armour is a hand-applied, four-step process that, with just once-a-year maintenance, offers a lifetime of protection for your outdoor cooking products.


Manufacturer Information

Click here for the Care & Use Manual

Click here for the Spec Sheet

Click here for the Grill Parts List

Click here for Warranty Information


Warranty

Alfresco's commitment to quality is reflected in our warranty, ensuring that all stainless-steel components, including grill burners and round grates, are guaranteed against material and workmanship defects for the lifetime of the original buyer. The structural soundness of our stainless-steel briquette trays, grill grates, and drip pans is also assured, with a warranty covering defects in materials and workmanship for five years. Within the first two years from the date of purchase, Alfresco covers all parts and labor for repairs or replacements of any part found to be defective. Furthermore, all other grill components, such as igniters, are covered under warranty for one year, with two years of included labor. For comprehensive details, please refer to the manufacturer's manual regarding full warranty information.


Alfresco Learning Center


Order now with free shipping!

 

Alfresco ALXE 56-Inch Built-In Gas Deluxe Grill With Sear Zone, Rotisserie, And Side Burner 

Models (SKU)
Configuration Built-In 
Fuel Type Natural Gas (NG) or Propane (LP)
Collection ALXE
Exterior Material 304 Stainless Steel 
Marine Armour Included
Width 56"
Depth 26.81"
Height 26"
Weight 315 lbs
Main Burner Material 18-SR Stainless Steel + Titanium
Number of Burners 3 Burners
Burner Type 18SR - ACCUFIRE Heat System U-Burners
Total BTUs Per Burner 27,500 BTUs
Total Grilling BTUs 82,500 BTUs
Built-In Double Side Burner Included
Double Side Burner Total BTUs 40,000 BTUs (20,000 BTUs Per Burner)
Double Side Burner Material Brass
Warming Rack Type 3-Position Warming-Rack
Main Cooking Grid Material Stainless Steel
Main Cooking Grid Type Non-Stick Electro-Polished 3/8" Rounded Cooking Grate
Warming Rack Type 3-Position Warming-Rack
Cooking Grid Dimensions 37 1/4" X 19"
Main Grilling Area 707 Sq. Inches
Warming Rack Area 416 Sq. Inches
Total Grilling Area 1124 Sq. Inches
Burger Count 32
Sear Zone Burner Included
Sear Zone Burner Total BTUs 27,500 BTUs
Sear Cooking Grates V Shaped Stainless Steel Cooking Grates
Infrared Rotisserie Burner Included
Infrared Rotisserie BTUs 18,500 BTUs
Rotisserie Kit Included
Rotisserie Kit Type Integrated Mega-Drive Rotisserie System
Primary Ignition Type Push Button Ignition
Primary Ignition Power Source 110V AC
Flame Tamers Included
Flame Tamers Type Ceramic Briquettes
Heat Zone Separators No
Secondary Ignition System None
Signature Taste Integrated Smoking System Included
Signature Taste Integrated Smoking System Burner Total BTUs 5,000 BTUs
Spring Assisted Hood Yes
Thermometer Analog Thermometer on Grill Hood
Grill Lights Exterior/Interior Lighting Included
Exterior Lighting Type Amber Colored LED Lights on Gas Controls (Requires 110V Electrical Plug-in)
Interior Lighting Type Dual Built-In Halogen Lights (Requires 110V Electrical Plug-in)
Made in the USA Yes

 

This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

Shipping & Delivery Details

Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.